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Roof Warden

Roofing contractor

JW Roofing

11 Palmetto Pkwy #106, Hilton Head Island, SC 29926

Listed under Beaufort, SC

Google average
5.0
Ratings counted
788
One and two star
8 of 788(1.0%)
South Carolina median
1.9%

The first three are Google’s own figures for JW Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the South Carolina roofers we list with enough ratings to compare.

Rating breakdown

5.0
788 ratings
Google’s profile shows 795
How the 788 ratings break down, from five stars to one
5
77799%
4
10%
3
20%
2
10%
1
71%
1.0%of these 788 ratings are one or two stars (8)

About typical — the typical roofer in South Carolina sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 6 of the one and two-star reviews we hold for JW Roofing, most recent first.

  • 1 out of 5Davida day ago

    Did not turn up to the scheduled appointment

  • 1 out of 5Amy Schmitt Hallinana month ago

    Our roofing project began over seven months ago and remains incomplete, despite payment having been made. Alex/JW Roofing was used through our contractor and was to compelte the roofing area on an upper balcony that we had built on. We have been given multiple explanations for the delays. First, we were told there was a faulty product that needed to be replaced. Then we were informed that supplier lead times were causing delays. Later, we were told the company was tied up with other projects. We have reached out to Alex numerous times seeking updates and resolution, but the outstanding work still has not been completed. While we understand that unexpected issues can arise on any project, seven months is an unreasonable amount of time to wait for a paid job to be finished, especially with limited communication and no clear timeline for completion. We would have preferred to resolve this directly, but after repeated attempts and no satisfactory resolution, we feel others should be aware of our experience. We simply expected the work we paid for to be completed in a reasonable timeframe and with better communication throughout the process. Regardless of whether we chose JW Roofing to do the work or not, we just want the project completed as we were promised.

    Reply from the business

    Amy, thank you for sharing your experience and for outlining the concerns so clearly. JW Roofing values your feedback and remains committed to completing the project with better communication and a clear path forward.

  • 2 out of 5Cory Bischof2 months ago

    I originally hired JW to do a roof replacement. On that end everything went exactly as one would expect. They had my roof replaced in 2 days and the craftsmanship was definitely acceptable. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your detailed feedback, Cory; we appreciate your recognition of our roofing work while also highlighting areas where we fell short with other services. Your comments help us identify improvement opportunities, and at JW Roofing, we're committed to ensuring customers have a seamless experience across all projects. Please know that your input is highly valued as part of our ongoing efforts to meet and exceed expectations.

  • 1 out of 5Anthony Carpenter4 months ago

    NO soliciting mean, NO SOLICITING!

    Reply from the business

    Thank you, Anthony, for sharing your feedback with us. We respect your preferences and appreciate you bringing this to our attention. At JW Roofing, we’re committed to maintaining professional and positive interactions in the community.

  • 1 out of 5Johnny Fairchild2 years ago

    I truly regret hiring this company. I am not happy with the disaster that took place at my house after purchasing a roof with JW. I am also not impressed with the excuses they made to try and get out of paying for the damages. Roof looks great though.. when it’s not leaking! 👍 …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Johnny? We clearly have not done business with you when we have no idea who you are and have no record of you in any of our systems. If we actually did business with you, we would have fixed any leak same day as we do with any leak that occurs. Feel free to prove us wrong on the claim that this is a fake review. Have a blessed day.

  • 1 out of 5Xavier Gist3 years ago

    Terrible service, if I could give negative stars I would. Very rude personale, would not recommend to anybody!

    Reply from the business

    Hello Xavier? Unfortunately we have never done business with you considering we have only done very few repairs and are in contact with all of those customers. Adding into the equation of how serious we take our business, and us having no idea who you are, this is a fake review. Have a blessed day And Have a great day.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement209
  • insurance claim assistance56
  • new roof47
  • smooth process44
  • courteous staff37
  • efficient crew30
  • competitive pricing29
  • hail damage repair15
  • skylight replacement10
  • site cleanup8
  • free inspection6
  • no leaks3

Other reviews we hold

14 more of the 545 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Ron Chace18 hours ago

    I can whole heartedly recommend JW Roofing for anyone needing a new roof. Nate and his team provided a competitively priced roof replacement that was completed with extra care for surrounding landscaping. Their cleanup was great. When they left all they left me was a beautiful new roof. One more point to share. They also replaced three old sky lights, one of which was an odd size located in a confined space. Nate was able to find the perfect replacements for all the sky lights. I’m very pleased.

  • 5 out of 5Erika day ago

    I highly recommend JWRoofing. They just put a beautiful new roof on my house and did a great job! Nathan (owner) took care of any issues quickly and competently going above and beyond! They were also very competitively priced. I highly recommend!

  • 5 out of 5Jeff Polekoffa day ago

    Nathan Robert, the owner of JW Roofing, has integrity and genuinely cares about the quality of his work. He is personable and a pleasure to work with. I recommend JW Roofing without reservation.

  • 5 out of 5Dennis Strikulisa day ago

    This is a great company. Just replaced my roof very professional started early finished early in one day. A very hard working dedicated crew. I highly recommend them for all your roofing needs. Give them a call.

  • 5 out of 5Emily Schumacher2 days ago

    Very happy with the service we received from JW Roofing! I worked with Nate the owner for everything. Replacing our roof was one of the first major purchases/repairs we made with our home and Nate made the process smooth and seamless. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Emily, we are happy to hear you enjoyed your experience with us! Please let us know if there's ever anything you need in the future!

  • 5 out of 5mark shrum4 days ago

    We got detailed bids from 3 roofing contractors and chose JW Roofing for several reasons. Their bid was detailed and clear. Price was not the lowest but very fair for all services to be provided. And we felt very comfortable that Nathan Robert who visited with us often about the bid and how the work would be accomplished. The actual roof replacement (and chimney removal) went exactly as described and planned. Roof was installed well and actually has gotten us several very positive comments about how it looks and the color we chose with Nathan's help - Slate. The crew was punctual, and left the yard, driveway and roof very clean. They did a very professional job and we would use JW Roofing again, if we need a roof - say in 25 years. We also have to say Nathan followed up with us every step of the way, made sure we were comfortable with the color, the dates of installation and finally if we were pleased with the results - which we definitely were. Hand holding with customers at this level is rare these days and was extremely welcome as this was a BIG decisions for us. Nathan was instrumental in making our decision a very happy one.

  • 5 out of 5Marit Schupperta week ago

    Great to work with. Especially in dealing with the HOA!

  • 5 out of 5Jeanne Graybilla week ago

    Nate with JW Roofing is great to work with; very responsive, honest, reliable, and fair; his crew is outstanding

  • 5 out of 5Beveridge Millera week ago

    The day that Nathan Robert showed up at my house for a requested quote I was impressed by how he handled himself and his conversational skills. I became very comfortable with working with him. It was a big job, a total reroof with six new Velux skylights. The JW roofing crew was very organized and swift. There was a little damage to wood in the very tight spaces but was repaired beautifully. I’m extremely happy with their work.

  • 5 out of 5Robert McCampbell2 weeks ago

    I recently had the pleasure of working with JW roofing. This is the third roof I’ve replaced in my lifetime and this company was truly the best, JW Roofing was professional, cost effectivea and reliable. I can say this is the best company …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Tom Beauchamp2 weeks ago

    Nathan Robert and the entire JW Roofing were a pleasure to work with. We had the roof of our home in Berkeley Hall replaced and could not be more pleased with the professional work that was completed

  • 5 out of 5Jay Christy2 weeks ago

    5/5 Stars Hands Down! Working with Nate, the owner of JW Roofing, was smooth and effortless. He was incredibly responsive from day one. His team completed a thorough inspection, handled all the prep work, and got us on the schedule promptly. When the installation team arrived, their efficiency was remarkable; they operated seamlessly, like a NASCAR pit crew. Throughout the entire project, they kept me informed with real-time updates, photos, and explanations of everything they repaired. It was a great experience from start to finish. While I hope I won't need another new roof for the next 40 or 50 years, I wouldn't hesitate to work with them again. If you are in the market for a roof replacement, give Nate and his team a call!

  • 5 out of 5Tania Ramirez3 weeks ago

    Brian was amazing! He answered all my questions and was easy to talk to.

  • 5 out of 5Troy3 weeks ago

    Guideon was great! On time, called to let me know he was on his way, and explained the issue in a way a novice (myself) could understand. Saved their number in my phone, will be my go-to for all my roofing concerns.

The latest post from this business

Posted by JW Roofing to their own Google profile 2 years ago. Their words, not ours.

Storm damage can worsen when roofing problems are left unaddressed. JW Roofing provides storm damage repair in Beaufort, SC, to help property owners recover from high winds, heavy rainfall, and severe coastal weather. Our team will inspect your roof, document affected areas, and complete the necessary repairs. Request an inspection from JW Roofing today.Aug 15, 2026Learn more

What JW Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…, manufacturer-backed warranties, and a satisfaction guarantee to ensure your peace of mind. Get a…”

  • Free estimates

    “…Get a Free Quote Learn More About Us Find the Right…”

  • Financing available

    “…Convenient Payment Plans Flexible Financing Available Learn More Five-Star Reviews What Our…”

  • 24/7 emergency call-out

    “…Get a Quote Blog (854) 683-0827 Open 24/7/365, Including Holidays (854)…”

Other roofers in Beaufort

Ranked by how many ratings Google has counted.

Other roofers we list in Beaufort
Roofing contractor
Monarch Roofingroof replacement, answering questions, thorough inspection4.91,412 ratings1.9% one and two star(843) 491-0544
South Shore Roofingroof replacement, work quality, inspection4.9142 ratings0.7% one and two star(843) 806-0304
Delta Roofing, LLCroof replacement, quick response, insurance claim process5.0131 ratings0% one and two star(843) 489-8555
Two Brothers Roofing LLCquick response, metal roof installation, thorough inspection4.6113 ratings9.7% one and two star(843) 548-1012
South Shore Roofinginspection, insurance assistance, courteous staff4.9109 ratings0.9% one and two star(843) 941-5275
Whipple Roofingprofessional crew, competitive pricing, insurance claim assistance4.8108 ratings4.6% one and two star(843) 227-8431

All roofers in Beaufort →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 788 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 566, of which 545 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.