DaBella

8 of the 43 one and two-star reviews we hold, most recent first.

• 2 out of 5Laura Kemerya day ago

  The job was done well. My frustration is we need help after the fact...and it is really hard to get in contact with someone from customer service:(

  Reply from the business

  Thank you for bringing our attention to this matter. We have escalated this to our local office to be properly addressed. Someone will reach out soon.

• 1 out of 5SJC (magena2020)a week ago

  I cannot speak to how they would do the repairs as they never even showed up at the appointment time to do the estimate. No courtesy phone call or text to say they were running late and tell me a new time. If they cant show up for an …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for bringing this to our attention. It unfortunate the your appointment was missed. We are happy to reschedule your appointment in the future. Please call our Customer Service team at 1-855-322-3552, prompt 1, and we will be happy to help with your appointment.

• 1 out of 5Monica Kramera week ago

  I am writing this to strongly warn anyone considering doing business with DaBella Roofing—especially vulnerable individuals or senior citizens. A sales representative from DaBella came to the home of my 72-year-old mother for a routine roofing quote. During this appointment, the representative exposed himself to her and remained exposed while refusing to leave for 5.5 hours. He subjected her to relentless, high-pressure sales tactics and intimidation in an attempt to force her to sign a contract, leaving her terrified in her own home. This behavior is not just unethical and high-pressure sales; it is predatory and criminal. The management and corporate office of DaBella need to immediately account for who they are employing, background-checking, and sending into people’s homes. A formal police report has been filed. Do not allow this company or its sales representatives into your home.

  Reply from the business

  Thank you for sharing your feedback, Monica. We've escalated your concerns to our local office to be properly addressed. Please call us at (855) 322-3552, prompt 1, so we can address your concerns directly.

• 1 out of 5Amy OConnella month ago

  I hate having to give such a bad review but I feel I should warn other people not to waste their time with this company. We contacted them about replacing the windows of a condo we purchased in Flagstaff. I made the appointment on a Tues afternoon for that Thurs morning. No one showed up and I was told they canceled my appointment because they couldn't confirm it (no message was left, no email, no text). I was never told additional confirmation was required when I made the appointment less then 48 hours out. I live 2 hours away and it was a major inconvenience. Even with that terrible first impression we decided to give them a second chance and rebooked for the next day. They showed up and said they only had tinted windows (?), which were out of the HOA regulations so we explained that they had to be clear windows, which they then came up with a verbal estimate and said they would email us an official estimate within the day. No quote ever showed up and no follow up until 8 days later when I got a call from their phone service asking why we didn't move forward with them on the project. I explained that I never got a final quote and could they check if they have my correct email and to send it. She said they had been having email issues on their end and asked if they could they send someone back to the condo the next day to do a new appointment with a new evaluation and estimate. What an absolute joke. Fortunately in the week+ we were waiting we found a local business that was much easier to deal with and gave an initial quote of about half of the DeBella quote. There was nothing in my interaction with this company that would instill confidence. The phone operators are all out of state and it's basically impossible to communicate. I highly recommend finding a smaller local more personal solution to your home projects.

  Reply from the business

  We regret any negative experience you encountered and appreciate you for sharing it with us, Amy. We’re committed to delivering the best service possible, and we’d love to hear more. Please reach out to us at (855) 322-3552, option 1. We look forward to addressing your concerns directly!

• 1 out of 5Kevin3 months ago

  Absolutely the worst interaction I've ever had with a business. I called DaBella to get a quote on a replacement on siding of a house. They told me someone would come by the next day to give a quote. They came by and did not listen to me …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Kayvon, Thank you for bringing this to our attention. We are currently investigating this matter to ensure any deviations from our standard procedures are addressed promptly. You have also been placed on our Do Not Call list.

• 1 out of 5norman warner3 months ago

  Company gave us no paperwork, would not answer phone left our house a fire hazard. This company ranks as one of the worst company's that I have ever delt with. Did not ask questions about anything, just came out put sidding on the house and left. Gaps in footing so cold air could get threw, moved Dryer vent to an area that caused it to be kinked and destoyed a screen that was installed to keep bugs out of crawlspace by cutting a hole in it to stick dryer vent out of which ruined the vent, now it can't be closed in the winter time. These are all things that should always be considered when working on someone's home. Can't get them to make it right, so I guess I would tell anyone that wants to use them for construction on their home to be very careful of this company! Very sub standard at best, would not use again!

  Reply from the business

  Hello Norman, we are trying to locate your information to contact you but unfortunately, we cannot find it in our system. Please call us at (855) 322-3552, option 1, so we can address your concerns directly.

• 1 out of 5KEVIN O5 months ago

  This companies door to door salesmen think its ok to walk by no trespassing signs and then call you a dick for being upset that they were trespassing on my property. This is the second time this has happened. The first time I called their office and was pretty much blown off so I didn't expect any action this time from DaBella so I figured posting this was my best course of action

  Reply from the business

  Kevin, thank you for bringing our attention to this matter. At Dabella, we sincerely care about the value of our relationship with the community and providing helpful information in a respectful, and timely manner. Please call our Customer Service team at (855) 322-3552 prompt 1, so we can address this issue and make it right.

• 1 out of 5Robert BEdited 7 months ago

  Lyle and Arik were professional and explained the process of replacing our windows. It was a pleasure working with them. Update: Very Very disappointed in this company. Contracted 2/21/25 and still dont have a permit as of 6/3/25 which is …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We regret any negative experience you encountered and appreciate you for sharing it with us, Robert. We’re committed to delivering the best service possible. Please reach out to us at (855) 322-3552, option 1. We look forward to addressing your concerns directly.

• knowledgeable staff244
• new roof109
• new windows106
• answering questions76
• personable staff54
• informative staff31
• financing options23
• roof inspection22
• siding project18
• roof replacement15

14 more of the 570 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Better Than Duct Tape3 days ago

  Shane was clear and to the point about their company. They have windows with great features, look very energy efficient. I like that the windows are made here in Arizona

  Reply from the business

  Better, thank you for the thoughtful feedback! We’re so glad to know your meeting with us was both enjoyable and helpful. DaBella understands that being considered for your home improvement needs is an honor, and we’re here whenever you’re ready to take the next step on this journey!

• 5 out of 5Prisila Ferreira6 days ago

  Had a great experience with Shane today. Very passionate about the DaBella product and extremely informative. After much discussion, I will be getting new windows and a patio door . Looking forward to a managed process, excellent finished product while on time and in budget. Thanks to Shane and his management team.

  Reply from the business

  We’re grateful for your thoughtful review! Meeting with homeowners like you and hearing your vision is a privilege we don’t take lightly. Thank you Prisila for letting DaBella be part of your decision-making process. We hope to work together to make your plans a reality!

• 5 out of 5Joy Lafrentza week ago

  Shane was very polite informative helpful and his product is superior. I enjoyed the presentation and the displays. Looking forward to getting my new beautiful shower installed!

  Reply from the business

  Thank you for the wonderful feedback, Joy! We're thrilled you enjoyed the presentation and look forward to getting your beautiful new shower installed!

• 5 out of 5Nancy Murnane2 weeks ago

  Shane is a very positive person and is willing to do what ever to make the job best for the customer. We really appreciate his attention to our needs with this.

  Reply from the business

  Thank you, Nancy! We're thrilled to hear Shane made you feel valued. We look forward to being your trusted partner. Thanks for considering DaBella!

• 5 out of 5Maria Esparza2 weeks ago

  Shane and Carols helped me out with windows today. They did an excellent job in making this project affordable for me. I love the beauty of the window as well as the guaranteed installation. Thank you for your professionalism team!

  Reply from the business

  Thank you, Maria! We're so pleased Shane and Carol could make your window project a positive experience. At DaBella Flagstaff, we're honored to be part of your home improvement journey!

• 5 out of 5Tammy myers3 weeks ago

  Thank you Shane and Carlos for your professionalism. I loved hearing about your windows and installation process.

  Reply from the business

  Thank you for the fantastic review, Tammy! We’re glad that our team provided you with a welcoming and informative experience.

• 5 out of 5Joe Acosta4 weeks ago

  Carlos stopped by for a roof inspection. I didn’t buy today not because of him but personal reasons. Carlos was fantastic he is everything you’re looking for in a salesman, even just a person. Don’t hesitate to reach out!

  Reply from the business

  Thank you for the kind words, Joe! We're glad Carlos made a great impression and look forward to working with you in the future!

• 5 out of 5Jesse Kittlesona month ago

  Great service, professionalism and high quality windows. Thx Shane!

  Reply from the business

  Thank you for the review, Jesse! We're glad you had a great experience with Shane. We appreciate your kind words and look forward to serving you!

• 5 out of 5Skeeter Suddutha month ago

  Noah came by to talk to us about our windows and couple months ago. Chris had knocked on our door originally and we thought why not. These windows have been a game changer. They have helped so much with the cooling in the summer with our old hvac system. Im very happy to of had this company stop by my house

  Reply from the business

  Thank you for the kind words, Skeeter! We're so glad the new windows have made a difference in your home's cooling. We're always here if you need anything. Thanks for choosing DaBella!

• 5 out of 5Nels Ingram2 months ago

  Lukas and Shane were very friendly and professional. I appreciated the depth they went in to showing what repairs needed. Estimates done quickly and provided excellent information.

  Reply from the business

  Thank you for the kind words, Nels. We are grateful to you for considering DaBella for your home improvement needs!

• 5 out of 5Mary Ann Higbee2 months ago

  The process was very smooth from start to finish. The sales presentation was thorough. Established timelines were met. We are very satisfied with the product. We highly recommend Bella.

  Reply from the business

  Mary, thank you for the kind feedback! We're thrilled the process was smooth and you're satisfied with the results. We appreciate your recommendation and are here whenever you need us!

• 5 out of 5Joshua Kennedy2 months ago

  Aaron came and gave me all the information I asked for and wasn’t too pressuring as far as making a sale today after I mentioned I wasn’t in a place to do so. Was above and beyond with the information in his end and I’d love to work with this company in the future

  Reply from the business

  Thank you for the feedback, Joshua! We appreciate you allowing DaBella to help with your project planning and look forward to working with you in the future.

• 5 out of 5marian davis2 months ago

  Aaron was here. He was courteous and explain details. Very nice young man he tried and tried but we just couldn’t get it. I’m so sorry.

  Reply from the business

  Thank you for the wonderful feedback, Marian! It’s our goal to provide a welcoming and informative experience from the very first meeting.

• 5 out of 5Randy Garcia2 months ago

  Shane came out and walked with us along the house. He showed us their windows and the pricing, him and Angel worked with us to fit the windows and installation in our budget. We’re excited to see our windows get installed in the near future.

  Reply from the business

  Thanks for the great feedback, Randy! We're excited to work with you and appreciate the opportunity to help with your window project. Thanks for choosing DaBella!

After a storm, roof damage isn’t always obvious. Wind can lift shingles, break their seals, or loosen flashing without anything visibly missing. Signs to watch for include curling or uneven shingles and excess granules in gutters. Damage can start at wind speeds as low as 45–60 mph, especially on older roofs. Even without leaks, hidden issues can weaken your roof over time, so a quick visual check from the ground after major wind events is a smart habit. Learn more about how to spot and handle wind damage by clicking the link belowApr 13, 2026Learn more

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