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Roof Warden

Roofing contractor

Hometown Roofing Services

132 E 2nd N St, Summerville, SC 29483

Google average
5.0
Ratings counted
320
One and two star
1 of 320(0.3%)
South Carolina median
1.9%

The first three are Google’s own figures for Hometown Roofing Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the South Carolina roofers we list with enough ratings to compare.

Rating breakdown

5.0
320 ratings
Google’s profile shows 316
How the 320 ratings break down, from five stars to one
5
31799%
4
10%
3
10%
2
10%
1
00%
0.3%of these 320 ratings are one or two stars (1)

Lower than most — the typical roofer in South Carolina sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

The only one or two-star review we hold for Hometown Roofing Services.

  • 2 out of 5Kristy Murray3 years ago

    Tim was so rude just awful experience others guys were great

    Reply from the business

    Kristy, Thank you for taking the time to leave your review. We sincerely value all feedback that helps us to improve our services and customer experience. However, we have thoroughly checked our records and were unable to find any customer history under your name. Additionally, it was mentioned in your review that you interacted directly with Tim, our business owner. It's worth mentioning that Tim does not handle customer interactions, which leads us to believe there may be a misunderstanding. In the interest of transparency and to help us better understand your experience, could you please provide some additional details about your interaction with our services? This could include information such as the date of the service, the address where the work was done, or any documentation like invoices or receipts. Our primary goal at Hometown Roofing Services is to ensure the satisfaction of every customer, and if we did inadvertently miss something, we want to take appropriate steps to resolve it. If, however, you have mistaken us for another business, we kindly request you to modify your review to reflect accurate information. Thank you again for your feedback. We remain at your disposal for any further information you might need.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement69
  • quick response39
  • answering questions30
  • kind staff18
  • photo updates4
  • shingle replacement3
  • quick repairs3
  • squirrel damage repair2
  • yearly inspections2
  • quick estimates2

Other reviews we hold

14 more of the 299 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Robert Gherardi15 hours ago

    We are very pleased with the work and services provided by Hometown Roofing.Sergio is prompt and very professional and we highly recommend this company for all your roofing requirements.

  • 5 out of 5Kalani Kaauamoa day ago

    From the first call, this company exhibited professionalism! Scheduling, communication, and great workmanship from start to finish. This is the company you want if you have any roofing issues! Sergio even took the time to explain the proper mechanics of aligning shingles so that water won’t leak through the roof. Great job team!

  • 5 out of 5triquie712 days ago

    After a couple of days of hard rain, we spotted some water stains on our bedroom ceiling. I researched roofing repairs and Hometown Roofing has some of the highest reviews. Charlie came out and immediately diagnosed the problem. After a quick repair, he was in and out. He was very professional and thorough. If I have any future roofing needs, these guys are the first ones I'll be calling and you should to. Rich H

  • 5 out of 5Zachary Geraci3 days ago

    I texted Kyle at Hometown Roofing Services at 8:42 PM about a roof leak, and his team was there the very next morning to inspect it and schedule the repair. Excellent responsiveness and customer service. If you want a roofing company that truly cares about your home and building a long-term relationship, I highly recommend Hometown Roofing Services!

  • 5 out of 5Joe Garzaa week ago

    Let me start by saying, for us, we saw no need to go further than Sergio Mendes’ kiosk at the Summerville Saturday Market. It’s August 2026 and we planned on replacing our 21 year old roof this year and we’d walked up to other roofing …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for taking the time to share such a detailed review of your experience with Sergio and the entire Hometown Roofing team! It means a great deal to us that you trusted Hometown Roofing with the replacement of your 21-year-old roof in Summerville, SC. From meeting Sergio at the Summerville Saturday Market to the initial roof and attic inspection, selecting your Owens Corning shingles, reviewing your options, and completing the final roof replacement, our goal was to make sure you felt informed and confident every step of the way. We believe choosing a roofing contractor should be about much more than simply receiving an estimate. Homeowners deserve to understand their roofing system, the products being installed, and exactly what they're investing in. We're especially glad you mentioned Sergio's thoroughness. Inspecting the attic and roof decking, answering questions, explaining the Owens Corning roofing system, providing multiple options for your budget, and completing a final inspection are all important parts of how we approach a roof replacement. Sergio truly cares about the homeowners he works with, and we'll make sure he knows how much of an impact he made on your family. We're also thrilled that the Owens Corning DESIGN EyeQ visualization tool helped you see how different shingle colors and styles would look on your home before making your final decision. A new roof is a major investment, and we want homeowners to feel confident about both the performance and appearance of their new roofing system. Most importantly, thank you for recognizing our team's communication, professionalism, cleanup, and attention to detail throughout the installation. Providing homeowners in Summerville and the greater Charleston, SC area with quality roof replacements and an outstanding customer experience is exactly what Hometown Roofing strives to do. Your comment that we're "all the way to the right on the star scale" is one we'll remember! Thank you for choo

  • 5 out of 5Lee G2 weeks ago

    Sergio Mendez (and the staff) at Hometown Roofing responded quickly when I needed a roof leak investigated. Sergio came out in just a few days and discovered the source of the leak. The repair was scheduled for a few days later. I was kept …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for your thoughtful review! We truly appreciate you trusting Hometown Roofing to investigate and repair your roof leak. We’re glad Sergio and our team were able to respond quickly, identify the source of the leak, and complete a lasting repair while keeping you informed with photos and updates throughout the process. Providing honest communication, thorough roof leak inspections, and dependable roof repair is what we strive for on every project. Thank you again for choosing Hometown Roofing—we’re always here if you need roof leak repair, storm damage assistance, or roofing services in the Lowcountry. We sincerely appreciate your recommendation!

  • 5 out of 5rusty sEdited 2 weeks ago

    Hometown roofing is great. They were on time, clean and did a very good job fixing my roof issue. Dave is great to work with,fast replies and makes things happen.

    Reply from the business

    Thank you so much for your kind words! We truly appreciate you trusting Hometown Roofing with your roof repair in Ridgeville, SC. Providing prompt communication, quality workmanship, and a clean job site are standards we take pride in on every project. We’ll be sure to share your compliments with Dave—he’ll appreciate the recognition! If you or anyone you know ever needs roof repairs, storm damage restoration, or a full roof replacement in Ridgeville or the surrounding Lowcountry, Hometown Roofing is always here to help. Thanks again for your recommendation and for supporting our local business!

  • 5 out of 5frank mcintoshEdited 3 weeks ago

    After contacting the company about a small job, I was soon speaking with Sergio M. Seemed like a good fellow on the phone until I met him at my home. Boy was I …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    It's wonderful to hear your wonderful experience with Sergio! Thanks for sharing such great feedback on Hometown Roofing. We couldn't agree more that great character is hard to come by, and we're grateful to have Sergio as part of our team. We'll be sure to pass along your kind words to him, and we're confident that he'll continue to represent Hometown with excellence. Thanks again for choosing Hometown Roofing. We appreciate you Frank!

  • 5 out of 5Parkwood Griffith3 weeks ago

    Excellent customer service - Charlie was able to get to our place really last minute to help us diagnose and treat the source of a leak. Friendly, helpful, and great experience overall!

    Reply from the business

    Parkwood, Thank you so much for the kind words it was a pleasure to be of service!

  • 5 out of 5Matthew Smitha month ago

    As a builder of luxury custom homes, proper installation of our roofs is of key importance to the longevity of our homes, the look of our homes, and ultimately, our client experience in the short and long terms. Bringing Hometown Roofing …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Fox Creek Homes, for this incredible testimonial and for trusting Hometown Roofing as a key partner in your luxury custom home construction projects. We're honored to be part of your team and to contribute to the exceptional quality your clients expect. Your feedback perfectly captures our philosophy: premium roofing installation is foundational to luxury home construction. We understand that in high-end residential projects, every detail matters—from aesthetics and durability to the seamless coordination required throughout the building process. We're thrilled that Kyle and our entire team have earned your confidence as trusted trade partners. Projects like Fox Creek Homes' luxury custom homes showcase exactly why proper roof installation and reliable contractor relationships are critical to builder reputation and client satisfaction. We look forward to building on this partnership and continuing to deliver the high-caliber results your discerning clients deserve.

  • 5 out of 5Skip Summersa month ago

    Work done well and with no shortcuts. Very pleased.

    Reply from the business

    Thank you for your review! We truly appreciate you choosing Hometown Roofing. Our team takes pride in delivering quality roofing work without cutting corners, and we’re glad that commitment showed throughout your project. Knowing you’re pleased with the results means a great deal to us. Thank you for trusting Hometown Roofing, and if you ever need a roof replacement, roof repair, storm damage restoration, or a professional roof inspection, we’re here to help.

  • 5 out of 5Theresa McDaniela month ago

    The service and communications I received from Charlie Laird from Hometown Roofing were beyond great. From the moment he arrived to give me an estimate to the end of the process, he gave me updated information. To the men who did the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for taking the time to leave such an incredible review! We’re honored that you chose Hometown Roofing for your roof replacement, and we’re thrilled Charlie, Harrison, and our installation crew exceeded your expectations from start to finish. We believe clear communication, quality craftsmanship, and treating every property with care—including protecting neighboring homes—are what set us apart. We’ll be sure to share your kind words with Charlie, Harrison, and the entire crew for their hard work in the summer heat. Thank you for recommending Hometown Roofing for roof replacement and new shingle installation. If you or your friends and family ever need roofing services, storm damage inspections, or roof repairs, we’re always here to help. Enjoy your beautiful new roof, and thank you again for trusting Hometown Roofing!

  • 5 out of 5James StegengaEdited a month ago

    Charlie was incredibly helpful and knowledgeable throughout the entire process. He took the time to clearly explain all the repairs, making sure we understood exactly what needed to be done and why. The documentation he provided was …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the wonderful feedback! We’re so glad your roof repair experience with Hometown Roofing was a great one. Being knowledgeable, responsive, and easy to work with are the cornerstones of how we operate — it’s great to hear that came through from start to finish. We truly value the trust Summerville homeowners place in us, and your recommendation means everything to our team. If you ever need any future roof repairs, roof inspections, or roof replacements in Summerville or the surrounding Lowcountry area, don’t hesitate to give us a call. And if any friends or neighbors in Summerville, Ladson, Goose Creek, or the greater Charleston area need a roofing contractor they can trust, we’d love to help them too!

  • 5 out of 5Cobia BurrisEdited a month ago

    If you need roofing repairs, new shingles, gutters.... these are the guys to call! …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for this fantastic five-star review and for being such a loyal customer! We absolutely loved meeting Majic and Shawshank—they're welcome on every job site. 🐾 We're grateful you highlighted what matters most to our customers: reliability and exceptional service from start to finish. At Hometown Roofing of SC, we believe in building long-term relationships with our customers through honesty, quality work, and exceptional customer service. Whether you need emergency roof repairs, new shingles, gutter installation, or preventative maintenance, we're here to deliver results you can trust. We appreciate your recommendation and look forward to serving you again!

The latest post from this business

Posted by Hometown Roofing Services to their own Google profile 2 months ago. Their words, not ours.

That's the kind of feedback that means everything to us. With 300+ five-star reviews, we're grateful for every homeowner who has trusted Hometown Roofing with their home. We work hard to provide honest communication, quality craftsmanship, and a roofing experience you can feel confident about. Thank you for making us one of the Lowcountry's trusted roofing companies. #HometownRoofing #5StarReviews #RoofingContractor #RoofReplacement #RoofRepair #LowcountryRoofing #CustomerReviews #SouthCarolinaRoofingJul 21, 2026

What Hometown Roofing Services says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…300+ five-star reviews. Up to 50-year warranty. Owens Corning Platinum Preferred…”

  • Free estimates

    “…About Us Service Areas Contact Us Blog Free Inspection ☰ ⭐ Owens Corning Platinum Preferred…”

  • Financing available

    “…a week Call Now — We're Ready Financing Available Don't Let Cost Stop You From…”

  • 24/7 emergency call-out

    “…Lowcountry 📞 843-331-5850 | Available 24 Hours a Day, 7 Days a Week Residential Commercial…”

  • Mentions the BBB

    “…Reviews All Lowcountry Cities Served A+ BBB Accredited Rating Our History Five Generations —…”

  • Family owned

    “…Free Quote → Our Story Summerville's Family-Owned Roofing Contractor — 5…”

Other roofers in Summerville

Ranked by how many ratings Google has counted.

Other roofers we list in Summerville
Roofing contractor
Palm & Pineapple Roofing and ExteriorsRoofing contractor5.0153 ratings0% one and two star(854) 213-6870
Southpaw Roofingthorough inspection, courteous staff, project setup5.0146 ratings0% one and two star(843) 998-0211
CMS Roofingsiding, pleasant staff, leak repair4.8133 ratings3.0% one and two star(843) 732-5558
Southline Roofing & Exteriors | Summervilleroof replacement, helpful supervisor, motivated crew4.9127 ratings2.4% one and two star(843) 471-2625
Hernandez Roofing and Repair LLCfair pricing, siding, professional crew5.0108 ratings0% one and two star(843) 406-5487
Roofing Educatorsinsurance claims, seamless process, new roof4.791 ratings6.6% one and two star(843) 996-6608

All roofers in Summerville →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 320 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 321, of which 299 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.