Mass & Mass Roofing and Repairs

The only one or two-star review we hold for Mass & Mass Roofing and Repairs.

• 1 out of 5İsmail Ali Gençaya year ago

  I hired Wilson for three tasks: gutter leak repair, exterior paint cleaning, and minor roof moss treatment. None were done properly, and their work left me with new issues I now need to fix myself. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely apologize for the subpar experience you had with our services. Your feedback is invaluable, and it’s clear we fell short of meeting your expectations on multiple fronts. We take issues like these seriously and are reviewing your concerns regarding the quality of our work and communication. Please know that we are committed to improving our processes to prevent this from happening in the future. Thank you for bringing this to our attention.

• reasonable pricing9
• cost7
• leak6
• paint work4
• diligent crew3
• shingle replacement2
• pressure wash2
• skylight repair2
• exterior painting2
• budget2

14 more of the 27 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Sreedhar Gogini3 days ago

  Wilson is my go-to guy for roof cleaning, roof repairs and he has done repeated work on several of my properties with fantastic results. Since 2019, we have been getting help from Wilson to repair/ clean all our properties. He is highly professional, completely trustworthy, and always shows up right on time. Even when I am not on site, he sends a clear, honest quote and handles the entire job flawlessly. He shares before and after pictures. His pricing is very fair When the work is done, he leaves the entire property clean, with everything in its exact place. I highly recommend him to everyone!

• 5 out of 5Su Cook2 weeks ago

  It is so refreshing to deal with somebody who's professional, efficient and reasonable! Wilson came out and gave me an estimate and the next morning my skylight was installed. I couldn't be more relieved and happy. Highly recommend

  Reply from the business

  Thank you, Su — glad we could get it handled fast. Skylight leaks don't wait, so we don't either: estimate one day, new skylight installed the next morning. Fast, straightforward skylight replacement and repair is what Mass & Mass Roofing and Repairs does across King County, from Redmond and Kirkland down to the south end. Appreciate you taking the time to write this up. — Wilson, Owner

• 5 out of 5Marius Marcu3 months ago

  I had an old shingle roof on my Redmond home that was close to 50 years old, and of course, it started leaking right as Seattle’s rainy season was about to begin. Perfect timing, right? Wilson from Mass & Mass came out to inspect it, gave me a competitive estimate, and had the roof replacement scheduled just a few days later. Then his crew showed up — and honestly, it felt like a SWAT team had descended on my house in the best possible way. Clean, organized, focused, and crazy fast. It was almost like watching a movie. Within three days, I had a brand-new roof with a 20-year warranty. Apparently, I wasn’t the only one impressed. A few neighbors texted me asking, “Who are these guys?” One of them even hired Mass & Mass to do his roof too — probably because of the movie-like SWAT-team impression, but definitely because of the price, speed, and quality of the work. Then Wilson and his team saved me a second time. When I decided to sell my home, I suddenly had a long pre-listing punch list from my real estate agent and only a short window to get everything done. Wilson’s team jumped in again. Cen and his brother Aidan handled the outside perimeter — walls, deck, yard, locks, and more — while Mario and his crew took care of the interior work, including doors, painting, electrical, appliances, and all the little details that matter when getting a home ready to list. From the moment I decided to sell, we were able to plan, source materials, schedule crews, and complete the work in about three weeks. The team stayed on schedule, stayed very close to the original budget, and delivered when it truly mattered. It all paid off. My home sold within 10 days in a tough 2026 market where even great, well-located, well-priced homes can sit for weeks or months. I genuinely hope others get the chance to work with Wilson and his crew. They are fast, reliable, organized, and they take pride in the work. Thank you, Wilson and team — to me, you were even better than the SWAT team I

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Marius, thank you — this means a lot. We're proud Mass & Mass Roofing and Repairs could replace your nearly 50-year-old shingle roof in Redmond before Seattle's rainy season started, and get you a clean, code-compliant install with a 20-year warranty in just three days. As a CertainTeed ShingleMaster and EPA Lead-Safe certified roofing contractor serving Redmond and the greater Eastside, fast, high-quality work is what we aim for on every roof. Coming back to help get the home list-ready on a short timeline — and watching it sell in 10 days in a tough 2026 market — meant just as much. Thank you for trusting our team twice. If you or anyone reading needs a roof inspection, repair, or full replacement in Redmond or across the Seattle Eastside, we offer free estimates. Call (425) 435-5800. Thanks again, Marius!

• 5 out of 5Ardelle Dennis3 months ago

  Wilson of Mass & Mass was very prompt in looking at the roof vent project and providing us with a bid. We did select Mass & Mass to do the work. We were very happy with the speed the work was completed. There was excellent communication from start to finish of the project. We highly recommend Mass & Mass.

  Reply from the business

  Thank you, Ardelle, for your outstanding 5-star review of Mass & Mass Roofing and Repairs. We truly appreciate the opportunity to help with your attic venting repairs and roof ventilation project. Providing prompt estimates, clear communication, quality workmanship, and fast project completion is always our priority. We’re glad you were happy with the results from start to finish. Your recommendation helps homeowners searching for trusted roofing contractors, attic ventilation repairs, roof vent replacement, and reliable roof repair services. Mass & Mass Roofing and Repairs is proud to serve homeowners with dependable roofing, gutters, siding, and exterior improvement solutions.

• 5 out of 5AngaLee Alexander4 months ago

  Collaborating with Wilson was a delightful experience throughout the entire process. He was extremely responsive and addressed several concerns I had. I am very pleased with my new roof, gutters, and chimney. The quality of the work was well worth every reasonable cent. I wholeheartedly recommend his services and plan on hiring him again in the near future.

  Reply from the business

  Thank you, AngaLee, for your amazing 5-star review of Mass & Mass Roofing and Repairs. We truly appreciate the opportunity to complete your new roof, gutters, and chimney work. Providing responsive communication, quality craftsmanship, fair pricing, and dependable roofing services is always our top priority. We’re glad you were pleased with the entire process and final results. Your recommendation helps other homeowners searching for trusted roofing contractors, roof installation, gutter installation, and chimney repair services. We sincerely appreciate your support and look forward to helping you again with any future roofing or exterior home improvement needs.

• 5 out of 5Rob Jenison6 months ago

  I hired Mass&Mass to do some minor repairs on my roof. They had the lowest bid, but also the most accurate as to the service needed; no upselling like most of their competitors. And in follow up, we agreed an additional part was required and they on charged cost to add it. They showed up promptly and efficiently got the work done with pictures to document the work. I highly recommend Wilson and his team.

  Reply from the business

  Thank you for taking the time to share your experience, Rob. We’re glad Wilson and his team provided an accurate estimate, transparent pricing, and prompt, well-documented repairs. We appreciate your recommendation and will pass your kind words along to the crew. Please contact us anytime for future roofing needs.

• 5 out of 5MD ZIAROUL COMPUTER MIA9 months ago

  Their team arrived on time, identified and fixed a tricky roof leak fast, and left the entire yard cleaner than when they arrived-top-notch workmanship and service.

  Reply from the business

  Thank you for your fantastic review! We’re thrilled to hear that our team was able to address your roof leak promptly and leave your yard cleaner. Your satisfaction is our top priority, and we appreciate your recognition of our workmanship and service. If you need assistance in the future, we’re here to help!

• 5 out of 5Wong Jennifera year ago

  I was extremely satisfied with Mass & Mass! they were professional, punctual, and clearly explained every step of the roofing process. The crew worked diligently and efficiently, leaving my roof looking fantastic with a meticulous clean-up …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much!!

• 5 out of 5Eric Sandberga year ago

  I’ve worked with Mass & Mass twice now for roof and siding repairs from storm damage. They are fast, do a great job, and are reasonably priced. Great to work with!

  Reply from the business

  Thank you for your kind words, Eric! We're thrilled to hear that you had such a positive experience with our roof and siding repairs. Our team is dedicated to providing fast, quality service at reasonable prices, and it's great to know we met your expectations. We appreciate your trust in us and look forward to working with you again in the future!

• 5 out of 5Jacob Hammondsa year ago

  The crew was great. They were efficient, personable and cleaned up after they were done! Highly recommend!!

  Reply from the business

  Thank you so much for the amazing review! We’re thrilled to hear our crew was efficient, friendly, and left your property clean and tidy—just the way it should be. At Mass & Mass Roofing & Repairs, we always aim to provide top-quality service, professional workmanship, and a smooth customer experience from start to finish. Your recommendation means everything to us! If you ever need roof replacement, gutter installation, siding repair, or any general contracting services in the Seattle or Eastside area, we’ve got you covered. Thanks again for choosing us!

• 5 out of 5Jonathan Thomsa year ago

  They replaced a beam for me last year that was rotting. Less than half the price of competition. Great job also! I’d recommend these guys 100% to anybody in a heartbeat.

  Reply from the business

  Thank you so much, Jonathan! We truly appreciate your kind words and your trust in Mass & Mass Roofing & Repairs. It was a pleasure replacing the rotted beam for you—and we’re glad to hear you noticed the value in our fair pricing and high-quality craftsmanship. At Mass & Mass, we pride ourselves on delivering expert structural repairs, affordable home improvement solutions, and outstanding customer service throughout the Greater Seattle and Eastside areas. Your recommendation means the world to us. If you ever need roofing, siding, deck repairs, or any other contracting services, we’re here for you!

• 5 out of 5Sepid Pooy2 years ago

  Hired Wilson to replace my roof and add a few skylights. He was super easy to communicate with and his crew did a great job in my house. They also did the drywall and paint work of the skylights inside the house and installed new ceiling …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your detailed and thoughtful review! We are thrilled to hear about your positive experience with Wilson and our team. Communication is key to any successful roofing project, and we’re glad that Wilson’s approach resonated with you. It’s fantastic to hear that the roof replacement, skylight installation, drywall, painting, and electrical work met your expectations and were completed efficiently. Our crews strive to work diligently and maintain cleanliness, so your acknowledgment means a lot to us. We also appreciate your comments about the competitive quote and overall project management. Wilson's commitment to overseeing the project personally and ensuring quality and timely delivery is something we pride ourselves on. It’s great to hear that you valued having a single point of contact for multiple aspects of the job, which can certainly simplify things for our clients. Your mention of the minor variation with the plywood and Wilson’s handling of it highlights the flexibility and transparency we aim to provide. Adjustments can be a part of construction projects, and we’re glad Wilson could offer a satisfactory solution. Thank you again for your kind words and for choosing us for your roofing and interior work. If you have any future roofing projects, skylight installations, or interior renovations, please don’t hesitate to reach out. Best regards, Mass & Mass LLC

• 5 out of 5Sendhil Chokkalingam2 years ago

  Hiring good professional for home maintenance is hard as some offer cheap price, some offer higher price for the same job with less or higher quality. It’s very difficult to do when you juggle family work. Wilson is the guy you want to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your glowing review and for entrusting Mass & Mass LLC with your home maintenance projects, Sendhil! We understand how challenging it can be to find a reliable professional, especially when balancing family and work responsibilities. At Mass & Mass LLC, we strive to provide top-notch service at reasonable prices, ensuring that our customers receive the best value for their investment. Communication is key to us, and we're thrilled to hear that you appreciated our regular updates and visits to the job site. We're delighted that you were satisfied with both the roof installation and exterior painting projects. Delivering high-quality workmanship and exceeding our customers' expectations are always our top priorities. Your feedback is incredibly valuable to us, and we're grateful for the opportunity to serve you. If you ever need assistance with any future home maintenance needs, please don't hesitate to reach out. Thank you again for choosing Mass & Mass LLC and for allowing us to be a part of your home improvement journey!

• 5 out of 5Marcio Junior USA2 years ago

  Mass & Mass. and his team are so easy to work with. We needed a patch job and he gave us a fair estimate not the cheapest(ends up being cheaper because of quality work), but they did the best job. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you! Roof Replacement is what we love to do!

• Licensed

  “…Licensed, bonded, insured — and backed by a…”

• Warranty offered

  “…installers and enhanced warranty coverage that typical contractors…”

• Free estimates

  “…Reviews Guarantee FAQ (425) 435-5800 Free Estimate → 🏆 CertainTeed ShingleMaster™…”

• Financing available

  “…Financing Available Flexible payment options. Protect…”

Their site also states: insured, bonded, states a founding year.