Redmond Roofing

All 3 of the one and two-star reviews we hold for Redmond Roofing, most recent first.

• 1 out of 5Scott5 years ago

  I've been putting off writing this review for a very long time but RR's refusal to remedy a situation they themselves caused has left our family in a terrible position and it isn't fair. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Francine Way5 years ago

  Avoid this roofing company at all costs. They make multiple mistakes, don't own up to it, and take zero accountability for their mistakes. You are better off with other roofing companies in the area. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Francine, Thank you for taking the time to provide us feedback. I’m glad you are happy with the work that was performed but no doubt, things can always go better. All we can do is our best, but sometimes our best isn’t perfect. One reason we provide contracts with line items with work to be completed is for you to review before signing. Flapper Vent: According to the original contract we believed the flapper vent issue was caused by disconnected ducting in the attic. Upon further investigation this was found to be incorrect. The flapper vent itself needed to be replaced. We did, as you noted eat this cost to your benefit as we didn’t need to do any in attic ducking work. Downspouts: According to the original contract we identified 2 small areas in which a downspout extension would help protect your roof from concentrated water spill off and quoted as such. While on your roof for an extended period of time (installing roofing material, ridge cap and evaluating every screw holding your gutters) we found another. This was additional material and work that was not reflected in the original contract. We did come back and install this additional downspout at cost. Roofing by nature has unexpected costs that pop up simply because we can only see the top layer of the roofing system. When we tear off roofing and find rotting plywood the unexpected cost flows to our customers and we don’t consider this a “mistake”. All we can do is be honest and as transparent as possible. I’m sorry your experience with us left a sour taste in your mouth but I’m happy the work done on your house was to your satisfaction. After all, Our Quality is on the House. -Becky

• 1 out of 5b b6 years ago

  Bob Hernacki's Redmond Roofing is the worst. Poor skills & incompetence caused our new roof to leak in two places. Avoid Redmond Roofing

  Reply from the business

  Redmond Roofing has received no reports recently from verified customers regarding leaks after a new roof was installed. If you are having any issues with your roof please call 425-836-0123 and we can help. Otherwise, from the anonymous nature of this post, we can only assume this review is not legitimate.

• competitive pricing4
• thorough crew3
• owner3
• job3
• straightforward estimate2
• professional team2
• quote2
• customer experience2
• area2
• rainy season2

14 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Megan LaFever8 months ago

  Cannot recommend them enough! Bought our house in the summer and knew if needed some work, but when rainy season came around and it started leaking into the attic, we needed to get roofers quick. After several inspections, some that never actually got quotes back to us after inspecting the roof, Redmond Roofing was highly competitive and answered all our questions. From our research, the Malarkey shingles they use are the best kind of shingle around. Don't let other companies try to tell you Owen shingles are good, they are incentived to sell that shingle. Redmond Roofing gave us quality in a fantastic price and didn't try to sway us into a bad deal like other companies.

• 5 out of 5john godfreya year ago

  I don’t leave many reviews, but I need to leave one for Redmond Roofing. Their support as we looked at different options was wonderful - they were very knowledgeable about the pros and cons of the companies and materials we were looking at …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Bill Bull2 years ago

  I recently had a complete reroof done by Redmond Roofing. They were recommended by a friend. They did an excellent job in a timely fashion. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jordan S2 years ago

  Very happy with Redmond Roofing! They had installed our roof for a previous owner, have always been very responsive and we sprung a small leak during the freeze recently. Bob had me send a quick email to confirm our address and we had a roof tech out the very next day, showed us pictures and took care of things very quickly! Super appreciative of them getting out to our home so quickly during the rainy season.

• 5 out of 5James N3 years ago

  First as I solicited repair estimates, many roofing companies declined, new roof installations only; which seems short sighted to me. One company that seemed professional never submitted an estimate after a site visit. The main reason I chose Redmond Roofing was the repair technician, Ricardo. First, he performed the estimate site visit; he seemed diligent, personable & knowledgeable during estimate visit. Later when I was discussing the estimate with Redmond Roofing & I asked if Ricardo would be present during the repairs. Yes, he would be doing the repairs. I liked the continuity. The repair work was scheduled for 2 weeks later. Arrived on time, worked non-stop, cleaned up and shared photos. Another detail I appreciated: some roof plywood had to be replaced. Ricardo showed me removed painted plywood & what it would like if not painted. My wife & I hustled down to a paint store & purchased some can spray paint. Those repairs blend in thanks to his shared tip. No deposit or pre-payment required, signed an agreement & the invoice was emailed to me. If I have future roofing problems this is the company would contact.

• 5 out of 5Erika Menninger4 years ago

  Wow! I am absolutely blown away by this company. Redmond Roofing went out of their way to give our family a first class experience. As a first time home buyer, we are new to home projects. We recently bought a fixer-upper home with the …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Chen Rui4 years ago

  My family requested cost estimation for re-roofing from several companies. Christ and Redmond Roofing have provided us with excellent customer service and good cost estimation. Will recommend to others to reach out to Redmond Roofing if anyone needs roofing service.

• 5 out of 5Josh Decker4 years ago

  My family recently purchased an older home and ended up having some roof leaks during the winter. Come to find out that the roof was installed by Redmond Roofing and was at or near the end of the warranty period. We were really scared of potential costs and reached out to them for help. And let me tell you… they went ABOVE AND BEYOND and completely repaired the roof covering all expenses!!! Wow! Their team was courteous, professional, and left no mess. We also had them add in some additional roof venting and their pricing on that came in much lower than expected. I will never use a different roofing company. Customer for life! Thank you Redmond Roofing! If you need the best roofing company in town, look no further.

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Andy Ritenour4 years ago

  I called to ask for a quote on a new roof. Over the phone, they asked me some questions about the roof and house and offered some advise that should put off the need to replace for several years. The time they took to question and explain everything over the phone is very appreciated. I will be back when it's time for a new roof.

• 5 out of 5David Semach5 years ago

  I heard about Redmond Roofing via my long time contractor after I thought I had locked in on another roofing company but gave RR a shot at my business. I'm very glad I did, I found them to be very straight forward with their estimate and supporting documents to help you make an informed decision. Also, when work began the rains crept in and team left for the day and later that night around one of my many skylights we had a very slow leak which was near my TV & entertainment center- I notified Bob the owner via text and he has his crew there to fully tarp the skylights within the hour if not sooner. This was our only small issue otherwise all went as planned, team did a complete cleanup of my house and surrounding area and are very professional. Lastly Redmond Roofing has the best pricing utilizing top materials from local companies. We are very happy with the end results and hope this will be our first and last major roofing project :-)

• 5 out of 5Pamela Hancock5 years ago

  They did a fantastic job.

• 5 out of 5Kim Klingenberg6 years ago

  This review is long over-due! If you're in need of a new roof, Redmond Roofing is the one to call! We replaced our roof last summer and after getting 4-5 bids, we found Redmond Roofing to be straight forward with their estimate and with …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Douglas Free6 years ago

  Companies often tout their ability to “exceed customer expectations”, but rarely do. I found a true gem when I found Bob and his company Redmond Roofing. From start to finish he and his team did a truly outstanding job and really did exceed my expectations. His crew was thorough and detailed in their work, friendly to my family and pets, and – this may seem a little silly – did an amazing clean job cleaning up (my yard and patio were even cleaner than before!). I simply cannot say enough nice things about the work Redmond Roofing performed. I highly recommend them.

• 5 out of 5dave friendlytechguy11 years ago

  Bob has provided excellent service and help to my friends. If I need a Roofer, I trust his team to fix and replace your roof.

Their site also states: states a founding year, free estimates.