Roofing contractor
Roof smart home improvement & construction
92 Lexington Ave, Norwalk, CT 06854
- Google average
- 4.5
- Ratings counted
- 15
- One and two star
- 1 of 15(6.7%)
- Connecticut median
- 1.1%
The first three are Google’s own figures for Roof smart home improvement & construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Connecticut roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 14 | 93% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 7% |
Higher than most — the typical roofer in Connecticut sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Roof smart home improvement & construction, most recent first.
- 1 out of 5edwin suarez4 days ago
Awful guy, very quick to sell you on the job at an overly priced quote. Once he feels you backing out he lowers it significantly. I just had a job done and the roof is already coming apart and he’s not honoring the 3 year worksmanship guaranty. I would avoid at all cost this man Marco is a joke that preaches honest work and being a family man, that excuse is unfortunately what he uses to sell his jobs. Cheap materials from Home Depot too
Reply from the business
With all respect I don't remember working for you and if I worked for you.... should at least call me and complain to me and I would take my crew to repair … More
- 1 out of 5Kayla Pereza month ago
poor customer service and nasty attitude. tried working with them but just rude and angry. not sure how they are with other customers but its a shame.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- workmanship3
- fast response2
- warranty2
- crew2
- roof damage repair2
Other reviews we hold
9 more of the 11 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Shelley Claara month ago
Smart Roof came the same day we called them. Marc and his colleague were knowledgeable and professional. They inspected my chimneys and roof and then added waterproofing to my chimneys and skylights. They also replaced some cracked shingles on the roof. I am happy with the quick and professional resolution to my problems.
Reply from the business
Thank you so much shelley, I really appreciate it.Thank you for your business.Thank you for this review.Thank you for choosing our company looking forward to work with you in this future
- 5 out of 5Matt Kummell6 months ago
Great service. Less than 24 hours between me reaching out and everything being done. Coordinated with my plumber to figure out the specific need and get everything done exactly how it was needed …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you
- 5 out of 5Brad Yeary6 months ago
Fast response from the roof smart crew, saving my home from ice dam damage. Thanks!
Reply from the business
Thank you so much it's our duty and privilege to make sure that our customers are happy thank you so much for taking your time and leaving us a review
- 5 out of 53timex7 months ago
I had a great experience with Marco and his guys from Roof Smart from start to finish. The team was professional, knowledgeable, and very responsive. They showed up on time, explained everything clearly, and completed the job efficiently. The quality of the work is outstanding, and my roof looks amazing. I highly recommend them to anyone looking for reliable and honest roofing services. I would give 10 stars if I could.
Reply from the business
Thank you so much for choosing roof smart you made a smart choice I appreciate it very much
- 5 out of 5Amanda Estiverne7 months ago
Great work done by Marco and the team. They were on team and gave me a great rate. Will definitely do more work with them in the future.
Reply from the business
Thank you Amand for choosing roof smart together we made a smart choice
- 5 out of 5L W7 months ago
The response was very prompt. The work was also completed perfectly. It's a very easy-to-communicate team.
Reply from the business
Thank you so much for the review thank you for choosing roof smart you made a smart choice
- 5 out of 5Autumn WilliamsEdited 7 months ago
I hired Marco from Roof smart with his crew. They did a wonderful job on my house. I have zero complaints. They did great work also provided great warranty. I highly recommend this roofing company and their business.
Reply from the business
Thank you so much
- 5 out of 5Marco Costello7 months ago
Did a wonderful job on my roof highly recommended pro
Reply from the business
Thank you so much for choosing with roof smart
- 5 out of 5Sally MitchellEdited 7 months ago
I had an emergency leak repair. Marco came out. Gave me a great quote. Also with warranty, I highly recommend roof smart to be your roofer. It was a great experience working with him and his crew took his time with his crew and fix my roof.
Reply from the business
Thank you so much for your time writing me this review
Other roofers in Norwalk
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Riga Home Progutters, siding, gutter replacement4.975 ratings2.7% one and two star(203) 380-0755 | 4.9 | 75 | 2.7%2 of 75 | (203) 380-0755 |
| H & J Roofingroof replacement, quick work, hardworking crew4.963 ratings1.6% one and two star(203) 857-4810 | 4.9 | 63 | 1.6%1 of 63 | (203) 857-4810 |
| United Home Expertsfriendly staff, door selection, responsive staff5.050 ratings0% one and two star(203) 718-0597 | 5.0 | 50 | 0%0 of 50 | (203) 718-0597 |
| JS TOPLINE Exteriors LLCfair pricing, gutter pitch, professional crew5.048 ratings0% one and two star(475) 266-9082 | 5.0 | 48 | 0%0 of 48 | (475) 266-9082 |
| Bumble Roofing of Fairfield Countycompetitive pricing, roof replacement, seamless process5.031 ratings0% one and two star(203) 819-7789 | 5.0 | 31 | 0%0 of 31 | (203) 819-7789 |
| Sound Renovationrenovations, roof replacement, siding4.731 ratings6.5% one and two star(203) 838-2128 | 4.7 | 31 | 6.5%2 of 31 | (203) 838-2128 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 15 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 16, of which 11 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.