Roofing contractor
Capps & Co. Roofing
5511 US-280 Suite 219, Birmingham, AL 35242
Listed under Pelham, AL
- Google average
- 4.9
- Ratings counted
- 87
- One and two star
- 2 of 87(2.3%)
- Alabama median
- 1.6%
The first three are Google’s own figures for Capps & Co. Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Alabama roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 85 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 2% |
About typical — the typical roofer in Alabama sits at 1.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Capps & Co. Roofing, most recent first.
- 1 out of 5Jack McLarty4 years ago
This company is shady and makes home owners feel like they are stupid or don’t have the knowledge to comprehend the insurance language. I told them my mother n law didn’t have enough damage and that we already had someone look at the roof. They filed a claim without her consent. Allstate adjuster showed up denied my roof of any damage & now I have no insurance because they dropped her from the previous policy she had. Please whatever you do don’t use this company!!
Reply from the business
Sir you can’t file an insurance claim for someone with out the insurance company getting permission from the homeowner. They are very strict especially Allstate. But it looks like you have us confused with Capps Roofing. We are Capps & Co. Roofing, we don’t show you or your mother n law in our system. I hate to hear you had a bad experience with another roofing company. We always try and help our customers understand the roofing process as you can read from all of our other satisfied customers. Sincerely, Josh Capps Owner
- 1 out of 5Sundae BrosEdited 6 years ago
Asked for a quote, was very condescending and made fun of me when I didn't know the terminology. I'll be looking elsewhere. In response, of course you dont see me as a customer, I wouldnt let it get that far. Josh or Justin or James (J something I think) was so rude and unprofessional there is no way I would ever do business with you after the way you spoke to me. Yes, I have a speech impediment and had trouble with some of the phrases but he was downright rude.
Reply from the business
You have the wrong roofing company. Me as the owner or any of my guys would ever make fun of you or anyone else because you didn’t know the correct roofing terminology. We are here to help and educate all customers. Thats why you see nothing but great reviews from our customers.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement18
- metal roof installation7
- new roof installation5
- easy process4
- courteous staff3
- punctual crew2
- roof quality2
- hail damage repair2
- quick job2
- insurance process2
Other reviews we hold
14 more of the 81 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Anita Pereza month ago
He was nice and kind and gave us a good price for a repair on our roof. I highly recommend this company. The best in town🧑🏻🩰
Reply from the business
Thank you so much for your business and kind words 🙏 …
- 5 out of 5Julie Casas2 months ago
We couldn't be happier with our new roof that Josh Capps, Johnny Ray, and the Crew installed for us yesterday. They made the whole experience quick and easy. They also have the best prices around. I would absolutely recommend them to friends and family.
Reply from the business
Thank you for the kind review and your business 🙏 …
- 5 out of 5Brian Pallante2 months ago
Work was completed fast and efficiently with a very fair price, not usual for most construction work in my experience. Highly recommend!
Reply from the business
Thank you for your trust and business 🙏 …
- 5 out of 5DeVante Williamsa year ago
From the time they came out and gave the quote to my parents to the completion of the job, Josh went above and beyond! I can't thank Capps & Co enough for their time, patience and flexibility! They finished the project in one day, cleaned …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Review Reply Hi Devante, I just wanted to take a moment to personally thank you for your review! Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you know any friends or family who might need a new roof, we'd love to help, and as a token of our appreciation, we offer a $500 referral fee for anyone you send our way who moves forward with a roof replacement. Please don't hesitate to reach out if you ever need anything, we're always here for you. We are truly grateful for your business and support!
- 5 out of 5Rod Scotta year ago
Capps & Co. Roofing came highly recommended by people I know and trust. They exceeded my expectations with the quality job they did on our roof. Josh was easy to work with and diligent with the details.
Reply from the business
Hi Rod, I just wanted to take a moment to personally thank you for your review! Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you know any friends or family who might need a new roof, we'd love to help, and as a token of our appreciation, we offer a $500 referral fee for anyone you send our way who moves forward with a roof replacement. Please don't hesitate to reach out if you ever need anything, we're always here for you. We are truly grateful for your business and support!
- 5 out of 5Stephanie Owensbya year ago
Did an amazing job on our roof!
Reply from the business
Hi Stephanie, I just wanted to take a moment to personally thank you for your review! Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you know any friends or family who might need a new roof, we'd love to help, and as a token of our appreciation, we offer a $500 referral fee for anyone you send our way who moves forward with a roof replacement. Please don't hesitate to reach out if you ever need anything, we're always here for you. We are truly grateful for your business and support!
- 5 out of 5Kevin Carsona year ago
Great experience, great work, great people! Will use again
Reply from the business
Kevin, this made our day! Thank you for trusting Capps & Co. Roofing with your project. We're so glad you had a great experience—it means a lot to us! Whenever you need us again in Birmingham, AL, we’ve got you covered. See you next time!
- 5 out of 5Ashley McCoya year ago
Capps & Co. Roofing was so easy to work with and helped us out in a time of need to get things done quick and at a great price! We couldn’t be happier with our roof and amazed at how it updated the look of our house! If we ever need additional roofing help I will for sure be calling them back!
Reply from the business
Hi Ashley, I just wanted to take a moment to personally thank you for your review! Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you know any friends or family who might need a new roof, we'd love to help, and as a token of our appreciation, we offer a $500 referral fee for anyone you send our way who moves forward with a roof replacement. Please don't hesitate to reach out if you ever need anything, we're always here for you. We are truly grateful for your business and support!
- 5 out of 5Brandon Kelleya year ago
Excellent work and great communication. Josh was very fair and stands behind his teams work.
Reply from the business
Hi Brandon, I just wanted to take a moment to personally thank you for your review! Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you know any friends or family who might need a new roof, we'd love to help, and as a token of our appreciation, we offer a $500 referral fee for anyone you send our way who moves forward with a roof replacement. Please don't hesitate to reach out if you ever need anything, we're always here for you. We are truly grateful for your business and support!
- 5 out of 5Rhonda Simpsona year ago
Capps & Co. Roofing does an outstanding job. Josh and his team were professional, thorough and communication was given every step of the way during the process. I highly recommend Capps & Co. Roofing if you are in need.
Reply from the business
Hi Huntsville Property Manager, I just wanted to take a moment to personally thank you for your review! Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you know any friends or family who might need a new roof, we'd love to help, and as a token of our appreciation, we offer a $500 referral fee for anyone you send our way who moves forward with a roof replacement. Please don't hesitate to reach out if you ever need anything, we're always here for you. We are truly grateful for your business and support!
- 5 out of 5Dan Da year ago
Great roofer! These guys are the best over ever felt with. Honest, fast and well priced. There’s not much more for which you can ask! Thanks to the Capps team!
Reply from the business
Hi Dan, I just wanted to take a moment to personally thank you for your review! Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you know any friends or family who might need a new roof, we'd love to help, and as a token of our appreciation, we offer a $500 referral fee for anyone you send our way who moves forward with a roof replacement. Please don't hesitate to reach out if you ever need anything, we're always here for you. We are truly grateful for your business and support!
- 5 out of 5Drew Kilgorea year ago
Capps & Co did a great job replacing my roof in Pelham. I wasn’t around but they were able to do it seamlessly for me and sent pictures and all the details. They did great and at a very reasonable price. Thank you.
Reply from the business
Hi Drew, I just wanted to take a moment to personally thank you for your review! Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you know any friends or family who might need a new roof, we'd love to help, and as a token of our appreciation, we offer a $500 referral fee for anyone you send our way who moves forward with a roof replacement. Please don't hesitate to reach out if you ever need anything, we're always here for you. We are truly grateful for your business and support!
- 5 out of 5Kimberly Hoglanda year ago
Josh and his crew were absolutely amazing! They worked with our insurance company and helped to make the process stress free. They did a wonderful job and we highly recommend them for all of your roofing needs.
Reply from the business
Hi Kimberly, I just wanted to take a moment to personally thank you for your review! Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you know any friends or family who might need a new roof, we'd love to help, and as a token of our appreciation, we offer a $500 referral fee for anyone you send our way who moves forward with a roof replacement. Please don't hesitate to reach out if you ever need anything, we're always here for you. We are truly grateful for your business and support!
- 5 out of 5Brenda Grahama year ago
Capps & Co Roofing did my roof about a year ago. They were a pleasure to deal with.. They did a amazig job, cleaned up afterward and were very proffessional. I highly recommend them for your next roofing project.
Reply from the business
Hi Brenda, I just wanted to take a moment to personally thank you for your review! Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you know any friends or family who might need a new roof, we'd love to help, and as a token of our appreciation, we offer a $500 referral fee for anyone you send our way who moves forward with a roof replacement. Please don't hesitate to reach out if you ever need anything, we're always here for you. We are truly grateful for your business and support!
What Capps & Co. Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…LICENSE, BONDED & INSURED ROOFING Trusted Roofing Services in…”
Warranty offered
“…A 5 Year Quality Installation Warranty is also provided. Capps & CO.…”
Their site also states: bonded.
Other roofers in Pelham
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Best Choice Roofinganswering questions, insurance claim assistance, thorough inspection4.8309 ratings3.6% one and two star(205) 649-5628 | 4.8 | 309 | 3.6%11 of 309 | (205) 649-5628 |
| Southern Guard Roofinginsurance claim assistance, roof replacement, easy process5.0225 ratings0.4% one and two star(205) 649-8383 | 5.0 | 225 | 0.4%1 of 225 | (205) 649-8383 |
| Elite Roofing LLCknowledgeable technician, leak, courteous staff4.9216 ratings1.4% one and two star(833) 401-7663 | 4.9 | 216 | 1.4%3 of 216 | (833) 401-7663 |
| Cahaba Roofing and Remodelingtimeliness, bathroom remodel, respectful staff5.0108 ratings0.9% one and two star(205) 946-3601 | 5.0 | 108 | 0.9%1 of 108 | (205) 946-3601 |
| Skyline Roofing and Exteriorsfuture projects, gutter replacement, quick work4.9104 ratings1.0% one and two star(205) 732-8921 | 4.9 | 104 | 1.0%1 of 104 | (205) 732-8921 |
| Skyline Roofing and Exteriorsroof replacement, insurance process, smooth process4.954 ratings1.9% one and two star(205) 210-4412 | 4.9 | 54 | 1.9%1 of 54 | (205) 210-4412 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 87 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 86, of which 81 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.