Roofing contractor
S&S Roofing, Inc.
2331 S Redwood Rd, West Valley City, UT 84119
- Google average
- 4.6
- Ratings counted
- 149
- One and two star
- 13 of 149(8.7%)
- Utah median
- 1.9%
The first three are Google’s own figures for S&S Roofing, Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Utah roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 129 | 87% | |
|---|---|---|---|
| 4 | 5 | 3% | |
| 3 | 2 | 1% | |
| 2 | 0 | 0% | |
| 1 | 13 | 9% |
Higher than most — the typical roofer in Utah sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for S&S Roofing, Inc., most recent first.
- 1 out of 5DAMIEN GENEVIEVE3 months ago
This roofing project did not meet my expectations at all. The job was delayed multiple times, and I wasn’t kept informed about the changes. When the crew finally started, they seemed rushed and didn’t focus on doing things properly. The …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, thanks for your feedback. We take reviews seriously, but after looking into this, we couldn’t find any record of your experience with our business. It appears this may not be a genuine customer review. If you believe this is a mistake, please reach out to us directly with more details so we can properly assist you. We’re always happy to resolve real concerns and improve where needed.
- 1 out of 5Ryan Sa year ago
Called to get a roofing estimate. Was scheduled for Thursday to have someone come out. No call no show.
Reply from the business
Hi Ryan, Thank you for your feedback, and we sincerely apologize for the confusion. After reviewing our records, we don’t show any appointment scheduled for your roof estimate, but we’re very sorry for any inconvenience this has caused. We’d love the opportunity to make it right. Please feel free to reach out to us directly at pl@sandsroofinginc.com or give us a call at 801-272-7000, and we’ll get you taken care of right away. Thank you, S & S Roofing Team
- 1 out of 5Slant_enchantEdited 2 years ago
Avoid at all costs. Editing 1.5 years later to supplement my above recommendation. Genuinely …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Brianna Jeppson2 years ago
Not surprised by how many 1 star reviews they have, worst company to deal with! They aren’t accountable for any damage they do to your property and the office lady/owner (Amy) is very unprofessional and rude. My family and friends will never recommend them to anyone!
- 1 out of 5Clair Sleger2 years ago
I would never hire this company because of the annoying ad they have on local TV with children yelling. It is awful. Please reconsider your marketing strategies.
- 1 out of 5Jessica McCloskey5 years ago
My neighbors got a new roof, and this company gave me the pleasure of garbage strewn all over my front and back yard with no one to clean it up.... but me.
- 1 out of 5Barry Brown6 years ago
Bill was higher than quoted. When I questioned amount I was told to pay that day or it would be turned over to collection attorney the following morning. I guarantee they'll be your lowest bid...then they'll add thousands to your final bill. TV ad says "Call S&S Roofing Today"..but I say don't.
- 1 out of 5LB Jake7 years ago
I submitted a request in October for a quote, as I was planning on having my roof redone in the Spring. Company Rep Brittany was responsive and got me scheduled with an estimator for the first week of November. Blake came out to my house, checked my roof and told me that it would be a few days before he would be able to get me the estimate for the replacement after he had me verify that the contact information on his paperwork was accurate. I told him that a few days would be fine as I obviously wasn't starting my project until the spring. Fast foward into December, I still don't have a quote. So I do the reasonable thing and contact Brittany again. She tells me that she got in touch with Blake and that he would send me the quote for my roof the next day. I get nothing for 2 weeks and I reach back out to Brittany, this time I get NO response. So in January I send another follow up email, informing her that I have lost confidence in her and S&S Roofing. That I am willing to let her boss or company owner change my mind and I still haven't heard back from anyone in the company. So I can't rate the work the company does because they haven't actually done any, including providing me with a quote.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- polite crew7
- fair bid4
- swamp cooler removal2
- garage reroof2
- shingle removal2
- shingle installation2
- honest roofers2
- fast installation2
- honest quote2
- honest assessment2
Other reviews we hold
14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Kelli Porter5 hours ago
S&S Roofing did a wonderful job! They were professional, easy to work with, and completed everything in a very timely manner. Everything turned out exactly as expected and just the way I wanted. I would definitely recommend them!
- 5 out of 5Steve Mills7 hours ago
The entire team was a joy to work with. The job was done in the timeframe promised, and the end result was better than we could have hoped for.
- 5 out of 5Travis Slade2 days ago
Very honest. Excellent craftsmanship. The owner is one of the good guys out there!!!!
- 5 out of 5Ryan Donn3 days ago
Awesome people, from sales to roofers, professional friendly. Josh was great to work with.
- 5 out of 5AJ Mitchell3 days ago
Josh has been amazing to work with. I would recommend to anyone!! 5 stars!!
- 5 out of 5Rachel SwensenEdited 6 days ago
Fantastic service all around ! Highly recommend!
Reply from the business
Thank you Rachel! We're glad we could help. :)
- 5 out of 5Ellie Casebolt6 days ago
Great experience from start to finish! The team was professional, friendly, and did an excellent job on our roof. They were quick, reliable, and left everything clean when they finished. Highly recommend!
- 5 out of 5Brady Swensena month ago
These guys are the best of the best! Top Tier quality and very knowledgeable. There’s a reason they’ve been around for over 50 years. Highly recommend!
Reply from the business
Thank you for sharing your experience with us here in Salt Lake City Brady! We're always happy to help. :)
- 5 out of 5Graycee Janea month ago
great service fixed my leak quickly and super easy to work with!
Reply from the business
Thank you for trusting us with your roofing needs Graycee! We're happy to help.
- 5 out of 5Breea SampsonEdited a month ago
Always Super professional 👏. Easy to work with and product is great quality …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Breea! We're happy to help.
- 5 out of 5Elyse Swensena month ago
They completed my roof in a timely manner and came in at a great price! would use them again!
Reply from the business
Thanks for the review Elyse! Your support means so much to us.
- 5 out of 5Anthony Dressen3 months ago
S&S did a great job removing and installing our new roof. Would gladly recommend!
Reply from the business
Thank you for trusting us with your roof installation Anthony! We're so happy to hear that.
- 5 out of 5Paul Brewer4 months ago
I couldn’t be happier with my experience with S & S Roofing! From start to finish, everything was smooth and professional. Austin was fantastic to work with—he clearly explained the entire process and made sure we felt comfortable every …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for trusting us with your roofing needs Paul! We're so glad to hear that you had a positive experience, and appreciate your feedback.
- 5 out of 5Staci Ditzer4 months ago
Quick response to calling for a quote, the inspection and quote were submitted in the same day. They did not require a contract to give you a quote it was all super straight forward. The work was scheduled quickly with a 50% deposit. They …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for choosing us for your roof repair Staci! It was a pleasure to serve you.
The latest post from this business
Posted by S&S Roofing, Inc. to their own Google profile 4 months ago. Their words, not ours.
Need a roof repair or replacement in Millcreek? Learn what to expect, how to choose the right roofing materials, and why homeowners trust S&S Roofing for dependable craftsmanship and honest service. We offer: · Roof repairs & replacements · High quality materials · Honest, upfront pricing · Local, experienced professionals Click below to learn more and read our full guide. See why homeowners and businesses all across Utah trust us!Jul 8, 2026Learn more
What S&S Roofing, Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…work with an optional comprehensive warranty and support, giving you peace of mind…”
Free estimates
“…Get A Free Quote S&S ROOFING Exceptional Roofing…”
Other roofers in West Valley City
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| The Roof Doctorinsurance claims, estimates, new gutters4.9339 ratings2.7% one and two star | 4.9 | 339 | 2.7%9 of 339 | Not listed |
| SPM Roofing LLCattention to detail, kind staff, quick turnaround5.0154 ratings0.6% one and two star(801) 428-9475 | 5.0 | 154 | 0.6%1 of 154 | (801) 428-9475 |
| Roofing Pups, Roofing & Sidingpricing, siding repair, new roof4.3114 ratings16.7% one and two star(385) 446-5130 | 4.3 | 114 | 16.7%19 of 114 | (385) 446-5130 |
| Avalanche Roofing Services LLCrain gutters, hole patching, shingle replacement4.997 ratings3.1% one and two star(801) 599-1805 | 4.9 | 97 | 3.1%3 of 97 | (801) 599-1805 |
| Classic Roofing and Exteriorsquality work, pricing, inspection5.083 ratings0% one and two star(435) 354-9119 | 5.0 | 83 | 0%0 of 83 | (435) 354-9119 |
| Go Pro Roofingroof replacement, timeliness, attention to detail5.062 ratings0% one and two star(801) 232-5823 | 5.0 | 62 | 0%0 of 62 | (801) 232-5823 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 149 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 29, of which 28 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.