Certified Roofing Solutions, LLC

The only one or two-star review we hold for Certified Roofing Solutions, LLC.

• 1 out of 5Savana Anderson2 years ago

  My roof isn’t even fully finished yet, but the awful customer service my husband and I have been receiving since we started the roof process with certified roofing solutions has been enough to compel me to write a review. Particularly our dealings with MaryAnn have been less than ideal. We were scheduled to have our roof started on Friday 4/12 and finished on Saturday 4/13 or Monday 4/15. It appeared that the job was finished early, but nobody told us anything on Friday, so we expected a crew to show up Saturday or Monday. Both days nothing. Yet today (Monday), my husband received a voicemail from MaryAnn saying that a few nails are still needed and the roofers would come by on Tuesday. My husband called her back, but she was not available. He left a message with the receptionist, but we still never received a call back to reschedule. I work from home and cannot have loud banging going on during my work calls. This is specifically why we asked to schedule on a Friday, Saturday and Monday. Based off the customer service, I really wouldn’t recommend going with this company. It’s hard to get a hold of anyone for scheduling and they are not accommodating. You pay a lot for a roof, so I urge you to think hard on the company you go with. Experience and customer service matter.

• roof replacement13
• inspections8
• kind workers5
• timely manner3
• honest evaluation2
• on schedule2
• informative staff2
• efficient crew2
• roof appearance2
• quick start2

14 more of the 74 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jodie Gebharda year ago

  What a pleasure to deal with this professional company. The communication with the staff was flawless, The workers came early and left late and worked hard the whole time. They were respectful of the property and cleaned up when they were …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Caroline Jones, Top Notch CateringEdited a year ago

  Certified Roofing deserves TEN stars! It does not get better than this. From the beginning of the process Bryan was professional, thorough, and consistently went the extra mile to answer my questions and provide me with solid advice. He …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Grant Schultza year ago

  Excellent al round experience. Very professional. Could not be happier.

  Reply from the business

  Thank you so much, Grant! We’re thrilled to know that you had an excellent experience and couldn’t be happier with the results. Providing professional, top-quality service is always our goal, and your feedback means a lot to our entire team. We truly appreciate your support and the opportunity to earn your trust! —Certified Roofing Solutions

• 5 out of 5Jolynn Havena year ago

  From start to finish, Certified was great! Very good follow up and the job was very well done. Highly recommend.

• 5 out of 5Kimberly Mauldena year ago

  From the start of our new roof unit the end of it, certified roofing solutions was very professional and very kind. They always communicated with me and was there to answer any and all questions I had. The estimator, the crew and the project manager were the very best. They worked in a timely manner and got the whole roof done in 1 day. It was in pretty rough shape from Hurricane Michael. I would most definitely use them again in the case we need a roofing company again.

• 5 out of 5April Starbard2 years ago

  I was referred to Certified Roofing Solutions from my mother-in-law. I am very happy with their service and customer service as well. Their attention to detail and communication throughout the whole process has been impressive. They arrived …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5L&G Clark2 years ago

  We began our roofing search with more than 1 estimate and found the experience with Certified Roofing to be excellent. From our first contact with Jason, to all other staff - they were very professional. Jason answered all our questions …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Bryan Morales2 years ago

  Highly recommend! Company and our rep, Matthew, were immensely helpful and professional from start to finish. They made an unfortunate situation easy and provided us the reassurance that we needed. Finished product looks amazing!!!!

  Reply from the business

  Certainly! Crafting a response that appreciates Brian's positive feedback and highlights the company's commitment to customer satisfaction is crucial. Here's a suggested response: Brian, We're incredibly grateful for your high recommendation and thrilled to hear about your positive experience with us. It's wonderful to know that Matthew, along with the rest of our team, was able to make a significant difference during what was an unfortunate situation for you. Our goal is always to provide not only professional and efficient service but also the reassurance and support our clients need throughout the process. Hearing that the finished product looks amazing brings us immense joy! We pride ourselves on the quality of our work and it's rewarding to know we've met and hopefully exceeded your expectations. Your trust and recommendation mean the world to us. Should you, your friends, or family ever need our services again, please know that we're here to provide the same level of care and professionalism. Thank you once again for choosing us and for taking the time to share your experience. Warmest regards, The Certified Team

• 5 out of 5Chas Maier2 years ago

  Certified Roofing Solutions is a very professional organization. Any time I contacted them they responded immediately and made sure I was completely satisfied with my new roof. I would highly recommend this company!

• 5 out of 5Tina Rivera2 years ago

  They did an excellent job on the roof. They also cleaned up very well. Project manager Allen was very good at explaining things to me and making sure things will be taken care of care of.

• 5 out of 5Elijah Chaffin2 years ago

  Great experience! The team did a great job!

• 5 out of 5Linda Snook2 years ago

  Very receptive on all questions. Kept e updated threw the whole job detailed emails. Nice crew great work

• 5 out of 5R Byrne2 years ago

  Casey and Jason were fantastic handling my tile roof repairs from start to finish. Very professional, polite and communicative throughout. Showed up on time and hard workers. Top notch company and I highly recommend!

• 5 out of 5Ashley Taylor2 years ago

  A team from Certified Roofing Solutions (David, Thomas, and Jose) did an excellent job installating our new gables.

📍 Apalachicola, FL Certified Roofing Solutions recently completed this standing seam metal roof installation in Apalachicola. Metal roofing continues to be a popular choice along Florida's Gulf Coast thanks to its durability, energy efficiency, and ability to withstand coastal weather conditions. · Free Roof Inspections · Metal Roofing · Roof Replacements · Roof Repairs · Residential & Commercial Roofing If you're considering a metal roof in Apalachicola or the surrounding area, contact our team today. #ApalachicolaRoofing #FranklinCountyRoofing #StandingSeamMetalRoof #MetalRoofing #CertifiedRoofingSolutions Jun 30, 2026

• Licensed

  “…Contractor for over 22 years and fully licensed and insured, providing homeowners and…”

• Insured

  “…State Certified & Fully Insured State Certified Roofing Contractor…”

• Warranty offered

  “…materials, project scope, pricing, warranty options, and available financing. 4…”

• States years in business

  “…State Certified Roofing Contractor for over 22 years and fully licensed and insured…”

• Free estimates

  “…Financing About Contact (800)-647-0986 Free Estimate GAF 3-STAR PRESIDENT’S CLUB AWARD…”

• Financing available

  “…Our Financing Partners Flexible Roofing Financing Options Explore financing options that can…”

• 24/7 emergency call-out

  “…Learn More → Emergency Roof Repair 24/7 emergency roof repair services for…”