CIG Construction

The only one or two-star review we hold for CIG Construction.

• 1 out of 5Marguerite Mackintosh7 years ago

  Do Not purchase upgraded roof, they do not know what they are doing yet, it's new to them!! It started off good, we thought, than the communication inconsistencies and miss …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  As all of my correspondence with you, Margauerite, has been solely through email and most of our team’s correspondence related to the project was with your husband. There was no indication in our email correspondence to your dissatisfaction. I would like the chance to speak with you about your feelings of frustration and dissatisfaction of your experience throughout the insurance related repairs process. I left a voicemail and await your return phone call, in the meantime I would like to provide clarification on some of the issues you have cited in your review. First, I would like to apologize that your experience with us during the insurance repairs process has left you feeling frustrated. We will take your feedback on miscommunications and use that to improve our client experience. In regards to the ventilation located in the unconditioned garage space; due to the fact that there is no ridge located on the 1st floor of your home, installing ridge ventilation was not possible. Since the garage area is an unconditioned space, the ventilation needs of the conditioned house area did not change. Nonetheless, your husband expressed his concerns and we arranged for Kelly, director of operations and Tyler, our project coordinator, to come onsite to speak with you and your husband to come to a resolution addressing airflow in the garage area. Together it was agreed that soffit vents would be installed at the garage area. The installation of soffit venting was performed FREE OF CHARGE and unrelated to the upgraded roof ventilation system. I am sorry for the inconvenience caused by the follow up visit to have the free soffit work done. The sequence of tradework (gutter, paint, HVAC) is coordinated with days padded so that we can adjust scheduling for inclement weather and project delays. During the time of your project there was an instance of inclement weather, where we did not want to perform the soffit installation work in the rain. Thus this pushed the timeline of th

• job13
• insurance company7
• hail6
• project5
• wind4
• communication3
• product3
• painting2

14 more of the 29 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Kevin Epperson6 years ago

  CIG and company were fantastic in reroofing my hail damaged roof (in a single day) and managing subs for siding, painting, garage door and some minor carpentry. Todd project managed the work and was very communicative and took care of all the insurance bits. I've worked with a number of roofers in the area and CIG is by far the best, can't say enough good stuff about them :)

• 5 out of 5Dave Michels6 years ago

  Seamless, detailed project.

• 5 out of 5Maureen MalcolmEdited 6 years ago

  They did a great job and were always available to answer questions.

• 5 out of 5stephen osborne7 years ago

  Very professional company.

• 5 out of 5Brittany Sprague7 years ago

  We were not thrilled to have to replace our hail damaged roof, and contacted CIG Construction on a friend’s recommendation. With Tyler’s help and expertise, everything sailed along very smoothly. Only hiccup was some trim that was colored …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5David O'Connell7 years ago

  Roofing, gutters, downspouts, and roof vents replaced after hail damage I am pleased with the professional and clean work. The majority of the …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5David NewboldEdited 7 years ago

  Great work and product. Very pleased.

• 5 out of 5Rick Phelps7 years ago

  We had most of the exterior of our house replaced due to hail damage. Roof, Windows. Stucco, Gutters etc. We were back and forth with our insurance company many times. If you need a company that stands behind their work and helps with the insurance claim, then CIG Construction is for you. We couldn't be happier with their work.

• 5 out of 5Steve Linston7 years ago

  I just had my roof done with these people . They were so nice and walked me through the entire process. They were super respectful of my property and made my roof replacement a great experience. They original invoice was exactly what they billed me. I have referred them to my friends. Nice people.

• 5 out of 5Entasis Group7 years ago

  We had CIG put a roof on our building. The experience was excellent. They were extremely informative on the process and the products. The project came in under budget . Very cool people to work with. Top notch.

• 5 out of 5Michael Arizona7 years ago

  CIG Construction was able to fit my small repair job into their schedule and the work was done promptly and professionally. I would definitely use them for any roofing needs I have in the future.

• 5 out of 5John D Purvis7 years ago

  they were on target time wise. They did the entire roof in one day including picking up all the roofing nails. 100% of what I asked, they did.

• 5 out of 5Kyle Schmidt7 years ago

  Very professional, responsive, and quality work! They did a great job replacing our hail damaged roof. They handled all of the communication with our insurance company an never any issues.

• 5 out of 5James D8 years ago

  We worked with Kelly at CIG on roof damage from a wind storm. They performed the initial tarping of our roof very fast after the damage occurred. We eventually used CIG for our roof replacement and they did a great job at a very fair price. …

  Google cut this review short. The full text is on their Google profile.

• Licensed

  “…Contractor C-PACE Registered Contactor Licensed & Insured Owens Corning Roofing…”

• Insured

  “…We are fully insured for all components of construction…”

• Free estimates

  “…Contact CIG Construction for a free inspection. Contact Us SIDING Does your home…”

• Mentions the BBB

  “…G Construction is a proud member of the Better Business Bureau with an A+ rating. ABOUT CIG…”

• Family owned

  “…ON CIG Construction is a locally-owned, family-operated business that takes great pride in…”