Roofing contractor
Modern Roofing
7090 Kingston Pike Ste A, Knoxville, TN 37919
Listed under Sevierville, TN
- Google average
- 4.8
- Ratings counted
- 37
- One and two star
- 2 of 37(5.4%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Modern Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 35 | 95% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 5% |
Higher than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Modern Roofing, most recent first.
- 1 out of 5Brad Johnsa week ago
I asked for a simple estimate on a leak I had in my roof. Three people showed up and went all over my roof. They didn't give me any estimate, but wanted me to give them my permission to contact my insurance company to replace my entire 14 year old roof. They claimed I had extensive hail damage. Other companies said there was no hail damage. The following day I was in contact with Canaan Crabtree and asked for the estimate. He wouldn't give me one and said "we specialize in working with insurance". I will not deal with Modern Roofing, and would not recommend them.
- 1 out of 5Carter Lewis2 months ago
Please ask Ben and your other door to door sales people to respect the no soliciting signs.
Reply from the business
Hello, Thank you for letting us know of your concern and for the inconvenience this may have caused you.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim assistance12
- attention to detail4
- roof replacement4
- easy process3
- fast completion2
- attentive salesman2
- installation crew2
- job completion time2
- new roof2
- work crew2
- great team2
Other reviews we hold
14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Stan Minner2 days ago
I had some storm damage issues with my roof but was unsuccessful in getting my insurance company to approve a new roof. A young man (Amad) stopped by who had observed the same damage and asked if he was able to get a new roof approved could he earn my business. I agreed pending my research of his company. They checked out well, arranged for everything and got an approval from the insurance company. The workers did a great job, the company did everything Amad said they would do and now I have a brand new and beautiful new roof. The workers minimized damage to my landscaping and did a great job cleaning up afterwards. I highly recommend Amad as well as Modern Roofing.
Reply from the business
Thanks for the great review, Stan. We're thrilled Amad's attention and our team's persistence turned that insurance "no" into a beautiful new roof. We take pride in protecting landscaping and leaving a spotless job site, and we'll pass your … More
- 5 out of 5Lacey Beets6 days ago
Canaan Crabtree is the best
Reply from the business
Thanks so much, Lacey! We’re thrilled Canaan Crabtree made your experience five-star worthy. He’ll be blushing like a lobster at our next staff meeting. We appreciate you sharing the love and will be sure to pass along the praise.
- 5 out of 5Todd Fostera week ago
Very pleased with customer service & quality of work. Caleb Parris was great to work with. Complete roof replacement was quick & smooth.
Reply from the business
Thanks, Todd! We're thrilled Caleb and the team made your roof replacement quick and smooth. We'll pass your praise to Caleb; he may puff up and ask for a selfie. If you need anything else or a roof check down the road, we're happy to help.
- 5 out of 5Michael2 weeks ago
Working with modern roofing was a great experience. Job done was immaculate. Tyler made sure everything went smoothly.
Reply from the business
Thanks so much, Michael. We’re thrilled Tyler and the Modern Roofing team left everything immaculate and running smoothly, and we’ll be sure to pass your praise along to him. If you ever need a roof check or want to show off your flawless roof to the neighbors, call us and we’ll be there.
- 5 out of 5Keagan Swilling2 weeks ago
Canaan and his team did a great job inspecting my roof and communicating with me. He made the whole reroofing process go smoothly from start to finish. My only gripe is that when it came to shingle color choices they only offered two of the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Keagan, thanks for the five-star review and for highlighting Canaan and the team's clear communication and smooth reroofing work. We’re sorry the shingle color options in hand were limited and appreciate you calling that out. We can bring the full palette or mail larger samples so you can see all the basic colors and more, just contact our office and we’ll set it up. Glad the overall experience was positive, and next time we’ll bring the rest of the rainbow to make the perfect match.
- 5 out of 5Isaiah Alsup3 weeks ago
10/10
Reply from the business
Thank you for the 10/10 rating! We're thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.
- 5 out of 5Zeek3 weeks ago
Quality
Reply from the business
Thank you for your 5-star review. We’re glad you were pleased with the quality. We appreciate your feedback and look forward to serving you again.
- 5 out of 5Tim Qa month ago
Worked with me and my home insurance to cover a full replacement of my roof due to some hail and wind damage. Eventually my home insurance agreed to pay in full and within a couple weeks modern roofing’s team came out and replaced our roof. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the detailed review! Glad we could work with your insurance to get the full replacement covered, and that the team was professional from start to finish — we'll pass this along to everyone involved. Appreciate the recommendation!
- 5 out of 5Jessica RamunniEdited 2 months ago
Reese at Modern Roofing was able to meet with me several times to get my roof replaced. The work crew was quick and efficient! Would recommend to a friend.
Reply from the business
Hi Jessica, thank you so much! We're glad Reese was able to work around your schedule and that our crew got the job done quickly and efficiently. We really appreciate the recommendation — it means a lot! Thanks for choosing Modern Roofing!
- 5 out of 5Moss Broom2 months ago
The whole process was handled professionally by Micah, the sales person, the supervisor for the installation crew and the crew themselves. They were on time, did everything they were supposed to do, and cleaned up after …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Moss, thank you so much for the detailed review — this means a lot to the whole team! We're thrilled Micah and the crew delivered from start to finish, and that they left everything clean and tidy. We take a lot of pride in our gutter work so it's awesome to hear you're blown away by the quality. We'll make sure Micah sees this! Thanks for recommending Modern Roofing!
- 5 out of 5Justin Matula3 months ago
Great Job Modern Roofing! Their team is very professional and walked us through everything as it was happening. One day of work and the job was finished!
Reply from the business
Justin, thank you for the kind words! A professional roof installation completed in one day with clear communication throughout the process is exactly the standard Modern Roofing holds every crew to. We are so glad the experience reflected that. Modern Roofing appreciates you!
- 5 out of 5Joy Thornton4 months ago
Best attentive salesman ever. His name is Reece Rugala. Work crew was here when expected. Clean up crew was awesome. I would definitely use them again if needed.
Reply from the business
Thank you so much! We love hearing that your roofing experience was a great one. Our team works hard to deliver quality roof installations and repairs you can count on. If you ever need future maintenance or know someone who needs a roof inspection, send them our way — we would love to help!
- 5 out of 5Mary Tuskan4 months ago
I worked with Reese Rugala. He was professional and very pleasant to work with. After 2 denied claims by my insurance co., he got the job done.
Reply from the business
Thank you for the 5-star review! Providing top-quality roofing services and making the insurance claim process smooth for homeowners is our top priority. We are so glad it showed. For any future roof repairs or inspections, contact us anytime — we are always happy to help!
- 5 out of 5Chuck Moore4 months ago
Dillon was easy to work with and worked with tha adjusters. Did what they said they where going to do, highly recommend them.
Reply from the business
We are so grateful for your review! Quality craftsmanship and honest roofing guidance are the foundation of everything we do. If roof maintenance, storm damage repairs, or a new roof replacement are ever needed in the future, our team is just a message away — thank you again!
The latest post from this business
Posted by Modern Roofing to their own Google profile 6 months ago. Their words, not ours.
Have you called around looking for a roofer in Knoxville only to find everyone is booked out or slow to call back? After a string of spring storms, that is exactly what happens — demand spikes and the best roofers in Knoxville fill their schedules fast. Homeowners who wait until the damage is urgent end up with fewer options and more pressure to make a quick decision. Vetting a roofer in Knoxville before you are in crisis mode means you can check credentials, read local reviews, and get a written estimate without the stress of a ticking clock. Contact Modern Roofing today and get on our schedule before the spring rush locks you out. https://modernroofingusa.com/locations/roofer-knoxville-tn/ May 22, 2026Learn more
What Modern Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…PLEDGE WARRANTY OWENS CORNING PREFERRED LICENSED · SC · NC · GA · TN · UT Local…”
Insured
“…ANGI CERTIFIED PRO GOOGLE GUARANTEED INSURED · BONDED GOLDEN PLEDGE WARRANTY OWENS…”
Bonded
“…RTIFIED PRO GOOGLE GUARANTEED INSURED · BONDED GOLDEN PLEDGE WARRANTY OWENS CORNING…”
Warranty offered
“…2% of US contractors Golden Pledge Warranty Highest GAF residential warranty …”
Free estimates
“…TN Nashville TN Blogs Contact Us Get Free Inspection Home about Career roofing services…”
Financing available
“…falls short, we also offer flexible financing options to make repairs more manageable. GAF…”
24/7 emergency call-out
“…We attend your adjuster visit 24/7 Emergency Response Same-day tarping…”
Family owned
“…Knoxville Modern Roofing began as a family-owned business focused on providing quality…”
Other roofers in Sevierville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Pinnacle Home Improvements: Knoxvillewindows, siding, personable staff4.6400 ratings9.0% one and two star(865) 672-9251 | 4.6 | 400 | 9.0%36 of 400 | (865) 672-9251 |
| Romero Pro Roofingfair pricing, metal roof installation, new roof installation5.0112 ratings0% one and two star(865) 391-5551 | 5.0 | 112 | 0%0 of 112 | (865) 391-5551 |
| E&F ROOFINGcourteous staff, metal roof, shingle replacement5.081 ratings1.2% one and two star(865) 398-7295 | 5.0 | 81 | 1.2%1 of 81 | (865) 398-7295 |
| CRS Roofing & Gutteringhard working crew, competitive pricing, quick finish4.554 ratings13.0% one and two star(865) 755-4785 | 4.5 | 54 | 13.0%7 of 54 | (865) 755-4785 |
| Royalty Roofingefficient staff, gutters, kind staff5.049 ratings0% one and two star(865) 210-4584 | 5.0 | 49 | 0%0 of 49 | (865) 210-4584 |
| Eagle Roofingwork, roof repair, affordable5.046 ratings0% one and two star(865) 328-0123 | 5.0 | 46 | 0%0 of 46 | (865) 328-0123 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 37 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 23, of which 22 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.