Custom Contracting Roofing & Eavestrough Repair Cambridge

The only one or two-star review we hold for Custom Contracting Roofing & Eavestrough Repair Cambridge.

• 1 out of 5Tim Hughes7 months ago

  Buyer beware! They talk a good story, but they are a terrible company to work with. I reached out to custom contracting to do heating cables on my house. Big mistake. It took them almost 3 months to complete the work, when my whole reason for enlisting them was to save myself time while I'm getting my house ready for a new baby. They did sloppy work, incorrect work, showed up with wrong materials, said they were coming when they weren't, showed up multiple times and left with no plan of how to complete the work, did a partial job then left abruptly (with no communication), were generally terrible in communication. It's almost like they were looking for ways to not complete the job. I spent Christmas day on my roof correcting their mistakes so my roof wouldn't get damaged by the ice damming (while also picking up cigarette butts left in my gutters). It was more work and aggravation (while they charged me thousands of $) than it would have been to do it myself. I eventually had to figure out for them how to melt some snow on my roof ( and spent hundreds of my own dollars again), so they could do the work. If I hadn't, lord knows they'd still be thinking of ways to not the work. Find someone else. It's hard to believe these guys are still in business when they are so poorly managed.

• staff3
• work quality2
• clean up2

7 more of the 8 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ann Masona year ago

  I can’t say enough good things about this company. The roof was done 12 years ago and today I noticed a small problem. Immediately Darryl was here and on the roof checking everything making preventative repairs. Very honest and trustworthy business.

  Reply from the business

  Thank you for your kind words, Ann! We appreciate your trust in us over the years and value your feedback. It’s great to hear that Darryl was able to address the issue promptly and ensure everything is in order. Our team is committed to providing honest and reliable service. We look forward to serving you in the future!

• 5 out of 5kevin boland3 years ago

  Great people to deal with done my roof professionally and fast the workers are so friendly and professional would highly recommend this company and if ever needed I would surely call them again

  Reply from the business

  Thank you for your fantastic review, Kevin! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us. Looking forward to assisting you again in the future!

• 5 out of 5David Miller4 years ago

  Very good company. All of the staff took consideration and professionalism with my roofing needs after I detected a leak. They are very understanding and thorough to work with

  Reply from the business

  Thanks David Miller for the review .

• 5 out of 5Elisa Carter4 years ago

  Excellent service. Job was completed on time. The workers were efficient and neat. The job site was completely clean when the crew left. I called custom contracting roofing and eavestrough repair because I knew the owner and trusted he would give me an honest evaluation of condition of my roof.

  Reply from the business

  Thanks Elisa Carter for the review .

• 5 out of 5Lucas sanchez4 years ago

  Very professional and responsive. Excellent work. Fast, neat, clean. Custom contracting Roofing and eavestrough repair gets my highest recommendation!

  Reply from the business

  Thanks Lucas sanchez for the review .

• 5 out of 5Brooks Blair4 years ago

  I used custom contracting roofing and eavestrough recently and they where fast efficient, cleaned up nicely after themselves. I would recommend them and they have excellent pricing.

  Reply from the business

  Thanks Brooks Blair for the review .

• 5 out of 5Nicolas Rojas4 years ago

  Excellent job. The entire team was very much respectful, professional and courteous. Work was done in a timely manner. The clean up afterwards was done well, everything removed was put back into it's original place as if it wasn't touched. I appreciate the job that was done.

  Reply from the business

  Thanks Nicolas Rojas for the review .

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• Licensed

  “…and surrounding Ontario communities Licensed & Insured Fully insured with WSIB…”

• Insured

  “…Ontario communities Licensed & Insured Fully insured with WSIB coverage on…”

• Bonded

  “…Insurance WSIB Coverage for All Workers Bonded Contractor Protection Payment…”

• Warranty offered

  “…Owen Sound Gallery More About Us Warranty Awards & Recognition Finance It…”

• Free estimates

  “…Cambridge Roofing | From $4,800 | Free Inspection Skip to main content Skip to content…”

• Financing available

  “…+ What financing options are available for Cambridge roofing?…”

• 24/7 emergency call-out

  “…Warranty Workmanship Guaranteed 24/7 Emergency Rapid Response Teams 0%…”

• Mentions the BBB

  “…Owens Corning Preferred Contractor A+ BBB Accredited 1,420 Cambridge Roofs Installed 312…”

Their site also states: states years in business.