Illinois Roofmasters

All 3 of the one and two-star reviews we hold for Illinois Roofmasters, most recent first.

• 1 out of 5Jess Ga year ago

  I have been trying to get my HOA to inspect my roof since September of 2024. They refuse to do any service despite it being in their contract to maintain. I figured I would try to take matters into my own hands since I am seeing visible water damage inside my home, which is my financial responsibility, due to their negligence. I reached out to Illinois Roof Masters for an estimate in March and was told they would be out by the weekend. Due to some rain, I called again a few days later and was told again, by the end of the week. I never received a response afterward. I gave the benefit of the doubt and called again in April, but was given Rick’s cell phone number. He told me the inspection would be done by April 11. My husband was home the entire day and nobody came by. When I called the following day to inquire, I was told it was completed by drone and that I should have the report by that Monday. Well it is now nearing the end of April and despite my attempts to contact for the report, I have not received a response. I’m severely disappointed because this is becoming a larger health issue for myself and my child and I cannot seem to get any help. I wasted precious time when this company knew I was experiencing water damage. I don’t understand where the disconnect happened, but I won’t recommend this group to anyone.

• 1 out of 5Sandi5 years ago

  Called twice for quote. Someone answered and hung up. Very unprofessional.

• 1 out of 5Jeff Sarnecke7 years ago

  Roof that was installed a few years ago (still under warranty) was damaged in wind storm. I’ve called repeatedly with no answer. When they did answer they said they would call back when then retrieved the file with no call. Then they …

  Google cut this review short. The full text is on their Google profile.

• communication3
• insurance3
• hail damage repair2
• quality of work2
• roof inspection2

14 more of the 18 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Elva Perez2 years ago

  Good companies, they do a good job 👏 …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Andy NearEdited 4 years ago

  We are another roofing company and have consulted with Rick. We’ve worked with hundreds Of other roofing companies and it’s refreshing to see someone who’s professional and organized. It’s all about relationships. And Rick and his team run a great company taking care of people.

  Reply from the business

  Thank you so much! It was great working with you!

• 5 out of 5Gabriel Gonzales4 years ago

  Illinois RoofMasters made sure my roof was exactly done the way I wanted. Quality of work is Unmatched, I was well pleased with the work that was done on my home. I will be calling them for any future roof jobs/repairs.

  Reply from the business

  Thank you so much, we look forward to working with you in the future!

• 5 out of 5Dianna Ulmer4 years ago

  Thorough job. Great company.

• 5 out of 5Mauricio Boix4 years ago

  They did a great job on my commercial roof. After doing my due diligence and getting 3 quotes, i decided to go with Illinois roof masters because of recommendations and price point. Good quality and saved me money.

  Reply from the business

  We appreciate you choosing us to get the job done! Happy we could help.

• 5 out of 5Brian Whyers5 years ago

  Hail damage - not terribly noticeable. I had one inspector come out and say "your deductible would not be worth it". I thought about it and decided to call IRM. Rick came out two days later - we walked through the place again and he pointed out lots of items. We contracted with them, my insurance adjusters completely agreed - IRM then handled the permits (worth the price on it's own) - and then their crew was here only 1 day for the garage and 1 day for the home. Complete clean-up - you wouldn't even know they were here. My wife and I were so impressed, we spotted each crew member a $20. Rick then reminded me of a discount we had discussed (and that was not figured into the price on our initial invoice) - which they honored. This is the kind of company I own and do business with - integrity and craft. Thank you IRM.

  Reply from the business

  Thank you for your kind review and service to our workers. It was a pleasure being able to serve you!

• 5 out of 5Wanda Paryla6 years ago

  Good communication from IL Roofmasters and Rick Jumpa often checked that things were going right. They repaired my garage roof and reshingled with tear-off on house & garage, new garage siding and gutters. Quality workmanship. The crews …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Juan “Cedeno Graphics” Cedeno6 years ago

  Rick inspected my roof and determine I had hail damage that needed to be address before having water damage. Same day he had an estimate I was able to submit to my insurance to get it …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Charlie Qwinn6 years ago

  I requested a free roof inspection from a Facebook ad marketed by Illinois Roofmasters. I was skeptical at first, but they called right after submitting my information and showed up within 24hours. Rick, the roof inspector, got on the roof …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I am happy we were able to make this process smooth for you. Thank you for choosing us for your roofing needs.

• 5 out of 5Jonathan Eidam6 years ago

  Great company to work with!

• 5 out of 5Rachel Carroll7 years ago

  Highly recommend Illinois Roofmasters, they were wonderful to work with and their attention to detail and customer satisfaction was excellent. I cannot recommend them highly enough, and the quality of their work was really good. I would use them again in a heartbeat.

• 5 out of 5David Chacon7 years ago

  Thank you for the honesty and integrity behind your work. I appreciate the quality and professionalism from beginning to end. Highly recommend Illinois Roofmasters

• 5 out of 5Carmen Guzman7 years ago

  I live in Lockport severe thunderstorms are year round. After a storm I saw part of my chimney and pieces of the roof in the driveway and back yard. I called Illinois RoofMasters. It only took that one call and everything was taken care …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Michelle Maag7 years ago

  Really nice people to work with. They went above and beyond to be sure we were satisfied!

• Licensed

  “…and Industrial Roofing Pros: Fully Licensed and Insured Schedule a Free…”

• Insured

  “…Roofing Pros: Fully Licensed and Insured Schedule a Free Inspection Illinois…”

• Bonded

  “…contractors in Illinois Licensed, Bonded and Insured General Liability…”

• States years in business

  “…professional, with over 20 years of experience. He has a wealth of…”

• Free estimates

  “…: Fully Licensed and Insured Schedule a Free Inspection Illinois Roofmasters Has Got You…”