B&B Siding and Roofing

All 8 of the one and two-star reviews we hold for B&B Siding and Roofing, most recent first.

• 1 out of 5Shawn Ga year ago

  Would definitely NOT RECOMMEND this company for multiple reasons. First is that a few years back we had done a house and was given a quote. Given all the positive reviews we decided to go against getting other quotes. Big mistake. First there was a delay because they didn’t get all of their equipment on site due to miscommunication amongst themselves. Secondly when they got their equipment on site, they realized they did not need it. That delayed the start of the job by a couple of days. When they finally started the work, they decided that we didn’t need the insulation and decided to take it away DESPITE that we paid for it. No disclosure about that. Only reason how we found out was because a family member that lived nearby saw the job and alerted us. They had to take down all of the siding already gone up to install the insulation. I decided to inspect the work randomly at night after the guys left and found on multiple occasions the siding nails were anchored into nothing. You could easily pull off the siding on certain parts. Had to show the lead person there each time. Note that I NEVER saw Kamil on site once. Not happy with the experience but wanted to give them a second chance. Big mistake again. Had them come out to price out a new roof. Gave me a quote but then tried to nickel and dime me for everything. Found out only after I got a second quote from a different roofer who gave me a better price with everything included. It was also the second roofer that saw the materials that Kamil’s team dropped off that said they were not using the right materials and if they installed the GAF shingles with roofing paper instead of the synthetic membrane required by GAF to get the 50 year warranty, the warranty was voided. This company also doesn’t have integrity. Because their name is so similar to another company, B&B Roofing and Contracting, often times potential customer would call this company by accident. But instead of saying that they’re calling the wrong plac

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Shawn, We take customer feedback seriously and always strive to deliver high-quality service with transparency. However, after reviewing our records, we have no record of a project under your name, and none of our team members recall any disputes related to materials or workmanship in recent memory. Your description does not align with our standard processes, and this job is not on anyone’s radar within our company. Additionally, we find it unusual that your review specifically mentions another company by its full name, which raises concerns about potential misrepresentation. If you genuinely had an experience with our company, we would love the opportunity to address your concerns. Please reach out to us directly at 718-757-2904 so we can look into this matter further. For those reading, we encourage all homeowners to verify the companies they work with and look at genuine customer experiences. Our long-standing reputation is built on honesty, quality, and customer satisfaction, and we stand by our work 100%."

• 2 out of 5Jackie Santilli2 years ago

  Had our roof, siding and windows done by B And B. We initially loved the job they did until our windows would not stay closed , siding trim was coming off of house and windows were still drafting in air. Contacted the office left voice mail no response. Contacted salesman that sold us the package and was told someone would come out to address. Never happened. Extremely disappointing experience Really awful customer service.

  Reply from the business

  Dear Diane and Jackie, Thank you for taking the time to provide your honest feedback - it is greatly appreciated. While we are disheartened to learn of the issues you experienced with your siding, windows, and trim work, your review gives us a valuable opportunity to identify areas for improvement within our processes. Please know that providing an exceptional customer experience is of the utmost importance to us. A meeting has been already booked to fix every little thing that was shown to us during our inspection. We are committed to making this right and restoring your confidence in our company. Your feedback helps strengthen us, and we are grateful for the chance to demonstrate our dedication to getting every job done right. Thank you again for your patience and for being a valued customer. Please let me know if you have any questions. I can be reached at laurie@bbsidingandroofing.com or 718-757-2904 Thank you Best regards, Laurie Griffin

• 1 out of 5S. G.2 years ago

  1st I'm required to call them the day of the app after 9 to see what time they will show up. So I need to take a day off. 2nd tech goes to the house . Never called but as per them, it's my fault because I didn't tell them to call me before they come 3rd I called for a roof repair and possible new window. Whoever they did speak to (not me the homeowner) told them to only look at the window so they didn't look at the roof. And they were nice enough tell me I wasn't charges ..yet

• 2 out of 5Barbara Romano2 years ago

  We called this company they sided the rear of our home. We requested them to return to do some additional work on the second level. Called twice was given the brush off. We thought they never responded because the job was not big enough. Will not use them again ever.

  Reply from the business

  Hi Barbara, we are very disappointed to hear of your experience. This does not come anywhere near our standards of service. Our records do show you called and spoke to our Answering Service on a Saturday and your call was then returned the following business day by our office representative to discuss your siding needs. We do apologize for any extended time it may have taken to provide you a quote however we emailed you your requested quote on 7/31/23. We have since tried calling you to further discuss this matter. Please call our office or email Laurie@bbsidingandroofing.com when you get the moment to discuss. Thank you.

• 2 out of 5Jonathan HoEdited 3 years ago

  A crack skyline needed to be replaced but no leak so I've consulted several roofers and Steve from B&B were pretty courteous and responsive at first. A simple fix of the skyline ended up to be a entire roof renovation which cost $11k including the balcony. The skyline was not finished the way it supposed to be and after complaints, it was done correctly. Then the ceiling leaks afterward, they came inspected couple time and said the vent pipe was missing a cap so I hired a contractor took care of it and it still leaks. So they came up with another excuse about the bathroom vent pipe was disconnected so the rain did not go to the drain instead to the attic and it was disconnected within the house which my house do not have attic access cause it's sealed off (which mean there was no attic). It was eventually fixed (hopefully), but left the ceiling with awful stains and every now and then when it rains, we have to keep our eyes on it cause it just look like it's gonna leak again. Now comes the balcony part, it never stop when it rains. Water dripping everywhere and they did tried to have it done the right way but I hated to say, it doesn't work and still leaks. With the aforementioned Steve, he only showed up once when we got the quote and promised to come in person for inspections but never to be seen again. I decided to write this review after 6 months of installation, the work was done last November of 2021. Not satisfied at all, good luck fellas!

  Reply from the business

  We’re sorry you did not have the experience you expected. We want to provide every one of our customers great service. We reviewed our notes and spoke with our crews. Our proven process calls for our in-home consultants to assess and document our customer’s needs and then turn the job over to our experienced project managers – who were on-site for this installation and who worked to discover and recommend solutions for any issues that came up outside of our areas of expertise. For example, the interior plumbing issue related to your roof drain. We like to follow up with you to see if there are any opportunities to better align the project outcome with your expectations, and encourage you to reach out if there is any further action required by B&B.

• 1 out of 5Salvatore Ferrigno6 years ago

  Unfortunately this is the second time that am using B&B , and it’s been a horrible experience. I was left in limbo 5 time after scheduling an appointment, no call back no nothing. It seems they are over booked and they subcontract their work, I won’t be using them again .

  Reply from the business

  Thank you for your input. As I apologized in person, again I would like to apologize for your inconvenience. We will certainly work on improving our communication process and create better personnel back up resource in case of employee call outs.

• 1 out of 5Thomas Altfather GoodEdited 7 years ago

  Last Summer B&B Siding replaced the windows in my house and then installed insulation and new siding. They did a good job so my issue (hence the single star) is not with B&B per se. The real issue is that they outsource the gutter work to a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We apologize for your inconvenience and frustration. Our companies mission is to be as responsive as possible. We have sent a technician to your house aprox 1.5 hours after you have called us that day and posted this negative review. Because our schedule and commitments to other clients are set well in advance we are not always able to show up within minutes to resolve an issue, but we always do. The issue will be taken care of and again I'm truly sorry for you frustration.

• 1 out of 5ed m8 years ago

  My house is 1 year and 4 1/2 months old. This company was contracted by 139 Alvin LLC to build 84 homes in this new community. A few months after we moved in we noticed the ceiling paint started to wrinkle. We …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I'm sorry that you had a bad experience with our company. Can you please let us know if there is anyway we can rectify the situation. Feel free to contact me at 718-757-2904 to elaborate on the situation as I'm not aware of it.

• roof replacement45
• gutters27
• professional crew17
• courteous staff17
• gutter installation14
• estimate11
• vinyl siding replacement6
• no pressure sales5
• fascia replacement3
• plywood replacement2

14 more of the 180 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Matt Chiminski5 days ago

  I had my roof and siding done by B&B in 2021 but these recent storms a pice of facial ripped away and some soffit damage occurred… I called B&B and they arranged a date for the repairs… Not realizing anything about a warranty they told me there would be no cabaret as I am still under warranty… Hector and his crew did a wonderful job …. Thanks B&B

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Matt, Thanks for sharing this! We’re glad you reached back out to B&B when the recent storms caused the damage. It’s great to hear we were able to get everything taken care of under your warranty and get your home back in shape. We’ll make sure Hector and the crew see your kind words. We really appreciate you trusting B&B Siding and Roofing again, even years after your original roof and siding project. Thanks again, Matt!

• 5 out of 5Edward Woodhousea week ago

  Was very happy with the results. Crew was professional and curious

  Reply from the business

  Hi Edward, Thank you for the kind words! We're so glad to hear that you were happy with the results. Our crew takes pride in being professional and courteous, so it's great to know that stood out during your project. We appreciate you choosing B&B Siding and Roofing and hope to work with you again in the future!

• 5 out of 5Mary Purdya month ago

  B&B Siding and Roofing was just wonderful! We had our roof replaced and it was done quickly and efficiently for a great price! They are so easy to work with and very professional. Shoutout to Ryan and Lori for making this happen so quickly and easily. No stress!

  Reply from the business

  Hi Mary, Thank you so much for the kind words! We're so happy to hear your new roof was completed quickly and that the whole process felt easy and stress-free. Ryan and Lori will love seeing your shoutout. They both work hard to make sure every project runs smoothly from start to finish, and we're glad they helped make your experience a positive one. Thanks again for trusting B&B Siding and Roofing with your home. We truly appreciate your support and hope you enjoy your new roof for many years to come!

• 5 out of 5Sabrina Stabilea month ago

  These guys are the best. They are fast and reliable. They had my gutters done and installed an attic fan in a matter of hours. I highly recommend. Would definitely use them again.

  Reply from the business

  Hi Sabrina, Really appreciate this, thank you. Glad we could get your gutters and attic fan taken care of quickly and make the whole process easy for you. It means a lot that you’d recommend us and trust us again for future work. That’s the kind of thing we never take for granted. Thanks again for choosing B&B Siding and Roofing!

• 5 out of 5Dolores Chasea month ago

  I really enjoyed working with this company. They are consummate professionals. They provided great information, kept me informed, were reasonably priced, and started and finished the job on time. I love my new windows!

  Reply from the business

  Dolores, thank you so much for your kind review! We're thrilled to hear that you enjoyed working with our team and that you love your new windows. Providing clear communication, helpful information, quality workmanship, and staying on schedule are all things we strive for on every project, so it's wonderful to know that your experience reflected those values. We truly appreciate your trust in B&B Siding & Roofing and your recognition of our team's efforts. Thank you again for choosing us. We hope you enjoy your beautiful new windows for many years to come!

• 5 out of 5ERJ Reviews2 months ago

  Working with Ryan was an absolute pleasure. He's not your typical salesperson no pressure tactics, just a thorough walkthrough of everything involved in the project. He brought multiple shingle samples, clearly explained the siding options …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi ERJ, Thank you so much for your thoughtful review! We're thrilled to hear that your experience with B&B Siding & Roofing exceeded expectations from start to finish. Ryan will be especially grateful for your kind words. We believe homeowners deserve clear information, honest guidance, and responsive communication—not pressure—and we're glad that came through during your project. It's also wonderful to hear that our roofing crew and Field Manager, Krisztian, delivered the same level of professionalism and attention to detail throughout the installation. We appreciate your patience with the unexpected dumpster issue, and we're happy our team was able to resolve it quickly without impacting your project timeline. Thank you again for your trust, recommendation, and recognition of our team’s efforts. We look forward to working with you again when you're ready for your siding project!

• 5 out of 5Stephen Makowski2 months ago

  I called B&B to provide a quote on roof replacement. Ryan came to do the inspection, and provide the quote. He was on time, professional, personable, and absolutely knew his stuff. He did a thorough inspection, explained everything in …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Stephen, thank you so much for taking the time to share your experience with B&B Siding & Roofing. We’re thrilled to hear Ryan provided such a professional, informative, and pressure-free experience during your roof inspection and estimate. Our goal is always to help homeowners feel confident and informed, and we’re glad the detailed explanations and visuals made the process clear and comfortable for you. While we understand your plans have changed for now, we truly appreciate your kind words and trust in our team. Should you ever need us in the future, we’d be honored to work with you. Thank you again for your recommendation and support!

• 5 out of 5Peter Otterbeck2 months ago

  They were excellent! Kind, courteous and very professional!

  Reply from the business

  Peter, thank you for the wonderful review! We're delighted to hear that you found our team kind, courteous, and professional. Providing a positive experience for our customers is always our goal, and your feedback means a lot to us. Thank you for choosing B&B Siding & Roofing—we truly appreciate your support!

• 5 out of 5B2 months ago

  Repaired my vinyl siding, did a great job would recommend to anyone

  Reply from the business

  Thank you for the 5-star review! We're glad we could help with your vinyl siding repair and that you were happy with the results. Our team takes pride in delivering quality workmanship and making sure every job is done right. We truly appreciate your recommendation and thank you for choosing B&B Siding & Roofing!

• 5 out of 5Vinny2 months ago

  From start to finish the company was very professional. Did a complete rip off with all new plywood in one day and cleaned up the property as if they were never there. Laurie really went above and beyond and made sure the project went smoothly and as quoted. Will recommend to anyone in need of a new roof.

  Reply from the business

  Vinny, thank you for taking the time to share your experience! We're so pleased to hear that you were happy with the professionalism of our team from start to finish. A complete roof replacement is a major project, and we're glad our crew was able to complete the work efficiently while leaving your property clean and well cared for. Laurie will especially appreciate your kind words. She is dedicated to making sure every project runs smoothly and that our customers feel informed and supported throughout the process. Thank you for your trust, your recommendation, and for choosing B&B Siding & Roofing. We truly appreciate your support!

• 5 out of 5Tom2 months ago

  I dealt with Ryan and he was very knowledgeable as well as thorough. He used cutting edge technology to assess might roof as well as his own visual expertise. He gave me honest feedback when it came to my situation. He gave an honest and fair assessment of my roof, recommending only work that was necessary. Overall I am very happy to say B and B is a top quality business that puts their customers at ease with genuine and honest assessments of the work that is needed to be done.

  Reply from the business

  Tom, thank you so much for taking the time to share your experience with B&B Siding & Roofing. We’re thrilled to hear Ryan provided the honest, thorough, and knowledgeable service we strive for on every project. Using the latest technology along with expert insight helps us give homeowners clear and accurate assessments, and we’re glad you felt informed and at ease throughout the process. Your kind words about our honesty and customer-first approach truly mean a lot to our team. Thank you again for your trust and support!

• 5 out of 5doubledee233 months ago

  I recently had work done by B&B Siding and Roofing, and I can honestly say the entire experience was outstanding from start to finish. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi doubledee23, This is an incredible review—thank you for taking the time to share your experience in such detail! We’re thrilled to hear that everything went smoothly from start to finish. Ken and Christian will really appreciate your kind words—keeping the process clear, straightforward, and on track is exactly what they aim to do. Hector and the crew take a lot of pride in their craftsmanship, so it’s great to know the transformation of your home made such an impact. And we couldn’t agree more about Kris—his attention to detail with the brickwork truly brings everything together. What stands out most to us is your recognition of the team’s communication and collaboration. When everything clicks behind the scenes, it creates the kind of experience you described—and that’s what we strive for every time. We truly appreciate your recommendation and your trust in B&B Siding and Roofing. Enjoy your beautifully transformed home, and we’re always here if you need anything in the future!

• 5 out of 5Ray Nisler3 months ago

  Excellent service from start to finish and great pricing. My roof Looks beautiful. I have already recommended them to someone and will continue to recommend them.

  Reply from the business

  Ray, thank you so much for your wonderful review! We’re thrilled to hear you were happy with both the service and pricing, and that you love how your new roof looks. Our team works hard to make every project smooth from start to finish, so your feedback means a lot to us. We truly appreciate your recommendations and your trust in B&B Siding & Roofing. Thank you again for choosing us!

• 5 out of 5Tri-State Truck & Trailer Repair Inc.3 months ago

  GREAT WORK FAST AND CLEAN AND GOOD PRICE THANK YOU GUYS AGIAN

  Reply from the business

  Hi guys, Really appreciate this—thank you! Glad we could get in, get it done right, and leave everything clean without slowing you down. Means a lot you took the time to share this. Anytime you need us, B&B Siding and Roofing has you covered!

• Warranty offered

  “…Options Learning Center Press Releases Warranty Our Services Doors Exterior Siding…”

• States years in business

  “…Experience: In Our Customers’ Words For over 30 years, we’ve built our reputation one happy…”

• Free estimates

  “…(732) 863-2340 CALL NY: (718) 550-6892 Free Estimate View Specials Siding Contractors in…”

• Financing available

  “…gorgeous new siding with customizable financing options, including zero-down and 12 months…”

• Mentions the BBB

  “…According to the Better Business Bureau, contractors receive an unusually…”