Sargent Roofing

All 2 of the one and two-star reviews we hold for Sargent Roofing, most recent first.

• 2 out of 5Kirsten Hanson2 years ago

  I'm very disappointed to be posting a negative review for this company. Based on a 5* average across 100+ reviews, this should not have been my experience. Summary: odd pricing/discount structure, not quoting the real job, poor communication from the owner (Bryan), subpar completion of job, and unprofessional behavior of the subcontractors and Bryan at my home. Manny, the sales guy, was nice but I do believe their pricing structure is designed to be confusing and have huge overhead. They shock you with the first number, and then run through a series of discounts (if you can offer 38% off, how was the original number real?) so you feel better. Oh also, you get a 5% discount if you put a deposit RIGHT NOW! I should have taken that as the red flag it was. I would also note that Manny told me specifically that Sargent does not use subcontractors, it's all "their guys" who do the work. When the gutter install day came, Bryan called me to let me know that the individual coming to my home would have a "language barrier" and if I had any issues to call Bryan. Okay, sure. I didn't have any issues communicating with BT when he arrived, and he did a great job on the gutters. However, he was in an unmarked van, which I thought was odd given the whole "no sub-contractors" line. BT worked all day, took several pics at the end, and let us know when he left - very professional. The stars are for his work, which I included a picture of. The following week, another crew came out to dig an underground french drain from the house to the yard under a section of patio sidewalk. The invoice, job description, and what I was paying for all stated "16 ft of 4" PVC from house to yard". This crew showed up in a truck with a different (landscaping) company's logo, didn't knock on my door, completed the work surprisingly quickly, and left without letting me know. It also turns out they did not take pics of the job they completed, and I could see undisturbed soil/pavers in the location they w

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5AE3 years ago

  Did our gutters and some trim work. After the job was completed, we noticed some leaking in the gutters after the rain. Called the owner and he said they would be by to fix it. A week later, no call, no show. Called again multiple times …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to bring this to our attention. We pride ourselves on providing the highest level of service and quality for our clients. We always welcome feedback. After attempts to get a hold of you, we are asking you to please feel free to reach out to our office so we can further address any issues.

• gutter cleaning98
• siding21
• courteous staff18
• gutter guard installation14
• thorough inspection14
• soffit replacement6
• installation crew6
• no pressure sales4
• detailed quote4
• gutter sealing2

14 more of the 280 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Christina Hodges3 weeks ago

  The whole process from working with the sales representative, communicating with the project manager , the installation and the cleanup was excellent. They were all professional, courteous and were available for any questions and kept me …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Christina, for your wonderful 5-star review! We're thrilled to hear that you had an excellent experience from start to finish. At Sargent Roofing, we pride ourselves on clear communication, professionalism, and quality workmanship, so it's great to know our sales representative, project manager, installation crew, and cleanup team all exceeded your expectations. We're delighted that you love your new roof and truly appreciate your recommendation. Thank you for trusting Sargent Roofing with your home—we're here if you ever need us in the future!

• 5 out of 5Alexa month ago

  I had a very positive experience with Sargent roofing. Manny and Anthony did a great job of walking me through our project scope and providing discount opportunities to help get the final project cost to the best value for our needs. The …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Alex, for your wonderful review and for choosing Sargent Roofing for your new roof installation! We're so glad to hear that Manny and Anthony took the time to walk you through the project, explain your options, and help you find the best value for your investment. Providing honest guidance and clear communication is something we take great pride in. It's also great to know our installation crew completed your roof in just one day and that our team was quick to respond when you requested a follow-up visit. We always want our customers to have complete confidence in the finished product, and we're happy we could address your questions promptly. Your recommendation means a great deal to all of us. Thank you again for trusting Sargent Roofing with your home. We appreciate your business and are here whenever you need us in the future!

• 5 out of 5Bill Sa month ago

  These folks know what they are doing. The team replaced our garage roof, added a vent along the peak, and installed new, more efficient gutter guards for our house. I was impressed with the level of communication throughout the process. It …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Bill, thank you for taking the time to leave such a thoughtful review! We're so glad you were happy with your garage roof replacement, new ridge vent, and upgraded gutter guards. Providing clear communication from start to finish is a top priority for us, so it's wonderful to hear that it made a difference in your experience. We also appreciate you recognizing our incredible team. We believe that great craftsmanship comes from talented, dedicated people, and we're proud of the diverse group of professionals who work together every day to deliver quality results. Thank you for trusting Sargent Roofing with your home. We truly appreciate your support and recommendation, and we're here whenever you need us in the future!

• 5 out of 5Ashley Ma month ago

  Manny was AMAZING. He was on time (early actually), very professional, very thorough and really took the time to explain everything to us. From the moment we submitted the request online, Sargent has been wonderful. They called the next day …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Ashley, thank you so much for your wonderful review! We're thrilled to hear that Manny made such a positive impression. His professionalism, thoroughness, and commitment to educating homeowners are qualities we truly value, and we're glad he took the time to make sure all of your questions were answered. We're also happy to hear that our team was able to respond quickly and get your appointment scheduled without the long wait times often experienced elsewhere. Providing prompt service and excellent communication from the very first call is something we strive for every day. Thank you for recommending Sargent Roofing and for trusting us with your home. We truly appreciate your kind words and look forward to being here whenever you need us in the future!

• 5 out of 5William Barnes2 months ago

  After meeting with several companies to discuss and quote my full home siding renovation project, I chose Sargent Roofing. Manny in sales was great and made multiple visits to ensure project scope and quote were well understood, this was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Will , thank you for taking the time to share such a detailed review! We are honored that you chose Sargent Roofing for your full home siding renovation after meeting with several companies. We're thrilled to hear that Manny took the time to fully understand your vision and help guide the material and finish selections needed to achieve the curb appeal you were looking for. We'll also be sure to share your kind words with Anthony and the installation team. Referring to them as craftsmen is one of the highest compliments they can receive, and they take great pride in delivering quality workmanship and attention to detail on every project. It's especially rewarding to hear that the finished result exceeded your expectations and that your home now stands out exactly as you envisioned. Thank you for trusting us with such an important investment in your home. We truly appreciate your business and your thoughtful recognition of everyone involved. Enjoy your beautiful new exterior, and please let us know if we can help with anything in the future!

• 5 out of 5Michelle2 months ago

  Thankfully I do not need any repairs or a new roof at the moment, thanks to Adam’s honest opinion after completing his inspection. But when I do, I’ll be calling back. Everyone was friendly who I had talked to at this company. Adam was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Michelle, thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. At Sargent Roofing, we believe honesty and integrity come first, so we're glad Adam's inspection gave you the information you needed without any pressure. Sometimes the best recommendation is letting a homeowner know their roof is still in good shape, and we're happy we could provide that peace of mind. We'll be sure to share your kind words with Adam and the rest of the team. Thank you for your trust, your future business, and your willingness to recommend us to others. When the time does come for repairs or a replacement, we'll be here and ready to help!

• 5 out of 5Eric Gamber2 months ago

  They made everything convenient, and carefree. As a truck driver it was hard to be there but it got done quick and they were professional and kept me updated on the progression. It looks great and they left no mess which I greatly appreciate 🙏. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the great review, Eric! We’re so glad we could make the process convenient and stress-free for you, especially with your schedule as a truck driver. Keeping our customers updated and making sure the job is completed efficiently and professionally is very important to us. We’re happy to hear you love the finished roof and appreciated the clean-up as well. Thank you again for trusting Sargent Roofing with your home — we truly appreciate your support!

• 5 out of 5Brad Scott2 months ago

  Sargent Roofing is THEE place to go should you need a roof or gutters or both like I did. Adam was my salesman and he is the absolute man. He came to my house after hours to pitch the value of choosing them and I had no argument after that. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the amazing review, Brad! We truly appreciate you taking the time to share your experience. Adam will be thrilled to hear your kind words — he takes a lot of pride in making sure every homeowner feels informed, comfortable, and taken care of throughout the process. We’re glad you were happy with the communication, workmanship, pricing, and cleanup from start to finish. Going the extra mile for our customers is what we strive for every day, and it means a lot to know that stood out to you. Thank you again for trusting Sargent Roofing with your home and for your recommendation. We’re always here if you need anything in the future!

• 5 out of 5William Schunk2 months ago

  Sargent Roofing did an excellent job on my roof. I would like to thank everyone that helped me on this project. There is no doubt that I would recommend them to anyone that needs their roof replaced.

  Reply from the business

  Hi William, thank you for your wonderful review! We’re honored that you chose Sargent Roofing for your roof replacement project and are thrilled to hear you were happy with the results. Our entire team works hard to provide quality workmanship, excellent communication, and a smooth experience from start to finish, so your kind words mean a lot to us. Thank you for recognizing everyone involved in your project. We truly appreciate your recommendation and your trust in Sargent Roofing. If you ever need anything in the future, we’ll be here to help!

• 5 out of 5Gregory Lewis2 months ago

  They did an excellent job replacing my aunt’s roof. I highly recommend them.

  Reply from the business

  Hi Gregory, thank you for your recommendation and for trusting Sargent Roofing with your aunt’s home! We’re delighted to hear that you were pleased with the roof replacement and repair work. Our team takes great pride in providing quality craftsmanship and dependable service on every project. We truly appreciate your kind words and your support. If you or your family ever need assistance in the future, we’d be honored to help. Thank you again for choosing Sargent Roofing!

• 5 out of 5Jamie Watson2 months ago

  Manny is very professional and kept me informed during the entire process. The crew that did my roof was quick and efficient. I recommend Sargent Roofing to all my friends and family.

  Reply from the business

  Thank you so much for your review! We’re happy to hear Manny kept you informed throughout the process and that our crew delivered quick and efficient service on your roof project. Clear communication and quality workmanship are both things we work hard to provide every customer. We truly appreciate your recommendation to your friends and family and are grateful you chose Sargent Roofing. If you ever need anything in the future, we’re here to help!

• 5 out of 5Gabe Lopez2 months ago

  I had my gutters replaced by Sargent roofing. I was impressed with their no pressure salesman. The installation team was also excellent and left mo trace they were ever there. Sargent was also good about following up and making sure I was satisfied. Very happy with my new gutters!

  Reply from the business

  Hi Gabe, thank you for the wonderful review! We’re so glad to hear you had a great experience with your gutter replacement project. Providing honest, no-pressure recommendations and quality workmanship is what we strive for, so it’s great to know that stood out to you. We’re also happy to hear our installation team left your property spotless and that our follow-up helped ensure everything met your expectations. Thank you for trusting Sargent Roofing with your home. We truly appreciate your business and are thrilled that you’re happy with your new gutters! If you ever need anything in the future, we’ll be here to help.

• 5 out of 5Lydia Belle3 months ago

  I had a great experience with Sargent Roofing. All of the staff that I communicated with were so kind and friendly, and the work that was done was quick but great quality. There were a couple of times they needed to come back out to my home and they came out same-day to fix the "issues" (just some downspout placement changes, the work was done perfectly well). The communication and customer service are amazing. Price was definitely reasonable and they worked with us to fit our budget while still offering the best service possible. I absolutely recommend.

  Reply from the business

  Thank you so much, Lydia, for the thoughtful review and recommendation! We’re so happy to hear you had a great experience with our team from start to finish. Providing quality workmanship, clear communication, and responsive service is very important to us, so it means a lot to know that stood out during your gutter installation project. We also appreciate your flexibility with the small adjustments, and we’re glad we could quickly make everything exactly how you wanted it. Thank you again for trusting Sargent Roofing — we truly appreciate your support! Sargent Team

• 5 out of 5Zachary H3 months ago

  We had a really great experience working with Sargent Roofing to replace our gutters and a lot of rotted wood fascia. Manny was very thorough with his inspection and not pushy in any way to come to a solution that worked for us. Erika kept us up to date on the project timeline and Anthony and the crew who did the work day of were great. Very happy overall and will always recommend Sargent Roofing!

  Reply from the business

  Thank you so much for the kind words, Zachary! We’re thrilled to hear that you had such a great experience with our team.Manny always aims to provide honest, pressure-free solutions, and it’s wonderful to know that Erika, Anthony, and the rest of the crew hit the mark for you as well. Dealing with rotted fascia can be a headache, so we're glad we could get everything back in top shape for you.We truly appreciate the recommendation—it’s the best compliment we can receive! We look forward to helpong you in the future with any of your needs. Team Sargent

Roofing Project in Chesterfield Township A homeowner in Chesterfield Township recently selected new roofing materials to refresh the appearance of their home. After removing the existing roof, our crew carefully installed the new system while paying close attention to flashing details and roof transitions. Sargent Roofing serves Chesterfield Township, New Baltimore, Harrison Township, and nearby communities with roofing and gutter services.2 days agoCall now

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