Roofing contractor
Griffin's Roofing Service
4113 E Main St, Russellville, AR 72802
- Google average
- 4.9
- Ratings counted
- 109
- One and two star
- 2 of 109(1.8%)
- Arkansas median
- 2.6%
The first three are Google’s own figures for Griffin's Roofing Service, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Arkansas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 107 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 2% |
About typical — the typical roofer in Arkansas sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Griffin's Roofing Service, most recent first.
- 1 out of 5Melinda G2 years ago
We paid for a new roof & soffit/facia repair on my moms house. We did get a new roof. But they did not honor the repairs. Mistake was paying him before I had realtor check for repairs. I live out of town. But then again, we should not have to Do that. We expect an honest business to Do what they are paid to Do. Very sad & would definitely not recommend!
Reply from the business
Thank you for taking the time to provide feedback on our services. We truly value all feedback as it helps us better understand our customers’ perspectives and continue to improve. I would like to clarify a few points to make sure there is a clear understanding of the events. After our initial agreement for a new roof and soffit and fascia repairs, we executed the work as per your specific request to only replace the worst areas of soffit and fascia instead of replacing all of it. During our post-completion walkthrough over 2 months ago, we addressed any concerns you had and did some touch-up painting of the original soffit and fascia that wasn't replaced, at your request. After a second walkthrough, you indicated that you were 100% satisfied with the work, which was further affirmed when you paid the balance in full and later reached out to us for an estimate for additional work. We always strive to provide transparent and comprehensive advice to our clients. We did recommend replacing all of the soffit and fascia, but we respected your decision to proceed with limited repairs. Our goal is always to meet the specific needs and wishes of our clients. If there are any outstanding concerns or areas you feel were not addressed, please give me a call. We're committed to making sure our clients are satisfied and again, we appreciate your feedback.
- 1 out of 5Tim Curtis2 years ago
They gave us a bid then never returned to do the work! They didn't even return numerous messages I left them!
Reply from the business
Tim, I was surprised to read your review. It seems there has been a misunderstanding or a communication gap somewhere. We take all our bids seriously and it is certainly not our practice to ignore messages. We provided a bid for your LVP flooring and were prepared to start the work upon receiving a 50% down payment and a signed contract. However, we did not receive any communication from your side after our initial meeting. We also have not received any messages or emails from you since then, which is why we were under the impression that you were still considering our quote. We understand how frustrating this situation must be for you and we are here to make it right. We would be happy to complete this job for you. Please give us a call at (479) 518-3064 to discuss.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- professional crew12
- pleasant staff10
- new roof8
- quick work7
- initial inspection6
- on schedule4
- quick process4
- fair quote3
- tile backsplash2
- deck installation2
- bathroom remodel2
Other reviews we hold
14 more of the 103 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Tyler Garretta week ago
As a realtor it's important to be able to have a variety of companies you trust to be able to refer to your clients. Griffin roofing is one of those! Not only did they do a great job with the roof itself but also worked hard at get it finished on a tight schedule. Good communication is a must for me and that's what you can expect when selecting this company!
Reply from the business
Thank you, Tyler! We really appreciate the kind words and love partnering with great local realtors like you!
- 5 out of 5Hilda Wa month ago
Mr Griffin provided us with a bid and a timeline for completion. He was on point with installation and job completion! Communication was always top notch and the services were exceptionally great! We recommend Griffin Roofing for all your …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Wow, thank you, Hilda! I really appreciate the high recommendation and the shout-out. It was great working with you to get everything taken care of. Thanks for choosing Griffin's Roofing!
- 5 out of 5Jacob Zambardinoa month ago
Griffin did an amazing job on a full roof repair for our home, Zach Murchison was our rep who came out for a free quote, he was honest and responded very quickly. The owner Will was always available when we had questions. Very kind people and the roof looks excellent!
Reply from the business
Jacob, thank you for sharing your experience with us! I'll be sure to pass along your compliments to Zach—he always strives to provide fast and honest service. We appreciate you choosing us for your roof replacement and are glad we could make the process smooth for you.
- 5 out of 5Alisanne Halla month ago
Very kind and helpful, 10 out of 10 recommend (:
Reply from the business
Thank you for the 5 stars. We greatly appreciate it.
- 5 out of 5Keri Ann Cossey2 months ago
Highly Recommend Griffin's Roofing! The team did a phenomenal job repairing my roof, soffit, and fascia. They arrived right on schedule, worked efficiently, and wrapped up the entire project in …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Keri, for the amazing review! We’re glad you were happy with the entire process and appreciate you trusting Griffin’s Roofing Service with your home. Our team takes pride in doing quality work and making sure every job is cleaned up properly when finished. Thank you again for supporting our local business and for the recommendation!
- 5 out of 5DONNA STOUT2 months ago
It has absolutely been a pleasure to work with this company! The whole process was easy, quick and effortless on my part. They did an excellent job! I would highly recommend them!
Reply from the business
Thank you for the wonderful review, Donna! We are so glad we could make the roof process smooth and effortless for you. We truly appreciate your business and your recommendation!
- 5 out of 5Jason Storm2 months ago
We chose Griffin’s for our new roof after recommendations from friends who had used them in the past and was not disappointed. Great service and quality work! Roof looks great! Would definitely recommend them for your roofing needs.
Reply from the business
Thank you for the fantastic review, Jason! We are so glad we could deliver a great new roof for you. We appreciate your recommendation and your business!
- 5 out of 5Larry Heflin2 months ago
Griffin Roofing replaced our roof after working with all the rainy weather and did so keeping everything dry as possible. They made quick work of replacing some bad decking and putting down all new shingles. And, the cleaned up before they left was incredible. I even learned a couple things about Roofing materials, thanks Will... Zach was a pleasure to work with also!!
Reply from the business
Thank you, Larry, for the fantastic 5-star review! We truly appreciate you trusting Griffin's Roofing with your roof repair project. Weather challenges can definitely make roofing projects more complicated, so we're glad our team was able to keep your home protected while completing the work. Both Will and Zach take pride in educating homeowners, providing excellent service, and making the entire process as smooth as possible. We believe a job isn't finished until the property looks great and our customers are completely satisfied. Thank you again for your recommendation and for choosing Griffin's Roofing. We're grateful for the opportunity to serve you!
- 5 out of 5Jackie Bell2 months ago
Fast response, Incredibles pricing and delivered what he said he would do. It’s rare to find contractors that actually show up but Griffin Roofing did!
Reply from the business
Thank you, Jackie, for the wonderful 5-star review! We truly appreciate your kind words. Providing fast responses, with fair prices, and delivering on our promises are all things we take seriously! We know that good communication and showing up on time makes all the difference. We're grateful for the opportunity to help with your storm and wind damage repairs and are glad we could earn your trust. Thank you for choosing Griffin's Roofing and for recommending us to others. If you ever need anything in the future, we're here to help!
- 5 out of 5Marcus McCormick2 months ago
Griffin's Roofing has done a great job - and communicates so clearly and professionally! They definitely are competitive in their pricing and work their hardest to get jobs finished efficiently and effectively. Definitely recommended as a company you can rely on.
Reply from the business
Thank you, Marcus, for taking the time to leave a review! We're honored by your recommendation and appreciate your kind words about our service. We believe our customers deserve to stay informed throughout the entire roofing process, and we're glad that commitment made a difference in your experience. Thank you for trusting Griffin's Roofing with your roof inspection and installation. Our team works hard to complete every project on time while maintaining a standard of excellence,. We're grateful for the opportunity to serve you. We appreciate your business and look forward to being here whenever you need us in the future!
- 5 out of 5Kyran Sinclair3 months ago
Great group of guys, very professional and got everything done in no time. Highly recommend!!
Reply from the business
Thank you, Kyran, for the 5-star review and recommendation! We're glad to hear you were happy with our services. Our team works hard to provide quality workmanship, clear communication, and efficient service on every project, especially when storm and wind damage are involved! We appreciate the opportunity to earn your trust and are grateful you chose Griffin's Roofing. If you ever need us in the future, we're just a phone call away!
- 5 out of 5Randy Beaver3 months ago
Great group of guys came to the house . Took our roof off and had the new one put back on the same day. I would truly recommend them
Reply from the business
Thank you so much, Randy, for the kind words and recommendation! We truly appreciate you trusting us with your home. Our crew works hard to make the roofing process smooth and efficient, so we’re glad to hear you were happy with the quick turnaround and the final result. It was a pleasure working with you, and we’re grateful for your support!
- 5 out of 5Selena Walsh4 months ago
We've used Griffin Roofing for two of our investment properties so far and will definitely call them again for any future roofing needs. Professional, reliable and affordable. Highly recommend!
Reply from the business
Thank you so much for your kind words and for trusting us with your investment properties. It truly means a lot to our team! We know how important it is to have a roofing company you can count on, especially when it comes to protecting your investments. We're grateful for the opportunity to serve you and appreciate your continued confidence in us. Looking forward to working with you again whenever you need us!
- 5 out of 5Brandie4 months ago
Zach Murchison and the Griffin team was wonderful to work with. Great packet/presentation with visuals and price options. Strong communication through email, text, phone, and in person. Once we determined what we needed the roof …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Brandie, for the amazing review! We truly appreciate your kind words and the trust you placed in Zach and our team. We work hard to provide clear options, strong communication, quality workmanship, and a clean jobsite from start to finish. It means a lot to hear that your experience reflected that. Thank you again for choosing Griffin’s Roofing Service—we’re always here if you ever need us in the future!
The latest post from this business
Posted by Griffin's Roofing Service to their own Google profile 4 months ago. Their words, not ours.
🔥 ONLY 2 MORE DAYS TO VOTE! 🔥 The games are almost over... and we need your help to bring home the gold! 🏆 Griffin’s Roofing is in the running for: ⭐ Best Roofing Service ⭐ Best Contractor ⭐ Best Restoration/Repair Voting ends August 25th, so if you haven't cast your votes yet, now's the time! And remember, you can vote once a day, so be sure to vote again tomorrow! We appreciate every single vote and everyone who continues to support our local, family-owned business. 💙 #GriffinsRoofing #BestOfTheBest2026 #RiverValley #SupportLocal8 hours ago
What Griffin's Roofing Service says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…AR Griffin’s Roofing Service is a licensed and insured roofing contractor…”
Insured
“…Roofing Service is a licensed and insured roofing contractor serving…”
Bonded
“…Griffin’s Roofing Service: Licensed, bonded & insured Arkansas roofing…”
Warranty offered
“…Customer-Focused Satisfaction guaranteed with long-lasting, durable roofing…”
States years in business
“…Roofing Service, we bring over 75 years of combined experience in the roofing…”
Free estimates
“…Siding Gallery Contact Us Blog Get Free Quote Home About Us Services Commercial…”
Mentions the BBB
“…certifications and maintain an A+ rating with the Better Business Bureau (BBB)…”
Other roofers in Russellville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| SMI Roofingroof replacement, insurance process, respectful staff5.0232 ratings0% one and two star(501) 464-5139 | 5.0 | 232 | 0%0 of 232 | (501) 464-5139 |
| Miller Roofing Companyroof replacement, insurance company issues, polite crew4.5124 ratings10.5% one and two star(479) 890-3499 | 4.5 | 124 | 10.5%13 of 124 | (479) 890-3499 |
| Rhino Roofingroof replacement, courteous staff, insurance assistance5.0110 ratings0% one and two star(501) 813-9009 | 5.0 | 110 | 0%0 of 110 | (501) 813-9009 |
| BRS Roofing Inc.job, insurance, roof repair4.838 ratings5.3% one and two star(479) 967-2288 | 4.8 | 38 | 5.3%2 of 38 | (479) 967-2288 |
| J&J Roofing Claimsroof installation, insurance claims, rapid work5.024 ratings0% one and two star(479) 280-7358 | 5.0 | 24 | 0%0 of 24 | (479) 280-7358 |
| River valley Roofing LLCmario, reasonable pricing, efficient team5.018 ratings0% one and two star(501) 269-2492 | 5.0 | 18 | 0%0 of 18 | (501) 269-2492 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 109 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 109, of which 103 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.