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Roof Warden

Roofing contractor

Jim Sands Roofing

1340 Springfield Dr A, Seymour, TN 37865

Listed under Sevierville, TN

Google average
4.6
Ratings counted
30
One and two star
3 of 30(10.0%)
Tennessee median
1.9%

The first three are Google’s own figures for Jim Sands Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.

Rating breakdown

4.6
30 ratings
How the 30 ratings break down, from five stars to one
5
2790%
4
00%
3
00%
2
00%
1
310%
10.0%of these 30 ratings are one or two stars (3)

Higher than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 2 of the one and two-star reviews we hold for Jim Sands Roofing, most recent first.

  • 1 out of 5alison la year ago

    ABSOLUTELY DO NOT USE TO INSTALL A STANDING SEAM METAL ROOF! They did a horrible job and parts of the roof are falling apart, sliding apart, and coming off of the house. We have had them come out to assess the issues, they agreed it looked bad, and now they are gaslighting us and not returning calls. It is literally the worst metal roof I have ever seen. Two other roofing companies came out and they said that the installation was done so poorly and incorrectly. While oil canning is always a possibility with metal roofs...due to poor installation ours is worse than to be expected. The entire roof is compromised and it looks like we are going to have to seek legal representation to get things resolved.

  • 1 out of 5Tara McGowana year ago

    Absolutely not. Everyone I met prior to my roof being put up was amazing. Unfortunately a worker stepped through my ceiling. I expected an invoice and for my ceiling to be fixed. Jim came in person to my house ( never met him just went by …

    Google cut this review short. The full text is on their Google profile.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement5
  • customer satisfaction3
  • hunter2
  • family owned company2
  • attention to detail2
  • metal2
  • efficiency2
  • project manager2
  • quality of work2
  • integrity2
  • pay2

Other reviews we hold

14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Beth Rhodes3 days ago

    We are so grateful for the wonderful job that Jim Sands Roofing did for us! New roof and guttering at a great price, crews were very professional. Thank you Hunter - for making this process so easy, each step ran smoothly and extremely fast!!

  • 5 out of 5Ed Spanglera week ago

    This company is AWESOME, Their crew started and wa finished within 8.5 Hours and they did a great job cleaning up! I am very very pleased!!, Outstanding Materials , Quality of Workmanship!, Professional , Respectful of my property, I just …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Destiny Montgomery2 weeks ago

    They did an amazing job with installing my roof. They were on time and got it done quick.

  • 5 out of 5Robert Trentham2 months ago

    Wow what a good experience dealing with this company. To say customer satisfaction is an understatement. Hunter came and gave me a quote and I hired the company and from there on everything was about making sure I had I Great experience …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Doug Ward3 months ago

    Hunter was knowledgeable and friendly. Great price and fast service. They did my full roof replacement in 1 day.

    Reply from the business

    Thank you Doug for the kind words, we love hearing feedback from our customers.

  • 5 out of 5Kevin Obrien3 months ago

    Great company took care of my roof problems also did sofit work hunter sands was very professional as well as all the staff I worked with

    Reply from the business

    Thank you so much for trusting us to fix your roof Kevin.

  • 5 out of 5Richard Hogan4 months ago

    We had a small issue and expected to pay at least a service call. Nope, not even that! …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5ROBERT MORRIS4 months ago

    It was a pleasure to work with Jim Sands Roofing. Hunter was a very knowledgeable roofer and was honest about what he could do to help us fix our water issues. Happy that we had him put a new roof on. Everyone that we interacted with …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5earl flynn4 months ago

    There crew was neat an tidy an done a great job for us would highly recommend then on price an service

  • 5 out of 5Gray Keene4 months ago

    Jim Sands Roofing came highly recommended. The recommendation was right! The work was performed as specified and in a timely and professional manner. Communication during the work was excellent with Kym keeping me informed of some sheathing that needed to be replaced during the work. Hunter Sands was very professional and courteous as the estimator and project manager. I'm a satisfied customer and highly recommend them.

  • 5 out of 5BUFFEY MURPHY6 months ago

    Great customer service, helped with complete process, job completed in one day, family owned company, clean up was great roof looked amazing loved the color

  • 5 out of 5Steven Sproles6 months ago

    If you are looking for an outstanding roofing company, we highly recommend Jim Sands Roofing. They did excellent work for us and their quality and customer service can’t be beat! They were also super fast on responses with questions, etc. Two thumbs WAY UP!! :)

  • 5 out of 5kyler collins6 months ago

    I’ve known the Sands family for a long time, so when it came time to redo our roof, there was no question who I was going to call. We still did our due diligence and got a few quotes from other companies — and they were significantly higher. Keith personally came out to assess everything and provided a very fair and honest estimate. From start to finish, his crew completed the entire job in just one day, and the results were outstanding. Their knowledge, professionalism, and high-quality workmanship truly show in the finished product. It’s rare to find a company that combines integrity, skill, and efficiency the way they do. I highly recommend them to anyone needing roof repairs or a full replacement. You won’t be disappointed!

  • 5 out of 5Robert Lawson10 months ago

    They done a great job on my mom's roof.

What Jim Sands Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Choose Us The Jim Sands Difference 01 Licensed & Fully Insured Every job is…”

  • Insured

    “…Jim Sands Difference 01 Licensed & Fully Insured Every job is covered. We carry full…”

  • Warranty offered

    “…Repair Window Installation Gallery Warranty About Reviews Free Estimate Home…”

  • Free estimates

    “…Gallery Warranty About Reviews Free Estimate Home Services Gallery Warranty About…”

  • Family owned

    “…Free Estimate Our Services Since 1974 Family Owned & Operated 3 Generations of…”

Their site also states: states a founding year.

Other roofers in Sevierville

Ranked by how many ratings Google has counted.

Other roofers we list in Sevierville
Roofing contractor
Pinnacle Home Improvements: Knoxvillewindows, siding, personable staff4.6400 ratings9.0% one and two star(865) 672-9251
Romero Pro Roofingfair pricing, metal roof installation, new roof installation5.0112 ratings0% one and two star(865) 391-5551
E&F ROOFINGcourteous staff, metal roof, shingle replacement5.081 ratings1.2% one and two star(865) 398-7295
CRS Roofing & Gutteringhard working crew, competitive pricing, quick finish4.554 ratings13.0% one and two star(865) 755-4785
Royalty Roofingefficient staff, gutters, kind staff5.049 ratings0% one and two star(865) 210-4584
Eagle Roofingwork, roof repair, affordable5.046 ratings0% one and two star(865) 328-0123

All roofers in Sevierville →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 30 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 22, of which 19 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.