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Roof Warden

Roofing contractor

New City Roofing Co

2825 Mariposa St, San Francisco, CA 94110

Google average
4.8
Ratings counted
49
One and two star
0 of 49(0%)
California median
0.8%

The first three are Google’s own figures for New City Roofing Co, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the California roofers we list with enough ratings to compare.

Rating breakdown

4.8
49 ratings
Google’s profile shows 48
How the 49 ratings break down, from five stars to one
5
3980%
4
1020%
3
00%
2
00%
1
00%
0%of these 49 ratings are one or two stars (0)

Lower than most — the typical roofer in California sits at 0.8%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for New City Roofing Co. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • project20
  • crew14
  • home13
  • flashing11
  • chimney7
  • debris5
  • wind5
  • roof inspection5
  • the office5
  • roof installation2

Other reviews we hold

14 more of the 49 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Peyton Kirby3 hours ago

    brendan and the crew at New City Roofing Co. did an awesome job on our gutter and roofing drainage installation. they started a little later in the day and wrapped up the next afternoon, and otherwise it likely would have been done in one day. we were able to look over the work the very next morning during a heavy rain, and the gutters and valley flashing were working flawlessly. three problem valley areas that had given us trouble before were completely dry. we are very happy with the quality materials, solid workmanship, and the way the whole roofing water-flow system was handled. i would highly recommend them for any gutter or roofer related job.

  • 5 out of 5Jackson Grimes2 weeks ago

    this is my go-to team for roofing and related home work. as a real estate agent, i often have clients who need roof repairs, tile roof replacement, or leak checks, and i keep recommending this crew because their service is prompt, dependable, and fairly priced. they also replaced my s-tile roof, and the new roof looks great and has really improved the curb appeal. the roofing process was organized from start to finish, and the workmanship on the underlayment, flashing, and tile details was solid. i also had several home remodeling projects completed, including 3 bathrooms, with one major primary bath remodel that required moving the tub drain by opening the slab. even while we were living in the home, the whole job went smoothly, including permits, scheduling, cleanup, and communication. matthew was easy to work with and followed through on everything he promised. the finished results looked beautiful, and i still get compliments on the quality of the work, especially the roof. i will absolutely continue to recommend this roofing team for roof repairs, roof replacement, and other home improvement projects.

  • 5 out of 5Frank Brady3 weeks ago

    I contacted a roofing company for a commercial building roof repair and possible replacement in San Francisco. I spoke with Brendan, and he was very helpful, friendly, and quick to answer all of my questions about the roofing work. He also …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5A Keith3 weeks ago

    I needed new gutters and gutter guards for my home and also wanted some roofing trim work to improve the overall look. Since I am a retired Veteran, I cannot safely get up and clean the gutters anymore, so finding a dependable roofing and gutter team was very important to me. I asked Matthew to stop by and give me an estimate, and he explained that updating the trim, fascia, and soffit would really improve the appearance of the house. He was absolutely right, and the finished work made the whole exterior look cleaner, sharper, and more complete. The entire team, from the office staff and project managers to the installers and billing team, was excellent to work with. Their customer service was outstanding, and they kept me informed through each step of the project with clear communication. It was a real comfort to work with a company that truly cared about what I needed and took the time to make sure everything was done properly. Brendan, Herbert, and the crew handled the gutter installation and exterior work like they were working on their own home. They were fast, professional, and responsive, and the cleanup was so thorough you could hardly tell they had even been there, aside from the beautiful new work. The new gutters and guards give me peace of mind, especially with regular wind, debris, and seasonal rain common in San Francisco. I highly recommend them for roofing, gutter, fascia, and soffit work for any homeowner wanting reliable service and quality results.

  • 5 out of 5johnathan luceroa month ago

    Our family has worked with several roofers over time, but our experience with New City Roofing Co. stood out as excellent. After a strong wind storm in San Francisco, Ross stopped by and let me know he noticed a few missing shingles on the …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5cindy hardya month ago

    Thank you again for fitting me into your schedule. Getting my new roof done by New City Roofing Co. gave me real peace of mind, and now I can enjoy this big home improvement even longer. I truly love how it turned out and feel proud of this …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Pedro Marksa month ago

    I had a leak around the front porch roof area. They found that the previous roofer had not routed the gutter system the right way and had missed a proper waterproof barrier behind the siding. New City Roofing Co. came out, gave me a fair …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Sergio Petersona month ago

    I called early in the morning about a leaking roof vent that was dripping into my bathroom. They sent a roofer out the same day to inspect the issue and found that a squirrel had chewed through the vent cap. They also noticed damage on two …

    Google cut this review short. The full text is on their Google profile.

  • 4 out of 5Brian Howarda month ago

    What a pleasure it was to work with New City Roofing Co. Ross and the crew were polite, professional, and stood behind their roofing work and the quote they gave. They called ahead before arriving, showed up on time, and kept us updated …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Joanne Hodgesa month ago

    We had a leak in our living room and at first it was hard to tell if it was coming from the roof or around the chimney flashing. I contacted New City Roofing Co. to check it out and help us find the real cause. After a careful inspection, Herbert found that the issue was related to the roof slope and the way rainwater was running down along the side of the chimney. The crew explained everything in simple terms, showed us where the water was getting in, and came up with a solid roofing solution. They worked fast, stayed professional, and handled the repair with real skill. After the work was finished, the area stayed dry and the leak problem was gone. I highly recommend them for roof leaks, chimney flashing issues, and any roofing repair work.

  • 5 out of 5Darrell Cohena month ago

    I have not hired New City Roofing Co. yet, but I watched Matthew and the crew while they were working on my home roof, and I was really impressed. Early in the morning a truck arrived, and they got started right away. First they laid out tarps all around the house to protect the property and keep the cleanup organized. Then they went up on the roof with shovels and roofing tools to remove the old shingles. By lunchtime, the roof deck was already stripped down and ready for the next steps. Later that afternoon, the new roofing materials were installed, and everything moved fast without looking rushed. Before leaving, they loaded the tarps full of old shingles and nails back into the truck and left the area looking clean. It was impressive to see how efficiently the whole roofing job was handled from start to finish. The crew looked experienced, worked hard, and paid attention to cleanup and detail. When I do need roof repair or a full roof replacement, I know who I will call. Good roofing work like that gets noticed fast, and it is easy to see why they get so many referrals. Great people, fair prices, and excellent service.

  • 5 out of 5Genesis18 Ra month ago

    Our whole experience with the roofing team was excellent from start to finish. From the quick reply to our first inquiry, to the roof inspection, clear estimate, and the final roof replacement, everything was done promptly, professionally, and with thoughtful communication throughout the project. Brendan was our main contact, and he was very helpful, knowledgeable, and easy to work with. After spending far too long trying to patch recurring roof leaks, we finally decided to replace the roof, and we are very glad we did. Soon after the installation, San Francisco had several days of heavy rain, and for the first time since we moved into the house, the roof held up perfectly with no leaks at all. The new roofing system looks great and has given us real peace of mind. We highly recommend this roofing company with complete confidence.

  • 4 out of 5Brady25 Aa month ago

    I got several roofing bids from different companies and also spoke with a general contractor, then compared everything carefully before choosing one roofer for my roof replacement in San Francisco. I kept notes through the whole process, and a few things really stood out. What this roofing company did well: - Clear communication through one main contact, which made the whole roofing estimate process much easier to follow. - A detailed proposal that explained the scope of work, material options, and where choices were mine to make. - Strong attention to detail and flexibility. Many of the smaller items I mentioned early on were included in the final roofing proposal. - An onsite roof inspection before relying on aerial measurements. That was important because my roof has a few areas and flashing details that are easier to understand in person. - A follow-up visit to review the proposal. I had several questions about the roof system, shingle options, and upgrade choices, and Brendan took the time to walk through everything clearly. - Honest answers with no pressure. All of my questions were addressed, including ventilation, flashing, pipe boots, and material upgrades. After reviewing the options, I decided to go with upgraded pipe boots and algae-resistant shingles, which felt like a smart choice for a long-lasting roof in San Francisco. Installation went very smoothly. The crew arrived on time, and the dumpster trailers were placed before the work began. My home had two layers of old shingles, so the tear-off and roof deck prep took extra effort, but the crew handled it well. They also found a few flashing issues from previous work and corrected them as part of the job, which I really appreciated. The roofing crew was polite, professional, and easy to have around the house. Protective tarps were set up around the property to catch debris, and the cleanup was excellent. They even returned for additional cleanup to make sure everything was left in great shape. Overall,

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Marilyn Pennington7 months ago

    My father’s house had a roof and gutters that really needed attention after years of wear and tear. I wanted a local roofer known for quality work and good materials, so I reached out to a friend in the construction business for advice. He …

    Google cut this review short. The full text is on their Google profile.

What New City Roofing Co says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…the Most Dependable Roofing Company Licensed & Insured New City Roofing Co…”

  • Insured

    “…Roofing Company Licensed & Insured New City Roofing Co When it comes to…”

Other roofers in San Francisco

Ranked by how many ratings Google has counted.

Other roofers we list in San Francisco
Roofing contractor
Ace Roofing SF, Incleakage, skylights, courteous staff4.5170 ratings11.8% one and two star(415) 872-9300
Eco Smart Roofersolar panels, sustainability, free inspections4.9142 ratings1.4% one and two star(415) 240-9840
ELM Roofing Contractors Incflat roof replacement, inspections, respectful staff5.0135 ratings0% one and two star(415) 534-4396
7x7 Roofingleak, efficient team, quick work5.0128 ratings0% one and two star(415) 535-8170
Mr. Roofing, Inc.skylight repair, solar installation, gutter replacement4.7117 ratings6.0% one and two star(650) 832-9995
San Francisco Roofing Prohome, inspection, roof repair4.9110 ratings0% one and two star(628) 500-7390

All roofers in San Francisco →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 49 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 49, of which 49 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.