Mission Restoration

All 4 of the one and two-star reviews we hold for Mission Restoration, most recent first.

• 1 out of 5Susan McCulloughEdited 6 days ago

  Mission is apparently no longer in business. They left us with a leaky roof that we will have to pay to fix.

  Reply from the business

  Your positive review made our day! We're so glad to hear that you're pleased with the quality of our roofing services. Customer satisfaction is our top priority, and we're delighted that we could meet your expectations. Thank you for recommending us, and we look forward to working with you again!

• 1 out of 5Ashley Davidson2 years ago

  Mission Restoration was hired by my HOA to re-roof my townhouse, along with 43 other units in the complex in Flagstaff. I had a contractor come inspect my new roof; he found that the Mission Restoration crew had laid tar paper over one of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I'm very sorry to hear about your experience, Mrs/Ms.Davidson. When working to serve as a large a community as yours, unfortunately mistakes do sometimes occur. If you have any concerns with your roof or the service you received, please feel free to call directly to our office line at (800) 339-6762.

• 2 out of 5karen pelphrey2 years ago

  This is an update to a previous review. As I stated, in the review, part of my rock wall had been damaged by the truck as it backed into my driveway. The on-site supervisor, Aiden, personally delivered and reimbursed me for the cost of a landscaper to redo the rocks. This was very much appreciated.

• 1 out of 5Betsy Whited4 years ago

  We signed a contract and paid for half of the job with this company last spring and our job kept getting delayed due to delays, weather, etc. Finally, after three reschedules, we were supposed to get the roof on October 3rd and once again …

  Google cut this review short. The full text is on their Google profile.

• roof replacement13
• insurance claims9
• project manager6
• inspection navigation4
• polite crew3
• new roof3
• easy to work with3
• cleanup3
• helpful team2
• timeliness2

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Alexander Wooda month ago

  Had Mission Restoration replace our roof after a new home purchase. We had some ups and down- delays with insurance, processing, timing, and some issues after installation (quickly fixed), but Mission was great through it all. I appreciated …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jill Allana year ago

  Working with Asia Howell and Tyler Sommers at the Flagstaff location of Mission Restoration to replace our roof was a very positive experience. They were very professional and friendly to work with. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your positive experience! We're delighted to hear that our team provided professional and friendly service throughout your roof replacement. It's great to know that the installation was smooth and on schedule, and that you’re happy with the final result. We appreciate your recommendation and look forward to assisting you with any future needs!

• 5 out of 5Susan Dunlopa year ago

  Very pleased from beginning to end with my roofing project. Reid was so responsive, and kept me updated on the timing of the materials being delivered and when the project would start and end. He was more than kind to the "not so kind" State Farm adjuster. Once the project started, it went quickly and they cleaned up afterwards. l would highly recommend this company.

• 5 out of 5Ruby Hammond2 years ago

  I worked with Kyle Cummings and he was very nice, responded quickly, and did a complete restore of my roof before the cold weather hit in a very timely manner. It was very easy to work with these folks and I really appreciated them showing …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're delighted Kyle provided excellent service. Timeliness, communication, and quality are our priorities. We appreciate your recommendation and look forward to serving you, your friends, and family in the future. Thank you for choosing Mission Restoration!!

• 5 out of 5June Nye2 years ago

  I just had my roof repaired and Josh and his team went above and beyond..I will definitely recommend this company

• 5 out of 5Nate Whitcomb2 years ago

  Creighton Chun and team at Mission Restoration were helpful in completing the roof replacement on our home. Once scheduled, the entire job was completed in one day. Thank you

• 5 out of 5Kelly Tohill2 years ago

  Mission Restoration went above and beyond replacing our roof. Travis and Brandon and the crew were great! I highly recommend them for your roof needs.

  Reply from the business

  We're thrilled to hear that our team, led by Travis, Brandon, and the crew, exceeded your expectations in replacing your roof; thank you for your recommendation and trust in Mission Restoration!

• 5 out of 5Damon Schmelzle2 years ago

  From start to finish, getting my roof build by mission restoration was easy and professional. They helped to navigate insurance and inspection. They worked so fast on build day and cleaned my property beautifully. The roof looks incredible! Thanks to Kyle Cummings and team for doing a great job. Call them NOW for your roofing needs!

  Reply from the business

  Your positive review made our day! We're so glad to hear that you're pleased with the quality of our roofing services. Customer satisfaction is our top priority, and we're delighted that we could meet your expectations. Thank you for recommending us, and we look forward to working with you again!

• 5 out of 5Mark Izumi2 years ago

  Kyle Cummings & his team were outstanding!

  Reply from the business

  We appreciate your positive feedback! It's great to hear that you had a smooth experience with our roofing services. We strive for excellence in every project and are glad to have met your expectations. Thank you for choosing Mission!

• 5 out of 5matthew russell2 years ago

  Great experience as a whole. Our project Manager Kyle Cummings was very communicative about when everything was going to happen and when to expect delivery of materials. The crew was polite and did a great job taking care when stripping the roof and moving materials. Very fast and happy with the finished product.

  Reply from the business

  Your positive review made our day! We're so glad to hear that you're pleased with the quality of our roofing services. Customer satisfaction is our top priority, and we're delighted that we could meet your expectations. Thank you for recommending us, and we look forward to working with you again!

• 5 out of 5Sam Decker2 years ago

  Our experience with Mission Restoration, led by project manager Matt Frenza, was nothing short of exceptional. From the very start, Matt went above and beyond to ensure that our service was of the highest quality. He expertly assisted us in navigating the insurance process and patiently walked us through each intricate step of our complex roofing project. Not only did he address the roof damage, but he also managed various other projects that related to the roof damage and helped us coordinated a fix for each. Matt's clear and concise communication style made understanding our options a breeze, and we always felt confident in the outcomes he delivered. I've already sung Mission's praises to my circle of friends and family, some of whom have already experienced the same remarkable service. For anyone seeking reliability, professionalism, and remarkable results, I wholeheartedly recommend Mission Restoration.

  Reply from the business

  Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you're satisfied with our roofing services. Your satisfaction is our top priority, and it's great to know that we met your expectations. We look forward to serving you again in the future!

• 5 out of 5Bessie Tsinigine3 years ago

  Justin Frakes was my contractor for my roof repair work. He was very helpful in making sure I understood every detail that was going to take place in doing my roof repair. Justin had his team there early in the morning, he took pictures of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Bessie! Justin is a phenomenal part of our team and we will make sure to pass your kind words along to him.

• 5 out of 5Cindy3 years ago

  We are extremely happy with the workers and our new roof is amazing. We highly recommend mission restoration. Matt was the PM and he is awesome. 100% satisfied with the work.

• 5 out of 5Tom L'Angelle3 years ago

  Justin Frakes did an excellent job. His comunication all the way through the job was great. I would recommend Justin (Mission Restoration) for all roofing work. Thanks again Justin.