NorCal Roofing & Construction

All 5 of the one and two-star reviews we hold for NorCal Roofing & Construction, most recent first.

• 2 out of 5Johnell Brown3 months ago

  The representatives who answer the phones have no customer service skills.

  Reply from the business

  Johnell, Thank you for your feedback. We sincerely apologize that your experience with our office did not reflect the level of professionalism and customer service we strive to provide at NorCal Roofing & Construction. We take comments like this seriously and see them as an opportunity to improve through additional in-house training and coaching. Please contact our office directly or send us your phone number and the best time to reach you so a manager can personally follow up, better understand what occurred, and work toward making this right. We appreciate you bringing this to our attention.

• 1 out of 5Kumar V. Singh2 years ago

  Don't trust this company if your life depended on it. Called them last week and they took my name, phone number, my rental property address and email, stating Mike will contact me by the end of the day to set up an appointment to have my roof looked at and repaired. It's been over 5 days now and I have not heard from anyone, not even a courtesy call to show that they even remembered or apologize for the delay for whatever reason. If they say they will call you back or show up, do yourself a favor and consider it a lie and keep looking for a different roofing company or you'll be stuck with a leaking roof like me because NorCal Roofing doesn't want your business or they cant run a business properly to make a 60 second phone call back to a potential customer.

  Reply from the business

  I’m sorry to hear about your experience and understand your frustration. We strive to provide excellent customer service, and it’s clear we fell short in this instance. Thank you for bringing this to our attention.

• 2 out of 5Brenna Armstrong3 years ago

  I tried to get an estimate from this company. First they set up an estimate for the roof,never showed up. I called they said they were double booked that time slot and so sorry. The receptionist said let me talk to one of our estimate guys and I'll call you back or send and email with a new day and time. I'm totally cool about it. This was a week ago. Still no call no text. It's too bad I was trying to use a local company.

  Reply from the business

  Brenna Armstrong, Thank you for bringing this to our attention. I sincerely apologize for and we understand your frustration. We try to maintain the highest standards of service, but it’s clear we fell short in your case. If you would consider us again we would like to find out how I can earn back your business. Regards, NorCal Roofing

• 1 out of 5Tapuckita Tapuckita5 years ago

  Had roof damage from tree after storm. Called them multiple times and left a message. Apparently you don't ever get a human when you call. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5- -6 years ago

  NO SHOW!!!

• new gutters11
• professional crew7
• respectful staff6
• reasonable cost4
• patio overhang3
• dry rot repair2
• fair quote2
• reliable staff2
• explaining options2
• kind staff2

14 more of the 105 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Javi F-S4 days ago

  These guys are the best! Israel Is the king of customer service and so helpful with what I needed regarding my downspouts

  Reply from the business

  Thank you, Javi! We're glad Israel took such great care of you — he truly goes above and beyond for our customers, and we'll make sure he sees this. Glad we could get your downspouts squared away. We appreciate the kind words and are here whenever you need us! — The NorCal Roofing & Construction Team

• 5 out of 5Jeannie McReynolds3 weeks ago

  My experience with NorCal Roofing was satisfactory. Michael Hoerner assured me that the needed repairs would be addressed. Manny and the Crew did a great job repairing the problems.

  Reply from the business

  Thank you, Jeannie! We're glad Michael, Manny, and the crew took good care of you and got those repairs handled. We appreciate you choosing NorCal Roofing and are always here if you need anything down the road! — The NorCal Roofing & Construction Team

• 5 out of 5R NEL3 months ago

  I spoke to Michael Hoerner with NorCal Roofing and Construction located in Sacramento California about our Fascia and he took pictures and had his drone up to assess the work that needed to be done. He sent me the estimate and once I signed it he had his crew at our place within a couple of days. One of the guys named Juan who came to the house, who did majority of the work, was very pleasant to talk to. Very respectful, very professional, and very clean and thorough. His attention to detail is commendable. My wife and I were very happy with the result of his workmanship. He took the time to explain what he was doing and pointed out the broken tiles that needed replacement. He took 1 of the broken tiles back to the warehouse to ensure he is bringing back the right one the following day since there are so many different types. Once he got done, he loaded his tools and ladder back to his truck, he went back one last time to the work area making sure he didn't leave any nails or any debris on the ground because he knew we had a small dog that can get a hold of these things. NorCal roofing and Construction of Sacramento is a 5 star in our book. Thank you so much...

  Reply from the business

  Thank you so much for taking the time to share such a detailed and thoughtful review of your experience with NorCal Roofing & Construction. We truly appreciate your kind words and are very happy to hear that both Michael and Juan provided the level of professionalism, communication, and workmanship that we strive for on every project. It’s great to hear that Juan’s attention to detail, cleanliness, and care for your property — especially taking the extra step to ensure the area was safe for your dog — made such a positive impression. We also appreciate you recognizing the effort that went into properly matching the replacement roof tiles and thoroughly explaining the work throughout the process. Your feedback means a great deal to our entire team, and we are grateful for the opportunity to earn your trust. Thank you again for choosing NorCal Roofing & Construction. We truly appreciate your support and are very glad you and your wife were happy with the results.

• 5 out of 5Brian4 months ago

  great prices great service my old roof was 35 years old and gutters were fallling off.they installled a new roof and fix the gutters.they save me thosand of dollars.had to wait a year to check out there work …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Brian, Thank you for the great review—we really appreciate you taking the time to share your experience. We’re glad we could help replace your roof and get the gutters back in proper shape. It means a lot to hear that the work has held up over time with no leaks—that’s exactly what we aim for on every project. We appreciate your trust in us and are glad we could help save you money while getting everything done right. If you ever need anything down the road, we’re always here to help. — NorCal Roofing & Construction Team

• 5 out of 5Fred Besana5 months ago

  Had NorCal roofing out today for a gutter installation and repair. Terrific, quick work done in a friendly manner . Mike Middleton handled the estimate, installation of the new gutter and later repair of a damaged gutter flawlessly. I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Fred, for the kind words and for choosing NorCal Roofing & Construction for your gutter installation and repair. We’re very glad to hear that you were happy with the work and the overall experience. Mike takes great pride in providing quality workmanship and clear service from estimate through completion, and we appreciate you recognizing his efforts. Thank you again for the recommendation—we truly value your trust and the opportunity to work with you.

• 5 out of 5Carter EmmettEdited 5 months ago

  Great hard workers! Michael Middletown was super helpful and responsive. Guys even came back a year later and fixed a small issue the same day I reached out. 10/10

  Reply from the business

  Thank you for your kind words! We're thrilled to hear that Michael and the team effectively handled any challenges that came up during your project. It’s great to know you’re happy with your new roof. We truly appreciate your support and look forward to serving you again in the future!

• 5 out of 5Alex Santiago6 months ago

  I dearly appreciate Michael for his kindness and sincere understanding about my special circumstances regarding my roofing needs . …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you sincerely for sharing your thoughtful and detailed feedback. We greatly appreciate your kind words regarding Michael’s professionalism, understanding, and dedication in supporting your specific circumstances. We are pleased to hear that his coordination and assistance with prioritizing the project and exploring financing options helped make the process smooth and timely, particularly given the urgency of your insurance renewal. It is especially rewarding to know that you are pleased with the final results, including the new gutters, repaired rot boards, and the Mohave-colored shingles. We are glad the improvements have enhanced both the appearance and overall condition of your home. Thank you again for choosing NorCal Roofing & Construction. We truly value your trust and look forward to serving you in the future should you need any additional assistance.

• 5 out of 5Chelsea Lobitaña6 months ago

  Great

  Reply from the business

  Thank you for your kind feedback! We truly appreciate you taking the time to leave a review. It was a pleasure working with you, and we look forward to serving you again in the future.

• 5 out of 5Leo Mangubat8 months ago

  We’ve had the pleasure of working with NorCal Roofing and Construction on multiple repair projects, and they’ve consistently provided excellent service. Their team is responsive, professional, and reliable, qualities we truly value as a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Johnny Moreno9 months ago

  We’ve been working with NorCal Roofing for several years now, and they’ve consistently exceeded our expectations. Their pricing is competitive, their team is reliable, and they’re always available when we need them. It’s been a pleasure partnering with a company that delivers quality work and dependable service every time.

• 5 out of 5r r10 months ago

  They removed old vents and a skylight. Metal roof panels were replaced. The company was very good at keeping me informed about the construction process. I was very happy with the entire project from start to finish. I would definitely recommend this company for any roofing needs

  Reply from the business

  Thank you for taking the time to share your experience! We’re glad to hear you were happy with the entire project from start to finish. Our team works hard to keep homeowners fully informed throughout the construction process, so it’s great to know that communication, workmanship, and the final results all met your expectations. We appreciate your recommendation and are grateful for the opportunity to handle your vent and skylight removal, metal panel replacement, and repair work. Please don’t hesitate to reach out if you ever need anything in the future! – The NorCal Roofing & Construction Team

• 5 out of 5Steven Dekok10 months ago

  We hired NorCal Roofing for a large commercial project and couldn’t be more impressed. With over 31 years in business, their experience really shows. The crew was efficient, professional, and the quality of work was top-notch. They kept us informed every step of the way, and the project was finished on time and within budget.

  Reply from the business

  Thank you for your kind words and for trusting NorCal Roofing with your commercial project! We’re thrilled to hear that our experience, professionalism, and communication made a positive impact. Completing the project on time and within budget is always our goal, and we truly appreciate your recognition. We look forward to serving you on future projects! —The NorCal Roofing Team

• 5 out of 5Ja Chchosey11 months ago

  Great guys at this company.

  Reply from the business

  Thank you for the kind words! We’re glad you had a positive experience with our team. We appreciate your trust in NorCal Roofing! —The NorCal Roofing Team

• 3 out of 5Pak VangEdited a year ago

  Update- Changed to 3 stars for attempting to resolve issue after posting review. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you.

A tired exterior can make your whole home feel older than it is. Fresh, well-installed siding helps protect what matters while giving your property a clean, updated look you'll notice every day. Thinking about a change? Send us a message to learn more. 🌐 http://www.norcalroofing.com #SidingReplacement #HomeExterior #NorCalHomes #HomeImprovementTips #CurbAppeal1 day agoLearn more

• License number shown

  “…#684832 Hours: 24/7 for emergency service…”

• Warranty offered

  “…Get In Touch Affordable & Guaranteed Roofing Solutions Flexible Financing…”

• States a founding year

  “…Northern California’s trusted experts since 1994 in roofing, solar, gutters, and…”

• Financing available

  “…; Guaranteed Roofing Solutions Flexible Financing Options We understand that roofing repairs or…”

Their site also states: bonded, free estimates, 24/7 emergency call-out.