A&W Roofing

All 4 of the one and two-star reviews we hold for A&W Roofing, most recent first.

• 1 out of 5rrifle22a year ago

  I called this company to get an estimate on a roof as a tree had fell on my roof my homeowners insurance was giving me the run around.Nicholas came out an did the inspection an the estimate.we discussed how my homeowners insurance was giving me the run around an he showed me all these other customers estimates an how he got them way more money.after a couple weeks an many phone calls an texts to him an to the office.he still hasn’t returned any calls all i get from the office is he’s working on it.the least he could’ve done was call back.i called the office one last time an asked for a manager or someone above him low an behold he’s supposedly the owner of the company.i do not recommend them

  Reply from the business

  Your story paints such a vivid picture—the anxiety of a damaged roof, compounded by insurance frustrations, and then the sinking feeling when your calls for help go unanswered. You deserved to feel supported every step of the way, not left in the dark. We're genuinely sorry for missing the mark on keeping you updated and heard. Please consider reaching out directly to our office; let us make this right and show you the customer care we truly strive to provide.

• 1 out of 5Kayla Hanson4 years ago

  Not professional at all

  Reply from the business

  Oh no, we're genuinely sorry to hear you didn't have a great experience with us! Since we love making every visit special, we would be thrilled to hear more about what happened and how we can make it up to you. Please feel free to drop by anytime or give us a call - we're all about turning that frown upside down. Let’s make your next visit a fantastic one!

• 1 out of 5John Smith4 years ago

  Not professional at all work was poor would not never recommend to anyone

  Reply from the business

  We're truly sorry to hear that your experience didn't meet your expectations. We strive for excellence and value feedback like yours to help us grow. Our team is committed to addressing any concerns you'd like to share with us and ensuring that we improve for everyone. Please feel free to reach out directly, as we'd love the chance to make things right. Come visit us again and see the difference! 🌟

• 1 out of 5Steve Bottoms5 years ago

  I do not recommend this company at all! A roof inspection was done at my wife's house in Lincolnton about 3 weeks ago by Tim Ames! We never have heard back from him after calling 3 times about the estimate! Guess they don't want the business!

  Reply from the business

  We're really sorry to hear about your recent experience with our roofing services! We strive to ensure all our customers feel confident in the work we deliver. We'd love to make this right and discuss your concerns further. Could you please reach out to us so we can ensure you and your wife feel comfortable and satisfied? Your feedback is valuable for us to improve, and we're here to help. Looking forward to hearing from you soon!

• roof replacement31
• smooth process13
• new roof12
• efficient work12
• insurance claim assistance8
• efficient team7
• leak repair5
• hail damage repair4
• polite team3
• no upselling3
• certainteed shingles2
• quick job completion2

14 more of the 99 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Juliet Valencia2 weeks ago

  Great company! The crew was professional, friendly, and did an excellent job on our roof. They finished on time, cleaned up everything afterward, and the quality of their work was outstanding. I highly recommend them!

  Reply from the business

  So glad to hear you loved working with our team! We always aim to blend professionalism with a personal touch, because our customers are the heart of what we do. Your feedback just makes us smile! If you have any questions in the future or know someone who needs a roofing upgrade, send them our way—we’d love to welcome them into the family!

• 5 out of 5Pixey Dusta month ago

  As a daycare owner, a roof leak is an absolute nightmare. I honestly thought we were going to have to shut our doors and lose business, but A&W Roofing completely saved the day! Their service was incredibly fast and efficient, which was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're absolutely thrilled we could turn a stressful situation into a safe, comfortable space for your daycare again! It’s fantastic to know our efforts made a difference for you and your kiddos. Our crew loves making sure community spaces stay secure and budget-friendly. If you or anyone else in the area needs a hand, we’d love to help—reach out anytime and let’s keep our neighborhood smiling together!

• 5 out of 5Big Danka month ago

  ​"I recently hired A&W Roofing for a major project at my property in Charlotte, and I couldn't be more impressed. We had a massive 50,000 sq. ft. roofing project that needed expert attention, and Nicholas and his team absolutely delivered. ​From the start, Nicholas was incredibly helpful and professional. He was not only precise in his assessment and planning but also remarkably time-efficient, completing the job much faster than I anticipated. Despite the sheer scale of the work, the quality is outstanding, and the pricing was very reasonable given the complexity and size of the project. If you are looking for a roofing contractor in Charlotte who values quality and speed, I highly recommend A&W Roofing."

  Reply from the business

  Thank you so much for sharing your wonderful experience with A&W Roofing! It’s customers like you who inspire us to bring our best every single day. We're thrilled to know you felt impressed by our work. If friends or family are ever looking for reliable roofing help, send them our way—we’d love to welcome them too! And remember, we’re always here for your future projects or questions.

• 5 out of 5Lucky Lucya month ago

  "I cannot recommend A&W Roofing enough! They recently replaced my roof, and I was blown away by how quickly they got the job done. The turnaround time was incredible, and the quality of their work is top-notch. Because they did such a fantastic job on the roof, I didn’t hesitate to hire them to build a deck and install a sunroom for me as well. They are professional, efficient, and reliable. If you’re in the Charlotte area and need home improvement work done, look no further—I’d refer them to anyone!"

  Reply from the business

  Reading this just made our whole team smile! We're so glad you loved how quickly we got your roof replaced – we always treat our customers' homes like our own. If you ever need anything else or know someone looking for a trustworthy roofing crew, we'd be thrilled to help. Give us a shout!

• 5 out of 5Nicole Conard3 months ago

  Excellent service! Nick was professional, courteous and a pleasure to do business with. This transaction was smooth from start to finish. Highly recommend!!!!

  Reply from the business

  So glad to hear you had such a positive experience with Nick and our team! At A&W Roofing, we love supporting the Kannapolis community with reliable and friendly roofing and gutter services. Your recommendation means the world to us! If you ever have more questions or need a hand with anything, don't hesitate to reach out!

• 5 out of 5Meysi Lara3 months ago

  Best roofing company in Charlotte, NC. Had them replace our roof and everything went perfectly. I would recommend A&W Roofing to all my family and neighbors.

  Reply from the business

  Wow, hearing that your roof replacement went perfectly makes our whole team smile! We're so grateful for your recommendation and love that you'd trust us with your family and neighbors. If you ever need anything else—repairs, advice, or just roofing tips—reach out anytime, we're always here to help!

• 5 out of 5Cory Barrett4 months ago

  It was a genuine pleasure working with David with his recommendations for energy efficient windows. They came highly recommended when I asked local groups. He kept me very calm and I learned to trust the process. My windows look amazing …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We’re so glad you felt the difference with David’s recommendations and our energy efficient windows! Nothing makes us happier than creating a cozy, eco-friendly home together with our amazing customers. If you ever want to chat about more ways to save energy or upgrade your space, come back and see us soon or give us a shout anytime!

• 5 out of 5Robert Miller10 months ago

  It’s refreshing to find a company that really desires to do a great job! These guys did a phenomenal job replacing the roof and interior ceiling of an 80 year old home that has incredible sentimental value to my our family. Quality, communication and price more than met expectations!

  Reply from the business

  Reading this absolutely made our day! We know how important your family home is, and being a part of preserving its legacy means the world to our team. We're passionate about making every project feel personal and are so happy everything—from the first chat to the final touches—was just what you hoped for. If your home (or a friend's) ever needs a helping hand again, we're always here and ready to help!

• 5 out of 5Davon Benton11 months ago

  We noticed water pooling near the gutters and discovered the old system had rust damage in several areas. The team replaced them with a new system, and the results were excellent. Drainage is now functioning properly, and the overall appearance of the property has been greatly improved.

  Reply from the business

  Thank you so much for sharing your experience with us! We truly appreciate you taking the time to notice and address the rust damage on your old gutters—catching these things early makes all the difference. Our team loved working with you, and we're always here if you need a hand with future gutter maintenance or repairs. If you have questions or want to chat about upgrading your system, just give us a shout!

• 5 out of 5Marcos Hood11 months ago

  After hail damage, they quickly inspected, repaired, and even helped with my insurance claim. Fast, professional, and stress-free!

  Reply from the business

  We're so glad you felt supported and stress-free through the whole process! Taking care of our community like neighbors is what we’re all about. Don’t hesitate to reach out anytime, and if you know someone who needs roof help, invite them to experience our fast and friendly service!

• 5 out of 5Sophie Watson11 months ago

  A&W Roofing did an excellent job with my roof replacement. The crew was friendly, efficient, and paid close attention to detail. The new roof looks fantastic—highly recommend them to anyone needing roofing work!

  Reply from the business

  Thank you for sharing your wonderful experience! We believe every customer should feel right at home under their new roof, and it’s awesome to hear you felt the crew’s care and attention to detail. If you ever have questions or want to chat about home improvement, we’re here for you. Be sure to tell your friends and family—we’d love to take care of their roofing needs, too!

• 5 out of 5Emily Johnson11 months ago

  Found out during a renovation that the roof vents weren’t sealed properly. They fixed that and went ahead and re-checked the rest of the ridge to make sure it wouldn’t happen again.

  Reply from the business

  What an adventure—thanks for sharing your experience with us! Discovering unsealed roof vents mid-renovation can be such a surprise, but we're truly glad our team could step in, fix things up, and give your whole ridge a thorough check for peace of mind. If you ever need another inspection or have more questions about your roof, we’re just a call away—let’s keep your home cozy and safe together!

• 5 out of 5Neil Warner11 months ago

  Had some damage from hail last year and didn’t feel confident dealing with the insurance side. They helped document everything and made the process less of a headache.

  Reply from the business

  We’re so glad to hear we could take some stress off your plate and help make that hail damage a little less overwhelming! Our team loves walking alongside homeowners through every step of insurance claims, and your trust means the world. If you or any neighbors ever have more questions or need help in the future, please stop by or give us a shout—we’d love to help again!

• 5 out of 5Dawson Lester11 months ago

  The roof looked fine from the ground, but after a detailed inspection, they showed photos of wear around the flashing and vents. Glad they caught it early and saved us from a bigger fix down the line.

  Reply from the business

  Thank you so much for sharing your experience! It's always amazing when we can catch those sneaky roofing issues before they turn into big headaches. We love making sure our neighbors feel safe and worry-free under their own roofs. If you have any more questions or need another check-up, just let us know—we're always here to help!

Hey neighbors! 🌟 Are your gutters overflowing or constantly clogged on your home? At A&W Roofing right here on Prosperity Church Road, Charlotte, we specialize in seamless 5” and 6” k-style gutter replacements and top-notch gutter guard systems. Let's keep that water flowing away from your house together! Give us a shout – we’re always ready to help. 💧🏡 #CharlotteNC #SeamlessGutters #GutterGuard #AWRoofing #HomeCare #HomeSafety #CharlotteRoofing #AWRoofingAug 13, 2026

• Licensed

  “…A & W Roofing is licensed, bonded and insured and we follow…”

• Insured

  “…& W Roofing is licensed, bonded and insured and we follow strict guidelines to…”

• States a founding year

  “…AMILY OWNED AN OPERATED ROOFING COMPANY SINCE 2006 WE OFFER ROOFING SERVICES IN…”

• Free estimates

  “…Contact A&W Roofing today for a free inspection and estimate in Charlotte, NC. Call…”

• Financing available

  “…estimates to set aside funds, explore financing options, or even strengthen insurance claims…”

• 24/7 emergency call-out

  “…Our 24/7 emergency roofing services ensure…”

• Mentions the BBB

  “…We have maintained an A+ rating with the BBB and received Angie’s…”

• Family owned

  “…Find out more ABOUT A&W ROOFING FAMILY OWNED AN OPERATED ROOFING COMPANY SINCE…”

Their site also states: bonded, warranty offered, states years in business.