Joe The Roofer

All 6 of the one and two-star reviews we hold for Joe The Roofer, most recent first.

• 1 out of 5michael montelibanoa month ago

  3 pieces of soffit needed to be reinstalled after a windstorm knocked it out. Was quoted $700 to replace it. Tired of these contractors trying to take advantage of me. Paid a local handyman to do it for $100 and it took him 15 minutes

• 1 out of 5Tracy Mark6 months ago

  Highly recommend going else where ! Do your research before hiring Joe the roofer ! Unprofessional

  Reply from the business

  Good Morning Tracy, we do not have a record of you in our system. We believe you may have us confused with another company. Can you please provide further details so that we may check our records accurately?

• 1 out of 5Brian Hegartya year ago

  I hired them to put a new roof on my house. They did not put 6 nails in each shingle as required by code. I heard them nailing in the shingles and only heard 5 hits from the nail gun. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  For anyone reading this review, it's important to understand the process we follow. On the day of installation, homeowners should expect the following:The assigned project manager inspects the material for damage and accuracy.The crew sets up tarps and impact protection to safeguard the property.The crew removes the existing roof system, exposing the wood decking (plywood).The wood decking is inspected and replaced as necessary.The new roof system is installed, and material is cleaned up around the property.Upon completion, the project manager inspects the installation for quality assurance before collecting payment.On the day of this particular install (a Wednesday), I delivered our dump trailer at approximately 7:00 a.m. and inspected the material. Some of the bundles were damaged during shipping, so I notified the supply house and arranged for the entire load to be replaced to ensure a consistent color lot. This process took time, but the crew was able to clean up most of the debris ahead of schedule, allowing for training opportunities. This delay resulted in the crew finishing later in the day, which meant the project manager couldn't conduct the walkthrough. We explained this to the homeowner and scheduled it for the following morning.The homeowner made the following points:“Only heard 5 hits from the gun.”“They left debris on top of bushes (plural) and on my deck.”“The owner, Joe, never apologized and made up a lame excuse about a new guy on the job.”“They had to come back and lift every shingle and put the proper amount of nails.”“Do yourself a favor and use another contractor.”It is important to note that this homeowner is a small business owner with over 20 years of experience providing residential and commercial services, which is relevant for several reasons.At 7:46 a.m. the following day, the homeowner sent the first set of text messages regarding the “5 nails.” At this point, the roof had not been inspected or marked as complete. I was on-site with my

• 1 out of 5Ka year ago

  Please do not use this company! Long story short, he did a water test at my I waited nearly two weeks for an estimate, never received it. I called the office asking for it. They told me no …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hey KRISTINA C. Funny that you used the name "Karen", very fitting. You can't hide behind a fake name considering you are 1 of 2 customers we denied service to this year. Not a very long list. Let me be brief for the people reading this. Kristina and her husband, Pete, began contacting my office in January of 2024 complaining of a leak on a 2 year old roof that we did not install. They called two other times, all 3 times hired other local contractors (which is perfectly fine) that were unable to source and fix the leak. On March 18, 2025 Kristina canceled the appointment for the water test that was schedule for that same day, last minute, leaving us with a gap in our work schedule that we were not able to fill last minute. On March 26, 2025, I, with two of my employees performed a water test which took several hours and positively determined the source of the leak. I then provided them with a verbal quote same day for the cost of the repair. I explained to them very clearly that I was uncomfortable proceeding due to what could only be described as them projecting their frustrations with the previous contractors onto me and my staff. I told them to think about it and would send a written proposal after they made their decision, whether they wanted to move forward. Kristina started calling my office the next business day and nastily demanding the written estimate before anything was finalized verbally. When I spoke to Pete, the husband, he felt the price was too high and demanded a discount saying that he had already spent too much money on this project. (Note, he boasted about forcing one of the other contractors to issue him a full refund. They have also written a 1 star review for that contractor at the same time as this one, months after receiving a full refund. I will be sure to call them to let them know who in fact wrote the review, if they haven't figured it out already.) I had decided to deny them service, as is my right as a business owner, due

• 1 out of 5Vance Gillenwater3 years ago

  I paid $300 to get my gutters cleaned and repair (1) down spout at my rental property. They only put 1 screw where the leader met the gutter and ignored the lower part. One week later I came by and it was in disrepair. (see photo) Total …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi "Van", I am very sorry you feel this way but allow me the opportunity to add some detail for the sake of clarity. You first called my office on 4/12/23 and we were there 4/13 and gave you a quote for $400. You finally signed on 5/1/23 for $300.Work was performed on 5/10/23 and invoiced on 5/11/23. After several unpleasant phone calls and emails you finally paid on 5/22/23. 71 days after the work was completed (7/20/23) - not one week later - you came to my office and claimed we didn't do the work we were hired to do correctly. The exact wording on the contract states "reconnect downspout on front right side of home to gutter" and "clean gutters". That is exactly what was done. No more, no less. Your above picture clearly shows that the downspout is still firmly connected to the gutter but has since come apart in the middle and lower sections for whatever reason. We did not ignore the middle and lower sections as they were never part of the agreement because they were not disconnected either time we were there. Normally I would "swing by for 10 minutes", however, after you gave us a hard time paying and were blatantly disrespectful to my staff and myself I made the decision to not pursue any future work with you outside of any active warranty. That decision still stands. For anybody reading this, please refer to the separate review submitted by my office showing pictures of the area in question. Google does not allow us to post pictures when responding to a review. Joe the Roofer LLC tries to make sure all of our customers remain satisfied with our work but as we all well know, there's always that one.

• 1 out of 5Danielle N.7 years ago

  Cheap. Pretends to be a sweet, customer driven and family oriented business when it is not. Owner will sell you on a warranty but will not honor it if damages occur. Same quality of work can be found elsewhere for better prices. I do not recommend.

  Reply from the business

  While we are always looking to get reviews from our customers, we have gone through our records, estimates and payments and we have not done any work for anyone with this name. Is it possible you have us confused with another roofing company? We would appreciate if you could check your records and remove this negative review as it can be damaging to a company's reputation. If you would like to discuss this matter further, please feel free to contact our office at 732-333-0165. Thank you, Joe the Roofer LLC. Freehold, NJ

• estimate24
• siding16
• thorough cleanup8
• new roof installation6
• gutter replacement6
• fair estimate3
• no hard sell2
• plywood replacement2
• honest roofer2
• skylight replacement2

14 more of the 154 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Elissa Paolino3 days ago

  The team was professional and did a great job! I would highly recommend!

• 5 out of 5Betty Orcutt2 weeks ago

  Job site was left spotless, all staff members, including Hannah, Mike, Allison and Dawn. We’re always courteous, helpful and pleasant to work with Mike stopped in a few times to see if we had any questions about the project. I definitely would Joe The Roofer a 10 star rating. A very professional staff communication was great throughout the whole job. I would definitely recommend them to others.

  Reply from the business

  Thanks for the great review! We appreciate your support and are glad you had a great experience with our team.

• 5 out of 5Brian3 weeks ago

  Very professional company, rapid response and didn't try to sell me anything I didn't need. Honest and reliable and they do great work.

  Reply from the business

  Thank you for your kind words! We are glad we could help!

• 5 out of 5Jim Costelloe3 weeks ago

  Hannah and Mike were great from start to finish. The crew worked hard in 90-100 degree temperatures. The finished product was great,clean up great! Can’t ask for better than that!

  Reply from the business

  Thank you for the wonderful review and for choosing Joe the Roofer!

• 5 out of 5Mike locascioa month ago

  Omg from the minute Sales associate Hanna began her explanation of what to expect what I needed I knew this was the company I needed to do the job. The crew worked 13 hours to finish in one day because of the possibility of rain the next …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Our team takes great pride in delivering quality work, clear communication, and exceptional service every step of the way. We truly appreciate your trust and your recommendation!

• 5 out of 5Alexandra Hernandeza month ago

  Full disclosure, Joe did not do my roof. However, he was kind enough to let us do a k-turn in his driveway “against his knowledge”. 10/10, his roof looked excellent.

• 5 out of 5William Ballantinea month ago

  Excellent work that was well planned oiut and followed through. Well done all around.

  Reply from the business

  So glad to hear that! Thank you for your support.

• 5 out of 5Sandy Hayesa month ago

  I contacted Joe the Roofer to have 3 oversized windows installed. Hannah came to my location and showed me options and discussed the project. She was knowledgeable and professional. She explained there would be a delay due to the windows being special order. I was impatient and contacted the office for updates. They made sure to schedule my house as soon as the windows were available. On installation day, the workers were quick, meticulous, clean (laid drop cloths to keep it clean and removed all debris that day). After the install, I was contacted to ensure everything went as planned. It was a wonderful experience proving why local small businesses are superior. Thank you to the Joe The Roofer team.

  Reply from the business

  Thank you for sharing your experience! We're so glad our team was able to make the process smooth from consultation through installation!

• 5 out of 5Ed Suttera month ago

  They did a great job on the roof and their cleanup was amazing. Good crew of workers, friendly and courteous.

  Reply from the business

  Thank you for the great review! We truly appreciate your support and thank you for choosing Joe the Roofer!

• 5 out of 5Patricia Hiltona month ago

  I only had my redone about seven years ago by a different company so I shouldn’t have needed a repair. The old company had come back a few times to repair shingles that have come off on the overhang and after the third time it happened I decided to go with someone else to fix it. By the time this happened, there already would damage underneath the roof. Joe The Roofer came To give me an estimate within a few days of my request and then another week or so to do the repair. They cleaned up everything and they charged me what I thought was fair. But what stuck out to me was how nice everyone was in dealing with them. From their headquarters to Carlos doing the assessment to the workers: Everyone was professional and kind. I would definitely do business with them again.

  Reply from the business

  Thanks so much for your thoughtful review! We're glad we could get your roof repaired properly and that our team made the entire experience a positive one.

• 5 out of 5J M2 months ago

  We have hired Joe the Roofer to re-roof our house in the early spring and are very satisfied about the work been done and the overall experience. For a homeowner we learn from experience that choosing the right contractor is the most …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Really appreciate the kind words. We’re glad you had a great experience with our crew and the finished result. Thanks again for choosing Joe the Roofer!

• 5 out of 5Crazy Train2 months ago

  From the sales person to all 3 teams that arrived to our roof, siding and gutters they were all professional and were extreme accommodating. I would definitely recommend them and would use for future home upgrades.

  Reply from the business

  Thank you for the support! It was a pleasure working on your home.

• 5 out of 5lorip7133 months ago

  Good price, great team

  Reply from the business

  Thank you for trusting our team with your home. We’re glad we could help!

• 5 out of 5James Driscoll3 months ago

  The crew arrived early and did not stop till the job was done. They did a great job from start to full clean-up. Good products, good price, great job.

  Reply from the business

  Thank you for the review and for giving us the opportunity to work on your home.

A slate roof is a true long-term investment that can last over 100 years if installed and maintained correctly. Our experts ensure your home’s structural deck and underlayment are perfect before a single stone is laid. You only pay once the work is moving or completed. Explore our premium slate options.Jun 10, 2026Learn more

• Licensed

  “…in Monmouth County, NJ Trusted & Licensed Roofers Serving Howell, Freehold…”

• Insured

  “…company that is fully licensed and insured, like Joe The Roofer. Verify their…”

• Warranty offered

  “…Roofing and siding Done Right, Guaranteed Every Time Request Your Estimate or…”

• Family owned

  “…Neptune & Beyond At Joe the Roofer, our family-owned and operated company delivers…”

Their site also states: 24/7 emergency call-out.