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Roof Warden

Roofing contractor

Kelly Home Improvements

19210 Chippendale Cir, Hagerstown, MD 21742

Google average
5.0
Ratings counted
29
One and two star
0 of 29(0%)
Maryland median
1.8%

The first three are Google’s own figures for Kelly Home Improvements, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Maryland roofers we list with enough ratings to compare.

Rating breakdown

5.0
29 ratings
Google’s profile shows 28
How the 29 ratings break down, from five stars to one
5
29100%
4
00%
3
00%
2
00%
1
00%
0%of these 29 ratings are one or two stars (0)

Lower than most — the typical roofer in Maryland sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Kelly Home Improvements. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • gutters8
  • efficient work4
  • gutter repairs4
  • attention to detail3
  • siding replacement2
  • timely completion2
  • insurance claim assistance2
  • clear communication2
  • project management2
  • reliable2

Other reviews we hold

14 more of the 27 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Todd Breakall2 days ago

    Professional service. No messing around. No surprises. Just came in quickly and finished the job. Quality workmanship! Cleaned up everything outta the yard and sidewalks. Left no sign that anyone was there, other than a new beautiful roof and new gutters. Would highly recommend. Thanks Brian and your professional crew for job well done!

  • 5 out of 5Micah Jonesa week ago

    Chris and Brian are excellent at what they do! They made the entire process from start to finish seamless. Would highly recommend to anyone and will be using them again in the future.

    Reply from the business

    Thanks so much, Micah! We're glad to hear Chris and Brian made the process seamless from start to finish. We really appreciate you trusting us with your home and for the kind recommendation.

  • 5 out of 5sandy trenton2 weeks ago

    I would like to express my satisfaction with the recent roof replacement carried out by Kelly Home Improvement. The team, led by Sam and Brian, demonstrated exceptional professionalism and skill throughout the project. I wholeheartedly endorse their services for any of your outside home improvement needs you may have.

    Reply from the business

    Sandy, thank you for such kind words! Sam and Brian will be so glad to hear their professionalism and skill made a real impression on you. We're grateful for your trust in us for your roof replacement, and we truly appreciate you recommending us for others' home improvement needs.

  • 5 out of 5sharon Rossie3 weeks ago

    Amazing work and customer service

    Reply from the business

    Sharon, thank you so much! We're thrilled you had a great experience with us from pricing to workmanship to customer service. We truly appreciate the kind words!

  • 5 out of 5Judi Quellanda month ago

    Are you looking for a good roofer? I know a GREAT roofer, and he owns Kelly Home Improvements. Brian recently replaced my roof and was referred to me by my insurance company's claims adjuster after I nearly got stuck with what I later …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Judi, thank you so much for this incredible review! Brian and the crew will be so glad to hear the whole process — from the quick one-day turnaround to the clean-up — made such a great impression. We're especially glad we could help you avoid a costly mistake, and we're honored by your high recommendation!

  • 5 out of 5Tammy Stottlemyera month ago

    We could not be more pleased with the new roof and gutters. Brian is absolutely a pleasure to work with and is very compassionate about the work that he is doing for you the customer. We really appreciated the time he took to help us make …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much, Bryan and Tammy! It was truly a pleasure working with you both. We’re grateful for the trust you placed in us to replace your roof and gutters, and we’re thrilled to hear you’re happy with the results. Brian takes great pride in helping homeowners make the best decisions for their homes, so your kind words mean a lot. Thank you again for your recommendation and for choosing Kelly Home Improvements. We hope you enjoy your beautiful new roof and gutters for many years to come!

  • 5 out of 5Cindy McDonalda month ago

    Brian & his team were so nice to work with. They were here when they said and finished with a beautiful job. They cleaned everything up when they were done and our gutters were done with the same professional style. I would recommend them to anyone looking for someone trustworthy to do a good job. Cindy McDonald

    Reply from the business

    Thank you so much, Cindy! We truly appreciate your kind words and your recommendation. It was a pleasure working with you, and we’re so glad you’re happy with your new roof and gutters. Thank you for trusting Kelly Home Improvements!

  • 5 out of 5Cory Babbiea month ago

    Outstanding customer service and top notch quality work !

    Reply from the business

    Thank you for the wonderful review! We’re so glad you had a great experience with our team. Your support means a lot to us, and we truly appreciate you choosing Kelly Home Improvements!

  • 5 out of 5Tammy Fochtmana month ago

    Kelly Home Improvements did a great job replacing our roof after storm damage. Brian walked us through the entire process and made sure everything was completed in a timely manner. The roof crew was able to complete the project in one day and cleaned up when finished. Very satisfied customer.

    Reply from the business

    Thank you for your kind words! We’re thrilled to hear that Brian and our roof crew provided you with excellent service and completed the project efficiently. We appreciate your satisfaction and look forward to assisting you with any future needs.

  • 5 out of 5Matt Deneen2 months ago

    Great to work and deal with Brian. and Kelly Hone Improvements. Seamless communication and 1st rate product and installation. Kelly backs up what they sell and install. No upsell or pressure. They worked with me and my insurance carrier with no delays, hassles or holdup. Received exactly what was owed and promised. I would recommend this business for roofing hands down the best around!!! Ethical and Reliant as well

    Reply from the business

    Thank you for your kind words! We’re thrilled to hear you had a great experience with Brian and Kelly Home Improvements. We look forward to serving you again in the future!

  • 5 out of 5Madie McGraw2 months ago

    Brian is an absolute sweetheart, very professional, knows what he is doing. Kept me informed through the whole process, his crew got on that roof and was done in hours, clean up and all. I will recommend him over and over.

    Reply from the business

    Thank you so much, Ms. McGraw, for your kind words! We’re thrilled to hear that you had a positive experience with Brian and his crew. We strive to provide professional and efficient service, and it’s great to know that our efforts were appreciated. We look forward to the opportunity to assist you again in the future!

  • 5 out of 5Mike Wagus2 months ago

    Very professional, work was completed on time and the area was cleaned up afterwards. We a very satisfied with Kelly Home Improvements.

    Reply from the business

    Thank you for your kind words! We’re thrilled to hear that you were satisfied with the professionalism, timeliness, and cleanliness of our work. We look forward to serving you again in the future!

  • 5 out of 5David Ford2 months ago

    Our roof shingles and gutter replacement looks fantastic. The owner of Kelly Home Improvements, Brian, was wonderful to work with. He was honest and straight-forward answering all of our questions. You can have other companies inspect your roof and provide quotes (which I did) or you can make one phone call to Brian. We ultimately selected Brian's company. His team arrived 25 minutes early and started working right way. Roof was done in one day. Gutters installed the next morning. Would we choose Brian and his team again? The answer is a resounding YES!!

    Reply from the business

    Thank you so much for your kind words and for choosing Kelly Home Improvements! We’re thrilled to hear that you were satisfied with the roof shingles and gutter replacement. It was a pleasure working with you, and we appreciate your trust in our team. We look forward to the opportunity to serve you again in the future!

  • 5 out of 5Rebecca Treiber3 months ago

    After a hail storm, we couldn’t be more grateful for Brian handling our home repairs. From start to finish, his service was outstanding. Brian communicated clearly every step of the way, keeping us informed and making sure we understood the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for your kind words, Rebecca! We’re thrilled to hear that Brian’s service met your expectations and made the process easier for you. We take pride in our work and communication, and it’s great to know that it made a difference during a challenging time. If you ever need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

What Kelly Home Improvements says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Us: 240.818.4283 View Our Services 🛡️ Licensed & Insured 🏠 Family Owned & Operated…”

  • Insured

    “…8.4283 View Our Services 🛡️ Licensed & Insured 🏠 Family Owned & Operated ⭐ 10+…”

  • States years in business

    “…Serving our community with pride for over 10 years 📞 Call Us: 240.818.4283 View Our…”

  • Free estimates

    “…About Us Services Our Process Reviews Free Estimate Strong Roofs. · Strong Relationships.…”

  • Family owned

    “…Strong Relationships. Family-owned and operated · Based in Hagerstown…”

Their site also states: warranty offered.

Other roofers in Hagerstown

Ranked by how many ratings Google has counted.

Other roofers we list in Hagerstown
Roofing contractor
Home Source Roofingroof replacement, insurance claim assistance, gutter and downspout repair4.9286 ratings1.0% one and two star(301) 804-0473
Happy Homeleak issue, thorough inspection, scheduling5.0204 ratings0.5% one and two star(833) 384-2779
Shumaker Roofing Companyanswering questions, polite staff, promptness4.952 ratings1.9% one and two star(301) 662-0533
Devoted Roofinginsurance coverage, insurance claim assistance, smooth process5.048 ratings0% one and two star(301) 331-5036
Ridgetop Roofing, LLCmetal roofing, building, people4.837 ratings2.7% one and two star(301) 824-9001
Ultimate Roofingpunctuality, efficiency, answering questions4.935 ratings2.9% one and two star(301) 507-1109

All roofers in Hagerstown →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 29 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 29, of which 27 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.