Norato Roofing and Construction Company

8 of the 11 one and two-star reviews we hold, most recent first.

• 2 out of 5William JusticeEdited 2 months ago

  Do black gutters cost more than white gutters? Everyone tells me they do not . But I was charged an extra 1200.00 for black gutters. Check was cashed without explanation????? Was never given an invoice as to why the extra cost??????

• 1 out of 5WOW5 months ago

  STAY AWAY FROM THIS COMPANY! New construction home Roofer by Norato Roofing and had code violations for diverter flashing and exposed house wrap. Builder had them come fix the violations and the owner didn't know what diverter/kickout …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Kirt Cottrill8 months ago

  Terrible on coming back to fix leaks on new roof's he's installed. I hear from customers all the time. Run

• 1 out of 5Josiah Terribili11 months ago

  These guys cut corners and don't know how to install chimney flashing. Stay far away

• 1 out of 5George Hancock2 years ago

  Just don’t. Cant believe these folks are still in business. Please, just don’t.

• 2 out of 5Jackie Magee3 years ago

  Had a tree fall on my house during a wind storm on Dec 23,2022. Called Norato & Ken came out immediately. He looked at all the damage including gutter replacement & a hole on the porch ceiling where a branch went through. He looked at it all & guaranteed they could repair it all. I asked again & he told me to look at their business card, that listed gutter replacement repair, construction, etc… The workers came the next day, very kind & efficient. They were almost done & Ken had forgotten to get the ridge vents. He asked if I wanted them. I told him it was on our contract & he failed at that. Came back with cheaper vents than I had before. When I asked abt the gutters, he said they would get to it. I asked abt the porch hole & he said they didn’t do that kind of work. I told him we had discussed it & it would fall under ‘unforeseen damage & the price is variable’. Said this in front of my security camera. They left. He came back on Thursday angry, jerked the sign out of my yard, & came to ask me to withdraw from the ‘agreement’. I told him it was a co tract, not an agreement & I would not sign it. I don’t believe he was telling Jose the truth. He sent me a txt the next week asking if I still needed gutter work & I replied ‘Yes, please. I never heard back. I called Jose to try & work it out. He even came over & I showed him the things left undone. Then I get a notice from a well respected attorney in town that they had out a lien on my home & were going to sue me for the half payment for things that weren’t completed. I got my response & documents & pics & sent them to the attorney. Ends up, no lawsuit, no payment due & the lien will be taken off my home. Ken certainly took advantage of me being a single woman that didn’t know squat. They get to lay the legal fees & I still may take them to court. Just my story with them. They do great roofing repairs but left me hanging with the rest of the mess…

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Stephanie3 years ago

  Used them to repair & paint ceiling water damage. Three weeks later, ceiling taping & paint was coming down. No response to multiple calls to office & owner . New painter said taping was painted over before it dried.

• 2 out of 5Cindy Coppedge5 years ago

  When I called to find out if they repair or replace vinyl on metal fascia, the woman answering the phone said they did not deal with Realtors. I explained I was making the call for the seller and she would work directly with, and be paid by, the seller she repeated she didn't work with Realtors???

• roof replacement16
• cleanup7
• friendly crew6
• quick response4
• storm damage3
• work quality3
• workmanship3
• shingle repair2
• honest staff2
• water damage2

14 more of the 57 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Carmen Johnson (MUA/Hair)5 months ago

  They did an amazing job in our roof!

• 5 out of 5James Lyon9 months ago

  Simply the best people for all your home repair needs! When I had my roof repaired, they also repaired my windows at a very reasonable price. Now I hope to have them do my siding lol!! They don’t just do roofing they do everything!

• 5 out of 5Stefanie Suddetha year ago

  I had a fantastic experience with Norado Roofing! From start to finish, they were incredibly prompt and professional. They arrived on time, assessed the roof, and immediately got to work. There were a couple of spots that needed to be …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Weston Cogginsa year ago

  It’s rare that you find a company that stands behind their work. I appreciate Jose and his team for making sure everything is good with the work that they do. I would highly recommend them to anyone.

• 5 out of 5Scott Wagnera year ago

  Norato Roofing did a great job! The price was right. The installation went smoothly, and they cleaned up their mess. Very pleased.

• 5 out of 5ELISa year ago

  These guys just roofed the third house for me over the last five years. These guys run a first Class operation. Elias, the man running the crew, is a great communicator. He stayed in touch With me throughout the job, and kept me informed of everything they were doing. Any changes On materials or prices I was kept updated on. The job was finish on time even if they needed to Work over to finish. I couldn't have asked for more. You should join me and put this company on The top of your list for any roofing projects you may have.

• 5 out of 5Mary Santuccia year ago

  These guys are the best! They are so knowledgeable and honest. I trust them and have used them many times. Every time I need their help they go above and beyond all expectations. I appreciate them so much. I'm so glad they are in my hometown ❤️

• 5 out of 5Sherrie Gregorya year ago

  Norato Roofing did an excellent job on replacing my roof, very professional and hardworking group of roofers the work was done in record time (1 day). Mr Elias was very good with communicating with me as to what needed to be done and after getting 3 estimates he came in with the best quote. I looked at his company reviews and decided he was the man for the job. In addition, his crew did an excellent job on the clean up and left everything as they found it. Thank you!!

• 5 out of 5Katie LCa year ago

  Very nice job. Elias did a great job communicating all aspects of the job to us. They completed our roof in one day, incredible! Looks great, and they did a nice job cleaning up.

• 5 out of 5Francis DiNardo2 years ago

  We recently had a new roof installed by Norato Roofing and I was so impressed by the quality of the work and the professionalism of the company. I had damage done by a falling tree which required a complete reroof. The estimator, Elias, …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Lorie BottomsEdited 2 years ago

  Norato Roofing is an awesome company to work with. I called them because my roof needed to be replaced due to wind damage. Elias came from Sanford all the way to Hope Mills to meet with me. Elias communicated with me via phone and text and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jeremy Mullins2 years ago

  Norato Roofing has given an excellent service to our home! I’m am beyond thrilled with the craftsmanship on the new roof! They are genuine, hardworking and superior in service to all others! I didn’t even go to anyone else for estimates bc I knew quality is priceless! And pricing was spot on!! I no longer have to come home and worry if my roof is going to hold on another day! The previous roofer did a pathetic job and Mr. Norato explained to me why my roof was failing. He calmed my fears and assured me it would be done right! I highly recommend Norato!!

• 5 out of 5Nl roofing llc_2 years ago

  We help the customer find a good, reasonable price, thanks.

• 3 out of 5Paul MosesEdited 2 years ago

  Have been trying to get them to get back in touch for over a month to get the paint color and brand name used so I can make a match to other places on my house, nothing yet. Also, had to pick up nails to avoid flat tires around the house, and cigarette butts around the pump house. No worries, I have what I need to complete my plans to repair my house.