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Roof Warden

Roofing contractor

Quality Works Roofing LLC

Listed under Douglasville, GA

Google average
4.8
Ratings counted
46
One and two star
2 of 46(4.3%)
Georgia median
1.4%

The first three are Google’s own figures for Quality Works Roofing LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.

Rating breakdown

4.8
46 ratings
How the 46 ratings break down, from five stars to one
5
4496%
4
00%
3
00%
2
00%
1
24%
4.3%of these 46 ratings are one or two stars (2)

About typical — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 2 of the one and two-star reviews we hold for Quality Works Roofing LLC, most recent first.

  • 1 out of 5Randi Brown2 years ago

    Horrible experience! I am just traumatized how this business has wonderful reviews for me to book and the man was very disrespectful, had no manners and quite frankly was very unprofessional!

    Reply from the business

    You have never done business with Quality works, nor tried, our attorneys will be contacting you soon for deformation of character

  • 1 out of 5Asmr Caz2 years ago

    Horrible work from a horrible person! Please take your business elsewhere!

    Reply from the business

    You have never done any business with Quality works Llc. Our attorneys will be contacting you soon for deformation of character

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement16
  • insurance claim assistance7
  • new roof4
  • quick completion3
  • shingle matching2
  • storm repair2
  • up front and honest2
  • painting job2
  • problem resolution2
  • home upgrade2

Other reviews we hold

14 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Sandy Bowie7 months ago

    Contacted Ken about a new roof and he was so easy to work with! His quote for a roof was fantastic compared to other companies around in the area. His team was fast and very thorough and completed my roof in one day! I definitely recommend this company. I will use them for other projects as well!!

    Reply from the business

    Thank you so so much Sandie! It was such a pleasure doing business with you. Very smooth process with homeowners that are serous and know what they want! Absolutely fabulous hospitality and the dog was just as great with people. Great environment and beautiful home! Thank you so much once again for the opportunity!

  • 5 out of 5Kathy Carriona year ago

    Quality Works Roofing was a pleasure to deal with. They worked with me as far as the new roof timing. He was always available to answer my calls and texts.I must say my husband and I were set on the charcoal color, Ken offered his expert …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Kathy, Thank you so much for your wonderful review! We're thrilled to hear that you and your husband had such a positive experience with Quality Works Roofing. We really, really appreciate you and your husband allowing us to help out with this important investment which is your home. It's great to know that the recommendation for the Pewter color worked out so well and that you're happy with how fresh and bright your house looks now. We pride ourselves on being responsive and professional, so it's fantastic to hear that our team met your expectations. Addressing your concern promptly is just part of our commitment to ensuring our customers are completely satisfied. Thank you again for choosing us and for your kind words. If you ever need anything in the future, don't hesitate to reach out! Best regards, The Quality Works Roofing Team

  • 5 out of 5Gary Adamsa year ago

    Ken does good work and even sent a crew to check on my roof out of the warranty period at no charge. It turned out not to be a roofing issue, but it was helpful in narrowing in on the real issue.

    Reply from the business

    Hi Gary, Thank you so much for your kind words and the 5-star rating! We're glad to hear that Ken and the crew were able to assist you, even beyond the warranty period. It's great to know that our team's efforts helped you identify the real issue. If you ever need anything else, don't hesitate to reach out. Best regards, The Quality Works Roofing LLC Team

  • 5 out of 5ROBERT BROWNa year ago

    I just want to say that my experience with Ken Sullivan and Qualityworks LLC has been excellent. He replaced my roof that suffered damn during the most recent hurricane and my Insurance company paid for it. Having done such a great job with …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Joshua Murphy2 years ago

    Ken and his crew did an amazing job with my Insurance claim roof replacement. He was very thorough and stayed in communication with me the entire time to make sure everything was completed on time and to my satisfaction. After Ken finish my roof replacement, I almost didn’t recognize my own house. I almost drove right by it because he did such a great job! Thank you for being honest and upfront about everything! Highly recommend Ken!!

  • 5 out of 5Kevin Brown2 years ago

    Ken and his team at quality works put a new roof on my house a few years ago. They did an amazing job. Just recently it sustained some damage due to extremely high winds moving a satellite dish. Ken and his team had the damage repaired …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Gary Price2 years ago

    Ken’s persistent refusal to not to give up paid off. If you are looking for a true professional person to work with call Quality Work and ask for Ken!

  • 5 out of 5Tammy HurtEdited 3 years ago

    I have been very pleased with Ken and his crew! Painting job was spectacular and they paid attention to every detail! Next up the roof. *The roof has been completed now and as expected they did a phenomenal job. The crew was courteous and did a great job on cleanup too. The roof looks AWESOME!! I can’t thank Ken and his crew enough for the outstanding job that they did.

    Reply from the business

    Thank you so so much Tammy. It was such a pleasure working together roofing, painting and guttering. What a great experience and thank you for being such an understanding person. We are so grateful for all the work and the way we’ve been treated through this process. Once again thank you so much!

  • 5 out of 5aj smith (aj)3 years ago

    Great service!

    Reply from the business

    We’re sorry we don’t want to buy anything sir, we will be sure to contact attorneys about your review. We haven’t done any business with you .

  • 5 out of 5Lab Fuller3 years ago

    Quality Works, LLC was contracted to replace my roof due to hail damage. First encounter with Ken (owner of Quality Works), I was a bit skeptical and impressive based on his affirmation that he could do the best job in replacing a roof. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Wow thank you so much Mrs. Fuller, it was a pleasure working with you. We started off a little rocky and ended up finishing pretty strong. It was such a pleasure and we’re grateful for the opportunity. It feels so good to see all of our customers so happy. That’s what we are working towards. We want to update the homes and make our customers super happy while giving all top quality product that no other competitors have to offer with a 10 year labor and 50 year material warranty.

  • 5 out of 5Marie Donnelly3 years ago

    The owner, Ken Sullivan, is nothing short of phenomenal! The professionalism, customer service, efficiency (completed beautiful roof in one day), great crew, choice of materials and colors, advice received and extra services, upgrades and …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Wow Thank you so much Mrs Donnelly, the way you guys treat people is also unheard of. You’re the nicest most kind women that anyone could every meet. We are so happy that we could help you and your neighbors with all your storm claims. You guys are so understanding and patient. Even the crew was tipped and fed at the end of the day. It was surely a pleasure working with you guys. If we could work with you guys over and over and over we most definitely would. Once again thank you so much for everything.

  • 5 out of 5Jeff Janas3 years ago

    We love our new roof and it looks fantastic! Ken does a great job explaining the project through completion, and his crew does great quality work. We were also happy with the clean up.

    Reply from the business

    Thank you so much Jeff, for the second home we were treated great and you guys are so easy to work with. It was a great experience both jobs. We appreciate the opportunity so much. You are such a loyal and genuine guy. Thank so so much Jeff for everything you’ve done.

  • 5 out of 5David Arnovitz4 years ago

    Ken did my roof 2 years ago and still sent a couple guys over to fix a small problem as a courtesy.

    Reply from the business

    Wow Thanks you so much David! Please make sure to call if there’s any problems and we sure don’t mind helping out in other things as a courtesy man. We wait our homeowners to be happy not just with our work but at home where they come for peace!

  • 5 out of 5El Carr4 years ago

    Job very well done! Thank you! Proud to put a sign in my yard!

    Reply from the business

    Thank you so much Mrs Carr! It was so wonderful working for you and let us know if there is anything else we can do to help you!

Other roofers in Douglasville

Ranked by how many ratings Google has counted.

Other roofers we list in Douglasville
Roofing contractor
Mustang Roofingeasy process, thorough inspection, timely completion5.0121 ratings0% one and two star(770) 282-4849
Vertex Roofing & Home Renovationsgutters, clear explanations, pleasant staff4.9105 ratings1.9% one and two star(470) 748-7490
1761 Renovationsroof replacement, insurance guidance, courteous crew5.077 ratings0% one and two star(678) 576-4584
Williams & Sons Roofing & Remodelingchoosing, weather, skylight4.873 ratings0% one and two star(470) 928-5333
SNR Roofing & Contractingroof replacement, friendly staff, quick response4.633 ratings9.1% one and two star(770) 331-7029
C&C Roofing and Restorations, LLCroof replacement, punctuality, job well done4.931 ratings3.2% one and two star(470) 997-0658

All roofers in Douglasville →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 46 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 20, of which 20 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.