Roofing contractor
Matter-of-Fact Roofing, LLC
3153 Williams Rd, Columbus, GA 31909
Listed under Phenix City, GA
- Google average
- 5.0
- Ratings counted
- 25
- One and two star
- 0 of 25(0%)
- Georgia median
- 1.4%
The first three are Google’s own figures for Matter-of-Fact Roofing, LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 25 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Matter-of-Fact Roofing, LLC. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement8
- workmanship5
- inspection4
- tarp2
- shingles explanation2
- no upselling2
- pleasant owners2
- quick work2
- leak2
- responsive2
- quick response2
Other reviews we hold
14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5John Degonia4 weeks ago
Great communication, fast estimate, work done on time and as promised.
Reply from the business
Thank you so much for your kind review! We're glad to hear you were happy with our communication, the quick turnaround on your estimate, and that everything was completed on time and as promised. We believe that keeping our customers informed and delivering on our commitments are just as important as the quality of our work. Thank you for trusting Matter-of-Fact Roofing with your roof repair. It was a pleasure working with you, and we look forward to helping you again whenever you need us.
- 5 out of 5Son Shaffer2 months ago
Both Scott and Silas have been patient and walked me through every step and question that I have had. 10% Military discount was a great deal for us and my insurance went down due to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for taking the time to share your experience and for your service to our country. It was truly our pleasure to work with you. We believe homeowners should feel informed and comfortable throughout the entire process, so we're glad we were able to answer your questions and keep you updated every step of the way. We're also happy to hear that the military discount helped and that the upgraded roofing system will provide savings on your insurance. Our team takes great pride in delivering quality workmanship, clear communication, and service that doesn't end when the job is complete. Thank you again for trusting Matter-of-Fact Roofing with your home. We appreciate your support and are always here if you need anything in the future.
- 5 out of 5Kristina Kessler2 months ago
10/10! I will always recommend this company for any roofing projects! Silas came out to inspect loose shingles and found a few other problems spots. He got them repaired, didn’t mess up my flower beds and left no trace that he was there. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your kind words and thoughtful review. It truly means a lot to us. At Matter-of-Fact Roofing, we believe that taking care of people is just as important as taking care of their homes. We are grateful for the opportunity to help with your roof repair, but even more grateful for the trust you placed in us during a difficult time for your family. Thank you for allowing us to be of service. Your kindness, patience, and hospitality were greatly appreciated. We will continue to keep you and your family in our thoughts and prayers. If you ever need anything in the future, please don't hesitate to reach out. We are honored to have earned your trust and look forward to helping whenever we can. — Scott, Silas, and the Matter-of-Fact Roofing Team
- 5 out of 5John Cox2 months ago
Matter-of-Fact roofing came out on a short notice and helped identify what we needed and didn't push for anything we didn't. They were professional and nice, would use them again.
Reply from the business
Thank you for taking the time to leave us a review! We truly appreciate your kind words. We're glad we could help on short notice and provide you with the information you needed without any pressure. At Matter-of-Fact Roofing, we believe in honest recommendations and treating our customers with professionalism and respect. Thank you for trusting us with your home. It was a pleasure meeting with you, and we look forward to helping you resolve those roof small roof issues.
- 5 out of 5Leighton Glasscock3 months ago
Minor roof repairs. Quote to work completion was efficient and done well.
Reply from the business
Thank you! Glad we were able to get the roof repair done quick so it didn't slow you down on selling your home!
- 5 out of 5Bree Nowlin4 months ago
Fixed my leaking roof in no time. I wouldn’t go to anyone else!
Reply from the business
Thank you! Needing a roof repair is always the last thing anyone hopes for. We are just glad it was a simple fix, and we could fix your roof before it caused any more damage.
- 5 out of 5Kristopher Haven4 months ago
Excellent work, got us set up well and our roof fixed better than it was when it was previously new. Thank you Bros!
Reply from the business
Thank you so much!! We know a roof replacement is a big investment so thank you for trusting the process, and us to make it as easy as possible
- 5 out of 5Alberto Lugo8 months ago
We are so impressed with the work you did in our roof. You had to fight with our insurance to get us our roof. You never waived and your job was expectacular. You have such a well trained crew that treated my property like it was there …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for taking the time to share such a thoughtful review. We truly appreciate your trust in us throughout the process, and we’re glad we could stand by you and see it through to the end. Hearing that our crew treated your home with care and left everything clean means a great deal to us. That level of respect and craftsmanship is something we work hard to deliver on every job. It has been a pleasure working with you, and we’re grateful for the recommendation. If ever need anything in the future, we’re just a call away
- 5 out of 5Meleah Littlejohn10 months ago
This company is awesome! I called numerous roofing companies but I didn't get a good rapport with any of them. The first time I spoke with Scott and Silas they made a good impression on me. They made the entire process so easy. Matter of …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We truly appreciate your kind words and are delighted to hear about your positive experience. It's wonderful to know that the process felt easy and organized for you. Your feedback about the thoroughness and care taken during the project means a lot to us.
- 5 out of 5Kevin Angell11 months ago
I called about a leak in my roof.They came out the next morning and did a great job. Very reasonable very professional. Would recommend them to anyone
Reply from the business
Thank you very much! We are always happy to help our neighbors in Harris county when ever we can.
- 5 out of 5Wrist Unwounda year ago
Working with Matter of Fact Roofing was a refreshing experience. From start to finish, they were incredibly responsive, professional, and honest—qualities that are increasingly rare in the world of home contractors. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your thoughtful and detailed review! We're truly honored by your kind words and grateful for the opportunity to work with you. At Matter of Fact Roofing, we pride ourselves on honesty, transparency, and treating every home as if it were our own—so it means a lot to hear that reflected in your experience. We're here whenever you need us and sincerely appreciate your trust and recommendation!
- 5 out of 5Jason Allena year ago
I highly recommend Matter of Fact Roofing. The owners are good guys that do the job right the first time. With all of the bad storms we had in the area they were very responsive to our need for a new roof replacement and completed it …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you very much for trusting us with your homes roofing project. We love that we are able to help our neighbors in Harris county.
- 5 out of 5Carla Wilsona year ago
Not only did they take care of replacing my roof, I received the much needed help navigating the insurance companies many pitfalls. They responded to my calls and took the time to explain the process to me step by step and made sure I …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much Ms.Wilson! Our goals are always to make the roofing process as easy and simple as possible, so when we hear our goals have been achieved it makes us very happy.
- 5 out of 5Sharon Kilgorea year ago
Scott and Silas were amazing from start to finish. Even followed up after they were done with roof replacement. 10/10 would recommend for any and all roof issues. Top Notch Service!!!!!!!!!!!!
Reply from the business
Thank you Sharon for the awesome review!! We always strive to make sure all our customers have the best possible experience when dealing with our company and navigating the process of getting a new roof, so we are always glad to hear that we succeeded in our goals.
The latest post from this business
Posted by Matter-of-Fact Roofing, LLC to their own Google profile 10 months ago. Their words, not ours.
🏆 We’re Now TAMKO Gold Certified! We’re proud to announce that Matter-of-Fact Roofing is now a TAMKO Building Products Gold Certified Contractor. What this means for you: · Enhanced Warranty Options – Access to stronger manufacturer-backed coverage · Proven Installation Standards – Certified training ensures your roof is installed the right way · Better Long-Term Protection – Systems designed to last, not just pass inspection · Trusted Materials – Backed by one of the most established names in roofing This certification isn’t handed out lightly—it reflects our commitment to doing things the right way, every time. If you’re considering a roof replacement or want to understand your options, we’re here to help. 📞 Call or message us today for a straightforward, no-pressure consultation. — Matter-of-Fact RoofingApr 17, 2026Call now
What Matter-of-Fact Roofing, LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…questions or would like to schedule a free inspection, just drop us a line. Matter-of-Fact…”
Financing available
“…your money when you can leverage financing options available through residential roofing…”
Family owned
“…As a veteran-owned and family-operated roofing company, we’ve built our…”
Veteran owned
“…Us GEORGIA'S Trusted Family & Veteran-Owned Roofing Company When homeowners in…”
Other roofers in Phenix City
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Superior Roofing Columbuspolite staff, efficient crew, honest staff4.9155 ratings1.3% one and two star(706) 505-0067 | 4.9 | 155 | 1.3%2 of 155 | (706) 505-0067 |
| Torres Roofinghigh quality work, quick work, timely completion4.218 ratings16.7% one and two star(706) 593-5711 | 4.2 | 18 | 16.7%3 of 18 | (706) 593-5711 |
| Best Choice RoofingRoofing contractor4.613 ratingstoo few to compare(706) 981-6635 | 4.6 | 13 | —too few | (706) 981-6635 |
| Summit Roofing Professionalsroof replacement, attention to detail, communication5.012 ratingstoo few to compare(704) 578-4756 | 5.0 | 12 | —too few | (704) 578-4756 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 25 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 23 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.