Roof Top Innovations Waco Roofing Company

All 3 of the one and two-star reviews we hold for Roof Top Innovations Waco Roofing Company, most recent first.

• 2 out of 5BRET LINDEMANN3 weeks ago

  Recently had my roof redone by RTI. The work was completed without a permit being issued by the city. They also were not registered with the city when the work was completed. Had I not requested a copy of the permit, it would have not been filled. Disappointed this was not done prior to the work being completed and had to have them correct this.

• 1 out of 5Keith Schmalriedea year ago

  I contacted Rooftop Innovations McGregor location to estimate 2 homes and 1 workshop that had wind and hail damage to the roof and siding. They came the middle of July and looked. I contacted my insurance and they met with the adjuster on …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Scott OslundEdited a year ago

  Update: May 21, 2025: I just received a phone call from a subcontractor from Roof Top Innovations (RTI). He indicated that he had not been paid for his services by RTI. He indicated he has now hired an attorney and that a lien may be placed upon my home for something I had nothing to do with. RTI is just like the gift that keeps on giving. Initial posting: I have no idea why so many people rate this company so highly. We had SO many problems. We had property that was significantly damaged including our pool pump which one of their employees tried to repair several times; twice the new equipment was installed incorrectly. Gutters, which were to have been replaced immediately after the roof was replaced, took weeks to install. During the installation, one of the guys dropped a large load of shingles so hard on top of the roof that two valuable pieces of art work came crashing down off the wall in our home. It took months for them to reimburse us for the damaged art work. I would NEVER recommend this company. Surely we can't be alone in our experience.

• roof replacement73
• insurance claim assistance39
• answering questions34
• new roof13
• hail storm damage11
• damage documentation3
• rigid ventilation2
• metal roof2
• no pressure sales2
• locally owned2

14 more of the 204 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jackie Hunt2 months ago

  Thank you, Maverick for your help in replacing our roof. The quick communication, work done as promised, and superb cleanup was appreciated. Our neighbor even commented how impressed he was with the entire job. #MaverickWebb #RoofTopInnovationsWaco

  Reply from the business

  Thank you for the review! We are so glad to hear of Mavericks outstanding work!

• 5 out of 5Becky CarterEdited 4 months ago

  Roof Top Innovations replaced my roof in Sanger Texas after hail storm they did an AWESOME job Jonathan was the best from meeting the inspector with us and staying during the roof replacement there crew were efficient and polite they clean …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the amazing review! we are so glad Andrew and Jonathan where able to be such a help.

• 5 out of 5Peggy Dwyer4 months ago

  Mason Roller was very professional and helpful in the decisions made to replace my roof. He and his crew showed up at the crack of dawn and worked diligently until they finished at the end of the day. Mason walked the yard before they left to make sure everything was cleaned up before the crew left. I was impressed with their work ethic and my new roof. A very trustworthy group so I would recommend them if you need work done.

  Reply from the business

  Thank you for the awesome review! we are glad to hear Mason was such a help.

• 5 out of 5Beth Hubnik5 months ago

  Jon the project manager went above and beyond to help my family and I get a much-needed new roof. The crew showed up on time and got straight to work. When I got home from work it was a good feeling to know my house was in good hands and my yard was totally cleaned up after the replacement. Thank you so much again!!

• 5 out of 5Brenda Roedler6 months ago

  My elderly mom needed a new roof. Jon Key helped my mom through the whole process. From filing a claim with insurance. Then explaining the different roof and color choices. He was there the whole process from the beginning to the end. Answering any questions we had. The crew cleaned up the mess from the old shingles nicely. Thank you Jon for being patient and explaining everything to my mom and helping her through out the process. The roof and color choice looks awesome. The whole crew did an awesome job.

  Reply from the business

  Thank you for the outstanding review! We are so glad Jon was able to be such a help. We will be sure to pass on the good words to him!

• 5 out of 5Shit Cum7 months ago

  Working with Sky High Roofing was an outstanding experience from start to finish. Christian Trammell managed the project with clear communication, strong follow-through, and attention to every detail. The final result exceeded expectations and speaks for itself.

• 5 out of 5Mike Smith8 months ago

  We had our house roof replaced by Rooftop Innovations out of McGregor, TX. Jon Key did an outstanding job! He worked with us on our insurance and helped us overcome their denial of our initial claim. He stayed on site to supervise the work …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Mike! We really appreciate your trust and are glad Jon and the team were able to help you through the insurance process and deliver a roof you're happy with. We're always here if you ever need us again!

• 5 out of 5Earl Sharkey8 months ago

  My experience with these guys was 5 star!! If you are making an insurance claim for your roof choose Rooftop Innovations, these guys handled everything from start to finish AND they were extremely transparent throughout the entire process. I had some requests for the guys to be mindful of irrigation heads as well as gardens surrounding our house and they did an excellent job taking care of my property! Although I did have some gripes regarding some damage to the facia, and they did break a couple of irrigation heads, but when I called them, they came back immediately, and addressed all concerns! Huge shoutout to Hunter, Maverick, and the rest of the crew. We couldn’t be more satisfied! Thank you!

  Reply from the business

  Thank you so much, Earl! We're glad to hear you had a great experience. Our team appreciates your patience and the chance to make things right quickly! The crew will be thrilled to hear your shoutout. We're grateful for your trust in Roof Top Innovations!

• 5 out of 5Deanna Luna9 months ago

  Ok, we were a little nervous about doing a roof replacement for the first time. My salesman was Jon Key. He explained everything over the phone and then showed up and explained everything and pointed out all the spots that needed fixed. He …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Deanna! Thank you for the thoughtful review. At Roof Top Innovations, we always want our homeowners to feel guided and cared for throughout the entire process, and we’re glad Jon was able to do exactly that. We appreciate your trust, and if you ever need anything in the future, we’re always here to help.

• 5 out of 5Kathie Watkins9 months ago

  We recently had our roof replaced. Jon Key came by to inspect the roof and took pictures. He shared the pictures with us and pointed out the hail and wind damage as well as noted the need to replace the wood around the chimney as it was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for sharing your experience and for trusting Rooftop Innovations with your home! We're glad Jon and the team could make the process smooth and ensure everything was done right. We truly appreciate your recommendation and kind words!

• 5 out of 5Johana Salas9 months ago

  Just recently had to replace my roof and they helped every step of the way they were super patient and very helpful! We got our roof done in just one day and they did an amazing job! Would highly recommend to everyone that is needing a new roof and that doesn't know where to start they can help!

  Reply from the business

  Thank you so much for the review! We are so glad to hear about your experience.

• 5 out of 5John Young10 months ago

  Recently had roof completely replaced along with a window replacement and drywall repair due to small leak by Rooftop Innovations. Jon Keys was the first contractor to show up, respond to calls, and answer questions while others that I reached out to never called back. We wanted to go with metal roof and Jon and his sales folks quoted us that, then discussed other options and took the time to explain pros and cons of different types of metal roofs and shingles. In the end we upgraded shingles to class 4. I was surprised when crew showed up at 7am Saturday morning and Jon was there too. As they took the roof off and exposed some unseen damage Jon documented it, and made sure the roofer did repairs even on facia when they didnt really want to. Jon was here the entire time the roof work was being done ensuring that the work was completed to my satisfaction. When the gutters were installed after the roof repair and I had questions about the placement of downspouts and other items again Jon explained things; listened to my concerns and had folks come back out and install another downspout where I thought another one should be. Our drywall repair on interior of house was quick and smooth even though I asked them to do a bit more after i took the stained glass I installed out and found additional damage; Jon made sure this was taken care of as well. When the window replacement didn't happen in a timely manner Jon pushed the company to complete the installation and followed up multiple times to ensure it was done. All in all I couldn't be happier with Rooftop Innovations and Jon Keys was an excellent manager; polite, responsive, understanding, knowledgeable and very professional. For the work that we had done and the level of management that Jon brought to the job I am well satisfied with the result and the price that we paid. I would use this company again

  Reply from the business

  Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jon and the team delivered the level of service and quality you deserve. At Rooftop Innovations, we take pride in being responsive, transparent, and dedicated to making sure every project is done right from start to finish. We truly appreciate your trust in us and are so glad you’re happy with your new roof and repairs. Thanks again for choosing Rooftop Innovations! We look forward to working with you again in the future!

• 5 out of 5Brennon McFarlane11 months ago

  Had a great experience with Jon Key and RTI! Roof done well and properly in a time sensitive real estate and insurance claim situation. Jon handled nearly all negotiations with the adjuster on our behalf, and was present at inspection and reinspection advocating for us! Even personally came out to paint the trim at request of the buyer!

  Reply from the business

  Thank you so much for sharing your experience! We are thrilled to hear Jon was able to make the process smooth and stress free for you. At Rooftop Innovations, we take pride in advocating for our customers and making sure every detail is handled with care. We appreciate your trust in us and are grateful for the opportunity to serve you!

• 5 out of 5Matt Branch11 months ago

  We recently had a small roof repair done by Rooftop Innovations, and the experience was fantastic from start to finish. After reaching out, Jon Key stopped by within the hour to assess the issue—his prompt response and professionalism were truly impressive. Jon guided us through the entire process with clarity and care, making sure we understood what needed to be done and how it would be handled. The repair was completed quickly and efficiently, with no disruption and excellent workmanship. If you're looking for a reliable, responsive, and knowledgeable roofing company, I highly recommend Rooftop Innovations. Their customer service and attention to detail are top-notch!

  Reply from the business

  Thank you so much for the thoughtful review, Matt! We're glad Jon and the team were able to take care of your roof repair quickly and clearly explain the process along the way. We truly appreciate your trust in Rooftop Innovations and are thrilled to hear you were happy with the workmanship and service. Your recommendation means a lot to us!

How Texas Heat Affects Your Roof Texas summers are no joke, and while you may feel the heat every time you step outside, your roof feels it all day, every day. Prolonged exposure to extreme temperatures can take a toll on your roofing system in ways many homeowners don’t realize. As shingles bake under the sun, they expand. When temperatures cool at night, they contract. Over time, this constant cycle can cause shingles to crack, curl, or become brittle, reducing their ability to protect your home. The intense UV rays in Texas can also break down roofing materials, causing colors to fade and shortening the lifespan of your roof. In addition, high attic temperatures can trap heat, putting extra stress on your roof and making your HVAC system work harder. The good news? Regular roof inspections can catch heat-related damage before it turns into a costly repair. Ensuring your attic has proper ventilation and addressing minor issues early can help extend the life of your roof. If your roof has been through another hot Texas summer, now is a great time to schedule a professional inspection. At Roof Top Innovations, we’re here to help keep your home protected year-round. Jul 9, 2026

• Licensed

  “…Always get three written estimates from licensed Waco roofers before committing to a…”

• Insured

  “…(often 1% or 2% of the home’s insured value) rather than a flat dollar…”

• Warranty offered

  “…Innovations Our Culture Gold Standard Warranty Careers & Training Kailee Mills…”

• States years in business

  “…or selling a home If your roof is over 15 years old and hasn’t been inspected…”

• Free estimates

  “…Rating, A+ BBB Rating Appointment Free Inspection Schedule a Free Roof Inspection…”

• 24/7 emergency call-out

  “…Emergency roof repair is available 24/7 from several Waco roofers for active…”

Their site also states: states a founding year.