Roofing contractor
Rapid Roofers
2858 Memorial Dr SE, Atlanta, GA 30317
Listed under Decatur, GA
- Google average
- 4.6
- Ratings counted
- 21
- One and two star
- 2 of 21(9.5%)
- Georgia median
- 1.4%
The first three are Google’s own figures for Rapid Roofers, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 18 | 86% | |
|---|---|---|---|
| 4 | 1 | 5% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 10% |
Higher than most — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Rapid Roofers, most recent first.
- 1 out of 5John Holden5 years ago
They never return my calls. They never ever gave me a quote. This seems to be a common practice among roofing companies.
Reply from the business
Dear Reginald, Thank you for sharing your feedback. Unfortunately due to the global pandemic of COVID-19 our response times have been delayed, in the new protocols implementing safety for both employees and clients. We are sorry your experience didn’t match your expectations. We do not show record of your call. Please feel free to call 770)786-2056 ext. 2 for immediate attention, with any further comments, concerns, or suggestions. We would love the opportunity to earn your business and make things right if given the chance. God Bless, Troy Rapid roofers llc. Owner
- 1 out of 5Reginald H6 years ago
Never received a return call, poor customer service
Reply from the business
Dear Reginald, Thank you for sharing your feedback. Unfortunately due to the global pandemic of COVID-19 our response times have been delayed, in the new protocols implementing safety for both employees and clients. We are sorry your experience didn’t match your expectations. We do not show record of your call. Please feel free to call 770)786-2056 ext. 2 for immediate attention, with any further comments, concerns, or suggestions. We would love the opportunity to earn your business and make things right if given the chance. God Bless, Troy Rapid roofers llc. Owner
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- value6
- responsiveness4
- rapid response3
- insurance handling3
- fair pricing3
- communication3
- work quality2
- repairs2
- roofing company2
- honesty2
Other reviews we hold
14 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Liz Alexander2 years ago
We've been using Troy and his company to for repairs intermittently over the past ten years, and finally decided to go ahead and get a whole new roof. We couldn't be more pleased with the quality of work and care for our property. We highly recommend!
Reply from the business
It’s been a pleasure serving your roof maintenance needs over the years and now that we installed the new Lifetime Atlas Pristine guaranteed not to stain your roof will look new for years to come. We look forward to serving you and your family, remember that we reward referrals with $100 Warm regards Rapid Roofers LLC
- 5 out of 5Brandon White3 years ago
They were very responsive, professional, fast and did a great job on my roof repairs.
Reply from the business
Thank you for taking the time to review the roofing services we provide. Feel free to call 770,786,2056 27/7 for any further issue you may have. Best regards Rapid Roofers LLC
- 4 out of 5jules s3 years ago
While preparing my property for sale, Troy was very helpful locating my transferable warranty from my new roof install.
Reply from the business
It’s our pleasure helping you with your transferable 15 year labor and materials system warranty. It’s nice to know that that the transferable warranty was helpful in the sale of your house, we look forward to helping with your next property as well. Warm regards Troy Dailey
- 5 out of 5JD Lehnert3 years ago
When we had an urgent need for roof repairs, Rapid roofers were able to provide same day service at a competitive price. The job was done before some other companies we called could even get out here to give us a quote! Troy and his team are knowledgeable, organized, and efficient.
Reply from the business
It’s a pleasure to help with your roof repair before the rain could damage your beautiful home. I am glad Rapid Roofers fast response beat the competition. Thank you for taking the time out of your busy schedule to review the services we provided. Warm regards
- 5 out of 5Wade Sorrells4 years ago
Troy was very professional. prompt, and diligently let me know everything that was going on for my repairs with descriptions and prices. I would recommend Rapid Roffers to all.
Reply from the business
Thank you for choosing Rapid Roofers and for taking the time to review the services we provided. It was a pleasure serving you, we are here for you anytime you may need a roof repair or replacement. Please remember to call us if you think you may have had storm damage before calling your insurance company. If you have any damage we will help you with the claim and make all repairs needed from A-Z We look forward to serving you for years to come. Warm regards Troy
- 5 out of 5Iiyoko Togayowa4 years ago
Great service! Very professional and organized. Did more than needed to. The detailed images of inspection and work done was very helpful. Did not expect the work to be done the day following the initial inquiry so we are very pleasantly surprised. Certainly found a goto roofer for any future work.
Reply from the business
As we strive to go above and beyond for our customers. I am very glad to hear we have met all of your expectations. We are always available to serve you as well as family and your friends needs. Thank you for choosing Rapid Roofers
- 5 out of 5Juan Danzilo4 years ago
Not only do I review them here but I’ve recommended them to friends and family. Rapid roofers is responsive, competitively priced, and detail oriented. They did a great job at my house with roof and gutters as well as my sisters house. Thanks Troy and team!
Reply from the business
Thank you for taking the time to review the services Rapid Roofers provided. It’s our pleasure to take care of you and your family for years to come. I have sent you a $100.00 for your latest referral as a way of saying thank you. Warm regards Troy
- 5 out of 5Jeffrey Hazlitt4 years ago
They got me a new roof that insurance covered 100% - so I'd give 6 stars if I could!
Reply from the business
It’s our goal to exceed 5 star service and I am glad to hear that we achieve this. Thank you for trusting us to process your insurance claim and make you whole after the storm. Please remind your friends and family to call us before the insurance company and allow us to advocate on their behalf. Thank you for choosing Rapid Roofers
- 5 out of 5jay thornton5 years ago
The most professional, fair priced, thorough company i have ever used. Showed me pictures of all my damages and after pictures of all my repairs. I was informed through the whole entire project from start to finish and updated consistently. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We thank you for taking time to review the services you received, We look forward to serving your friends and family for years to come. We appreciate you and each of your friends and family that choose Rapid Roofers for their roof we will send you a $100.00 check as a way of saying thank you
- 5 out of 5Joey Goodall5 years ago
Troy and his team promptly inspected and performed a roof leak repair and vent installation for us. They shared photos of their work and communicated clearly what services they would perform and stuck to their quote. We will definitely keep their team in mind for future roof work.
Reply from the business
Thank you for trusting Rapid Roofers to make repairs to your new home. We will be here when you get ready to replace the roof in a few years. Thank you for taking the time to review your services it’s greatly appreciated. RR
- 5 out of 5nunya binih5 years ago
Really professional company, excellent work and time management. Responsive and great customer service
Reply from the business
We thank you for taking time to review the services you received, We look forward to serving your friends and family for years to come. We appreciate you and each of your friends and family that choose Rapid Roofers for their roof we will send you a $100.00 check as a way of saying thank you
- 5 out of 5Leonard Bell5 years ago
I called Rapid Roofers to inspect my roof,they came out the same day, found the issue and repaired it! They really live up to their name by responding rapidly!
Reply from the business
We thank you for taking time to review the services you received, We look forward to serving your friends and family for years to come. We appreciate you and each of your friends and family that choose Rapid Roofers for their roof we will send you a $100.00 check as a way of saying thank you
- 5 out of 5Alan Evans6 years ago
Extremely honest, friendly, and professional roofing company!
Reply from the business
Dear Alan, The team here at Rapid Roofers is thrilled to hear such great feedback! Thank you for taking the time to share your experience. We appreciate you and your business, and look forward to continue serving you. God bless, Troy Rapid Roofers llc.
- 5 out of 5Peter Edwards6 years ago
I've survived about 45 or more years of roofing problems, but these guys are the best I have ever had. Price great, value, professionalism are important, but they showed the basic honesty of doing good work, finding things I had missed, and taking care of them, and at no additional charge. I am very impressed.
Reply from the business
It was a pleasure serving you, we try to keep our prices competitive but our customer serving at the highest level. I am pleased that you value both. We look forward to serving you, your family, and friends for life. Please remember that we give $100 for every new roof because of your referrals, we greatly appreciate your business, and thank you for your time sharing your experience with us at Rapid Roofers! Warm regards Troy Dailey
What Rapid Roofers says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We are fully licensed and insured. 100% customer…”
Warranty offered
“…Hail Damage Get a Quote Build Your Roof Warranty Roofing FAQ’s Blog ASK ABOUT…”
States years in business
“…We are locally owned and operated. Over 30 years of experience in roofing. We are…”
States a founding year
“…Since 1986, we have been serving the Conyers and…”
Financing available
“…Roofing FAQ’s Blog ASK ABOUT OUR FINANCING OPTIONS Click for Estimate Best Residential…”
Their site also states: insured, mentions the bbb.
Other roofers in Decatur
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Atlanta Expert Roofing Solutionsinspections, hail damage repair, roof quality5.0128 ratings0% one and two star(404) 382-7707 | 5.0 | 128 | 0%0 of 128 | (404) 382-7707 |
| Vargas & Sons Roof Repaircrew, skilled, weather4.8108 ratings1.9% one and two star(470) 837-7700 | 4.8 | 108 | 1.9%2 of 108 | (470) 837-7700 |
| Rivera Brothers Roofing & Constructionroof installation, insurance, quotes4.8104 ratings1.9% one and two star(470) 400-0049 | 4.8 | 104 | 1.9%2 of 104 | (470) 400-0049 |
| RST Roofing and Renovations, LLCgutter replacement, estimate, storm damage repair4.9100 ratings3.0% one and two star(404) 548-8901 | 4.9 | 100 | 3.0%3 of 100 | (404) 548-8901 |
| The New Roofnew roof installation, skilled team, timeliness5.075 ratings0% one and two star(470) 444-1018 | 5.0 | 75 | 0%0 of 75 | (470) 444-1018 |
| Roofit Restorationknowledgeable staff, roof replacement, courteous staff5.058 ratings0% one and two star(678) 770-8171 | 5.0 | 58 | 0%0 of 58 | (678) 770-8171 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 21 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 21, of which 20 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.