Priority Roofing

The only one or two-star review we hold for Priority Roofing.

• 1 out of 5yoriela month ago

  Disrespectful

  Reply from the business

  We take feedback like this seriously, but unfortunately we haven’t been able to identify your project or interaction with our team based on the information provided in this review. We’d genuinely like to understand what happened. Please contact our office directly and provide your name or project address so we can look into your concerns.

• kind staff26
• smooth process18
• attention to detail17
• clear explanations16
• informative staff9
• honest staff7
• clear communication6
• storm damage repair3
• initial consultation3
• smooth roofing process2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Justin Leea month ago

  Hunter Davis at priority roofing. Did an amazing job. From guiding us through the insurance process. An the physical install and clean up. For the roof install. It was a very easy process. Highly recommend an the roof looks amazing.

  Reply from the business

  We love to hear it! We think Hunter is pretty amazing ourselves. Thank you for the feedback:)

• 5 out of 5Coleen Scurlock2 months ago

  I highly recommend Priority Roofing. From the first conversation to the last, Clay Holt was very professional and knowledgeable. He kept me well informed and clearly explained everything to me.The crew worked efficiently and left everything …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Coleen! We are so happy to hear that Clay was able to provide awesome customer service while ensuring all your needs were met. Thank you for taking the time to leave a review!

• 5 out of 5Carlos5 months ago

  Taylor answered the phone and was very nice and helpful. Answered all my questions and made things easy to understand. Highly recommend Priority Roofing to anyone looking for great service!

  Reply from the business

  We are so happy to hear about how helpful Taylor was during your conversation. Thank you, Carlos for the review!

• 5 out of 5Kenny h28005 months ago

  Justin Marsh with Priority Roofing did an excellent job. He performed a very thorough roof inspection and took the time to explain everything clearly. I received a detailed written estimate the same day, including a full breakdown of the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Kenny! We are so happy to hear that Justin was able to provide you with everything you needed and provided prompt service and communication. Thank you for taking the time to leave this review!

• 5 out of 5Casi Bowers6 months ago

  Excellent company and customer service! Taylor is easy to work with and so helpful with any questions. Highly recommend this team.

  Reply from the business

  Thank you, Casi for taking the time to leave this review. Taylor is always happy to help and provide any information!

• 5 out of 5Hallie Hafer6 months ago

  Calling the Waco office yesterday and having such a lovely conversation with Taylor. She answered my many questions, she’s probably answered a thousand times with such competence and understanding. Thank you Taylor for taking the time to help me out with my inquiry.

  Reply from the business

  Thank you, Hallie for leaving such a wonderful review! We are happy to hear that Taylor was able to help and ease your mind!

• 5 out of 5Calvin Morgan6 months ago

  Such a great experience reaching out to this office. Talking with Taylor was so informative and concise!

  Reply from the business

  We love to hear about how great our office staff is. Thank you for taking the time to leave this review, Calvin!

• 5 out of 5Sarah LaValley6 months ago

  Taylor was amazing! She was very helpful!

  Reply from the business

  Thank you so much for your review, Sarah! We are so happy to hear that Taylor was so helpful!

• 5 out of 5Mitchell Gutierreza year ago

  Ivan and her team did an amazing job at my mother’s House! She was very enthusiastic and answered every one of my questions with ease. Priority Roofing we see you!! :).

  Reply from the business

  Mitchell, we sure appreciate the review. Thank you!

• 5 out of 5Andrew Ramireza year ago

  It was an absolute pleasure working with Jordan Mcgibeny. If Jordan is the roofer working with you and you’re insurance company just know your in good hands he will do all the work and you just relax all you need to do is tell him what roof …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Andrew, thank you for taking the time to leave a positive review. Thank you for choosing Jordan and Priority Roofing!

• 5 out of 5Shana Villarreala year ago

  I am very pleased with priority roofing and Justin. He kept us informed and even sent pictures of the progress! Our new roof looks great!!

  Reply from the business

  Thank you, Shana, for choosing Justin and Priority Roofing!

• 5 out of 5Cindy Blundella year ago

  Justin Dorsey has been great! He answers all my questions and responds to messages in a timely manner.

  Reply from the business

  Thank you Cindy for the kind review.

• 5 out of 5Julia Jonesa year ago

  Justin is great! He did a very thorough inspection of our roof and didn’t find enough damage to file a claim. You can tell he really cares and isn’t just trying to sell something. I appreciate the integrity!

  Reply from the business

  Thank you Julia for leaving a review. We thank you for considering Priority Roofing!

• 5 out of 5Jason Cheatuma year ago

  Priority Roofing led by a professional leader in Justin Dorsey, had me feeling like I was in charge at the first point of communication! Bringing a strong level of expertise combined with promptness, guidance, and cleanliness in smooth transition. They are truly the epitome of roofing professionals.

  Reply from the business

  Thank you Jason, for choosing Justin and Priority Roofing! We appreciate your kind review.

• Warranty offered

  “…roofer, we deliver exceptional and guaranteed roofing services throughout the…”

• States years in business

  “…With over 9 years of dedicated service, we’ve earned a…”

• States a founding year

  “…I have worked for Priority since 2018. It has been my privilege to witness…”

• Free estimates

  “…Contact Us Make a Payment Schedule a Free Inspection Roof Repair & Replacement In…”

• 24/7 emergency call-out

  “…to Priority Roofing’s support team 24/7 (469) 615-8193 Get In Touch Quick…”

• Family owned

  “…As a family-owned business, we understand the…”

Their site also states: insured, bonded.