Roof Concepts Construction

All 2 of the one and two-star reviews we hold for Roof Concepts Construction, most recent first.

• 1 out of 5patsy cEdited a year ago

  I contracted with RCC, Roof Concepts and Construction, for a new roof on August 13, 2024. I am the property owner and I have waited 5 months before leaving a review, hoping Brian would do the right thing. On completion, the roof did not pass inspection by a licensed TREC (Texas Real Estate Commission) inspector on August 17, 2024. Also, during installation, it rained into my home even though the owner was alerted to a coming rain storm. He assured me the roof was completely sealed, but it wasn’t and there were no tarps on site to cover the roof. Several rooms in my home received damage from the water and the insulation in the attic was destroyed. Brian did repairs on September 20, 37 days after original installation, and again on September 20. On September 27, Brian finally went on roof to see for himself the job that we were complaining about. When he came down, he said “It is SO BAD I have to get another crew”. He had never sent out an experienced roofing crew, just handymen, and repairs were not done correctly. The roof failed another inspection by licensed inspector on October 30, 2024. More repairs were done in November, and another inspection was done in December. There were still deficiencies. So after 5 months and 3 inspections, my roof is still not acceptable. From the very beginning, Brian and Jenn lied to me. Their advertising claims business is female owned which it is not. Jenn said they were on my insurance company’s preferred list. My company does not have such a list. Brian said he used hand nailing of shingles because that was the proper way to do it, but they tried to use pneumatic nail guns until I stopped them. Brian said my roof was completely sealed when I warned him of approaching rain storm. It was not and there were no tarps on site to cover roof. Said roof vents covered by insurance were replaced, but two independent roofers said they were not replaced, just painted over. Said they are committed to making things right and

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Hugo VelasquezEdited a year ago

  Gave me the run around after a couple of days. Did not provide estimate after sending someone out. Then tells me he can't send info due to resources. All I wanted was just an estimate for repairs. That is all.

  Reply from the business

  Hugo it’s sad to see this review as you know why we chose not to follow through. You had several claims from several storm dates that you got monies for those claims with your insurance company. You did not align with our core values and what you were trying accomplish so we chose not to be a part of that, because we choose who we do business. Looking through your reviews that you have left other companies, we Made the right choice. I would say as a reviewer, you are at a 1 star with all these negative reviews you have left.

• roof replacement58
• insurance claim assistance32
• thoroughness23
• new roof8
• storm damage repair6
• efficient crew6
• leak repair6
• prompt issue resolution3
• helpful roofer2
• ceiling repair2

14 more of the 196 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Carolyn Vaneea day ago

  Trey was very good about communicating throughout the whole project. He came on time when he said he or the crew were supposed to be there. I would recommend Roof Concepts Construction for roof repairs.

• 5 out of 5Byron Davisa month ago

  I have a story to tell you, so grab your favorite beverage and enjoy. My wife and I purchased a Croix custom home in 2015, in Carlton Woods Creekside. The house was built in 2008. We were the second owners. The roof is a concrete barrel …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Linda BoltonEdited a month ago

  Top of their field in service and results; and, professional, efficient, and friendly staff.

  Reply from the business

  Linda, thank you so much — this genuinely means the world to us! It was a pleasure working with you on your Magnolia home. The TAMKO Titan XT in Rustic Slate is a beautiful choice — it's going to hold up beautifully against everything Texas weather throws at it for years to come. We take a lot of pride in making sure every homeowner feels taken care of from start to finish, so hearing that the team came through on service, professionalism, and results is exactly what we work for. Thank you for trusting Roof Concepts Construction — we're always here if you need us! 🙏

• 5 out of 5Sam SehgalEdited a month ago

  We recently had our shingle roof replaced by Roof Concepts Construction Company, and we could not be happier with the results. From the very beginning, Brian Finley was incredibly professional, providing a clear Free Estimate/Inspection and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Sam — thank you for the detailed review. A write-up like this genuinely helps other homeowners across the Houston area know what to expect. Glad the walkthrough up front made the replacement easy to follow. Before we pulled a single shingle, you knew exactly what was going on your roof and why — that clarity goes into every job. And the crew delivered on the details that matter: on site on time, full tear-off and new shingle installation finished in a single day, and your property left clean down to the last nail. That cleanup standard isn't optional for us — magnetic sweep across the yard and full debris haul-off on every roof we replace. It was a pleasure handling the roof replacement on your home, and the new shingles look sharp — installed to hold up to what Houston weather throws at a roof. If anything ever comes up down the road, you know where to find us. — Brian Finley, Roof Concepts Construction

• 5 out of 5Huajin Yin2 months ago

  I’d like to share my positive experience with the recent roof repair work by Roof Concepts Construction. From start to finish, the communication was excellent. The team took the time to clearly explain the issue, repair options and what to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Huajin — thank you for taking the time to write this, and for having us out to your home in Conroe. A leak coming through the ceiling is exactly the kind of thing you want assessed fully before anyone starts repairs, because what shows up on the ceiling is rarely where the problem starts. Walking you through what we found, laying out the repair options, and being clear about what to expect is just how it should go — you should never feel pushed into a decision you don't understand. You're also right that the staging mattered. Getting a sound temporary cover on before the rain, then coming back to complete the permanent decking repair once the weather cleared, is what protects the work. A permanent fix laid onto a wet deck doesn't hold. It was a pleasure working on your roof, and we appreciate the trust. Anything comes up down the road, you know where to find us. — The Roof Concepts Construction team

• 5 out of 5Shihan Perera2 months ago

  Roof concepts did a fantastic job replacing my roof. The entire team communicated every step of the project and answered any questions I had. When we filed a claim with our insurance, roof concepts created a package that had the date of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Shihan, thank you — this one means a lot. The December wind event hit a lot of homes in Spring, and we wanted the claims documentation to carry the weight on your end — date-of-loss correlation, weather records, and slope-by-slope photo evidence — so when your carrier reviewed the file, everything was there. That's the standard behind every RCC Forensic Damage Assessment we produce. Appreciate you choosing Roof Concepts Construction, and reach out to Brian directly at (281) 973-4893 if you ever need anything going forward.

• 5 out of 5John Roy Rivera3 months ago

  Work fast and precised.

  Reply from the business

  John, thank you — we really appreciate you taking the time to leave us a review. Maintaining a roof before problems show up is exactly the right call, and we're glad you trusted us with your home in Shenandoah. The maintenance package is designed to catch the things that get missed — the small details that turn into expensive repairs if they go another season unaddressed. Fast and precise is exactly what we aim for every time we're on a roof. In and out, no surprises, no mess left behind. Thank you again for the kind words and for being a Roof Concepts Construction customer. You have our number — don't hesitate to reach out anytime. The RCC Team

• 5 out of 5Marshall McArthurEdited 3 months ago

  Recently Roof Concepts Construction (RCC) did two jobs for me. One was to leak-proof a leaky patio cover. Two was to install new gutters and a drip edge. The patio cover work impressed me because I had contacted numerous roofing companies, and none of them were interested in what amounted to a "small job" but still an important one to me, and also a job that required knowledge and commitment. Two of RCC's project managers (Trey and Sam) did the work themselves, as they pressure washed the top and then spent quite a few hours applying a sealant to create a membrane. It did rain several days after the job, and guess what, no leaks! The second job was to install gutters, and this is when I found out the original home builder had not installed a drip-edge, which is now code in Texas. The crew that did the drip-edge was quite competent and they finished in a day. The next step was the gutters which was finished on a second day. Both the gutters and drip edge look great, and now when I look around my neighborhood I can see many of the houses do not have drip edge. Basically, I am very content with the work, the look, and the positive vibes I got from Trey and Sam. Finally, over the course of both jobs I had a lot of contact with Scott who is the office coordinator. Scott is definitely the type of person you want on your team and as a courteous and knowledgeable contact point. If you contact RCC and talk to Scott, you will find out what I mean, and I am certain that if you choose RCC you will be happy you did. More recently, I had a minor issue unrelated to the work RCC did in September. There was a small leak at one of the vents. Trey came out and was able to easily fix it on a second visit. Because RCC seems professional and capable I have decided to subscribe to one of their routine maintenance packages so I don't have to worry in the future and can sleep at night. Marshall McArthur

  Reply from the business

  Marshall — thank you for the detailed update, and for trusting us across multiple visits and now into a long-term maintenance relationship. The patio cover membrane, the drip edge discovery, the vent repair — each one of those is an example of what we think roofing should look like: find what's actually wrong, fix it the right way, explain why it matters. The maintenance package you signed up for is worth speaking to directly, because most people assume roof maintenance means someone comes out and puts silicone over failing nails. That's not what we do. Our packages are built around pulling failing nails and replacing them with screws and EPDM rubber-gasketed washers — the same standard we use on every new roof we install. Most homes in Shenandoah and across the Woodlands area weren't built to that spec. This is how we bring them up to it, and how we extend the life of the entire system instead of just buying time. Trey, Sam, and Scott represent exactly how this company is supposed to operate. We'll keep earning it. — Roof Concepts Construction

• 5 out of 5James MartelonEdited 4 months ago

  My roof was eighteen years old and I decided that it was time to install a new roof. I chose an IMPACT RESISTANT ROOF as it will withstand 130 mile per hour winds as well as most hail damage. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  James, thank you for such a thorough and thoughtful review — we truly appreciate you taking the time to share your experience! You did your homework, and we respect that. Getting multiple bids and asking the right questions is exactly what every homeowner should do. The fact that hand nailing stood out to you means a lot — it's one of those details that separates a roof built to last from one that just looks good on install day. Impact resistant shingles rated for 130 mph winds and hail resistance are one of the best investments a Houston-area homeowner can make, and your new roof is going to protect your home for decades to come. We're glad the process was smooth from start to finish and that the end product was exactly what you envisioned. That's the standard we hold ourselves to on every single job. Thank you for choosing Roof Concepts Construction, James — it was an honor to earn your trust! 🙏

• 5 out of 5Kim McKinney4 months ago

  Beautiful and quality roof. Helped me every step through the insurance claim. Very professional staff.

  Reply from the business

  Kim, thank you. Roof claims can be a stressful, confusing process for any homeowner — especially in today's carrier environment — and we're glad you felt informed and supported every step of the way. The Tamko Titan XT in Antique Slate paired with the repainted metal section turned out beautiful. Thanks for trusting us with your Willis home. — Brian, Jennifer & the RCC Team

• 5 out of 5David Smoot4 months ago

  Did very nice and professional job at very reasonable price. Replaced damaged gutter on front of my house with a seamless one piece gutter and put the downspouts where I asked would definitely use them again.

  Reply from the business

  Thank you David, so glad we could get you taken care of.

• 5 out of 5Tom NolanEdited 4 months ago

  Arrived on time. Answered all my questions. Job completed and job area cleaned.

  Reply from the business

  Hi Tom — we really appreciate the review and the opportunity to help with the roof repair at your home in Conroe. Our goal on every repair is to address the actual problem, not just the visible symptom, which is why we also corrected the exhaust ventilation issues we found. The previous setup had two bathroom fans tied into a single 4-way termination, which isn’t compliant with current building standards. Each fan should terminate independently, so we installed two proper bathroom vent terminations to ensure everything vents correctly through the roof. We also installed a proper DryerJack dryer vent termination with an integrated damper. Most homes unfortunately have incorrect roof vents used for dryers, which can trap lint and restrict airflow. Using the correct dryer-specific vent helps improve safety and performance long-term. Glad we could get everything repaired, cleaned up, and documented for you. If you ever have questions about your roof, ventilation, or anything else related to the system, don’t hesitate to reach out. Thanks again for trusting Roof Concepts Construction.

• 5 out of 5Chanti Aldana4 months ago

  I cannot recommend this company enough. They made the process so easy, walking us through it every step of the way. They don’t compromise on quality and code. Would use them agin in a heartbeat.

  Reply from the business

  Chanti, thank you so much — this truly means everything to us! It was such a pleasure working with you on your roof replacement in Spring. When storm damage hits, the insurance process can feel overwhelming, and that's exactly why we put together a complete documentation package for you — so you had everything you needed to prove your loss and get the claim approved. You did the hard part by staying on top of it, and we're so proud of how it all came together. A brand new roof, done right, covered by insurance. That's the outcome every homeowner deserves. We're always here if you need us! 🙏

• 5 out of 5John Reyes6 months ago

  I had an excellent experience with this company from start to finish. They were professional, honest, and very responsive throughout the entire process. The crew showed up on time, worked efficiently, and did a fantastic job repairing my …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, John — we really appreciate you taking the time to share this detailed review. We’re glad to hear the roof project at your home in Jamaica Beach, Galveston went smoothly from start to finish and that our team delivered on professionalism, communication, and workmanship. Whether we’re repairing storm damage or completing a full roof replacement, our focus is always on doing the job right, staying transparent throughout the process, and leaving the property clean and organized when we’re done. Thank you again for trusting Roof Concepts Construction and for the recommendation — it truly means a lot.

PROJECT JOURNAL | EPISODE 01 Every roof has a story. Some are built because a storm left no choice. Others are built because a homeowner refuses to settle for "good enough." This home already wore a beautiful stone-coated steel roof. It had served its purpose well. But the homeowners wanted something designed for the next generation. They chose Brava Roof Tile composite barrel tile—a premium roofing system engineered to resist fading, cracking, impact, and the extreme weather Texas is known for. Backed by a 50-year limited warranty, it's built to deliver the timeless look of traditional clay tile without many of the maintenance concerns that come with natural materials. Over the coming days, we'll take you behind the scenes of this transformation. You'll see what we uncovered during tear-off... What was hidden beneath the surface... Why the details matter... And how a roof is truly built the right way. Because at Roof Concepts Construction, we believe homeowners deserve to understand WHY something is done—not just watch the finished product. One home. One transformation. Follow the story. 📍Serving Greater Houston 🌐 FixMyRoofHouston.com 📞 281-973-4893 Built Right. Stand Behind It. Jul 20, 2026

• States years in business

  “…We’ve got your back with over 25 years in the business. We offer full home…”

• Free estimates

  “…TX | Roof Concepts Construction Free Inspection (281) 973-4893 Financing Service…”

Their site also states: warranty offered.