Roofing contractor
Roofing Restoration Services of America
351 Solon Rd, Waxahachie, TX 75165
- Google average
- 4.6
- Ratings counted
- 68
- One and two star
- 6 of 68(8.8%)
- Texas median
- 1.0%
The first three are Google’s own figures for Roofing Restoration Services of America, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 60 | 88% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 2 | 3% | |
| 2 | 0 | 0% | |
| 1 | 6 | 9% |
Higher than most — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 5 of the one and two-star reviews we hold for Roofing Restoration Services of America, most recent first.
- 1 out of 5Day KDEdited 3 months ago
Late to writing this review - I wasn't going to since we finally were done with this company and I didn't want to deal with this anymore but I just found nails on our roof and am so upset with RRSA. I'll try to keep this short. …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Drew Hughes2 years ago
I have an absolutely massive no soliciting sign by my front door and I still get things hung on my door. Train your salesmen better!
Reply from the business
Hi Drew, Thank you for bringing this to our attention. We sincerely apologize for this. We will address this issue with our team to ensure it will not happen again.
- 1 out of 5Greg Cunningham3 years ago
Driver towing a trailer ran a red and almost caused multiple accidents.
- 1 out of 5Schifrin Snowlock6 years ago
Dont use these guys! The warranty they offer is only for 5 years and worse they Do Not transfer if you sell your home to someone else and pricing is about 25% over what it should be.
- 1 out of 5Dieula Dominique8 years ago
I would give this company a -5. The worst customer service a company EVER! This company promise to have roof completed back in May. The materials was delivered in June. Now we're in July everyday they have an excuse for not showing up from …
Google cut this review short. The full text is on their Google profile.
Reply from the business
I am sorry to hear of your experience. We will definitely take note of these issues.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- prompt crew3
- cleanup3
- insurance company dealings3
- quality of work3
- siding installation2
- new roof2
- kind crew2
- salesman2
- availability2
- door2
Other reviews we hold
14 more of the 37 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Greg Adamsa month ago
This is the second time we have used Roofing and Restoration. Tres did a absolutely great job with new siding on our Sunroom. The crew took off all the old siding, replaced rotten wood and bad insulation with new, and can already tell it keeps the Sunroom cooler. This was all done in one day. I highly recommend Roofing and Restoration.
- 5 out of 5Matt Palmer11 months ago
Great group, easy to work with even after the job is done.
- 5 out of 5Tracy Crawforda year ago
Tres was an awesome P.M. He was always communicating with us through out the whole process, and even after the work was done!! Thank you RRSA!!
- 5 out of 5Jennifer Galbana year ago
Extremely happy with the work that was provided to us. Salesman Tres come out within 24 hours of me contacting him to evaluate our need. On the day of replacement Project Manager Cody was onsite the entire day to oversee the project and answer any questions. Tres came by to check in, as well and then called later in the evening to double check on everything. Processes were clear and explained upfront. I would highly recommend RRSA for any needed roof repairs. I am so glad we went with them. Our roof stands out and makes our home POP! Thank you.
- 5 out of 5STEVE IANNUCILLI2 years ago
Tres Medlock and his team did a fantastic job. The entire process from start to finish was painless. the work was completed on time and as promised. The installation crew arrived as scheduled, completed their work very professionally and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are thrilled to hear about your positive experience with Tres and our team. We strive to provide excellent service and quality work every step of the way. Your recommendation is greatly appreciated!
- 5 out of 5scott stoffregen2 years ago
Tres Medlock is the best! Took care of everything from start to finish. Excellent communication on job progress and made sure I was aware of all options and offered professional recommendations of pros and cons of everything. Even followed …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We appreciate you taking the time to share your experience! Providing excellent service to every customer is our top priority, we're glad to hear Tres delivered. Thank you for your recommendation!
- 5 out of 5leeann garber2 years ago
They were great! Answered all my crazy questions, cleaned up great, roof looks AWESOME! Communication was top notch, HIGHLY RECOMMEND.
Reply from the business
Thank you for the kind words! We're glad you had a positive experience with us. Your recommendation is truly valued!
- 5 out of 5Chuck Edwards2 years ago
Professional from start to finish. Always an open line of communication and follow up. 100 percent pleased with every aspect of this endeavor. Thank everyone at RRSA The Edwards Family
Reply from the business
We strive to provide excellent service from start to finish and we're happy to hear you had a positive experience. Thank you for sharing your feedback!
- 5 out of 5Lauren Sanders2 years ago
Tres Medlock is an extremely kind and professional sales representative for RRSA! Him and Chris made the process of getting our roof replaced after a hail storm a breeze! They are very knowledgeable of the process with insurance and reassuring during the stress. Our roof is beautiful and the crew were all very kind and professional. 100% recommend RRSA and Tres Medlock.
Reply from the business
Thank you for the kind words! We're glad Tres and Chris made the roof replacement process stress-free and easy for you. Your recommendation of RRSA is greatly appreciated!
- 5 out of 5Lindsey Wood2 years ago
Outstanding customer service and work! Loved working with this company. Highly recommend!!!
Reply from the business
Thank you for the great feedback, Lindsey! We appreciate your recommendation!
- 5 out of 5Bobby Rippey3 years ago
Superior roofing company. Fast, professional,roofers. I worked in the construction business for years. This is one the best.
Reply from the business
Thank you, Bobby for your positive review. We take pride in providing fast and professional service, we're glad to be recognized by you as the best!
- 5 out of 5Pavan Tiwari3 years ago
:vvvvv nice
- 5 out of 5Amy Brooks3 years ago
I have never been more impressed with the level of service that we received from RRSA! Tres was amazing from the beginning to the end. He was extremely knowledgeable when helping us make decisions regarding materials. He communicated clearly with us throughout the process so we would know exactly what to expect. He worked directly with our insurance company to ensure that everything was taken care of properly. In addition to that, the crew that arrived to perform the work was amazing! They were courteous, prompt, did an excellent job, and cleaned up everything when the job was completed. I cannot recommend this company enough!
Reply from the business
Thank you for your review of our service! We're thrilled to hear that Tres provided excellent assistance and communicated effectively throughout the process. We appreciate your recommendation and look forward to serving you again in the future.
- 5 out of 5Paul Perry3 years ago
Great group of people and very professional.
What Roofing Restoration Services of America says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…A fully licensed roofing specialist with nationwide…”
License number shown
“…TX 75165 (855) 381-6212 GAF Energy, LLC License #559388 Contact Services Company Licenses ·…”
Warranty offered
“…| One Standard One Nationwide Warranty What We Do Our core capabilities for…”
Financing available
“…Financing options available. Storm Restoration Storm…”
24/7 emergency call-out
“…24/7 EMERGENCY RESPONSE Storm damage and…”
Family owned
“…Family Owned As a family-owned & operated…”
Their site also states: insured.
Other roofers in Waxahachie
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Schulze Gutter Servicescrew, polite staff, attention to detail5.0203 ratings0% one and two star(713) 302-1948 | 5.0 | 203 | 0%0 of 203 | (713) 302-1948 |
| Roof Time General Contractorsinsurance coverage, gutter replacement, new roof4.9167 ratings2.4% one and two star(972) 723-8463 | 4.9 | 167 | 2.4%4 of 167 | (972) 723-8463 |
| HUF Constructioninsurance claim assistance, hail damage repair, easy process5.0148 ratings0.7% one and two star(972) 903-7763 | 5.0 | 148 | 0.7%1 of 148 | (972) 903-7763 |
| GLC Roofingroof replacement, new roof, inspection5.0116 ratings0% one and two star(214) 354-3056 | 5.0 | 116 | 0%0 of 116 | (214) 354-3056 |
| Ortega & Sons Roofing LLChome, oak, shingles4.8108 ratings0% one and two star(469) 606-3020 | 4.8 | 108 | 0%0 of 108 | (469) 606-3020 |
| MOC Roofingroof replacement, leak repair, insurance explanation4.8101 ratings3.0% one and two star(972) 275-9365 | 4.8 | 101 | 3.0%3 of 101 | (972) 275-9365 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 68 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 68, of which 37 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.