Gutter service
Gutter Goat
10421 Bailey Rd Unit J, Cornelius, NC 28031
- Google average
- 4.9
- Ratings counted
- 76
- One and two star
- 1 of 76(1.3%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Gutter Goat, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 74 | 97% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
About typical — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Gutter Goat.
- 1 out of 5Ashley Ca month ago
Dont use these guys. Missed debris in gutters. Still charged full amount.
Reply from the business
We are sorry that we were unable to meet your expectations. We make every effort to provide each customer with the best service possible. To address your concerns, we sent our crew to your home on three separate occasions. The first visit was to perform the scheduled gutter cleaning. After you notified us that a few small twigs had been missed in the gutter guards, we promptly returned to remove the remaining debris and adjusted the gutter guards where possible, despite the missing retaining clips. As a final courtesy, we sent the crew back a third time to clean the tiger striping from the gutters, even though this service is not included in a standard gutter cleaning, and we also adjusted additional gutter guards where we could. As outlined in the signed agreement, our standard gutter cleaning service is intended to restore the functionality of your gutter system by removing debris and ensuring proper water flow. The agreement also clearly states that we do not remove and reinstall gutter guards during a standard cleaning. That service requires significantly more labor and is available as an additional service. During our visits, we also observed that your existing gutter guards have several issues unrelated to the cleaning, including rust and multiple missing retaining clips. The photos you provided of the loose gutter guards as a complaint were the result of those missing clips, not the cleaning service. Without the proper retaining clips, the guards are unable to remain securely fastened and can shift, become loose, or even blow off during high winds. For your reference, I have copied the applicable section of the signed agreement directly from your proposal below. Google does not allow us to include images in our response, so I am unable to attach the page containing your signature. However, the language below is taken directly from the agreement you accepted. We appreciate the opportunity to serve you and regret that we were unable to satisfy you despite
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutter cleaning9
- punctuality9
- responsive team7
- easy to work with6
- attention to detail6
- kind staff4
- professional team4
- diy downspout tips3
- product selection3
- neat installation2
- professional technicians2
- local company2
Other reviews we hold
14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Arup Datta5 days ago
Very good service at the right price.
Reply from the business
Thank you for your trust in us.
- 5 out of 5Christina Rileya week ago
So easy to work with and get scheduled. We had some leaking issues and slope issues so in addition to getting gutters cleaned we got some excellent recommendations. We will be going forward with some additional work to solve our issues long term. Highly recommend!
Reply from the business
Thank you for the kind words! We’re glad we could help identify the issues and provide long-term solutions. We truly appreciate your trust and recommendation!
- 5 out of 5Sarah Wa week ago
Good communication, easy to work with and only gutter company that would look at my underground drains. Respectful of property and did a great job. Will be using them for future gutter maintenance.
Reply from the business
Thank you for the great review! We appreciate your trust and look forward to helping with your future gutter maintenance!
- 5 out of 5David Pratt2 weeks ago
Gutter Goat was great to work with. Very friendly, responsive and knowledgeable. I also greatly appreciated Mike coming by to explain the repairs that were done while we were away. Highly recommend this group
Reply from the business
We appreciate the kind words. Thank you for your support.
- 5 out of 5Brooklynn Halloran3 weeks ago
Great experience!
Reply from the business
Thank you. We appreciate your business!
- 5 out of 5Lynn Marcozzia month ago
Gutter Goat did a fantastic job for me. Tonya was great to work with – she handled the scheduling, sent clear estimates and invoices, and made sure all my questions and concerns were addressed. Mike and his crew were professional, friendly, and delivered high-quality work on my downspout, dry well, and soffit /fascia repairs. Their prices were very reasonable, and I’m truly pleased with how everything turned out. Thanks Lynn
Reply from the business
It was a pleasure working with you Lynn. We truly appreciate your support.
- 4 out of 5Skybar180a month ago
I used them for a gutter repair. An appointment was set up pretty quickly & when the workers came, they inspected the gutters and determined what was wrong.Then they made better adjustments on the gutter to prevent water over flow. The work was done promptly and prices were reasonable. Everyone was really nice. I would use them again for any future gutter needs.
Reply from the business
We appreciate your kind words about our team and pricing. Thanks for choosing Gutter Goat!
- 5 out of 5Jaden Canipea month ago
They do great work and are very easy to work with
Reply from the business
Thank you Jaden. Your business is important to us.
- 5 out of 5Jordan Poncin2 months ago
We’ve used Gutter Goat for our gutter cleaning for 2 years now and they are exceptional! Great follow up, pricing and they come and do the job right! Their guys are always on time, kind and professional! Highly recommend!
Reply from the business
Jordan, we appreciate your business! Thank you so much.
- 5 out of 5James Buote2 months ago
Name says it all, they might be the GOAT. Handled all the business over text, promptly fit in my small job for a fair price. Couldn’t be happier.
Reply from the business
We appreciate the kind words. Our customers matter to us! Thank you.
- 5 out of 5Stephen Head2 months ago
Gutter Goat did an excellent job. They made the process easy!
Reply from the business
Thank you for your business. We appreciate you.
- 5 out of 5Christina Stone2 months ago
Gutter Goat had fantastic communication from my first inquiry, they were able to get us on the schedule quickly, and showed up on time. They completed the project efficiently and sent photos with confirmation. Highly recommend!
Reply from the business
Thanks so much Christina. We appreciate your business.
- 5 out of 5Daniel Salyer3 months ago
The whole process of quoting my gutter to the final confirmation of installation was amazing. I’ve never had a company communicate as effectively with me as they did. Everything from helping me select the right size and style to when they would be there, exactly what they’d be doing, when they were on their way, and when they finished up. They even gave me details on what they did and tips for installing the downspout DIY after they left. Not to mention the fact that they were the cheapest of 4 companies I contacted, too! I highly recommend this company to anyone looking for this type of service. These days, customer service seems to be a thing of the past, but at least I know that with Gutter Goat, it’s being preserved and mighty well at that. Give them a try. You won’t be disappointed.
Reply from the business
Thank you so much Daniel. I appreciate your kind words and more importantly your business. It was great working with you. Thank you so much!
- 5 out of 5Derek Walker3 months ago
Gutter Goat provided great looking gutters for our house at the right price and with wonderful service. They showed up when they said they would, went right to work, answered the questions I had, made sure we were on the same page about what was being done and what the finished product would look like, and finished in less time than I was expecting. Thank you Gutter Goat, we will definitely use you for any future gutters.
Reply from the business
Thank you Derek. We strive to provide professional customer service! We appreciate your business!
What Gutter Goat says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Are you a licensed and insured gutter company? Yes. Our…”
Warranty offered
“…to quality, attention to detail, and satisfaction guarantee, you can trust that your gutter…”
States years in business
“…That Stands the Test of Time: With over 20 years of experience, we bring skill and…”
Free estimates
“…& Soffit Storm Drains SCHEDULE A FREE QUOTE CALL US NOW Our Gutter and Exterior…”
Financing available
“…VIEW MORE Need A Little Help? Great Financing Options Available Here at Gutter Goat Our…”
Family owned
“…Our Story Welcome to Gutter Goat, a family-owned and operated business located in…”
Their site also states: insured.
Other roofers in Cornelius
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Goliath Roofing Incinsurance claim assistance, roof replacement, new roof4.9144 ratings0.7% one and two star(704) 997-6165 | 4.9 | 144 | 0.7%1 of 144 | (704) 997-6165 |
| A&W Roofingroof replacement, smooth process, new roof4.9110 ratings3.6% one and two star(704) 925-1333 | 4.9 | 110 | 3.6%4 of 110 | (704) 925-1333 |
| RGS Prosroof replacement, quick response, detailed communication5.051 ratings0% one and two star(704) 550-3319 | 5.0 | 51 | 0%0 of 51 | (704) 550-3319 |
| Elevate Roofing and Exteriors- Charlotte Branchroofing, hail storm, hail damage repair4.346 ratings15.2% one and two star(704) 785-9354 | 4.3 | 46 | 15.2%7 of 46 | (704) 785-9354 |
| Freedom Roofing, Windows and Siding LLCsiding, responsive staff, thorough inspection5.027 ratings0% one and two star(704) 373-3366 | 5.0 | 27 | 0%0 of 27 | (704) 373-3366 |
| Performance Roofing Systemsjob, clean, hail4.818 ratings0% one and two star(704) 663-0300 | 4.8 | 18 | 0%0 of 18 | (704) 663-0300 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 76 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 21, of which 19 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.