Roofing contractor
Guerrilla Exteriors
620 N College Ave, Fayetteville, AR 72701
- Google average
- 4.7
- Ratings counted
- 43
- One and two star
- 3 of 43(7.0%)
- Arkansas median
- 2.6%
The first three are Google’s own figures for Guerrilla Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Arkansas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 40 | 93% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 1 | 2% | |
| 1 | 2 | 5% |
Higher than most — the typical roofer in Arkansas sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Guerrilla Exteriors.
- 2 out of 5Steven Trulocka month ago
They gave me a quote on my roof and I couldn't afford it, so I asked them to repair the leak and they refused. I asked that they at least come and remove the tarp they put down on my roof with nails. They never got back with me.
Reply from the business
Hey Steven! Sorry you were displeased with the service. We came out to the home to do an emergency tarp service (for free) to keep the water damage from getting worse on your home. After successfully stopping the leak, we helped you with the insurance process. We met with the adjuster on the inspection twice and it was denied both times. The insurance refused to pay for the repairs. We then provided an estimate for a retail roof replacement as requested. You stated that you wouldn’t be able to afford it and demanded that we repair your roof, though your 3 tab shingles were too old and are not possible to repair to code. You then threatened a lawsuit if we did not fix your leak that insurance had determined was from a much older date than originally discussed. At that point we could no longer continue to perform any services for you. We hope you are able to get help with your home Steven.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement13
- quick response6
- caring staff5
- customer care5
- attention to detail4
- reliable4
- smooth insurance process2
- responsive2
- thoroughness2
- easy to work with2
Other reviews we hold
14 more of the 40 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Crystal Muroa month ago
The team is very hardworking and very helpful! They listened to all the questions and concerns we had, and did thorough research to give us answers.
Reply from the business
Hello Crystal! Thank you for your kind review. We do our best to provide an answer with integrity and accuracy and not just one that is what you want to hear. We are glad the team provided service that meet our standards and we hope to work with you again i the future!
- 5 out of 5Shaun Morrissey3 months ago
Scott at Guerrilla Exteriors was incredible to work with. We got denied multiple times from our insurance company and we were recommended to go to two other roofing companies (neither being Guerrilla Exteriors). Scott stayed in touch …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your review Shaun! You were great to work with throughout the entire process, and though insurance fought for quite some time, I’m glad we were able to keep them honest and get the replacement for your storm damages that you deserved. We hope to work with you again in the future!
- 5 out of 5Kyle Jackson3 months ago
Preston and everyone at Guerrilla Exteriors provided an exceptional experience overall. He was proactive in his communication, provided excellent customer support, and transparent in addressing any concerns I had throughout the process. This whole process was much more seamless than I could have ever imagined turning a difficult situation into a real joy. I can’t thank Preston and everyone at Guerrilla Exteriors for the job they did.
Reply from the business
Thank you for your feedback. We’re glad to have been able to get your home back into great condition, and we thank you for trusting us. We look forward to working with you in the future, Kyle!
- 5 out of 5Vicki Butler3 months ago
Really appreciate Scott and his team coming out so promptly to give a free inspection of my roof. Super informative and friendly! Definitely recommend this company for roof repairs/replacement.
Reply from the business
Thank you so much for the kind words, Vicki! We really appreciate you taking the time to share your experience. It was our pleasure to come out and take a look at your roof, and we’re glad you found the inspection helpful and informative. If you ever need anything down the road, don’t hesitate to reach out—we’re always here to help!
- 5 out of 5Carman Wilcox4 months ago
They know their stuff! I reached out to the company to give me advice on my roof during the home buying process and they exceeded my expectations. Terran and his team are who you want to work with
Reply from the business
Thank you, Carman! We really appreciate you trusting us during such an important process. Buying a home can come with a lot of unknowns, so we’re glad we could give you clear, honest guidance on the roof. I’ll be sure to pass your kind words along to Terran and the team. If you ever need anything in the future, we’ve got you covered!
- 5 out of 5christian hardaway4 months ago
Unfortunately, we live in a world where roofs fail and insurers turn their backs. If you can't fight the elements you can't survive. My insurance company tried to leave me to the elements denying me the freedom of a secure home, but Guerrilla Exteriors didn't hesitate! They saw the quality and state of my roof and marched forward, fighting through bureaucracy to get me approved even when my insurance was ready to leave me helpless. If you want a contractor that will trample every obstacle in their path to get the job done then choose them. Now I can keep moving forward under a roof that actually holds.
Reply from the business
Christian, this truly means a lot—thank you for sharing your experience in such a powerful way. Situations like yours are exactly why we do what we do. No homeowner should feel stuck or unsupported when it comes to protecting their home. We’re glad we could step in, advocate for you, and help push things across the finish line. It wasn’t an easy process, but making sure you have a solid, reliable roof over your head is what matters most to us. We appreciate your trust in us and your willingness to share your story. If you ever need anything down the road, we’re always here for you.
- 5 out of 5Kevin Cagle4 months ago
I don’t trust people with my home easily… but these guys proved themselves. They showed up on time, worked hard, and didn’t cut corners—they truly made it their mission. They handled everything, even the insurance stuff, so I didn’t have to stress about it. The roof came out great, and the price was fair. I’d trust them again. Believe it!
Google cut this review short. The full text is on their Google profile.
Reply from the business
Kevin, we really appreciate you taking the time to share this—it means a lot, especially knowing how important trust is when it comes to your home. We’re glad our team could show up, put in the work, and make the process as smooth and stress-free as possible for you. That’s exactly what we aim for.Thank you again for trusting us and for the strong recommendation. If you ever need anything in the future, we’ve got your back!
- 5 out of 5Preston Hatherly4 months ago
If my roof could talk, it would be bragging right now. these guys showed up on time got the job done without any drama and didn’t leave my yard looking like a construction zone afterward, solid work, fair price and no nonsense. Exactly what you want when someone’s literally working over your head 10/10 would trust them with my shingles again.
Reply from the business
Preston, this might be one of our favorite reviews yet—if roofs could talk, we’d hope they all sound like that! We really appreciate you pointing out the details that matter most: showing up on time, keeping things clean, and getting the job done right without any headaches. That’s exactly the standard we hold ourselves to. Thanks again for the trust and the awesome recommendation. Anytime you need us, we’ll be ready to take care of those shingles!
- 5 out of 5alexander santana4 months ago
Great team! Quality work, super happy to work with Scott! Highly recommend!
Reply from the business
Alexander, thank you so much for the awesome review! We're happy to hear the team delivered quality work and that you enjoyed working with Scott. Reviews like this keep us fired up to take great care of every customer. We appreciate you highly recommending us!
- 5 out of 5Hayden Robertson4 months ago
Consulted with these guys on multiple properties, including my own. Every time I've been taken care of like family with honesty, transparency, and expertise. Scott and the rest of the team will take care of you like no other exterior company in NWA!
Reply from the business
Thank you, Hayden! We strive for excellence and work with integrity for every family we help. We greatly appreciate your feedback!
- 5 out of 5Tara Young5 months ago
Guerrilla Exteriors was so good to us after a hail storm caused extensive damage to our roof, guttering, and garage door. Scott was extremely thorough, informative, and just really great to work with. He went the extra mile In every aspect …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Tara, for this glowing review! After a hailstorm like that, we're so glad we could step in thoroughly, handle every aspect (including those tricky solar panels), and even take the insurance stress off your plate. Your feedback about our extra effort, clear communication, and considerate crew means everything to me, Terran, and the team. As a local Northwest Arkansas business, we take pride in treating homeowners like family and making sure projects go smoothly. Thanks for choosing Guerrilla Exteriors and for the high recommendation—we'd love to serve you or your neighbors again!"
- 5 out of 5Benjamin Hudson5 months ago
I recently connected with Scott and had an outstanding experience. He came out to look at a job for me and went completely above and beyond. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Ben, this review truly made my day—thank you! It's special to know you felt how much I (and our team) genuinely care about our customers and go above and beyond, not just to make a sale but to help folks the right way. In our line of work, integrity and kindness aren't always the norm, so your words hit home. Terran and I are proud to serve Northwest Arkansas with those values. Thanks again for the high recommendation—we'd love to help you or anyone you know in the future!
- 5 out of 5Andie Moore5 months ago
As someone who works closely with homeowners, I’m always mindful of the businesses I recommend. Scott and Taryn run a great company that is very customer-oriented, responsive, and attentive to the details. Their team takes pride in the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Andie, thank you for the fantastic review! Our team works hard every day to deliver top-quality roofing with real attention to our customers, so hearing that you saw that pride and care means everything. Terran and I are grateful for your trust and for highlighting what makes our local business special. Looking forward to serving you (or your referrals) again!
- 5 out of 5Isamar Montes5 months ago
If you need roofing work done, call Scott at Guerilla Exteriors. He’s knowledgeable, reliable, and truly cares about his clients. He shows up on time every time, has an incredible eye for detail, and makes sure everything is done right. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Isa, thank you so much for the incredible review. Scott takes tremendous pride in his work, and it means a lot to hear that his reliability, attention to detail, and care for clients stood out to you. We’re honored by your trust and truly appreciate the 10/10 recommendation!
What Guerrilla Exteriors says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…your free inspection Locally Owned • Licensed & Insured • Veteran Operated…”
Insured
“…Locally Owned • Licensed & Insured • Veteran Operated Integrity First.…”
Free estimates
“…, Siding, Windows, & More Book your free inspection Locally Owned • Licensed &…”
Veteran owned
“…Branch Manager WHO WE ARE — We are Veteran Owned and Locally Operated . We are a…”
Their site also states: financing available.
Other roofers in Fayetteville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| David's Roofinginsurance claim assistance, courteous staff, efficient crew4.9415 ratings3.4% one and two star(479) 391-8044 | 4.9 | 415 | 3.4%14 of 415 | (479) 391-8044 |
| FES Roofinginsurance process, respectful staff, gutter replacement4.979 ratings1.3% one and two star(479) 445-9799 | 4.9 | 79 | 1.3%1 of 79 | (479) 445-9799 |
| Landmark Roofinginsurance claims, easy process, timely completion4.773 ratings8.2% one and two star(479) 225-0844 | 4.7 | 73 | 8.2%6 of 73 | (479) 225-0844 |
| Mel Harris Companynew windows, metal roof installation, window design4.759 ratings5.1% one and two star(479) 383-2602 | 4.7 | 59 | 5.1%3 of 59 | (479) 383-2602 |
| Peak Roofing and Exteriorsclear explanations, roof replacement, efficiency4.956 ratings1.8% one and two star(479) 301-8070 | 4.9 | 56 | 1.8%1 of 56 | (479) 301-8070 |
| Myles Smith Construction, INCsmall jobs, punctual, quick job completion5.055 ratings0% one and two star(501) 681-2691 | 5.0 | 55 | 0%0 of 55 | (501) 681-2691 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 43 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 43, of which 40 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.