DeKalb Roofing Company

All 7 of the one and two-star reviews we hold for DeKalb Roofing Company, most recent first.

• 1 out of 5Jill BEdited 4 months ago

  Our initial review was good, but we have changed it. We consistently have debris in our attic since the roof installation. We clean it up, but more comes in. We were told this was normal. We are now five years in.

• 1 out of 5Evan Kilpatrick5 months ago

  They refuse to follow code for roofing because there are no inspectors in Georgia. Specifically code for drip edge per the IRC R905.2.8.5 requires drip edge to be put onto all roofs since 1/1/2014. This is not acceptable for any construction company.

• 1 out of 5Missy Z3 years ago

  Family lived in the area 50 yrs, so wanted to give co. business. Had gutters replaced a few years ago and was very satisfied. Lm 3x for someone to come by for estimate. When finally contacted someone, he said that I do not need to be there. I say I have questions and concerns so would like to be there. Long story short, "gentleman" (not), rude and condescending. Said he had already come over, never let me know, had no real recommendation and said he had no record of me spending 450+ on new gutters. I said how awesome lady was that came out for est. and his response was that they have no women working here. I told him too bad, because she was awesome and that was why I wanted them to do work. Obviously son does not run business the same as father did.

• 1 out of 5asdf asdf4 years ago

  Worst customer service.

• 2 out of 5Nick Murphy6 years ago

  The work may be fine but they wouldnt even give me a chance to find out. Called last week and spoke to a nice gentleman who gave me some info on how to schedule an estimate. Called this week to schedule and the woman told me that my address wasnt "even on a map" and was not in their service area despite being only 11 miles away and IN the perimeter. Bold move claiming to "cover metro Atlanta ".

• 1 out of 5Stephanie Warner Tadros8 years ago

  I was treated very rudely on the phone. They could not give me an expected date to come out, they called me on the day they were coming but I didnt know it was them because they did not leave a message. When I called them back to check on …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5ratheal watford10 years ago

  Just called to attempt to have some repair work done. As I described my problem I was rudely cut off with "Let me just stop you right there because we aren't doing any repair work, only complete replacement. So you'll need to call someone who has a repair service." Maybe that is the case but the rudeness was awful.

• gutters10
• promptness6
• estimate process5
• quality of work5
• fair pricing4
• gutter guards3
• pleasant staff2
• job well done2
• cleanup2
• value2

14 more of the 29 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Hailey Baitinger3 days ago

  Jeff was a great help! He patched up a vent on our roof on the spot. He was on time, friendly, professional and knowledgeable. We’ll be using DeKalb Roofing Company moving forward for our roofing needs.

• 5 out of 5Frank Emanuel5 months ago

  Best roofing company in town use them several times always honest, timely and affordable

• 5 out of 5jocelynn hightower9 months ago

  The team was VERY professional and precise. The job was done in 2 days and they removed 3 roofs in 1 job. I truly appreciate and recommend @Dekalb Roofing Company 🙂👍🏽 …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Marilyn Doolana year ago

  Dekalb Roofing Company installed the original roof on our house when it was built in 1985. Over the course of 40 years, we have had them replace two more roofs on our home with the second being last year. Yesterday, we had them complete a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Scott Evilsizera year ago

  DeKalb Roofing replaced our roof, gutters, soffit, and fascia. It was a large job for a great price, and well done. We had a few quotes. One big name was over twice as much. We couldn't have found a better crew, or owners. A tree limb fell on the house within a month or two. I called Jeffery and he was out the next day, removing the limb and repairing it himself. You'll be well served by these folks.

• 5 out of 5Donna McCarty4 years ago

  Our experience with DeKalb Roofing was exceptional, just as it was for several of our neighbors. Jeff and Robert were extremely professional and took the time to educate us about our options and to clearly outline the process. When you …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Bob Herndon4 years ago

  Dekalb Roofing company was prompt professional and a great value for my gutters. You should call them first- They actually answer the phone in person!!!! Support businesses that don't make you wait on hold when you call them . These guys are great!!!!

• 5 out of 5Albert Barthe'4 years ago

  Very professional. These guys did my roof and installed gutters. They replaced all damaged wood and came when they said, and finished when they said. We’re remodeling the house and the roof and gutters were the first project. I would recommend Dekalb Roofing every time and everyday. 100% satisfied.

• 5 out of 5Jenny Carter5 years ago

  Dekalb Roofing had done a couple roofs, gutter replacements, and repairs for us. We just got brand new gutters and gutter guards. I can’t say enough about the responsiveness, flexibility and willingness to get the job done in a timely manner- not to mention high quality work! I couldn’t ask for much more. We are very pleased!!

• 5 out of 5Becky B.5 years ago

  I am very pleased with the entire job that Dekalb Roofing did for me. Everyone was so pleasant and efficient to work with and they did a fantastic job. My house looks so much better!

• 5 out of 5Brians lastresort5 years ago

  Jeff and crew were quick, honest and quality workmanship!

• 5 out of 5Debra Robinson5 years ago

  If you need a roof replacement this is the company to hire. They did a great job on our roof, fair pricing, great crew, very detailed and careful work and a hard working crew. Could not be happier with the work. 5 Stars for this great company!

• 5 out of 5Anne Free5 years ago

  Thank you for a job well done! Reasonable prices, easy estimate, work completed on time with little fuss. Had roof, gutters & gutter guards done as well as some repairs to soffits/fascia & decking. This house was one we own as a rental in our neighborhood. We will be using them for our personal home (in the same n'hood) soon. Jeff & Robert Berry (Brothers-one of whom lives in Laurel Ridge).

• 5 out of 5Scott Sinner6 years ago

  Jeff came out for the estimate. He was very thorough, took notes and pictures of our particular requests (e.g., remove old gutters before new roof application, extended drip edge to thwart rodent entry, etc.). DeKalb Roofing’s pricing was lower than the big advertising roofers but not the lowest we received. Price was a factor for as this was a large purchase however we were also concerned about the quality of the job. So the level of detail paid during the quoting process helped drive the decision. Jose was the foreman for the roofing work. He reviewed the scope of the job before they started and he had the same list of our specific requests provided to Jeff so there was no having to re-hash everything with him nor his being surprised. He and his team did an excellent job and were very thorough. Julio then took charge for the gutters and gutter covers. The same crew so they knew the nuances of the roof edge already. Same level of detail for the gutters, covers and downspouts. We have a lot of large poplars so our roof gets covered with their pollen flowers and seeds in the fall. There were no gaps in the covers for those pesky seeds to get between. Also went with the Leaf Solution Xtreme Gutter Guard system after having tried various types, all of which clog with the poplars. Both jobs had very good attention to detail which would be very easy to skip or hide on such a large job, i.e., replacing questionable fascia which will be covered by gutters, making sure there were no gaps between fascia and roof edge (as we had requested), plenty of caulk and mastic to ensure long-term, weather-proof seals, etc. The crew cleaned up entire area after the job and left it in some areas better than when they arrived. This is my third roofing job in 20 years between two houses and this by far was the best experience. For that reason, and because I had a hard time selecting which roofers for quotes just to start the process and was on sites like this looking, I hi

  Google cut this review short. The full text is on their Google profile.