Roofing contractor
High Ridge Roofing & Gutters
1265 35th St, Springfield, OR 97478
Listed under Roseburg, OR
- Google average
- 4.9
- Ratings counted
- 149
- One and two star
- 2 of 149(1.3%)
- Oregon median
- 3.0%
The first three are Google’s own figures for High Ridge Roofing & Gutters, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Oregon roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 141 | 95% | |
|---|---|---|---|
| 4 | 6 | 4% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 1% |
Lower than most — the typical roofer in Oregon sits at 3.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for High Ridge Roofing & Gutters, most recent first.
- 1 out of 5Yureth S9 months ago
Disgusting work
Reply from the business
As you can see from our many 5-star reviews on Google, this review is not typical. This review was left by a disgruntled worker who we had to let go. Unfortunately, this person did not have the skill level they led us to believe.
- 1 out of 5mike jonesa year ago
Service good. Tim not so good with employees
Reply from the business
Hi Mike, We take all feedback seriously, but after a thorough review of our records, we have no record of ever providing service to anyone by your name, nor have we ever employed anyone with that name. We’re committed to maintaining a positive and respectful work environment for our entire team and delivering excellent service to our customers. If this review was posted in error or meant for a different company, we kindly ask that it be removed. If you believe you had a legitimate interaction with our business, please contact us directly so we can better understand and address your concerns. Thank you, Tim Childress Owner of High Ridge Roofing & Gutters
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutter replacement22
- work quality16
- friendly crew8
- inspections7
- skylight repair6
- quick job5
- daily cleanup4
- installation warranty3
- responsive staff3
- on time3
- new decking2
- siding replacement2
- competitive bid2
Other reviews we hold
14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5G. Eisen21 hours ago
Eli and his team did an excellent job and offered clear communication and a high degree of professionalism throughout the process. Both Eli and Justin were friendly, patient, and accommodating, and we greatly appreciated their care and responsiveness -- many thanks!
Reply from the business
Gail, thank you for taking the time to write us such an amazing review. We absolutely appreciate you trusting High Ridge Roofing with your project. I am glad to hear you had a great experience with the team and know we are here to help in the future if you need any of our services. Thank you, Tim
- 5 out of 5Philip Simmons3 weeks ago
They kept to their stated schedule. Cleaned up well, stayed in communication during the project. Because of some damage they found under the old roof, price went up a few …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We're so appreciative for your kind words and understanding! It's great to know that the communication and cleanup met your expectations. Should you have any more projects down the road, we'd be excited to work with you again. 😊 …
- 5 out of 5Kari Hendrickson4 weeks ago
Jon came to inspect our roof and told us no repairs were necessary. We previously paid a lot of money to a different company that ended up being unnecessary so we really appreciate his honesty. If we ever do need roofing repairs, we will absolutely use this company!
Reply from the business
We are deeply grateful for your feedback! 😊 Jon's honesty is something we truly value and we're overjoyed it made a difference for you. If you ever need us in the future, we’ll be more than ready to help! …
- 5 out of 5Tonia Gasper3 months ago
I recently worked with High Ridge Roofing & Gutters, and I couldn’t be more impressed with the entire experience. Their team delivered exceptional professionalism, clear communication, and top‑tier craftsmanship. The crew arrived on time, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We're delighted to know you had such a positive experience with us! Your feedback on our team's professionalism and craftsmanship means a lot. It's fantastic that you loved how everything turned out, and we can't thank you enough for recommending us. Hope to work with you again sometime!
- 5 out of 5K SEdited 3 months ago
Tim and the crew replaced our roof about three weeks now, and just wanted to say how pleased we are with the new roof. The crew came out on a Monday and on Tuesday afternoon they were done! Tim came by one or two days later and inspected the job, and even painted a vent pipe so it would match the color of the roof. The team did like a triple check to make sure all the nails, and debris was picked and everything back in place. I highly recommend this team.
Reply from the business
We're really glad to hear that you're happy with your roof! 😊 Our team strives to ensure every detail is perfect, so it’s wonderful to know you had such a positive experience. Thank you so much for recommending us! We're always here if you need anything in the future. …
- 5 out of 5Dale Hall3 months ago
Outstanding! Everyday they were here exactly at 7:45. The crew went right to work. They had the whole job done in 2 days and it was done perfectly. I cannot say enough about how pleased I am with my roof and dealing with High Ridge Roofing.
Reply from the business
We're so pleased to hear about your great experience with our team! 🌟 It's wonderful to know that our punctuality and efficiency made such a big impression. We truly appreciate your kind words and can't wait to serve you again in the future. …
- 5 out of 5Tasha Lundy4 months ago
Had an emergency this week, customer had to move a downspout location and we ended up short because of it. These guys went out of their way and charged a VERY fair price to supply a matching piece after hours. They'll go above a d beyond to take care of their customers, and they are super kind and pleasant to talk to.
Reply from the business
We're really thankful for your glowing feedback, Tasha! It's a joy to know our team could assist you quickly and with kindness. Going the extra mile for our customers is always a pleasure. We'll be here for any future needs you might have!
- 5 out of 5Courtney Pennington5 months ago
Quickly responded to my needs and was knowledgeable about the work. Would work with them again!
Reply from the business
We're overjoyed to read your kind words! Knowing our team could quickly meet your needs and provide knowledgeable service is music to our ears. We look forward to the opportunity to work with you again in the future. Huge thank you for sharing your thoughts!
- 5 out of 5Loren Bateman5 months ago
High Ridge Roofing is a great company to work with! They are so friendly and professional. :)
Reply from the business
We genuinely appreciate your kind words, Loren! 😄 It makes us happy that you found our team both friendly and professional. We're always here to help with any future needs. Thank you once again for choosing us! …
- 5 out of 5Louie Courtemanche5 months ago
Great company to work with. Eli came out and gave us an estimate and explained the process very well and recommended some newer materials for our roof. The installlers did a great job of cleaning up and even painting some areas that …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We're so delighted to read your wonderful feedback! 😊 It's fantastic to know Eli and Justin made your experience smooth, and our team left a positive impression. We're here whenever you need us. Heartfelt thanks for sharing your experience! …
- 5 out of 5Don Georgis6 months ago
Good job on roof replacement.
Reply from the business
A big thank you for leaving such a positive review! It's wonderful to know that you're pleased with the roof replacement. We can't wait to assist you with any future projects. Your feedback truly motivates our team!
- 5 out of 5Richard Morris (Rick)6 months ago
These guys replaced the roof of our clubhouse, office and Manager‘s home. They did a great job and fixed some things that were kind of wonky from whoever had worked on the roof before so now it’s good and solid. And something they did that …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We truly appreciate your kind words and are glad to know you're happy with the work we did! It’s great that you enjoyed the drone video of the process—it adds a fun touch, doesn't it? We’re grateful for your recommendation and look forward to helping you again in the future.
- 5 out of 5Samantha Vostry6 months ago
We had High Ridge install a new roof on our house. Could not be more happy with everything from point A to Z. Will be reaching out to them again when it’s time to siding repair and new gutters in the next few months. Highly recommend!
Reply from the business
Thank you so much for sharing your wonderful experience! 😊 It's fantastic to know that our team was able to meet your expectations from start to finish. We're eagerly looking forward to assisting with your siding and gutter needs soon. Your recommendation means a lot to us! …
- 5 out of 5Tyler Boehringer7 months ago
Tim is a great guy and you can tell he really cares about making his customers happy.
Reply from the business
We're so grateful for your kind words about Tim! Knowing he made such a positive difference means the world to us. We're delighted to have you as part of our High Ridge family. Thank you for choosing us!
The latest post from this business
Posted by High Ridge Roofing & Gutters to their own Google profile 3 months ago. Their words, not ours.
Rain, moss, and Northwest winds demand a roof you can trust. In Springfield, our Malarkey-certified installers use materials and techniques built for the Pacific Northwest, protecting homes for decades. Ask about a free estimate and our follow-up maintenance.May 22, 2026
What High Ridge Roofing & Gutters says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…(541) 357-4953 CCB #219802 – Licensed, Bonded & Insured Call Us (541)…”
Insured
“…#219802 – Licensed, Bonded & Insured Call Us (541) 357-4953 Home…”
Bonded
“…357-4953 CCB #219802 – Licensed, Bonded & Insured Call Us (541) 357-4953…”
States years in business
“…With more than 35 years of combined experience, we install…”
Free estimates
“…VALUE Button Button Button Button GET A FREE INSPECTION Roofing, Seamless Gutters &…”
24/7 emergency call-out
“…Business Hours 24-HOUR EMERGENCY SERVICE Phone (541) 357-4953 Quick Links Home…”
Mentions the BBB
“…We also hold an A+ rating with the Better Business Bureau and…”
Family owned
“…FAMILY OWNED & COMMUNITY DRIVEN CRAFTSMANSHIP…”
Their site also states: warranty offered.
Other roofers in Roseburg
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Rich Rayburn Roofingprofessional project, estimate, hard working employees4.6160 ratings9.4% one and two star(541) 267-7476 | 4.6 | 160 | 9.4%15 of 160 | (541) 267-7476 |
| Foley Roofing LLCvalue, roof replacement, communication4.441 ratings12.2% one and two star(541) 440-9518 | 4.4 | 41 | 12.2%5 of 41 | (541) 440-9518 |
| Nailed It Roofing & Construction LLC.new roof, cost, quick response4.938 ratings2.6% one and two star(541) 252-5122 | 4.9 | 38 | 2.6%1 of 38 | (541) 252-5122 |
| National Roofing & Constructionnew roof, respectful staff, competitive pricing4.536 ratings11.1% one and two star(458) 910-6549 | 4.5 | 36 | 11.1%4 of 36 | (458) 910-6549 |
| Cascade Roof Care | Cascade Wood Careroof cleaning, moss removal, gutter cleaning5.034 ratings0% one and two star(541) 343-8838 | 5.0 | 34 | 0%0 of 34 | (541) 343-8838 |
| Roseburg Roofing Cojob, bid, new roof4.028 ratings17.9% one and two star(541) 673-0880 | 4.0 | 28 | 17.9%5 of 28 | (541) 673-0880 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 149 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 29, of which 28 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.