Frontline Consultants & Contracting LLC Roofing

All 8 of the one and two-star reviews we hold for Frontline Consultants & Contracting LLC Roofing, most recent first.

• 1 out of 5Rawya Hafeza week ago

  Frontline Consultants LLC showed poor work ethics during my roof project. They caused damage, refused responsibility, and ignored professional repair documentation I provided. Their lack of transparency and accountability made this a highly negative experience

• 1 out of 5Vince Gregorya month ago

  What should have been a straightforward roof replacement turned into one of the most stressful and frustrating experiences our family has ever dealt with. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Vince, Thank you for taking the time to share your experience. We're sorry to hear that you feel this way. We want to clarify a few important facts for anyone reading this review. The roof installation itself was completed properly and in accordance with applicable building codes. The remaining balance on your account is for the completed roofing work, which is separate from the concerns regarding the water line. Regarding the water line, our investigation determined that it had been previously installed by another party and was not installed to code, as it was fastened directly against the roof decking. Because our company did not install the plumbing, we could not accept responsibility for another contractor's workmanship or the cost of replacing it. We did, however, offer to have our licensed plumber come to your property to correct the plumbing installation and bring it up to code at your expense. Unfortunately, you declined that service. We understand that dealing with unexpected issues during a construction project is frustrating, and we genuinely wanted the opportunity to help resolve the situation. Our goal has always been to work toward a fair solution. As for the statements regarding other neighbors, we can only speak to our own record. We continue to receive referrals and new roofing projects throughout your neighborhood because of the quality of our work, customer service, and the dedication of both our field representatives and office staff. If you would still like to discuss the matter or allow us the opportunity to assist, our door remains open. Please feel free to contact our office at any time. We appreciate your feedback and wish you and your family the very best.

• 1 out of 5Barb Mills2 months ago

  I am sick and tired of there high pressure sales tactic. They pray on Sun City because they think the elderly are easy sales. I’m sick of it.

  Reply from the business

  Hi Barb, we’re sorry to hear you feel that way. We completely understand how frustrating it can be when multiple roofing companies are in the area after a major storm event. The September hail storm affected a large portion of Sun City, and many homeowners were dealing with legitimate roof damage and insurance concerns. At Frontline Consultants & Contracting LLC Roofing, our goal is never to pressure anyone. We provide free inspections, educate homeowners on what we find, and leave the decision completely up to them. We also want to clarify that we have not performed any work for you, but we still appreciate the feedback and will continue working to make sure our team approaches every homeowner with professionalism and respect.

• 1 out of 5Danielle Lucas5 months ago

  Communication was very poor, and the project experienced multiple delays. Overall, I don’t feel the quality of work did not meet expectations and not worth the price. Even the drywall contractor was unreliable— arriving hours late or failing to show up at all.

• 1 out of 5Lorin Murray8 months ago

  1 star for materials, house, studio, shed 21K. Crew of 8 various skill levels completed structures in 1 day. House deck wood 45 yrs old, prior evap cooler leakage, saggy, warped wood WASN'T REPLACED, owner instructed crew to cover over. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Pat Hutchinson10 months ago

  I hired Frontline Consultants & Contracting LLC for a roofing project that began during an incredibly difficult time in my life — I became a widow while the work was underway. I had hoped for a smooth, supportive experience, but unfortunately, the process has been marked by unnecessary delays and poor communication. The roof itself took nearly four months to complete, far longer than anticipated. Even now, the project remains unfinished: to date the requested solar screens have yet to be made and installed, and the vent above the front window is still missing. These outstanding items have lingered without resolution. What’s been most challenging is the lack of communication. I’ve had to initiate nearly every interaction, often waiting days or weeks for updates. At a time when clarity and follow-through were especially important, I felt left in the dark. I’m sharing this review in the hope that Frontline Consultants & Contracting LLC will take steps to improve their responsiveness and project management — especially when working with homeowners navigating personal loss or major life transitions. Professionalism and empathy go hand in hand.

• 1 out of 5Brenda COLVIN-SMITHa year ago

  Between Fronline Consultants and Contracting and OUR WORLD SOLAR, the job I need done has been a viscious circle, I was told by Frontline that once the homeowners ins. payed out that they would take care of EVERYTHING ELSE as far as …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Derian Barceloa year ago

  Do not go with this company for roofing, or at the very least not with Michael. He handled our roof repair and did a terrible job. First and foremost I don’t believe he submitted the insurance claim correct and we were charged for crane services and more. Now that these people are trying to take money from my mom they claim they never ever charge crane services when I directly paid Michael $1,200 specifically for that, I also had more than one contractor tell me it was a multiple day job and these guys did it in less than one. We overheard Michael telling them they had rush my roof in order to get to another house that they had to complete in order to return to Phoenix which is not my fault. I had other roofers check their work for the same reason and many things were found wrong. I wouldn’t go with this company just money hungry.

• roof replacement46
• insurance coverage35
• insurance claim assistance22
• storm damage repair8
• insulation replacement2
• shingle installation2
• helpful technician2
• drywall repair2
• thorough cleanup2
• quick installation2

14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Judy Bernsteina week ago

  Frontline was very professional. Rosa in the office always answered the phone or returned my call immediately. The roof looks amazing. They cleaned up everything. They were fast and efficient. I highly recommend Frontline Consultants & Roofing.

• 5 out of 5Rob C.a month ago

  If you need a new roof, Frontline is the company you want! They replaced my roof on April 30, 2026 and I can't say enough good things about them. From start to finish, every interaction was friendly and professional. Every question was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Kathy Dudley2 months ago

  Frontline replaced my roof that was damaged from a storm. The staff at Frontline were great.

  Reply from the business

  Hi Kathy, Thank you for the 5-star review! We truly appreciate the opportunity to replace your storm-damaged roof. It means a lot to hear that you had a great experience … More

• 4 out of 5Kathleen Davis2 months ago

  Did the work when they said they would

  Reply from the business

  Kathleen, thank you for the review and for trusting Frontline Consultants & Contracting with your roof repair and inspection. We pride ourselves on showing up when we say we will, communicating clearly, and getting the job done right. We … More

• 5 out of 5Marcus Ruppel2 months ago

  Highly recommend this company. They are very professional and were able to complete multiple projects at my home.

• 5 out of 5Dan and Karen Fish2 months ago

  Elijah was awesome putting up especially with me. The crew that completed the tear off and installation were very good too.Seamless process.

  Reply from the business

  Thank you, Dan and Karen, for the amazing review! We’re so glad to hear you had a seamless experience with our team. Elijah works hard to make sure every homeowner is taken care of, and we’ll be sure to pass along the kind words to him and … More

• 5 out of 5Sharyn Griffin2 months ago

  Wow, this was the best experience I’ve ever had in my life. Michael is just FABULOUS. He is a roofing consultant. He came out here. Met the insurance adjuster and they went over everything. Everything was done in one day totally unexpected. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Sharyn, for the amazing review! We truly appreciate you taking the time to share your experience with Frontline Consultants & Contracting LLC Roofing. We’re especially happy to hear that Mikey provided such outstanding service throughout the process. From meeting with the insurance adjuster to making sure everything was handled smoothly, he always strives to take care of our homeowners the right way. We’re also glad our crew exceeded expectations with the speed, cleanliness, and quality of the installation. Hearing that this was “the best experience” you’ve ever had means the world to our team. Thank you again for trusting us with your home, and welcome to the Frontline family! 💙🏠🔥

• 5 out of 5Marilyn Morris3 months ago

  These are the guys you want to replace your roof. They are professional, answer all your questions promptly, work with your insurance. Coco's roofing team I'd superb. They know their job and they do it efficiently. And for the frosting on the cake they leave your yard better than they found it.

  Reply from the business

  Thank you so much for the amazing review, Marilyn! We truly appreciate you trusting frontlineconsultantsllc.com⁠� with your home. We’re glad our team was able to answer all your questions, help through the insurance process, and make the experience smooth from start to finish. We’ll make sure Coco and the roofing crew see your kind words — they take a lot of pride in working efficiently and treating every property with respect. And leaving the yard cleaner than we found it is always part of the Frontline standard. 😊 Thank you again for the support and welcome to the Frontline family! 💪🔥

• 5 out of 5Valerie Addison3 months ago

  Frontline Consultant & Contracting did an excellent job on our roof replacement. The team was friendly, professional and easy to work with. A special thanks to Cody, Nicole, Rosa, Marcus, Tabitha, Deanna and the rest of their team. Highly recommend their services.

• 5 out of 5Kris Patterson3 months ago

  My experience with Frontline began with an unsolicited knock on the door by Jason and Kyle, who said they noticed my roof was damaged. They were very polite. I said thanks, but our roof is fine and we don’t need a new one. They asked if …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Kris, we really appreciate you taking the time to share this. From the first knock to the final cleanup, our goal is always to make the process as smooth and stress-free as possible, so it means a lot to hear that our team delivered for you. Jason and Kyle take pride in helping homeowners understand what’s really going on with their roof, especially when damage isn’t visible from the ground. We’re glad we were able to step in at the right time and help you navigate the insurance process before that window closed. Coordinating with the solar company and getting everything completed in one day while keeping you informed is exactly the standard we hold ourselves to. Thank you again for trusting Frontline and for already recommending us to your neighbor—that’s the biggest compliment we can get. If you ever need anything down the road, we’ve got you covered. —Frontline Consultants & Contracting 💪

• 5 out of 5Glendon Baker3 months ago

  Frontline Consultants & Contracting LLC just completed my roof, full teardown, repair and installation of new shingles. They coordinated with my solar company the process was quick and very professional. All the employees were very polite …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Glendon, thank you so much for the thoughtful review—we truly appreciate you trusting Frontline Consultants & Contracting LLC with your home. We know a full roof replacement (especially coordinating with solar) can feel overwhelming at times, so it means a lot to hear that our team helped make the process smooth and kept you informed every step of the way. We’re big on communication and treating every homeowner with respect, no matter the situation. I’ll make sure Rosa and Brittney see this— they’ll be pumped to hear they made a difference for you. Thank you again for your patience and for the recommendation. If you ever need anything down the road, we’ve got you covered 🙌

• 5 out of 5Don Schorr3 months ago

  We had hail damage to our roof in October 2025. Frontline came out and told us we needed a new roof on our Mobile Home. It took some time to decide what material would be best but the company worked with us and it is finally done and we …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Don, for taking the time to share your experience—we really appreciate it. We know going through a hail damage claim and deciding on the right materials can take time, so we’re glad our team was able to work with you every step of the way and help you feel confident in your decision. It means a lot to hear that you’re pleased with the final result. We’ll be sure to pass your kind words along to Rosa, Dave, Marcus, and the crew—they take a lot of pride in what they do. Thank you again for trusting Frontline with your home!

• 5 out of 5Kathy Hersey4 months ago

  After checking different providers Frontline Consultants & Contracting was my choice due to prompt attention to my request for a quote and providing me with great honest answers to my questions. Plus after they got up on my roof and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Kathy, thank you so much for this amazing review! 🙏 We truly appreciate you trusting Frontline Consultants & Contracting with your home. From the initial inspection to working with your insurance and getting your roof and insulation taken care of, it means a lot to hear that our team delivered the experience you deserve. We’re especially glad you’re already noticing a difference in the noise—can’t wait for you to see the impact on your AC bill this summer too! ☀️ I’ll make sure the entire team, from our office staff to the crew in the field, sees your kind words. That’s exactly what we strive for every single job. Thank you again for choosing Frontline—we’re always here if you need anything! 💪

• 5 out of 5Roger Howell4 months ago

  This is a great company. From start to finish all the employees and the owner were very friendly and knowledgeable. They stayed on top of any concern and answered every question. I had them replace my roof. Complete tear off, repair …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words—we truly appreciate you taking the time to share your experience! It means a lot to hear that our team was able to stay on top of your project, answer all your questions, and make the process smooth from start to finish. From the full tear-off to the wood repairs and new underlayment and shingles, we take pride in doing the job right. We also appreciate your patience with scheduling—our goal is always to deliver quality work as efficiently as possible, and we’re glad we could complete your installation in one day. Thank you again for trusting Frontline Consultants & Contracting. We’re grateful for the opportunity to work with you and be a part of protecting your home! 🙏

Be prepared for this monsoon season 🌫️⚡🌀⛈️ schedule a FREE roof inspection at https://www.frontlineconsultantsllc.com Frontline Consultants and Contracting, LLC.Apr 3, 2026Learn more

• Licensed

  “… Licensed, Bonded and Insured We work on…”

• Warranty offered

  “…and professionalism  100% Customer Satisfaction Guarantee We say what we mean and do what we…”

• Free estimates

  “…Get a Free Inspection Popular Roofing Packages Honest and…”

• Mentions the BBB

  “… Ethical Business Practice A+ Rating with the BBB . Home Improvement News…”

• Family owned

  “… Family Owned & Operated We treat your roof and…”

Their site also states: insured, bonded.