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Roof Warden

Roofing contractor

Jules Poirier Company LLC

31 E Main St, Avon, CT 06001

Listed under West Hartford, CT

Google average
4.9
Ratings counted
181
One and two star
2 of 181(1.1%)
Connecticut median
1.1%

The first three are Google’s own figures for Jules Poirier Company LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Connecticut roofers we list with enough ratings to compare.

Rating breakdown

4.9
181 ratings
How the 181 ratings break down, from five stars to one
5
17798%
4
21%
3
00%
2
00%
1
21%
1.1%of these 181 ratings are one or two stars (2)

About typical — the typical roofer in Connecticut sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

The only one or two-star review we hold for Jules Poirier Company LLC.

  • 1 out of 5Steve BurgerEdited a year ago

    We’ve had water intrusion issues ever since roof replaced by JulesPoirier Company in 2020. Jules and his Team did 3 follow up inspections, two times they attributed fault to other issues (gutters/chimney condition). Fair, we weren’t looking to pin our issues on something beyond their control. We took that advice to heart and addressed those concerns with a chimney / flashing rebuild as well as twice annual gutter cleaning and now replacement to larger gutters. When the water intrusion issue continued Jules’ team this time pointed blame to a 2nd story window and caulked the flashing/ J channel at the roof to siding transition below the point they suspected water was entering the home. When the water intrusion issue continued I decided to seek advice from other local companies which was an eye opening experience. Seemingly every siding to roof transition was installed incorrectly. Flashing / counter flashing done wrong. Nails through step flashing. Drip edge was also placed on top of ice and water shield (should be below). These issues now need to be addressed at an additional expense to us less than 4 years after our roof was replaced. The caulking they carelessly placed will also make the repairs more difficult. Unacceptable. Upon raising these findings to Jules - no response at all. That’s fine, we would not want JulesPoirier Co doing any further work on our home, but the dancing around an issue of their creation is maddening. Their pricing (in 2020) was competitive with others we received, they were not the lowest bidder nor the highest, but the quality of work is severely lacking and their customer service has been equally poor. Roof replacements are a significant expense to homeowners, we hope you take this review into consideration before contracting with JulesPoirier Company. Additional note regarding JulesPoirier Co response : flashing and counter flashing at siding to roof transition was installed by your team, so “we can’t warranty other issues that do

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Mr. Burger, I'm sorry you feel this way. However, the building department did approve our work and said everything was done correctly. This can be looked at by public records on the Farmington Building Departments Website. We did come out multiple times free of charge to try and help you fix your issue. But as we said we cannot warranty other issues that dont pertain to the roofing it's self. Also, upon looking at your permits noticed that the chimney permit was never closed out. We tried our best to help you free of charge so to say we had poor customer service doesn't really seem fair. We wish you well.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • window replacement19
  • efficient crew10
  • gutter replacement9
  • professional quote8
  • siding repair7
  • responsive staff7
  • door replacement5
  • vinyl siding3
  • professional installers3
  • quick installation2

Other reviews we hold

14 more of the 150 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Les B2 months ago

    We just had our roof replaced by Jules Poirier. If there were six stars to award, I'd have done that! This sure wasn't our first rodeo in terms of roof replacement and I'm sure not easy to please. I found Jules Poirier to be a person of …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Beth Pritchard2 months ago

    Knowledgable, quality work and outstanding customer service!

  • 5 out of 5Kim Morrison3 months ago

    Jules was fantastic to work with from initial conversation to finished job

  • 5 out of 5Michael Salter4 months ago

    Replaced our front door and it came out great.

  • 5 out of 5Joe Petrini5 months ago

    Jules and his team recently helped me with a tricky roof repair. Great job as usual. My family and I have been using Jules Poirier Company for over 30 years. They are the best!

  • 5 out of 5Karen Levandowski5 months ago

    Jules Poirier replaced a sliding glass door and screen for us. His work is excellent and he is very responsive to his clients. I definitely recommend this Company for all your roofing, siding and window needs

  • 5 out of 5Gerald Hess6 months ago

    The Jules Poirier Company replaced our 25 year old roof last summer. THEY DID AN EXCELLENT JOB, WERE VERY ACCOMODATING IN SCHEDULING A DATE THAT MET OUR REQUIREMENTS, AND CLEANED UP WITHOUT ANY DAMAGE TO OUR SHRUBS AND FLOWERS.

  • 5 out of 5Joan Hughes6 months ago

    Great job! Completed on schedule, efficient installation, cleaned up all debris, great customer service.

  • 5 out of 5S Petke6 months ago

    Jules Poirier was very responsive, prompt, and thorough in the two repairs that they completed for us in 2025. Highly recommended.

  • 5 out of 5Tim Healy7 months ago

    Jules is amazing. Fabulous, expert work and fair pricing. This is a GOOD company!

  • 5 out of 5Laura O'Connell7 months ago

    This is a company that has integrity, honesty and does quality work. Mr. Poirier is extremely knowledgeable and thoroughly explains what needs to be done and how to best achieve whatever the fix needs to be. Phone calls are returned promptly. Trust this company with your project!

  • 5 out of 5Katie AponteEdited 8 months ago

    Great experience, will use again in the spring for another job. Highly recommend!

  • 5 out of 5Nancy Bernaiche8 months ago

    I am looking to replace two old, original doors on the north side of my house. They are cracked & allow warm air to escape, adding to the drop in house temperature in the winter & hot air in during the summers. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5joann blythe8 months ago

    Jules Poirier company recently redid our roof and vinyl sided our home. We had looked around at other companies but Jules Poirier was local with a excellent reputation. Both the roofing and the siding crew were timely, professional and did a beautiful job. they also worked to be sure we could enter and exit our home safely when they were working , cleaned up carefully each evening. we are very pleased with the results. Our home looks bright and new. Unexpected bonus our heating bill has dropped coming into winter with the extra layer of wrap under the vinyl. My Mother was so pleased with the results at our home that she also hired Poirier to do her roof replacement, which has been completed to her great satisfaction.

    Reply from the business

    Thank you Joann! We appreciate it!

The latest post from this business

Posted by Jules Poirier Company LLC to their own Google profile 4 years ago. Their words, not ours.

Thinking about a window replacement? It's a great way to enhance your home's energy efficiency and curb appeal. If you're noticing drafts, poor air filtration, or creaking when opening or closing your windows and doors, it might be time for an upgrade. Our team is fully licensed and insured, providing you with peace of mind as we handle your project. We offer a variety of energy-efficient options tailored to your needs. Plus, our roofing projects typically take just one to two days to complete, ensuring minimal disruption to your daily life. For more detailed information about our services, don't hesitate to reach out. Visit our website or call us today to learn more!May 20, 2026Learn more

What Jules Poirier Company LLC says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…of skilled professionals is fully licensed, insured, and protected by workers'…”

  • Insured

    “…professionals is fully licensed, insured, and protected by workers'…”

  • States years in business

    “…As a family-owned business with over 70 years of experience, we've helped countless…”

  • States a founding year

    “…Your Home With Jules Poirier Company Since 1955, Jules Poirier Company LLC has been…”

  • Free estimates

    “…Call for a free estimate. Watch Video SERVING AREA Farmington…”

  • 24/7 emergency call-out

    “…Send a Message BUSINESS HOURS Available 24/7 | Please Call for an Appointment SITE…”

  • Veteran owned

    “…As a local, veteran-owned business, we support our community by…”

Their site also states: family owned.

Other roofers in West Hartford

Ranked by how many ratings Google has counted.

Other roofers we list in West Hartford
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Rhino-Back Roofingroof replacement, answering questions, easy process4.8878 ratings4.1% one and two star(860) 217-1424
Bartlett Brainard Products Co.siding, window installation, professional crew4.740 ratings7.5% one and two star(860) 233-4475
Eagle Rivet Roof Service CorporationRoofing contractor4.425 ratings16.0% one and two star(860) 431-6962
VCB Constructiongutter installation, quality work, respectful team4.920 ratings0% one and two star(860) 309-7298
Eastcoast Roofing and Masonrypatio, money, foundation repair4.717 ratings5.9% one and two star(475) 296-0660
Capital Roofingcommercial roof repair, roof repair, competent staff4.85 ratingstoo few to compare(866) 784-5300

All roofers in West Hartford →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 181 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 181, of which 150 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.