Roofing contractor
Dickens Roofing
233 N 7th St, Byesville, OH 43723
Listed under Zanesville, OH
- Google average
- 3.6
- Ratings counted
- 20
- One and two star
- 7 of 20(35.0%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Dickens Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 12 | 60% | |
|---|---|---|---|
| 4 | 1 | 5% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 7 | 35% |
Much higher than most — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 5 of the one and two-star reviews we hold for Dickens Roofing, most recent first.
- 1 out of 5Heather Keeling3 years ago
Paid $2300 dollars to have a leak in our roof repaired in October 2021. Told Mike that we would not know for sure whether the issue was fixed because it was getting cold and close to winter. Contacted Mike in February of 2022 and told him we still have the same leak in the same spot. He has done nothing but give us the run around. More damage has been done now because of this. We have all of our text and pictures from every once of communication with Mr Dickens. I am now paying another contractor to come fix the original issue. Mr Dickens has left us no choice but to contact an attorney because he did not fix the issue and took our money for a job he did not complete.
- 1 out of 5Brenda Buck3 years ago
He ripped us off. I have the photos, receipts, and text messages to prove it.
- 1 out of 5Mike McIntyreEdited 4 years ago
He came in November of 2021 gave us a estimate of 6300$ for a new metal roof. We gave him 3300 as he requested to purchase materials. He said he would be there multiple times to start the roof and wouldn’t show up. There’s been a million …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Whitney hogue4 years ago
guy won't show up after he told me he was coming 2 different days and then never return calls very unprofessional. try not lying to people
Reply from the business
I see you only give 1 star reviews. Please try giving a good review eventually.. Thanks . Mike Dickens
- 1 out of 5Deanna Miller6 years ago
I text him and he did respond back but than changed the apppointment time late friday. I text him the next morning to confirm the time change. He did not respond. He was a no show. He text me two days later and said he understood my "anger." My response was not angry just very disappointed. I can not do no stars so i have to give one.
Reply from the business
This review is of great surprise due to the fact I returned your call within 5 mins of calling. Offered my services over 50 miles away. I'm sorry in the roofing trade things change very offten. I had seen your photos and give u a price u … More
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- communication6
- quick response5
- shingle repair4
- leak repair4
- texting4
- durability3
- metal roof2
- estimate2
- gutter repairs2
Other reviews we hold
11 more of the 16 reviews we hold text for, most recent first. We do not hold every review Google has.
- 4 out of 5Andrea WoodmanseeEdited 3 years ago
I have no doubt that Mike’s work is excellent—one of my employees said he was able to successfully fix a leak no one else could. The problem is I can’t get him to actually show up when he says he will. I have called on a couple separate occasions and both times it has been a no show. Very inconvenient when you work or run a business. UPDATE: Mike came and repaired my roof. He is very thorough. Took time to coordinate schedules but he did get back in touch with me.
Reply from the business
I am glad you was happy with our services provided. Hope if you need anything else we can help you out . Thank you Dickens Roofing
- 5 out of 5Nadja Wilson4 years ago
Mike did an amazing job fixing and replacing several missing roof shingles and securing a loose gutter. We were so impressed that he came to our house the next day after we called him! We highly recommend him and plan to use his services in the future! Thanks so much!
Reply from the business
Thanks for calling me.we are glad you are happy with our service. Love the great review. We try to be fast to provide service and want to provide even better quality of work .
- 5 out of 5Jessi Bowland5 years ago
Highly Recommended! After having numerous people over to fix the issue with our roof, he was the only one to actually fix the leak. He communicates and lets you know exactly what he is doing. He is true to his word.
Reply from the business
Thanks for the great review and glad I could help.
- 5 out of 5Berke Bowland5 years ago
Mike came and fixed my leaking roof after 2 people already tried fixing it. He is very professional and true to his word! Highly recommend!
Reply from the business
That's awesome glad I could help. If you need anything else done just give me a call.. thanks again.
- 5 out of 5Missy Bayly5 years ago
Mike came out and gave us our estimate. Repaired our worn gutters and cleaned and sealed the gutters. Repaired our damaged shingles and then cleaned the moss build up on our garage roof. This was from a previous tree. He is professional and knowledgeable in all his work. I highly recommend him!
Reply from the business
Hey thanks for the wonderful review 😀 😊 …
- 5 out of 5Tonya HrinkoEdited 6 years ago
Mike and his crew did amazing on my new metal roof.. Very clean look and very quick to have job. Started and finished when i was in need of a leak repair.. Thank you dickens roofing for the great work .
Reply from the business
thank you for using dickens roofing and we hope to serve you and your friends in the future with any projects you may come across..
- 5 out of 5Cari Newby6 years ago
Very happy with the service. They were able to get my work done the same day I gave the "go ahead" and the process of the repair was quick as well. Mike showed me pictures of what was done and what it looked like before and was very nice. I …
Google cut this review short. The full text is on their Google profile.
Reply from the business
That's very nice of you to say. Thanks for the business and we are glad to help such a nice lady out. Please feel free to call anytime... we are happy to serve the community with the fastest service we possibly can..
- 5 out of 5Pamela Larrick6 years ago
He promptly fixed my leaking roof. After inspecting my roof, he found and patched holes made by another contractor. He kept me informed via texts and photos from the roof so I could actually see the repair work.
Reply from the business
Thank you for the kind words. We try to inspect every roof and offer suggestions to prevent future problems, nomatter how small..I want to be every costomers problem solver.
- 5 out of 5Barbara Dickens6 years ago
Mike is my son and has done a superior job installing my shingles. Hardest worker on his team. They removed slate and sheeted my roof in. A flash. Has been worrie free for 6 years now.
Reply from the business
Thanks for the great review I hope everyone is as happy with our work as you are...
- 5 out of 5Mark Strandberg6 years ago
We had extremely high winds the second week of January here in Guernsey County Ohio. Several of the shingles on the west side of my house blew off and were strewn all over the yard. I called Mike Dickens he came out late one afternoon (45 minutes after I called him) to give me an estimate. I was concerned about the upcoming rain and snow in the forecast and Mike said he could repair it this evening. He did in fact get it all done as promised and my house is buttoned up for the impending weather. I wish everybody that I have had to deal with was this professional.
Reply from the business
Thank you for your awesome review. We love to help anyone out that we can as fast as possible while providing superior quality. With our 24 hr. Emergency services, I am devoted to be The preferred problem solver for all customers hope we … More
- 5 out of 5reha calhoun6 years ago
I texted this morning after a wind storm blew off a portion of our shingles. I got a response and someone was out within 2 hours and fixing my roof. He even continued when it started to rain. 10/10 would recommend!
Reply from the business
We are happy to serve you and everyone else with speedy service. Our goal is to have 100% satisfaction. Thanks for such a great review.. DICKENS ROOFING
The latest post from this business
Posted by Dickens Roofing to their own Google profile 4 years ago. Their words, not ours.
We offer same day roof repair service. Free estimates for all your local services. May 27, 2026Call now
Other roofers in Zanesville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Panda Roofpolite staff, estimate, work quality4.9584 ratings2.1% one and two star(330) 542-4200 | 4.9 | 584 | 2.1%12 of 584 | (330) 542-4200 |
| Rainstoppers Roofingmetal roof installation, quick work, siding replacement5.0207 ratings0.5% one and two star(740) 434-7127 | 5.0 | 207 | 0.5%1 of 207 | (740) 434-7127 |
| Asbury Roofing & Sidinginsurance coordination, insurance claim assistance, siding5.0200 ratings0.5% one and two star(330) 756-7683 | 5.0 | 200 | 0.5%1 of 200 | (330) 756-7683 |
| Hill's Roofing & Sidingtimeliness, cleanup, leak5.081 ratings1.2% one and two star(740) 319-9269 | 5.0 | 81 | 1.2%1 of 81 | (740) 319-9269 |
| The Blackbelt Rooferroof replacement, smooth process, timeliness4.661 ratings8.2% one and two star(614) 600-7331 | 4.6 | 61 | 8.2%5 of 61 | (614) 600-7331 |
| HM Metals — Roofing and Post Frameworkmanship, metal roofs, porch construction4.943 ratings0% one and two star(740) 745-1155 | 4.9 | 43 | 0%0 of 43 | (740) 745-1155 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 20 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 20, of which 16 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.