Custom Contracting Roofing & Eavestrough Repair Waterloo

The only one or two-star review we hold for Custom Contracting Roofing & Eavestrough Repair Waterloo.

• 1 out of 5Andrew White10 months ago

  I cannot comment on the quality of the company's work. However, I can share my experience in terms of their communication. I booked a consultation on a Friday afternoon between 1-3pm. I received a call earlier in the day confirming the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely apologize for the frustration you've experienced with our scheduling and communication. This is not the standard of service we aim to provide. We value your feedback and are addressing the issues you've raised with our team to improve our processes. Your time is important to us, and we appreciate you bringing this to our attention. Thank you for your patience, and we hope to regain your trust in the future.

• roof repair5
• leaking3
• communication3
• cost2
• cleanliness2
• happy2

11 more of the 12 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Sandra Dillard3 years ago

  From first contact till completion of the job I was highly satisfied with the responsiveness, communication, quality and cost. Tony had a wealth of experience and went above and beyond to repair my leaking roof. At completion, the work area …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Sandra, for your wonderful review! We're thrilled to hear about your positive experience with Tony and our team. Your recommendation means a lot to us. We look forward to serving you again!

• 5 out of 5Julio Tang3 years ago

  Had James come by and help look at a potential roof leak. He came in the next day, early morning and helped diagnose the issue. He was super helpful, knowledgeable and patient. Would 100% recommend and he is now saved in my contacts for any roof related jobs in the future! Thanks James!

  Reply from the business

  Thank you for your feedback, Julio. We're glad that James was able to assist you promptly with your roof leak issue. Knowing his diagnostics were up to your standards reaffirms our commitment to providing timely and efficient service to all of our clients.

• 5 out of 5April James3 years ago

  I am just so happy with everything done by CC. I will be back, for sure.

  Reply from the business

  Thank you so much for your feedback, April. We're thrilled to hear you were satisfied with our roofing and eavestrough services, and we're really looking forward to working with you again.

• 5 out of 5Nick Russo4 years ago

  The effort put in by Custom Contracting made me very happy. The team was very polite and respectful while around our house.

  Reply from the business

  Thank you, Nick, for your wonderful feedback! We're thrilled to hear that our team's politeness and respect made a positive impact during your project. Your satisfaction is our top priority.

• 5 out of 5Frances Hardy4 years ago

  I had a leaking roof repair done a couple of days ago and was really impressed that the guys were on time and professional. The roof looks shiny and beautiful! David in the office was lovely. Thank you for the great job with a suitable price!

  Reply from the business

  Thank you, Frances, for your wonderful feedback! We're thrilled to hear you were impressed with our team's professionalism and the quality of the roof repair. Your satisfaction is our priority!

• 5 out of 5Sharette Howarth4 years ago

  This team not only worked hard, but also left the site cleaner than it was when they arrived. Very impressed.

  Reply from the business

  Thank you, Sharette, for your wonderful feedback! We're thrilled to hear that our team's hard work and attention to detail made a positive impression. We appreciate your support and look forward to serving you again!

• 5 out of 5Natsnet Petros4 years ago

  The Custom Contracting team completed our roof restoration job to our complete satisfaction and on time. Additional requests were accommodated, and the clean-up was thorough. I highly recommended to all. Thanks for the great job!

  Reply from the business

  Thank you, Natsnet, for your wonderful feedback! We're thrilled to hear that you were satisfied with our roof restoration and that we could accommodate your requests. Your recommendation means a lot to us!

• 5 out of 5Sallie Perry4 years ago

  I had my roof repaired by Custom Contracting and their team was very responsive and professional throughout the whole process from quotation to completing the work. A year on and it still looks brand new. Highly recommended to all. Thank you so much for the great job!

  Reply from the business

  Thank you, Sallie, for your wonderful review! We're thrilled to hear that you're satisfied with your roof repair and our team's professionalism. Your recommendation means a lot to us. We appreciate your support!

• 5 out of 5Katy Tobin4 years ago

  Custom contracting roofing and eavestrough repair was a excellent choice they were very professional with the work they did I'm very Impressed with this company and highly recommend them to anyone with roofing needs.

  Reply from the business

  Thank you, Katy, for your wonderful review! We're thrilled to hear you were impressed with our professionalism and quality of work. Your recommendation means a lot to us. We appreciate your support!

• 5 out of 5Brad Hogg4 years ago

  This is the second time I have used this roofing company. The first was for an emergency hail damage repair and they were out the same day fixing the leak. This time they re-roofed the detached shingle roof garage. Couldn't be happier with the work they did.

  Reply from the business

  Thank you, Brad, for your fantastic review! We're thrilled to hear you were satisfied with both the emergency repair and the re-roofing of your garage. Your happiness is our priority!

• 5 out of 5Brittney Brown7 years ago

  Very professional and friendly work with my insurance. My roof looks Great.

  Reply from the business

  Thank you, Brittney, for your kind words! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your trust in us for your roofing needs.

Selecting the right roofing system involves balancing structural integrity with material durability. Whether you are exploring options for roof leak repair or weighing the benefits of insulated siding, the key is prioritizing performance for your property. Evaluate the long-term resilience of materials to ensure your investment stands up to daily wear. We focus on reliable installations that provide lasting value.23 hours agoLearn more

• Licensed

  “…and surrounding Ontario communities Licensed & Insured Fully insured with WSIB…”

• Insured

  “…Ontario communities Licensed & Insured Fully insured with WSIB coverage on…”

• Bonded

  “…Insurance WSIB Coverage for All Workers Bonded Contractor Protection Payment…”

• Warranty offered

  “…Owen Sound Gallery More About Us Warranty Awards & Recognition Finance It…”

• States years in business

  “…you quickly 🏆 Quality Workmanship Over 25 years of experience delivering excellence…”

• Free estimates

  “…Get Free Estimate Call: (226) 243-1415 Nearby Service…”

• Financing available

  “…Eavestroughs & HVAC → Flexible Financing Options (OAC) 🔥 0% Interest for 12 Months! ✨…”

• 24/7 emergency call-out

  “…Hours Monday - Saturday: 8am - 6pm Emergency Service Available Main Office 165 Margaret…”

• Mentions the BBB

  “…Owens Corning Preferred Contractor A+ BBB Accredited 3,700+ Completed Projects 25+ Years…”