Roofing Educators

All 5 of the one and two-star reviews we hold for Roofing Educators, most recent first.

• 1 out of 5Alisha Magwood10 months ago

  I had my roof installed just over a year. Recently noticed a area of shingles that has come off. Ive tried called on the 19th, 22nd and today the 24th.. left voice messages for a return call. Ive reached out to two representatives who both are no longer with the company. I'm not sure how reputable this company is anymore, since they are not responsive to paid customers and should cover the quality of install... especially a year old whole roof install.

• 1 out of 5Carol Donnallya year ago

  After a hail storm went through my area, Roofing Educators helped get the roof evaluated and contacted my insurance company. They were very helpful until I signed the check over to them. From that point on there was no communication. The shingles were installed on a Friday. I had many concerns over the way they looked. I called the sales representative, the sales manager Tyler, and finally got a call back from Marcus the foreman. He was to look at the shingles “first” thing Monday morning. At 2:30 he called to say he was helping his wife and could come look at the shingles later in the week. Two months and one day later, Rick came to look. He said there was a problem with the way the shingles were laying. He will come back in 6 months to see if it looks any better. Thank you installers for nicely stacking up 5 bundles of left over shingles on my grass for me to move. I so wanted this to be a great experience but it has not been at all. I do hope that Rick will be back in 6 months. If so I will edit my review. Thank you Rick for trying to make this better!

  Reply from the business

  Hi Carol, Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations with your recent roofing installation. We understand how important it is to have a job done right, and we're truly sorry we fell short in your case. Your satisfaction is our top priority, and we would love the opportunity to make things right. Please feel free to contact us directly so we can address your concerns and work together to resolve any issues. We truly appreciate your business and hope to have the chance to improve your experience. Thank you again for your valuable feedback!

• 1 out of 5Jamie Shermana year ago

  Company buys phone lists and travels to areas does a job and disappears. DO NOT DO BUSINESS WITH them. Very sketchy business practices.

• 1 out of 5Sadé Packa year ago

  Used this company for full roof replacement. I believe we should have paid attention to some signs that things may not go right. One was the communication was not there after Jamal came and picked up the insurance check. Two my husband and I had to keep calling him to see when we would get on schedule to get the work done. Finally got the work done which was over a month later once he picked up the check. Once work was done we thought we would not have any more problems. But we did the first heavy rain we had water starting coming in on an area where there was no problem in the home. My husband and I have sent several pictures and tried to get the problem fixed and still no answer or no resolution. I personally would not recommend this company to anyone especially since they are not trying to rectify the issues. We actually have more damage to the interior of the home than before the roof was done. Below are pictures after the roof replacement water is coming in on an area that was not having issues before. Hope this helps someone before they choose this company.

• 1 out of 5Ken Stone2 years ago

  Tried to sell me a new roof when I didn't need according to 3 other roofers so be careful

  Reply from the business

  We're sorry you feel this way Ken. Our service representatives are trained to look for storm related damages. If your roof still has life in it, it does not mean it was not affected by the storm. They look specifically for damages that should be corrected after a storm to bring the home back to pre loss conditions. Please let us know if there is anything we can do to assist you in the future.

• insurance claims15
• seamless process6
• new roof5
• thorough inspection4
• informative staff4
• efficient crew3
• respectful staff3
• little paperwork2
• storm damage repair2
• clean site2

14 more of the 81 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Megan Alforda year ago

  Tyler and his team are awesome! From start to finish the process was a breeze. High quality materials at an affordable price. They are extremely careful while working to not cause any damage. One front porch light was broken and before the …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jason Huffmana year ago

  We had a new roof installed by these guys and gals 6 or so months ago. We couldn't be happier. They held their dates, installed our roof in a timely manner, and cleaned up all nails and trash. After the install they made follow up calls to make sure all was still in check and that we were happy.

• 5 out of 5Alex NelsonEdited a year ago

  They did an amazing job ! Also very fast turnaround and completion time. 10/10 would recommend

  Reply from the business

  Thank you so much for your kind words, Alex! We are thrilled to hear you were pleased with our work and the quick turnaround. Your recommendation means a lot to us!

• 5 out of 5Angel Henleya year ago

  Very pleased with the service and quick turnaround time!

• 5 out of 5Marlee Littella year ago

  Roofing Educators was great! They worked with me and pushed my insurance company to get my roof issues handled. The work was professional and handled efficiently.

• 5 out of 5Austin Russella year ago

  Tyler leads an amazing team over there at Roofing Educators. They do a great job at making sure you’re understanding their processes.

• 5 out of 5Dominic Stewarta year ago

  Amazing company

• 5 out of 5Malik Wrighta year ago

  Great people

• 5 out of 5Tania Biblera year ago

  I have known Payton for years. He is very respectful, knowledgeable, and hard working. I highly recommend his services.

• 5 out of 5Lori Brodericka year ago

  Payton is awesome!!

• 5 out of 5johnny thompsonEdited a year ago

  Honest hard working diligent competitive pricing left the job site the way they found it

  Reply from the business

  thanks for the review!

• 5 out of 5Robin Shockleya year ago

  Love looking at the work on social media that has been done so far with this company! Looks definitely like the right business to connect with!

• 5 out of 5spencer inmana year ago

  Tyler Shockley is the best! 10/10 recommend!

• 5 out of 5Eric Ba year ago

  Payton at Roofing Educators was a great help! Very patient and informative about all aspects of my roof and helped steer me in the right direction. I strongly recommend him and his company for any roofing concerns you may have.

• Licensed

  “…Finding Licensed and Insured Roofers Roofing Company…”

• Warranty offered

  “…5. Costs and Warranties The cost and warranty structures for residential and…”

• States years in business

  “…Gutters Siding Trust a Team With Over 30 Years of Experience in Roofing Hire our…”

• Free estimates

  “…Blog Careers Specials Contact Us Free Inspection The Premier Roofers of Summerville…”

• Financing available

  “…Financing Options : We partner with financing providers…”

Their site also states: insured.