Roofing contractor
Refugios Home Improvement LLC
Listed under Staten Island, NY
- Google average
- 5.0
- Ratings counted
- 178
- One and two star
- 0 of 178(0%)
- New York median
- 1.1%
The first three are Google’s own figures for Refugios Home Improvement LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 177 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Refugios Home Improvement LLC. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roofing57
- roof replacement27
- siding22
- gutter cleaning12
- fair pricing12
- estimate11
- issue inspection3
- debris removal3
- attic fan installation2
- porch repair2
Other reviews we hold
14 more of the 141 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Theresa cavallaro5 days ago
They were excellent and about the work that needed to be done. Cleaned up after themselves and left everything clean. Price is reasonable. Highly recommend.
- 5 out of 5Xuerii Wang2 weeks ago
They are absolutely wonderful! Perfect communication. They were also very efficient and did the job very well.
- 5 out of 5Joanna Lee3 weeks ago
Ivan and his team did a fantastic job at replacing our roof, along with the garbage disposal! Thanks to him and his team, the roof was replaced in one day and was fast!! Thank you for your service!
Reply from the business
Thank you Joanna!
- 5 out of 5Efrain Hernandez3 weeks ago
Called for a roof estimate. Monday morning, monday afternoon between the time given Ivan came over and checked my room. Was surprised they do kore than just roofing, so we are looking at extending a deck with them. 🙏🏽 …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Joseph P. Mazzeoa month ago
I must say that Refugios is a great contractor. My wonderful neighbor referred this company. My wife and I felt very comfortable with Ivan from the initial first communication. When I met with Ivan, I knew he was a serious professional. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Joseph!
- 5 out of 5Edward Hermana month ago
Ivan and his crew took care of my roof in no time! Quality work, good price.
Reply from the business
Thank you Edward!
- 5 out of 5Ronald Grymesa month ago
Good job guys 💪 …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Carmen J Agostoa month ago
Had the attic exhaust fan replace.Ivan and the crew were on time as scheduled and the work was exceptional. Everything was explained thoroughly in detail how it's suppose to work. I am happy with the service and I would hire them again for all future work. Thankyou guys!
Reply from the business
Thank you Carmen!
- 5 out of 5Theodore Forlenzaa month ago
Ivan and his team were excellent. They were very attentive to details and did more than what was asked. My wife and I are very happy with the results.
Reply from the business
Thank you Ted!
- 5 out of 5William Campaigna month ago
Ivan was great. Quick and responsive.
Reply from the business
Thank you William!
- 5 out of 5JAMES HANCOCK2 months ago
Ivan did an incredible job on my Dads roof. He answered every question, he gave him a full breakdown of expenses. Presented all his licenses at the initial quote. Could not have gone smoother. Good people.
Reply from the business
Thanks so much Jim!
- 5 out of 5Russell Carute2 months ago
Extremely satisfied with the work performed by Refugios Home improvement. They came in with the right equipment, knew what they were doing. Pleasant and knowledgeable, in an out. Did a great job. I do recommend this company
Reply from the business
Thank you Russell!
- 5 out of 5jaime mcveigh2 months ago
Great company wonderful staff reliable responsible kind and respectful workers they get their job done. They’re very thorough. They’re very good. It’s definitely quality work.
Reply from the business
Thank you for your kind words Jaime!
- 5 out of 5Angelina Malerba2 months ago
Ivan the the best roofer in Staten Island
Reply from the business
Thank you Angelina!
What Refugios Home Improvement LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…Get A Free Estimate Name * Email * Phone * tell us *…”
Family owned
“…Us Refugio’s Home Improvement LLC is a family-owned roofing company in business for 5…”
Their site also states: states years in business.
Other roofers in Staten Island
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| B&B Roofing & Guttersroof replacement, courteous staff, gutter replacement5.0262 ratings0.4% one and two star(718) 981-7663 | 5.0 | 262 | 0.4%1 of 262 | (718) 981-7663 |
| CALCO ROOFING / SEAMLESS GUTTERSgutter cleaning, gutter replacement, downspout installation5.0228 ratings0.4% one and two star(917) 226-0113 | 5.0 | 228 | 0.4%1 of 228 | (917) 226-0113 |
| B&B Siding and Roofingroof replacement, gutters, professional crew4.8204 ratings3.9% one and two star(718) 663-4013 | 4.8 | 204 | 3.9%8 of 204 | (718) 663-4013 |
| Top Tier Roofing NYleak, communication, crew5.0131 ratings0.8% one and two star(347) 359-2457 | 5.0 | 131 | 0.8%1 of 131 | (347) 359-2457 |
| Global Roofing & Sidinganswering questions, gutter replacement, courteous staff4.9131 ratings2.3% one and two star(718) 715-5550 | 4.9 | 131 | 2.3%3 of 131 | (718) 715-5550 |
| Golden Key Construction Grouproof replacement, siding, work quality5.0118 ratings0% one and two star(929) 564-4310 | 5.0 | 118 | 0%0 of 118 | (929) 564-4310 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 178 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 177, of which 141 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.