Loyal Family Renovations

All 6 of the one and two-star reviews we hold for Loyal Family Renovations, most recent first.

• 1 out of 5Joe Hab3 months ago

  Had a salesperson his card says Darwin stetzer, come into my backyard after knocking and realizing we were outside. I wasn't rude, but I found it disrespectful and intrusive to have someone enter the back of the property uninvited while we …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Mimi S.a year ago

  Do not do business with them! They tried to scam me and family by almost 4K! They knocked on our door, got our business and the insurance to pay for our entire house siding and tried to charge a bill of 4k that the insurance company …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5M. Carlsona year ago

  Please educate your salespeople about the definition of "soliciting." I have a very large, clear sign on my door reading, "No soliciting." Despite this, the salesman nonetheless rang the bell, disturbing my family during dinner. When I pointed to the sign, the salesman insisted to me that he was not "selling" anything but would inspect my siding and repair it after giving me the BS "I helped your neighbor get free siding..... Ummmmm, this is soliciting!! Please stop disrespecting homeowners!

• 1 out of 53lbelieve2 years ago

  If I could have given zero stars I would have, because integrity is the most important thing a company can have... Especially when you work so hard to buy yiur first house and want to ensure it has the best care to esentially protect you …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Andrew Meurer2 years ago

  I was assigned a guy named Andy. This guy had me start a claim with my insurance before even coming out to look at my house. He didn’t come out until the adjuster was here to inspect. This company whole motto is they deal with the insurance company and you don’t need to worry about a thing. I ended up having to deal with the insurance company the whole time for them to not approve my claim. Now I feel like an idiot and wasted a lot of time when I could have just fixed the damage myself. They just care about the insurance money and don’t want to put any work or effort in until it’s there.

• 1 out of 5Laura Bieberitz3 years ago

  We did not use them to be clear. We have a very large obvious no soliciting sign. We had a solicitor from this company come to our house and ring the doorbell, when we didn’t go to the door he then started knocking. We have a 3 week old …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Laura - we sincerely apologize that this happened. This was our new Restoration Specialist's first day on the job. He did not see the no soliciting sign. Again, we apologize.

• siding replacement40
• insurance claim assistance27
• easy process20
• hail damage repair19
• fast crew8
• respectful crew5
• claim filing3
• new roof for garage2
• informative staff2
• homeowners claim2
• responsive staff2

14 more of the 92 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Bridget Rebroa month ago

  We worked with Cole, and he was very communicative the whole time. He worked with our insurance to get the best outcome possible for us. He listened to my concerns about a few matters and addressed them properly.

• 5 out of 5Dave Ricea month ago

  Roof replacement provided as promised. Would recommend Loyal Family Renovations.

• 5 out of 5Cindy Sjolunda month ago

  Cole arrived exactly on time and was incredibly thorough. Instead of just giving me a quick verbal price, he took the time to inspect all the affected areas, took photos to show me the exact damage, and provided a detailed, itemized quote. I highly recommend!

• 5 out of 5Tammy Brunettea month ago

  Work was done well and quickly, very friendly people to work with. Chris was so helpful with guiding me through the process. Thank you for everything. Here is a picture of the new look and what it looked like before ( blue ) Love the new look

• 5 out of 5Chuck Wilsona month ago

  A renovator met me at my property. Did a quick inspection and found a bunch of hail damage from the crazy weather we have had this year already. The renovator helped me call my insurance company on the spot following the inspection. He …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Rosy2 months ago

  Loyal Family Renovations was incredibly helpful from the very beginning. As a first-time homeowner, I needed guidance and someone I could trust to walk me through the process of filing a claim for roof repairs. Tony was knowledgeable, patient, and took the time to clearly explain everything to me. I had a lot of questions, and he always made sure I understood each step. The final roof job turned out great, and I couldn’t be happier with the results. I highly recommend Loyal Family Renovations.

• 5 out of 5Susan Lehnen3 months ago

  I contacted Cole Moczynski regarding my roof damage after a wind and hail storm. He helped me throughout the process regarding making an Insurance claim. He was so kind and professional. I recommend using Loyal Family Renovations and working with Cole Moczynski. Great communicator!

• 5 out of 5Ron Adamec3 months ago

  Super friendly people and great service

• 5 out of 5Jill Garcia8 months ago

  Loyal Family recently assisted us with hail damage on our house. Darwin and the team went out of there way to insure the claim went through. Replacement took less than a day to be completed. Would and have recommended Loyal Family to everyone.

  Reply from the business

  Hi Jill! We're delighted you had such a positive experience with us. It's great to know we could help with the hail damage efficiently. Thanks for recommending us to others!

• 5 out of 5Bryan Edmundson8 months ago

  Recently got my home and garage siding done. Turned out better than expected. Tear down and replacement done in 1 day! Would definitely recommend!!

  Reply from the business

  Hey Bryan! We're really happy to hear that the siding turned out better than you expected. Getting everything done efficiently is what we aim for! Thanks a ton for recommending us.

• 5 out of 5Jacqueline Peterson9 months ago

  10/10 recommend Loyal Family for your roofing project. We had a hail claim with insurance and Jake and team made the entire process stress-free. The process was very quick and we had a new roof within 3 weeks of the initial consult visit. Excellent work!

  Reply from the business

  Thanks, Jacqueline! We're really glad to hear you found the process smooth and quick. It's wonderful knowing you felt taken care of throughout your project. We appreciate your kind words!

• 5 out of 5Michael White10 months ago

  Great company to work with, very good communication, assisted with insurance company transactions, the work and clean up was performed quickly, very impressed, highly recommend

  Reply from the business

  Hi Michael! We’re happy to hear you had a great experience with us. It's wonderful to know that our communication and efficiency left such a positive impression. Thanks for the recommendation!

• 5 out of 5Myron Thomsen10 months ago

  Loyal Family Renovations did an amazing job on my house for a new roof and siding. Each job was done in one day. When they were done, everything was cleaned up.

  Reply from the business

  Hey Myron! So glad to hear you’re pleased with the new roof and siding. We always aim for efficiency and leave things spotless. Thanks for the shout-out!

• 5 out of 5Estrella Rendon10 months ago

  I had the pleasure working with Tyler. He helped me start a claim through my insurance. He was very helpful and answered all my questions!

  Reply from the business

  Hi Estrella! We're grateful to hear about your positive experience. It's great to know our team was able to assist with your insurance claim and answer your questions.

• Warranty offered

  “…WARRANTY Loyal Family Lifetime Guarantee At…”

• States years in business

  “…With over 20 years of experience, we have the knowledge…”