Roofing contractor
Commercial Solutions, Inc.
9400-1 Ransdell Rd, Raleigh, NC 27603
Listed under Apex, NC
- Google average
- 4.8
- Ratings counted
- 80
- One and two star
- 3 of 80(3.8%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Commercial Solutions, Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 75 | 94% | |
|---|---|---|---|
| 4 | 2 | 3% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 4% |
About typical — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Commercial Solutions, Inc., most recent first.
- 1 out of 5Jeremy Thompson7 years ago
On Nov. 10th at 5 p.m. I witnessed a driver of this roofing company in the company vehicle almost and I mean Almost cause an accident as he turned left onto Fanny Brown rd off of old stge rd. Shame on your driver for your poor judgment. Thank God there wasn't a collision.
Reply from the business
We take safe driving very serious here at Commercial Solutions. I would like to talk with you about your experience with one of our vehicles. Could you please contact me at your convenience? Scott 919-795-5230. Thank you. 11/13/18 Mr. Thompson - I have not received a call, but I wanted to follow up with you regarding your review of our business. I held a meeting this morning with all of our drivers to stress the importance of safe driving while operating company vehicles. I would still welcome a phone call from you to discuss your interaction with one of our vehicles. Thank you. Scott Clayton
- 1 out of 5Sam Helba7 years ago
Wow what a horrible horrible customer service these people gave me an appointment I waited for a whole hour and then after that they said they don’t have any one to come out and look at my roof this is not the way to treat your customers
Reply from the business
Mr. Helba - I want to apologize for the miscommunication regarding your service request. Our goal is to provide excellent customer service to everyone. Please contact me directly if you would like to discuss so that we can provide you with a resolution. Scott Clayton 919-567-2840.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- flat roof replacement19
- commercial roof replacement4
- membrane roof4
- respectful team4
- within budget4
- new roof3
- shingle roof2
- thorough crew2
- tidy work2
- consultation2
Other reviews we hold
14 more of the 69 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Alison Squiresa year ago
I contacted CSI the "Flat Roof Specialists" to replace the roof on my older modular commercial building. It has a very low pitch and required a membrane roof such as TPO or EPDM. This company was professional and organized and knew exactly …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Alison, we are so glad you are happy with your entire experience with CSI. We appreciate your positive feedback!
- 5 out of 5Jay Arenaa year ago
Best in RDU! Scott Clayton and CSI were great to work with! Highly recommend!
- 5 out of 5Sunny Mackoa year ago
Commercial Solutions, Inc. came to my rescue. I needed my commercial roof replaced and I was working with the same roofing company I had for over 30 years. They kept delaying the job for months. The leaks were damaging the inside of my building. I reached out to Scott with Commercial Solutions and he started replacing my roof within 10 days. They communicated every step of the way. They were professional, timely, and honest. I highly recommend them. I have another roof that will need some work soon. They will be the ones I call.
Reply from the business
Thank you so much for the review and trusting CSI with your project! We look forward to working together again in the future!
- 5 out of 5Adrienne Vergaa year ago
Prompt and friendly service with excellent craftsmanship! I love that they forwarded me photos of before, during and after my leaking roof vent was replaced. Thank you so much!
- 5 out of 5Robert Johnstona year ago
I spoke to Neal about a roof penetration for a laundromat I own. He said, " no problem!" and only required a two day lead time. his employees were very respectful and efficient with their time. I would recommend them for your roofing needs.
- 5 out of 5yvette westa year ago
CSI replaced our flat roof while keeping our roof top deck railing and supports! This will enable us to rebuild our deck much quicker and cheaper by not having to replace the railing and supports. Scott and Matt were fantastic and the whole CSI team was very professional, kind, and very respectful of our home. I would highly recommend CSI for any roof top work!
- 5 out of 5Mark Johnsona year ago
CSI replaced four membrane roofs on our main Clubhouse building. They were very conscientious and maintained a clean jobsite. They did a very good job and finished a day early. I really appreciated that they corrected some poor shortcuts from when the roof had been done many years before by another company.
- 5 out of 5Sigurd Westerlund2 years ago
Marc Woodman Jr of Commercial Solutions Innc responded immediately to my emergency roof issue call and provided me the same day a property-protecting temporary solution for the roof which had partially blown of during a heavy rainstorn. He …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jason P2 years ago
The Flat roof specialist were great to work with. They were very responsive and did great work.
- 5 out of 5Jibreel Fields2 years ago
CSI Roofing Company is great!!! All around awesome job!!! From beginning, Scott was professional, helpful and knowledgeable. Estimated right away, quote was exact and easily explained. Talked us through the whole process and did not interrupt inside operations. To the end, everything was professionally done, site was organized and above & beyond cleanliness. Scott and the team were patient, understanding and supportive. Thankful we were referred to CSI and we will most definitely refer CSI to anyone that’s in need of roof services. Just Amazing! 👍🏽
Reply from the business
Jibreel, we really appreciate you taking the time to leave us such positive feedback. Thank you for trusting CSI and thank you for recommending us to others!
- 5 out of 5Keith BlackEdited 2 years ago
The most professional business out there!
- 5 out of 5Jason Allbert2 years ago
We have used Commercial Solutions Inc (Flat Roof Specialists) on two projects. They have been timely, professional and courteous. Also very accommodating while we were open for business. Excellent communication, professionalism, & quality. We were very pleased with the process and the team involved.
- 5 out of 5Deborah Grimes2 years ago
We had a very professional experience with CSI. They provided accurate information providing timely scheduling and their work was done in a quality manor. i would highly recommend this company. D Grimes
Reply from the business
Thank you so much for your review. We are so happy you are pleased with your experience with CSI.
- 5 out of 5Jonathan Roberts3 years ago
Our firm hired Commercial Solutions to install new membrane roofs at our multi building complex. After interviewing several local contractors we felt they offered us the best solution to our needs. They will be our “go to” roofing contractor in the future.
Reply from the business
Thank you for trusting us with your project! It was a pleasure working with you!!
What Commercial Solutions, Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…a new flat roof or repairs, our licensed, bonded, and insured professionals…”
Insured
“…or repairs, our licensed, bonded, and insured professionals prioritize quality…”
Bonded
“…flat roof or repairs, our licensed, bonded, and insured professionals prioritize…”
Warranty offered
“…100% satisfaction guarantee and transparency throughout every…”
States years in business
“…Why Choose Us for Your Commercial Roof Over 20 years of experience installing and…”
Free estimates
“…The Flat Roof Speclialists For a free estimate please call Commercial Solutions…”
24/7 emergency call-out
“…24/7 emergency response for commercial…”
Family owned
“…As a family-owned and operated company, we are…”
Their site also states: states a founding year.
Other roofers in Apex
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Carolina Exteriorssiding replacement, gutter replacement, window replacement4.7161 ratings5.6% one and two star(919) 737-7363 | 4.7 | 161 | 5.6%9 of 161 | (919) 737-7363 |
| Avant-Garde Roofing & Guttersgutter replacement, reasonable quote, smooth process5.0118 ratings0% one and two star(919) 935-7934 | 5.0 | 118 | 0%0 of 118 | (919) 935-7934 |
| 5 Star Servicesiding replacement, window replacement, roof replacement4.980 ratings1.3% one and two star(919) 462-3050 | 4.9 | 80 | 1.3%1 of 80 | (919) 462-3050 |
| Priority Metal RoofingRoofing contractor4.852 ratings3.8% one and two star(984) 266-3935 | 4.8 | 52 | 3.8%2 of 52 | (984) 266-3935 |
| Castle Exteriorscost, reasonable pricing, skilled crew5.047 ratings0% one and two star(919) 238-1119 | 5.0 | 47 | 0%0 of 47 | (919) 238-1119 |
| Roofs By Design Holly Springsgutter guard installation, gutters, work quality5.044 ratings0% one and two star(919) 480-7290 | 5.0 | 44 | 0%0 of 44 | (919) 480-7290 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 80 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 80, of which 69 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.