JR Professional Gutter Cleaning & Roofing Repair

All 4 of the one and two-star reviews we hold for JR Professional Gutter Cleaning & Roofing Repair, most recent first.

• 1 out of 5Muneerah SabirEdited a month ago

  Jordan is NOT professional at all. He never came back to complete the job I paid him for even though he said it was a small piece he had to add. HE NEVER RETURNED. Upon inquiring about completing the job he became argumentative and disrespectful and never came back. He did not clean up after removing old gutters from my home. He asked for additional money to have the old gutters removed. He left old gutter clips ALL around the home. VERY UNPROFESSIONAL. DO NOT USE THIS GUY.

  Reply from the business

  Thank you for your feedback. I'm sorry to hear that you were not completely satisfied with our service in Stone Mountain, Georgia. We strive for excellence, and your experience is important to us. Please feel free to reach out directly so we can address your concerns and improve. We appreciate the opportunity to make things right. Best, [Jordan Robinson ] JR Professional Gutter Cleaning & Roofing Repair --- Adjust it as necessary to fit your tone!

• 1 out of 5T Hayes9 months ago

  I hired this roofing contractor back in November 2024 and paid over $600 for repairs. The work included replacing three pipe boots, sealing damaged areas, & fixing three shingles. Unfortunately, my roof is still leaking. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Miss Hayes Thank you for sharing your experience with us. We're genuinely sorry to hear about the issues you've faced with your roof. Our goal is always to provide quality service, and it's concerning to know that you haven't received the support you deserve. We would love the opportunity to make things right. Please reach out to us so we can discuss the details and find a solution together to address the damage and your warranty concerns. We value your trust and hope to resolve this for you as soon as possible. Best regards, JR Professional Gutter Cleaning & Roofing Repair

• 1 out of 5SamoneEdited 3 years ago

  DO NOT USE! I have to keep calling and reminding him about the appointment he made, then he is a no-show. He is nice but is very unprofessional and not consistent at all. I used to get pictures, and then he stopped that. I used to get invoices, and he stopped that also. He was supposed to come by on Friday - still has not come by. UPDATE it took 3 months, and he went up on his prices and did not let me know. Plus, he said I had hail damage on my roof, and he could fix it for $6K......there was NO hail damage.

  Reply from the business

  Dear, Samone Thank you for your feedback. We sincerely apologize for the experience you described regarding consistency and communication. It's important to us to provide transparency and professionalism, and we regret that we fell short in your case. While we understand the frustration with the delays and changes in pricing, we want to clarify that we take any claims of damage seriously and strive to communicate clearly about our services. We appreciate you bringing this to our attention, and we will use your comments to improve our processes. If you would like to discuss this matter further, please feel free to reach out to us directly. Your satisfaction is important to us, and we hope to find a resolution. Best regards, Jordan Robinson (Manager) JR professional gutter cleaning & Roofing repair

• 2 out of 5Samuel Thompson4 years ago

  I really didn’t wanna do this but I feel like I have no choice. This was an awful experience, they charged almost double the initial estimate to replace a section of roof. Then they did it wrong and charged me again to come back and fix the leaks that should’ve been repaired the first time. It was like pulling teeth to get them to come out and finish the repair properly despite me clearly saying that I was under a tight schedule due to closing on the house. Finally, they left a massive mess of debris and garbage from the old roof laying around my house. I asked them multiple times to clean it up and they assured me they would and never did. Honestly I feel like I was taken advantage of and screwed over. Also, they stunk up my entire property by smoking weed while they were working. Do what you want on your own time but that was just unprofessional and honestly unsafe for people working on roof’s. I hope future customer’s have good liability insurance if one of them fall’s off your house and tries to sue you.

  Reply from the business

  Dear Samuel, Thank you for sharing your experience, even though it's concerning to hear. We sincerely apologize for the issues you faced, and it's important to clarify that we have no records of performing work on your property. We strive for clear communication and effective service, and it’s disappointing that we didn’t meet your expectations. We appreciate your feedback and would welcome the chance to discuss this matter further. Please feel free to contact us directly so we can address your concerns. Best regards, JR Professional Gutter Cleaning & Roofing Repair

• quality of work10
• roof repair7
• fair pricing6
• responsive3
• easy scheduling2
• early arrival2
• fast work2
• clear explanations2
• attentiveness2
• professional team2

14 more of the 44 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Shakayla Lightfoota month ago

  I recently hired JR professional gutter cleaning & roofing repair to replace/repair my roof in lithonia, Georgia and the experience was excellent from start to finish. Communication was clear and consistent, they showed up when they said they would, and they took the time to explain the options in plain terms so I felt confident in the decisions being made. The crew was professional, respectful of my property, and worked efficiently without cutting corners. The workmanship looks great, the cleanup was thorough (no stray nails or debris left behind), and the final result noticeably improved the look and quality of my roof. Pricing was fair for the level of work and service provided, and everything was handled smoothly. If you reside in Lithonia, Georgia, or its surrounding areas, and are seeking a reliable, detail-oriented, and highly skilled roofing contractor, I highly recommend JR Professional Gutter Cleaning & Roofing Repair. ,ga or surrounding area and want a contractor who's reliable, detail-oriented, and delivers high-quality roofing work, I'd strongly recommend JR professional gutter cleaning & roofing repair

• 5 out of 5Merry Love2 months ago

  We have a beautiful home in Stone Mountain, ga Mr JR came really fast even gave me a free estimate on a Leak in two different Rooms . He did a fantastic job ! No more leaks!!!

  Reply from the business

  --- Hi Merry, Thank you for the wonderful review! We're thrilled to hear that you were pleased with our roofing service in Stone Mountain, Georgia. It's great to know that we could help with the leak and provide you a free estimate. We’re always here for your future needs! Best regards, Jordan Robinson JR Professional Gutter Cleaning & Roofing Repair ---

• 5 out of 5Mike Garcia2 months ago

  Outstanding experience from start to finish. The team was professional, on time, and did excellent work on both the roofing and gutter installation. They explained everything clearly, kept the area clean, and finished the job faster than expected without cutting corners. The quality of the materials and craftsmanship really stands out. My house looks great and everything works perfectly, even after heavy rain. Highly recommend this company to anyone looking for reliable and honest roofing and gutter services!

  Reply from the business

  Hi Mike, Thank you for your outstanding review! We are thrilled to hear about your positive experience with our team during your roof replacement and restoration carpentry work in Powder Springs, Georgia. Your recognition of our professionalism and craftsmanship truly highlights what we strive for at JR Professional Gutter Cleaning & Roofing Repair. We take pride in serving the Powder Springs community and ensuring every project is completed to the highest standards. Your recommendation not only means a lot to us but also helps others in the area seeking reliable roofing and restoration services. We look forward to assisting you again and are always here for any future needs! Best regards, Jordan Robinson JR Professional Gutter Cleaning & Roofing Repair

• 5 out of 5Utopia Official2 months ago

  Excellent service from start to finish. Fast response time, professional work, fair pricing, and very friendly communication. Everything was handled smoothly and efficiently. Definitely recommend to anyone looking for reliable service

  Reply from the business

  Hi Utopia, Thank you for your fantastic review! We're thrilled to hear about your positive experience with our team during your roof repair in Buckhead, Atlanta. Your recognition of our fast response time, professionalism, and friendly communication truly reflects our commitment to providing reliable services in the community. At JR Professional Gutter Cleaning & Roofing Repair, we take pride in ensuring every project runs smoothly and meets our high standards. If anyone in Buckhead is looking for trustworthy and quality roofing and gutter services, we are just a call away! We look forward to serving you again in the future! Best regards, Jordan Robinson JR Professional Gutter Cleaning & Roofing Repair

• 5 out of 5Bruce Switzer2 years ago

  Jordan repaired and cleaned out my gutters. On time, professional, reasonable cost. Highly recommend.

  Reply from the business

  Hi Bruce, Thank you for the fantastic review! We're thrilled to hear that Jordan provided you with timely and professional service while cleaning your gutters in Buckhead, Atlanta, Georgia. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Best regards, Jordan Robinson JR Professional Gutter Cleaning & Roofing Repair

• 5 out of 5steve lin2 years ago

  I had a random day off from work & really wanted to take care of thr gutter situation sameday, nobody accommodated me except for JR He did an awesome job and he will be my go-to moving forward.

  Reply from the business

  We really appreciate your business. Thanks for letting us handle your Gutter Repairs in Brookhaven, Georgia.

• 5 out of 5Johnny Mann2 years ago

  Great service and Very fast my gutters was leaning Very Bad … thanks guys

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks for choosing us for your gutter repair in Atlanta,Ga

• 5 out of 5Ingrid Mickle2 years ago

  Very professional and reasonable price.

  Reply from the business

  We appreciate your business Thanks for letting us handle your carpentry repairs in Alpharetta, Ga

• 5 out of 5Valid Khamisi2 years ago

  Amazing customer service and on On time I love what they did

  Reply from the business

  Thanks for trusting us with your Home restoration repair’s In Atlanta, Georgia

• 5 out of 5Devang Rajguru2 years ago

  Just used JR to clean my gutters and minor roof repair. He was an amazing professional and gave me a detailed explanation of what’s going on with my roof. I was highly satisfied and will use him again.

  Reply from the business

  Thank you so much for your wonderful review! We're thrilled to hear that you're satisfied with the gutter cleaning and minor roof repair we completed in Brookhaven, Georgia. It's great to know that you appreciated the detailed explanation provided. We look forward to working with you again in the future! If you ever need anything else, please don't hesitate to reach out.

• 5 out of 5Antwon Alsobrook2 years ago

  Great service, quick response and very professional.

  Reply from the business

  Thanks…

• 5 out of 5Katherine Gilene2 years ago

  Great work, on time, easy to schedule and work with

  Reply from the business

  Thanks 🙏 …

• 5 out of 5Dmitri Hambrick2 years ago

  fast and quality work for a great price!! Book them today

  Reply from the business

  Hi Dmitri, Thank you for the fantastic review! We're glad to hear you were happy with our fast and quality work in Atlanta, Georgia. We appreciate your support and look forward to serving you again in the future! Best, [Jordan Robinson JR Professional Gutter Cleaning & Roofing Repair --- Feel free to tweak it as you see fit!

• 5 out of 5lindsay coram2 years ago

  Very professional and did a great job on my gutters. I will be using his service again in the future for additional roof repairs. Thank you!

  Reply from the business

  Hi Lindsay, Thank you for your kind words! We're thrilled to hear that you were satisfied with our gutter cleaning and roofing repair services in Atlanta, Georgia. Your support means a lot to us, and we look forward to assisting you again in the future with any additional roof repairs you may need! Best regards, [Jordan Robinson JR Professional Gutter Cleaning & Roofing Repair --- Feel free to customize it further if needed!

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