Roofing contractor
Crown Roofing LTD
11860 Hammersmith Wy Unit 118, Richmond, BC V7A 5G1
- Google average
- 4.9
- Ratings counted
- 149
- One and two star
- 3 of 149(2.0%)
- British Columbia median
- 2.4%
The first three are Google’s own figures for Crown Roofing LTD, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the British Columbia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 144 | 97% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 2% |
About typical — the typical roofer in British Columbia sits at 2.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Crown Roofing LTD, most recent first.
- 1 out of 5Sharon Dittaa year ago
Driving behind one of your trucks right now absolutely careless driver weaving in and out of rush hour traffic causing havoc on the road cutting multiple drivers off including us.. very rude and inconsiderate is this how you Run your company?
Reply from the business
Dear Ms. Sharon Ditta, Thank you for taking the time to bring this concern to our attention. We assure you, at Crown Roofing, safety and professionalism are of utmost importance. The driving behavior you've encountered does not reflect the values we uphold within our company's operations. We deeply regret any distress caused by the action of our driver, and ensure such a situation won't re-surface. It is our core belief to respect other road users and adhere to proper driving practices. We are dealing with your complaint with the urgency it deserves and taking the necessary steps to investigate this matter and manage it internally. Again, we appreciate your feedback and your role in our continuous improvement. We hold ourselves to a higher standard, and you can expect a more considerate attitude from our team in the future. Please feel free to call me at our office to discuss this further 604 370-6288. Sincerely, Jason Bradley - President
- 1 out of 5Trevor Strain7 years ago
The employees drive around like they own the road. On multiple occasions have been cut off and yelled at by these guys. Would not recommend because of that.
Reply from the business
Trevor, I am sorry you had a bad experience. However, there is a contracting company called Crown and I believe you are confusing our trucks with theirs. All of our drivers have good driving records and we monitor this on an annual basis.
- 1 out of 5Mr John8 years ago
Crown roofing did our complex it was a 6 month project they completely didn’t put any effort into our complex considering it was 1 million dollar project seems like they put other projects ahead of ours. When they left December 25th 2017 they left tons of roofing scraps around, left our windows and other areas very dirty they put essentially minimal effort into this project considering we payed 6000 for a tiny square of roofing we are completely shocked at there work I would definitely never go with this company unforuntley we didn’t have a choice in the matter but crown roofing did a poor job and they are recognized to me as a company who cares about quantity not quality I expected better out of you guys that was a disappointment maybe you should go back to the drawing board
Reply from the business
Dear Mr John, Is difficult to reply to you directly, because you did not provide that information. However, based on your timeline and description I recognize the project and this is the official reply we received from the strata council president: "To whom it may concern, I would like to pass along a few words about the exceptional experience with Crown Roofing from summer to mid December 2017. Applewood is a 97 townhome community located at 18883-65 Ave in beautiful Cloverdale BC. The homes average in size from 1200 to 1450 sq feet, grouped within 27 buildings; a 2000 sq foot clubhouse and 6 small electrical buildings scattered throughout. Except for the electrical sheds, all have steep sloping roofs at different angles, high peeks and deep valleys. Each unit has a small front lawn and rear garden which we all fill with everything from plants and pots to furniture. Now throw in the wicked heat of summer, continual rain of fall , followed by a cold November and sometimes snowy days of December and you will more appreciate when I say the Crews were amazing. Never a negative word, always cheerful, polite and respectful of the Homeowners. We chose to open our Clubhouse for their use instead of portable toilets and made our meeting room a dry, warm retreat for breaks and lunch. The men were tidy and again respectful of the property and Crown ensured the washrooms were cleaned at end of each workday. The project commenced on schedule and finished on schedule despite the road blocks thrown at the project. Any of the few issues after final inspection were dealt with immediately Four months after the project and I still hear comments about missing the guys and Chris. Chris and his little blue tarp station become a welcomed landmark at Applewood. Always approachable, kind and gentle; Chris was appreciated not only by the Homeowners, and our Consultant Team ; but also by the Roofers themselves. What could have been a stressful , negative experience was a daily delight and
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- professional quote20
- warranty19
- professional inspection16
- gutter replacement13
- third party inspection11
- hardworking crew9
- daily cleanup7
- skylight replacement6
- shingle roof replacement2
- entryway roof2
Other reviews we hold
14 more of the 141 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Kerry Ba month ago
Unbelievable! The team that came to do our roofs were efficient, clean and respectful to the surroundings. I am truly astonished how fast they worked and what an incredible job they did. Such an AMAZING team. Their clean up each day, how they move everything safely to the side and then moved right back in its place each and every day! WOW WOW WOW. if i could give 10 stars I would!
Reply from the business
Dear Kerry B, We sincerely thank you for sharing your positive experience with Crown Roofing. Our team is always dedicated to providing quality and efficient service while respecting your space. We are thrilled to know that we surpassed your expectations in speed and workmanship. Your kind words have greatly encouraged our team. We appreciate your time to leave us this wonderful 5-star review and are grateful for your willingness to rate us even higher! Best, The Crown Roofing Team
- 5 out of 5Nicole Bowcock2 months ago
From the quoting process through to the completed project, everything was upfront and top quality.
Reply from the business
Dear Nicole Bowcock, Thank you for sharing your positive experience with Crown Roofing and giving us top rating. We are thrilled to hear that you found our quoting process transparent and our work of superior quality. It is always our main goal to satisfy our clients by delivering high-quality craftsmanship and outstanding customer service. We appreciate your review and look forward to working with you again in the future. Best Regards, Crown Roofing Management Team
- 5 out of 5Jen Jing3 months ago
We finally have our roof and gutter replaced. Jason and his team did excellent work. From estimate, scheduling, installation, and daily cleanup, they delivered top of notch quality work. Hardworking roof shingles installation crew Keen and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Dear Jen Jing, Thank you very much for the positive feedback on Crown Roofing. We are thrilled to hear that Jason and his team have provided top notch quality work when replacing your roof and gutter. Our goal is delivering excellent service from start to finish and we are so glad we were able to achieve that. All members of the team, including Keen and his mates and the senior gutter installation crew take great pride in their work, and we are glad to know that their dedication showed through. Additionally, we're happy you found Chris's daily onsite visits to be beneficial as this is a crucial part of our project management approach. We are delighted that you appreciated the details, as we concur that it indeed makes the difference. The use of GAF ultra high definition shingles and an Alu Rex leaf guard system demonstrates our commitment to using the best quality materials. Thank you again for your kind words. We are pleased that we could provide you with satisfactory service! Sincerely, Jason and the Crown Roofing Team
- 5 out of 5G CEdited 3 months ago
Searching for a roofing contractor that is informative, eager to understand customer's needs...we finally found all that at Crown Residential Roofing. Jason the owner will take his time to post roofing information to share with the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
George, thank you for your business and thoughtful review. Your GAF Grand Canyon roof and super 5 continuous aluminum gutter system looks great and the Golden Pledge Lifetime Warranty has you covered for the next 50-years! Much appreciated.
- 5 out of 5Explorer Steve4 months ago
Phenomenal top quality roofing work. Everything went perfect with no flaws. Fast, efficient, professional, and hardworking. All personnel have a lot of experience. I am very pleased with the new roof and how the entire process went from start to finish. In my opinion, they are the top roofing company in town!!
Reply from the business
Dear Explorer Steve, On behalf of the Crown Roofing team, we would like to extend our gratitude for your thoughtful review and high rating. We pride ourselves on our efficient and professional service and are delighted to hear that we have lived up to that standard. Your recognition of our hardworking team and their experience is genuinely appreciated. We're glad to know you're pleased with your new roof and your overall experience. We look forward to serving your future roofing needs and continuing to be your top choice in our town. Best Regards, Crown Roofing Team
- 5 out of 5Sonya Wilson5 months ago
Crown Roofing were easy to work with, provided a comprehensive quote, and responded in a professional and timely manner to all of our questions. The guys did a good looking job on our roof on the house and shed, this included gutters and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Dear Sonya Wilson, Thank you for taking the time to share your positive experience with Crown Roofing. We are pleased to know that you found our services professional, timely, and easy to work with. Achieving customer satisfaction is paramount to us, thus we are always striving to ensure clear communication throughout the process. It assures us to read that our warranty stands out, and we are grateful for your recommendation. We look forward to serving your friends with the same dedication and commitment. Best Regards, Crown Roofing Team.
- 5 out of 5Michael Thornton5 months ago
Quote was fair and final cost only marginally different due to extra lumber needed. Crew was very skilled and worked long hours in unpleasant weather. They were careful to ensure naked roof was covered during rain. The finished job was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Dear Michael Thornton, We appreciate the time you took on writing this detailed review, especially acknowledging the dedication and skills of our crew at Crown Roofing. We are glad to know you found our pricing fair, and that you're satisfied with the final outcome. However, we apologize for any inconvenience regarding the payment process. It is our standard procedure to collect payment upon completion, but your feedback helps us to consider an improved communication of the process for better client experience. Thank you! Best Regards, The Crown Roofing Team
- 5 out of 5Mike Martin5 months ago
I was impressed with Matthew and the rest of the team at Crown. Some observations as to why I hired them instead of someone else: …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Dear Mr. Martin, Thank you for taking the time to write such a detailed review. We at Crown Roofing are pleased to hear that your experience was positive and that you valued the dedication of our team, especially Matthew. Your satisfaction as our customer is our top priority, and we're glad we could provide solutions that met your needs. Your feedback about the continuity and the suggestions, especially, made a difference. Thank you once again for choosing Crown Roofing and for your willingness to hire us again and recommend us to others. It was a pleasure working with you. Best regards, Crown Roofing Team
- 5 out of 5Christopher Wilson5 months ago
Crown Roofing did a great job on our home roof replacement project. We appreciated the independent final report, flexibility when we requested a small addition to the work and site cleanup. Thank you to the entire CR team!
Reply from the business
Dear Mr. Wilson, Thank you for sharing your positive experience with Crown Roofing. We are pleased to learn that you appreciated our professionalism, flexibility as well as our commitment to cleanliness and order during the project. We strive to exceed our clients' expectations, and your kind words confirm that we're hitting the mark. Your feedback has been shared with our entire team. We appreciate your recommendation and look forward to serving any additional needs you might have in the future. Best regards, Crown Roofing Team
- 5 out of 5Bradley5 months ago
Very happy that we chose Crown Roofing to be our roofing contractor. With our roof needing to be replaced as being way past its life, Crown Roofing replaced it ahead of schedule All the attention to detail on the roof as well as the ease with dealing with Jason and his team, made Crown Roofing the best choice in all roofing needs.
Reply from the business
Dear Bradley, Thank you for taking the time to write this glowing review. We at Crown Roofing always strive to exceed our customers’ expectations and we're delighted to hear that we met that mark with your roofing project. Your comment about our attention to detail and streamlined processes confirm the hard work we put into our services. Jason and his team will be thrilled to hear about your positive feedback. Once again, thank you for your kind words and we look forward to serving any future roofing needs you may have. Best Regards, The Crown Roofing Team
- 5 out of 5Nick A5 months ago
Crown Roofing did a wonderful job on my house. The roofers worked steady, were very skilled and very polite. I am very happy with the results. Kitsilano, February 2026.
Reply from the business
Dear Nick A, We are profoundly grateful for your positive review and for giving us a perfect rating. It's fulfilling to know that you are happy with our roofing services. We highly value your comments about our professionalism, skills and hardworking approach. Thank you for choosing Crown Roofing for your project. We look forward to serving you again in the future. Sincerely, The Crown Roofing Team
- 5 out of 5Elaine L5 months ago
We had a great experience with our roof installation. Jason and Matthew's team was professional, efficient, and delivered high-quality workmanship. Warranty was also great. Communication was excellent throughout the entire process—they kept us informed every step of the way.
Reply from the business
Dear Elaine L, Thank you for taking the time to review Crown Roofing with a 5-star rating. We're thrilled that you had a pleasant experience with our team and found Jason, Matthew, and their team professional and efficient. Our commitment is to provide quality workmanship alongside clear communication, and your commentary confirms that we are heading in the right direction. We also appreciate your acknowledgment of our warranty. Your feedback is crucial to us, and we promise to continue to deliver excellent service to our valued clients. Kind regards, Crown Roofing Team
- 5 out of 5Jarrett Watson7 months ago
Jason and the team at Crown Roofing did an amazing job on our house and garage. Getting a new roof can be an expensive and stressful process but Crown Roofing made everything easy and budget friendly. Their expertise is top notch and we are more than happy with the final product.
Reply from the business
Dear Jarrett Watson, Thank you for taking the time to provide such a positive review of Crown Roofing. We are overjoyed to hear that Jason and the rest of the team made your roof replacement experience stress-free and budget friendly. Our team thrives on providing top-notch service and we're thrilled you're satisfied with the final product. We're grateful for your business and look forward to serving your roofing needs in the future. Best regards, The Team at Crown Roofing
- 5 out of 5andrea tabachnick7 months ago
Great overall experience with Jason, Chris the project manager and the friendly roofer team. All our questions were answered, and they included misc repairs related to the roof which was very helpful for us. Our new roof looks GREAT! Highly recommend this company.
Reply from the business
Dear Andrea Tabachnick, Thank you for acknowledging and rating our efforts at Crown Roofing so highly. We're delighted that you had a great experience with Jason, Chris, and our roofing team. It's our satisfaction to ensure all our client's queries are answered and their needs fulfilled. Your feedback confirms that we're achieving our aims. We truly appreciate your recommendation and look forward to opportunity to serve you again in future. Best, Crown Roofing Team
The latest post from this business
Posted by Crown Roofing LTD to their own Google profile 3 months ago. Their words, not ours.
Roof leaks often begin with small areas of damage that are difficult to notice from the ground. A professional inspection can identify worn flashing, damaged shingles, and other concerns before they affect your home's interior. Addressing these issues early helps reduce future repair costs. Call Crown Roofing today to schedule an inspection.3 days agoLearn more
What Crown Roofing LTD says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Roof Replacement Strata Roofing Warranty Emergency Services Reviews Gallery…”
States years in business
“…With over 100 years of experience and thousands of…”
Free estimates
“…GAF Master Elite Roofing Contractor FREE ESTIMATE GAF ROOFING SYSTEMS Crown Roofing LTD…”
Their site also states: states a founding year.
Other roofers in Richmond
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Army Roofing Inc.polite staff, new roof, hardworking crew4.7174 ratings8.0% one and two star(778) 686-7663 | 4.7 | 174 | 8.0%14 of 174 | (778) 686-7663 |
| Dignity Roofing & Exteriorscost, gutter repair, polite staff5.083 ratings0% one and two star(604) 330-9903 | 5.0 | 83 | 0%0 of 83 | (604) 330-9903 |
| Tymey Roofingroof replacement, new gutters, polite crew5.079 ratings0% one and two star(604) 376-5101 | 5.0 | 79 | 0%0 of 79 | (604) 376-5101 |
| Roy Dennis Roofingnice crew, polite staff, efficient crew4.450 ratings14.0% one and two star(604) 278-0442 | 4.4 | 50 | 14.0%7 of 50 | (604) 278-0442 |
| ABC Roofing & Maintenanceefficient team, roof repair, job5.037 ratings0% one and two star(604) 735-8678 | 5.0 | 37 | 0%0 of 37 | (604) 735-8678 |
| Level Up Canadian Roofing & Exteriorsnew gutters, inspection scheduling, punctual crew5.026 ratings0% one and two star(604) 239-5656 | 5.0 | 26 | 0%0 of 26 | (604) 239-5656 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 149 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 149, of which 141 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.