Roofing contractor
Matthews and Company General Contracting
Listed under Saugeen Shores, ON
- Google average
- 4.5
- Ratings counted
- 16
- One and two star
- 2 of 16(12.5%)
- Ontario median
- 2.9%
The first three are Google’s own figures for Matthews and Company General Contracting, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ontario roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 14 | 88% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 13% |
Much higher than most — the typical roofer in Ontario sits at 2.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Matthews and Company General Contracting, most recent first.
- 1 out of 5N PfeiffheEdited a year ago
Hired to remove snow & ice from roof. Which was done. However, he was asked in advance to NOT dump it on the deck or against the house -- was even given a sketch of problem areas to avoid. Did not help. Ice & snow were dumped blindly, in the process burying the deck and porch swing, breaking 5 deck lights, and 2 bird feeders. (Heat pump was also buried in snow and ice, but I noticed this and it was dug out before they left, so it survived.) Clearly workers were not looking or caring where ice/snow landed. Blocked me when I tried to message about this later. EDIT: With warmer temps, I was able to check roof, MANY shingles have been damaged.... so ZERO care was taken with the snow removal too. Guess I shouldn't be surprised. Too bad zero stars isn't an option!
- 1 out of 5H PfeiffheEdited a year ago
Hired to remove snow & ice from roof. Which was done. However, he was asked in advance to NOT dump it on the deck or against the house -- was even given a sketch of problem areas to avoid. Did not help. Ice & snow were dumped blindly, in the process burying the deck and porch swing, breaking 5 deck lights, and 2 bird feeders. (Heat pump was also buried in snow and ice, but I noticed this and it was dug out before they left, so it survived.) Clearly workers were not looking or caring where ice/snow landed. Blocked me when I tried to message about this later. EDIT: With warmer temps, I was able to check roof, MANY shingles have been damaged.... so ZERO care was taken with the snow removal too. Guess I shouldn't be surprised. Too bad zero stars isn't an option!
- 1 out of 5Jim Jansen2 years ago
If you look at the house in the top right of this screen that’s my house. They sided it two times it’s still not right. They did the ceiling on my porch 3times it’s still not right and they blew the ceiling fan up by wiring it back up. Total night mare. I would never use them ever again.
Reply from the business
You have right to your opinion, but the siding ordered was faulty and also the manufacturer mentioned that to you. Your right I did do the siding numerous times to try and correct the problem, as what a good contractor would do. The ceiling fan was already connected and I still had to finish the ceiling under the porch( which was fixed free of charge, no additional cost) and I had to take it down for me to be able to fix the ceiling . I am no electrician, but had to finish my work. An electrician should have been called by you to come and take down the fan first, then the work could of been done correctly. I was also accused of stealing material off the job site, which I didn't do. Every contractor that was there doing a job you had a complaint about. If you were not happy with the work then maybe it should of been done by you personally. Thank you for your review.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- rayon3
- steel roof2
- clean up2
- porch2
Other reviews we hold
10 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jane Ra year ago
Rayon, I am sorry I didn't listen to you about replacing the eaves troughs when you had all of the equipment and crew on site. The steel roof is lovely, the clean up was timely and thorough and the reggae was pure irie! Oh, and your first skylight install continues to function perfectly! Thanks again for a job well done!!
- 5 out of 5Andrew Pattersona year ago
Great customer service, came out same day and fixed my issue. Definitely recommended
Reply from the business
Thank you for your five star review
- 5 out of 5Dylan Phillipsa year ago
Highly recommend. Rayon did excellent work on our eavestroughs and roof, as well as other jobs we asked of him. Very reliable and communicates well.
- 5 out of 5Audrey Lloyd2 years ago
Fabulous workers ,I had a metal roof installed it looks great and work was completed quickly and they tidied up ,you'd never known they'd been there ,I'm more than satisfied with their work ,recommend them everytime .thank you boys for a job well done .
Reply from the business
Thank you for your five-star review!
- 5 out of 5laurie Mader3 years ago
Great job transforming all our wood soffit, facia and siding to steel and aluminium.
Reply from the business
Thank you for your review
- 5 out of 5Liz Fraser4 years ago
Rayon and his team did a great job, very professional and excellent clean up afterward. We would highly recommend and will be using him again on another property.
Reply from the business
Thank you for your review
- 5 out of 5Champagne Aulinger5 years ago
Mr Matthews and his team are fast, efficient, polite and excellent at their job. Would recommend to anyone looking to do metal work around their roof.
Reply from the business
Thankyou for the great review. Much appreciated.
- 5 out of 5Kerly5 years ago
Good experience!
Reply from the business
Thank you for your review
- 5 out of 5Totally Wild Kids5 years ago
Very friendly and professional.
Reply from the business
Thank you for your review
- 5 out of 5Michael5 years ago
Matthews and company recently installed a soffit, eves troughs, down spouts on our house. The end product looks great! They were very professional, completed the job on time and kept a clean job site. Would highly recommend Matthews and Company
Reply from the business
Thank you very much for the great review. Much appreciated.
Other roofers in Saugeen Shores
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Olive Tree Exteriorssiding, soffit replacement, eavestrough installation4.997 ratings1.0% one and two star(519) 240-4351 | 4.9 | 97 | 1.0%1 of 97 | (519) 240-4351 |
| Lackner Exteriorsquality of work, eavestrough repair, punctuality5.032 ratings0% one and two star(519) 477-3173 | 5.0 | 32 | 0%0 of 32 | (519) 477-3173 |
| New Age Roofing & Reno'sfair quote, timely completion, cleanup4.528 ratings10.7% one and two star(519) 706-0402 | 4.5 | 28 | 10.7%3 of 28 | (519) 706-0402 |
| Elite Roofing Ltd.efficiency, fair pricing, leaking4.324 ratings20.8% one and two star(226) 881-3888 | 4.3 | 24 | 20.8%5 of 24 | (226) 881-3888 |
| Braymor Roofingcleanliness, workmanship, clean up4.819 ratings5.3% one and two star(705) 738-1919 | 4.8 | 19 | 5.3%1 of 19 | (705) 738-1919 |
| Selvey Roofingquality of work, professional team, roofing slates5.014 ratingstoo few to compare(519) 801-7161 | 5.0 | 14 | —too few | (519) 801-7161 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 16 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 17, of which 13 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.