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Roof Warden

Roofing contractor

Master Roof

2 Main St, Milford, MA 01757

Listed under Marlborough, MA

Google average
5.0
Ratings counted
180
One and two star
1 of 180(0.6%)
Massachusetts median
1.1%

The first three are Google’s own figures for Master Roof, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Massachusetts roofers we list with enough ratings to compare.

Rating breakdown

5.0
180 ratings
Google’s profile shows 181
How the 180 ratings break down, from five stars to one
5
17497%
4
53%
3
00%
2
00%
1
11%
0.6%of these 180 ratings are one or two stars (1)

Lower than most — the typical roofer in Massachusetts sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

The only one or two-star review we hold for Master Roof.

  • 1 out of 5Oliver Bisson6 years ago

    Viewed project but never responded to supply quote.

    Reply from the business

    Sorry about the miscommunication, Oliver! Please reach out to us via phone or email and we'll get on this as soon as possible. -The Master Roof team

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement55
  • thorough inspection9
  • gutter replacement9
  • quick installation7
  • thorough cleanup5
  • attic inspection5
  • insurance claim guidance3
  • detailed quote3
  • shingle replacement3
  • drone assessment3
  • plywood replacement2
  • fascia replacement2
  • ice dam repair2

Other reviews we hold

14 more of the 160 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Gary Litchmana day ago

    Master Roof did a great job on our roof, skylight replacements and gutters. Very professional. Nick came by a few times to discuss what the options were - no pressure just good information. Started the job when promised and got the job done. Everyone I spoke with was very helpful.

    Reply from the business

    Thank you, Gary, for choosing MasterRoof as your roofing contractor! We truly appreciate your feedback. We're glad you found our roof replacement process smooth and pressure-free, and that our communication met your expectations. We want our clients to be well-informed about their options based on our assessment. Your satisfaction is our top priority, and we look forward to serving you again in the future!

  • 5 out of 5Samantha Lecontea month ago

    It was an amazing experience. Nicholas went above and beyond to make sure I got everything I needed with a reasonable price. Fernando answered all my questions and was very patient. The crew that worked on the roof were professional got there on time. It was just amazing. I'm so glad I went with the company and highly recommend.

    Reply from the business

    Samantha, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience with Master Roof. It's great to know that Nicholas and Fernando were able to assist you and answer all your questions. We're proud of our professional crew for their punctuality and dedication during your roof installation and attic venting services. Your recommendation means a lot to us, and we're glad you chose Master Roof for your roofing needs.

  • 5 out of 5Peter Dipersio2 months ago

    Fernando and the team at Master Roof were great to work with! Great communication, thorough work, and a fair price. We’d work with them again!

    Reply from the business

    Thank you, Peter, for taking the time to do a review. We are happy to hear that you had a good experience with our roofing service.

  • 5 out of 5Edward Henderson2 months ago

    I had a 30 year old roof replaced with MasterRoof and I have to say it was a great experience, from the first meeting I found them to be polite,informative and knowledgeable. No pressure sales, they were patient with me on my time …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Edward, we appreciate your feedback! You described our culture perfectly—no pressure sales, just informative guidance. We understand that a roof replacement is a significant investment and not an easy decision. Thank you for trusting us and for recommending us to anyone looking for a roof replacement. Thank you!

  • 5 out of 5William Gaetani2 months ago

    We had a wonderful experience with Master Roof regarding our attic vent fan. Communication was friendly, honest and comfortable. Paul explained what was going with the vents in my attic gave a few economical options. I knew right away Master Roof was right choice for a roofing contractor. The quote for removing the fan and patch job was way below what my wife and I were expecting. Our roof is getting old…Master Roof will be our first call for replacement. Paul gave us an estimated timeline for replacement that was right around what we were expecting. Thank you!

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    William, thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Master Roof and that our communication and transparent pricing made the process comfortable for you. It's great to know that Paul was able to explain your attic ventilation options clearly. We appreciate your trust in us as your roofing contractor and look forward to assisting you when you're ready to replace your roof. Thank you again!

  • 5 out of 5Adrianna Hayes2 months ago

    Nicolas was great! He came to inspect my leak in my roof and he got the job done. He was very professional efficient! Thank you!

    Reply from the business

    Adriana, we appreciate your feedback. It was great working with you on your roofing project. It is not easy to choose a roofing company. Thank you for trusting us. Remember, we are always here for any support.

  • 5 out of 5Patrick Prescott3 months ago

    Master Roof exceeded every expectation we had. After heavy snowfall this winter, we discovered a significant slump in one section of our roof. Out of the three contractors we contacted, Master Roof was the only one willing to take on the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for taking the time to share your experience with Master Roof! We truly appreciate your kind words and are thrilled that you were satisfied with our services. It’s wonderful to hear that our estimator's thoroughness and professionalism made a positive impression on you. We always strive to assess each project carefully to address any underlying issues. We’re also glad that our commitment to flexibility, including offering weekend appointments, resonated with you. It’s great to know that you were pleased with the quality of our roofing service, especially in matching shingles and adding drip edges to your home. We believe in maintaining complete transparency and communication throughout the process, so we’re happy that this was reflected in your experience. Thank you once again for recommending us! We’re proud to be a local, family-owned business and look forward to assisting you with any future roofing needs you may have

  • 5 out of 5Charles LeBlanc3 months ago

    I cannot say enough about Master Roofing. from the staff to the labourers. Sales: Nicholis did not leave until I have complete knowledge of the issues showed me the issues. Coordinator Fernando Kept me well informed on timelines and fully …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for your kind words! We’re happy to hear about your positive experience with Master Roof. It was our pleasure to assist you with the installation of your roof, gutters, and new skylight. We’re glad to know that Nicholas took the time to ensure you understood everything regarding your project, and that Fernando kept you informed every step of the way. Paul prides himself on standing by the quality of our work, and it’s fantastic to hear his efforts resonated with you. Thank you once again for choosing Master Roof for your roofing service – we appreciate your trust in us and look forward to serving you in the future!

  • 5 out of 5Laura OCallaghan3 months ago

    After 31 years, it was finally time for a new roof. We contacted Master Roof in Milford because we knew they had a great reputation in the community. We see their trucks everywhere, and we also knew about the new roof they donated to the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Laura, for your wonderful review! We’re thrilled to hear that you had such a positive experience with Master Roof. It means a lot to us that you noticed the donation we made to the local food pantry; we truly care about supporting our community. We're glad you were happy with the Roof Installation process and the cleanup. If you ever need anything in the future, don’t hesitate to reach out!

  • 5 out of 5Jeremy Torres3 months ago

    Does great work saved my house from falling

    Reply from the business

    Jeremy, it is good to hear that we saved your house from falling. Master Roof is prepared for any type of roofing job.

  • 5 out of 5Fred BoehmEdited 4 months ago

    Master roof did a tremendous job replacing my roof, gutters, and adding gutter guards in a timely, professional and very reasonably priced manner. The house looks so much better now. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Fred. Thank you for your glowing review! We're thrilled to hear about your positive experience with Master Roof and our team. Our commitment to exceptional service is rooted in teamwork and professionalism, and we're glad it made a difference for you. Nicolas, our sales manager, takes pride in ensuring clients feel informed and at ease, and it's great that his approach resonated with you. We're also pleased to hear that Fernando and the installation crew delivered an efficient experience for your roof replacement and gutters while leaving your home clean. Our focus on clear communication and attention to detail is key to our process. Additionally, we appreciate your acknowledgment of our community involvement, including our donation to the Daily Bread Food Pantry. Thank you again for choosing Master Roof and for your trust in us. Your five-star review means a lot to us, and we're here to assist you in the future!

  • 5 out of 5Alejandro Maldonado III4 months ago

    We purchased a new home with a very old roof a few years ago. After a few of my shingles flew off in a storm, I called Master Roof to inquire about replacing them. The owner himself, Wilson, came to our door and he was one of the most …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Alejandro, thank you for taking the time to share your experience with Master Roof regarding your roof replacement. You highlighted our family business's focus on educating homeowners, listening to their questions and concerns, and providing recommendations based on our assessments. I appreciate how you described our process—it's important for us to create a no-pressure environment where we educate our clients to help them make informed decisions. You also mentioned the importance of insulation, which is especially relevant given that our region recently experienced a severe winter with many people dealing with ice dams. While people often call us for snow removal, that's usually a last resort. The real solution is to prevent problems by inspecting your attic for proper insulation and ventilation. Thank you once again for recommending Master Roof for roof replacement. It was a pleasure working with you on your roofing project.

  • 5 out of 5Sam Cueroni4 months ago

    Nicolas was an excellent help! Very professional & easy to engage with! will certainly be back for all my roofing needs in the future! thanks nicolas!

    Reply from the business

    Thank you for your kind words! We're thrilled to hear that Nicolas provided excellent service when he did the inspection. We look forward to assisting you with all your roofing needs in the future!

  • 5 out of 5Anne Fletcher5 months ago

    The two men who came to remove the snow from my roof were extremely polite professional and very hard workers. I recommend Master Roof for all their available services. They coming back to repair my gutters!

    Reply from the business

    Anne, thank you for your feedback. Our goal is customer satisfaction, no matter how big or small the job. Count on us for any roofing needs, including repairs, wind damage, or roof replacements.

The latest post from this business

Posted by Master Roof to their own Google profile 3 months ago. Their words, not ours.

A good roof repair isn’t about the biggest project—it’s about doing the right work in the right places. For this 1960 Holliston home, our team identified vulnerable chimney flashing, worn shingles around the chimney cricket, and a few isolated trouble spots. Instead of pushing a full roof replacement, we completed targeted repairs that improved water protection and helped extend the life of the existing roof. That’s the practical approach homeowners appreciate. Real full article on our website: https://www.masterroof.com/targeted-roof-repair-in-holliston-ma 2 days agoLearn more

What Master Roof says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…With a top-notch team of fully licensed and insured roofers, we guarantee…”

  • Insured

    “…top-notch team of fully licensed and insured roofers, we guarantee that your…”

  • Warranty offered

    “…mark icon Best Roofing Price & Warranty We offer fair pricing for every…”

  • States years in business

    “…With over 20 years of roofing expertise, our team has…”

  • Free estimates

    “…Cost Financing Case Studies GET FREE QUOTE CALL MASTER ROOF Home About Community…”

  • Financing available

    “…a few quick questions below, explore financing options, or schedule a free on-site…”

  • Family owned

    “…& Southeastern MA Master Roof is a family-owned, second-generation roofing company…”

Their site also states: states a founding year.

Other roofers in Marlborough

Ranked by how many ratings Google has counted.

Other roofers we list in Marlborough
Roofing contractor
Lifetime Roofingefficient, courteous crew, fair pricing4.973 ratings1.4% one and two star(781) 472-2301
Hansen Family Roofersstanley, leak, project4.853 ratings0% one and two star(508) 863-4926
All Gutters Inccompany, staff, quality work4.839 ratings5.1% one and two star(508) 204-5889
Advanced Roofing, Siding and Windows Inc.responsiveness, siding replacement, friendly crew4.834 ratings2.9% one and two star(978) 440-5020
Harry's Construction Inc.roof replacement, quality workmanship, gutters4.728 ratings7.1% one and two star(978) 719-1053
Remodart Corpjob, siding work, gutter repairs4.824 ratings4.2% one and two star(508) 649-5004

All roofers in Marlborough →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 180 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 180, of which 160 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.