Roofing contractor
Dowd Roofing Inc
550 Somerset St, Saint John, NB E2K 2Y7
- Google average
- 2.9
- Ratings counted
- 24
- One and two star
- 12 of 24(50.0%)
- New Brunswick median
- 1.9%
The first three are Google’s own figures for Dowd Roofing Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New Brunswick roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 9 | 38% | |
|---|---|---|---|
| 4 | 3 | 13% | |
| 3 | 0 | 0% | |
| 2 | 1 | 4% | |
| 1 | 11 | 46% |
Much higher than most — the typical roofer in New Brunswick sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 10 one and two-star reviews we hold, most recent first.
- 1 out of 5laiyu wanga year ago
My townhouse got same roofing replacement with my neighbor at the same time about 13 years ago, my neighbor said 15 years warranty at that time, but when I visited their company, they said no. Finally I let them replace the vent and …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Chris Smith2 years ago
This company did our roof and one of the employees stepped through our ceiling and created a huge hole …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Merilee Mullin2 years ago
Refusing to do work on a heritage home that is leaking, despite stating they work with copper flashing. Their roofer only wants “easy work to do”. Offered no alternative options or recommendations.
- 1 out of 5Juliana Tibbet4 years ago
How disappointing they came highly recommended and did come out and look at the job and turned me down, who picks and chooses what they want to work on? Business must be awfully good
- 1 out of 5Louisa Seales5 years ago
They never returned my call. Fundy Roofing did provided an estimate and discussed. It's always hard to get a hold Dowd.
- 1 out of 5Nick Fanelli5 years ago
I have used Dowd on Several Occasions, The last couple times I have used them I got the feeling that I was lucky to be working with them. Meaning I had to be lucky to get a hold of someone and once I did I had to hear how busy they were and how many calls they have been getting and "phew, you are so lucky you got me on the phone." The last time I used them, it was for a repair and I wasn't so lucky. I agreed to a Time and Material repair. The repair didn't work, so I tried to get a hold of someone, but wasn't lucky enough. I left a message and said the repair didn't work. Then silence, a week or so later a crew show up and repaired it while I was not there(My tenant told me there was some folks on the roof). Unauthorized this time around because no one called me and I just got a bill. I wouldn't have authorized a bill the same size as the first if I had heard from them and they informed me that the T&M was not guaranteed. They were unapologetic and willing to lose my business. I paid for it all, but it will be the last time I use them for any of my properties. The quality of work is obviously not great for repairs especially for what I paid. Unprofessional because I never got a call that they were coming over for the second time and unresponsive because it's easier to get the Pope on the line. Something is slipping over there, perhaps a lack of competition is bleeding customer service. Small town, get better.
- 1 out of 5Lisa Lang7 years ago
Called on a Monday to get an quote for eavestrough. No answer, left message. Called back a couple of times. No answer. Finally called the office on Friday and told them not to bother, I was going with someone else. Got a call on Friday afternoon asking me when they could send someone out for a quote. No thanks.
- 1 out of 5Curtis Stever8 years ago
The advertisement says we do it all. I called for residential metal roofing to be installed. They told me they do not do residential? Perhaps you should advertise only what you do.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof repair3
- couple2
- to choose2
Other reviews we hold
8 more of the 16 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Amin mayo Ahmed11 months ago
Best company we have
- 5 out of 5Sarah O'Haraa year ago
Dowd installed the roof on our home 15 years ago. We have contacted them a couple of times over the last few years in regards to shingles that have lifted during severe wind storms and they have been prompt and professional in their communication, advice, and repair work. Very friendly and personable.
- 4 out of 5Scott Thomas3 years ago
We have been happy customers for years now. Any time there is a storm related issue related to our roof, Dowd honours it. They have been excellent to work with and I would recommend them.
- 5 out of 5Nancy Bradley5 years ago
So far pleased with the prompt return of my enquiry and sales rep coming to measure for eavestrough quote. Had good suggestions and mentioned supply issues that may delay installation. Price for quite is within reason and will go ahead with the company.
- 4 out of 5Ol'QueenyEdited 5 years ago
Excellent service
- 1 out of 5John9 years ago
I have been waiting since February 22, for Dowd to show up and give me an estimate on installing eaves trough. It is now April 3, 2017. Such an unreliable contractor.
- 2 out of 5Clark O'Brien9 years ago
My mom had a new roof installed on her home. They have been back a few times to "repair it" due to continued leaks but I'm still left with water spots on my ceiling and they have since stopped servicing their work. I just felt like they fell through on their warranty.
- 5 out of 5Bev Q10 years ago
Professional and perfectionists. Thank you for the new addition to our home. Will hire Dowd again for sure. Would recommend to all for any home improvement job.
What Dowd Roofing Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…you've seen our work and our work is GUARANTEED 1/1 press to zoom press to zoom 1/1…”
States years in business
“…name in roofing and construction for over 70 years, the Dowd Group of companies provides…”
Family owned
“…Our family-owned and operated businesses , Dowd…”
Other roofers in Saint John
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Tytans Roofing Ltdknowledgeable staff, metal roof installation, quality work5.043 ratings0% one and two star(506) 471-6175 | 5.0 | 43 | 0%0 of 43 | (506) 471-6175 |
| Platinum Roofingquality of work, professional crew, clean up4.329 ratings17.2% one and two star(506) 285-5848 | 4.3 | 29 | 17.2%5 of 29 | (506) 285-5848 |
| Roy Swazeys Roofing Asphalt & Metalteam, shingles, new roof5.025 ratings0% one and two star(506) 273-1609 | 5.0 | 25 | 0%0 of 25 | (506) 273-1609 |
| Fundy Roofing LtdRoofing contractor4.418 ratings11.1% one and two star(506) 657-8061 | 4.4 | 18 | 11.1%2 of 18 | (506) 657-8061 |
| J&N Metal Roofing Inc.metal roof replacement, polite crew, professional crew5.017 ratings0% one and two star(506) 608-7085 | 5.0 | 17 | 0%0 of 17 | (506) 608-7085 |
| Goodlife Roofing Ltdquality work, clean up4.413 ratingstoo few to compare(506) 654-6394 | 4.4 | 13 | —too few | (506) 654-6394 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 24 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 24, of which 16 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.