General contractor
Caliber Roofing & Construction Inc.
8725 W Surrey Park, Palos Hills, IL 60465
Listed under Oak Lawn, IL
- Google average
- 4.9
- Ratings counted
- 34
- One and two star
- 0 of 34(0%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Caliber Roofing & Construction Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 33 | 97% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 3% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Caliber Roofing & Construction Inc.. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement17
- insurance claim assistance7
- gutter installation5
- competent crew4
- roof shingles3
- professional installation3
- roof inspection2
- window replacement2
- new roof2
- fast crews2
Other reviews we hold
14 more of the 34 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Sue M2 months ago
My roof was denied multiple times until I was referred to Mageda Nassar from Caliber roofing. I can’t thank this women enough she got me a full approval for my roof with gutters, down spouts, interior damage, and windows. She literally …
Google cut this review short. The full text is on their Google profile.
Reply from the business
“Thank you, Sue! It was an honor helping you through this claim and getting the approval you deserved. My team and I truly appreciate your trust and your kind words. We’re so happy you’re pleased with the results. Thank you for choosing Caliber Roofing and for recommending us!” ❤️🏠
- 5 out of 5ramona baltat2 months ago
I recently had my roof replaced and couldn’t be happier with the experience. One of the things I appreciated most was how smoothly the team worked with our insurance company throughout the process.Magda was knowledgeable, responsive, and helped explain everything clearly, making what could have been a stressful situation much easier to navigate. The crew was professional, the work was completed on time, and the quality of the new roof is excellent. I highly recommend them to anyone needing roofing services, especially if they’re dealing with an insurance claim. Magda is the best!
Reply from the business
Thank you, Ramona, for your amazing review! It was a pleasure working with you and helping you through the roofing and insurance claim process. We strive to make every project as smooth and stress-free as possible, and we’re so glad you were happy with our communication, workmanship, and service. Thank you for trusting Caliber Roofing & Construction with your home. We truly appreciate your support and recommendation! 🏠❤️ Caliber Roofing & Construction Inc.
- 5 out of 5Bruce Weeks3 months ago
I and my wife cannot express strongly enough how pleased we both are with Magda and Caliber Roofing & Construction Company, Inc. Magda “went the extra mile” and so much more in dealing with our insurance company and their representatives. She got our entire claimed covered! The installer crew(s) were exceptional! The roof, gutters/downspouts, and garage door all were installed professionally with great efficiency and impeccable clean up after the work for each phase was concluded! My wife and I give Magda and Caliber Roofing & Construction, Inc our highest recommendation. I have told Magda, she has my permission to bring or have potential clients come to our home to see first hand her company’s finished product. Best Regards, Bruce & Joan Weeks
Reply from the business
Bruce & Joan, Thank you both so much for your incredibly kind words and for trusting us with your home. It truly means a lot to hear how happy you are with the entire process and final result. We take great pride in fighting for our homeowners throughout the insurance claim process and making sure the work is completed professionally from start to finish. I’m so glad we were able to help get everything properly covered and deliver a finished product you are proud of. Thank you as well for recognizing our installation crews and their hard work, professionalism, and clean-up efforts. Your recommendation and support mean the world to us. It was an absolute pleasure working with both of you, and we sincerely appreciate your trust in Caliber Roofing & Construction Inc. Caliber Roofing & Construction Inc!
- 5 out of 5Sam6 months ago
I can’t say enough about Magda Nassar and her team. They fought my insurance claim from start to finish and got it fully approved. The scope included my roof, gutters, windows, and doors, and everything was handled professionally and efficiently. Caliber Roofing executed the project and did an excellent job on the install and overall coordination. Solid communication, strong advocacy, and quality work across the board. Highly recommend both teams.
Reply from the business
Sam, thank you for the great review and for trusting us throughout the entire process. We truly appreciate your kind words about our team, communication, and workmanship. It was a pleasure helping you with your claim and completing your roof, gutters, windows, and doors. Thank you again for your recommendation and support!
- 5 out of 5Steve Golumbeck7 months ago
The owner of Caliber roofing is fantastic. She does what she says she is going to do. I was a little skeptical at first because it sounded to good to be true. Caliber worked with my insurance claim and took care of almost all the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Steve, for the amazing review and for trusting Caliber Roofing. I truly appreciate your honesty and understand the initial skepticism—insurance claims can feel overwhelming. I’m glad we were able to take the stress off your shoulders, handle the paperwork, and deliver a smooth installation. Hearing that you’re getting compliments on your new roof means a lot to me. Thank you again for your trust and support! Owner | Caliber Roofing
- 5 out of 5Matthew Lockowitz7 months ago
Excellent service and quality work. Highly recommended! We replaced a 30+ year old cedar shake roof after hail damage. Magda worked with our insurance company professionally and timely. She handled absolutely everything and ensured we were …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Matthew, for taking the time to leave such a detailed and kind review. We truly appreciate your trust in us for replacing your cedar shake roof after the hail damage. It was a pleasure working with you and coordinating with your insurance company to make the process as smooth as possible. We’re very happy to hear you’re 100% satisfied and that the roof, gutters, skylights, and copper trim turned out fantastic. Thank you again for the recommendation — it means a lot to our team! Caliber Roofing & Construction Inc.
- 5 out of 5Mark M10 months ago
A HUGE thank you to Magda and Caliber Roofing & Construction! I’ve worked with other public adjusters and roofers before—but no one comes …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mark, Thank you from the bottom of my heart for such an incredible review! 🙏💙 Your words mean more than I can say. At Caliber Roofing & Construction, we put our whole heart into every claim and every roof, because our clients deserve nothing less than excellence. It was an honor to fight on your behalf and make sure every detail—from the insurance side to the final roofing work—was done right. Knowing your roofs still look brand new a year later is exactly why I do what I do. Your trust is the greatest compliment I could ever receive, and I’ll always be here whenever you need me. Thank you for letting me and my team be part of your journey—it’s families like yours that inspire us to keep raising the bar every day. —Magda & the Caliber Roofing & Construction Team 🏡✨
- 5 out of 5Ryan B11 months ago
Magda and her team were a fierce contractor/agent to have on our side when fighting State Farm for a new roof after a hail storm. We couldn't have gotten it done without her. She communicated well and was easy to get ahold of when needed. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the incredible review! At Caliber Roofing, we fight for homeowners like you as if it were our own home on the line. As your public adjuster, I refused to let State Farm get away with paying for a patch job when the damage clearly called for a full roof replacement. We pushed back hard, proved the loss, and secured the coverage you deserved. Then, with our own in-house crews and top-quality materials, we delivered a roof built to last. A year later, it’s still performing flawlessly—and that’s exactly the outcome we fight for every single time.
- 5 out of 5Chris Ma year ago
Magda, the owner of Caliber Roofing #1, demonstrates exceptional dedication and care for her clients throughout the entire process. Her professionalism and expertise in roofing are unparalleled. Magda consistently exceeds expectations, and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Chris, for your kind words and thoughtful review! It truly means a lot to hear that our dedication, professionalism, and attention to detail stood out throughout your project. At Caliber Roofing, we take great pride in delivering quality workmanship—from the initial consultation to the final cleanup—and it’s incredibly rewarding to know you’re happy with the results. Your recommendation is greatly appreciated, and we’re always here if you ever need anything in the future! Owner Caliber Roofing Construction Inc.
- 5 out of 5Dipak Shaha year ago
Magda Nassar did a great job on the insurance fighting my claim she was amazing with all adjusters that had came out and got me approved now my wood shake roof is complete well done by Caliber Roofing & Construction.
Reply from the business
Dr Shah, Thank you so much for sharing your experience! It means a lot to us that you felt supported every step of the way, from working with the adjusters to getting your beautiful new wood shake roof completed. We’re thrilled that you’re happy with the final result. Enjoy your new roof, and thank you for choosing Caliber Roofing & Construction!
- 5 out of 5skyy carsa year ago
5 Stars ⭐⭐⭐⭐⭐ Working with Magda Nassar on my insurance claim was a long process, but she was with me every step of the way. Her dedication, knowledge, and persistence were key in getting my claim approved. It wasn’t an easy road, but Magda made it as smooth and stress-free as possible. It was truly a pleasure doing business with her — I highly recommend her to anyone needing help with a tough claim!
Reply from the business
Thank you so much for this incredible review! I truly appreciate your patience and trust throughout the entire process. Navigating a tough insurance claim isn’t easy, but I’m grateful I could stand by your side and fight for what you deserved. It means everything to know that my dedication and persistence made a difference. I’m honored you chose to work with me—and your recommendation means the world. If you ever need anything in the future, I’m just a call away. Owner | Caliber Roofing & Construction Inc.
- 5 out of 5Erin Bertheta year ago
Our experience was fantastic! Clean, precise, and expeditious! Great communication and follow up all the way through the project, which was completed within about 30 days! She was great at working with our insurance company to get everything covered! Magda and her team were professional from beginning to end!
Reply from the business
“Thank you so much for your kind words and for taking the time to leave us such a glowing review, Erin! We’re thrilled to hear that your experience with us was fantastic and that our communication, follow-up, and project completion met your expectations. It was a pleasure working with you and assisting with your insurance claim. We’ll be sure to share your feedback with the entire team. If you ever need anything in the future, don’t hesitate to reach out. Thank you for trusting Caliber Roofing & Construction Inc!!!
- 3 out of 5Miguel Ca year ago
Called for an appointment. Came a day later after saying she would come same day. Fine. Owner took a look on the roof for 5-10 minutes. Not at all what I expected from a roof inspection and a company with 5 stars. Left without providing options other than tarping, asked me to switch to Allstate and call her in a year. Spent 5 minutes on roof and 20 minutes slandering State Farm, telling me to switch providers. I believe some her information could have been valuable If it actually led to next steps. She could have been helpful and provided me a quote for a roof replacement and I would be a step closer to a solution. I will not work with this contractor due to the tactics she employed. I’m looking for a new roof. Guess I wasn’t a claim candidate. Insight into the business I guess. Won’t get my business.
Reply from the business
Hi Miguel, Thank you for your feedback. I’m sorry to hear that your experience didn’t meet your expectations. As the owner, I take all reviews seriously and use them to improve the service we provide. When I inspected your roof, my intention was to assess the damage thoroughly and provide honest insight based on my expertise—not to rush into unnecessary replacements that insurance wouldn’t cover. In your case, the damage was minimal and did not meet the criteria for a covered claim through your current provider. I mentioned options like switching to a more responsive insurance company in the future based on experience, not to slander but to empower you with long-term insight. I understand you were hoping for a quote, but my priority was giving you the full picture first. If you’re still interested in a roof replacement outside of insurance, I’d be happy to provide a direct estimate. Wishing you all the best in your search for a solution. Owner, Caliber Roofing & Construction
- 5 out of 5Ahmed Elgiadia year ago
Absolutely a pleasure to work with. I needed a roof certified for a village inspection and found Caliber Roofing through a Google search. The amazing customer experience I received started while discussing my needs. The owner made sure that we were both on the same page, set realistic expectations as to when she could get out to inspect the roof and then when I May expect the certification document. It was all much quicker than I was expecting, so I was quite delighted. To my surprise, the owner was able to get the inspection and report to me much further ahead of the schedule we agreed upon! I was expecting to replace the entire roof after closing and had shared this with the owner during our call and was expecting a quote for the replacement. Turns out, the roof is in much better condition than expected and saved us between $8-$12k. The professionalism, the personability, and the level of customer service will keep me coming back to Caliber for all our needs!
Reply from the business
Ahmed, “Thank you for your incredible review! At Caliber Roofing, integrity and top-tier customer service are our priorities, and we’re thrilled to have exceeded your expectations. We believe in honest assessments, and we’re so glad we could provide you with the roof certification quickly and save you thousands in unnecessary costs. It was truly a pleasure working with you, and we look forward to being your trusted roofing partner for years to come!” Best Regards Caliber Roofing & Construction Inc
Other roofers in Oak Lawn
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Lang Home Exteriorssiding, soffit installation, speed of work4.9395 ratings2.0% one and two star(708) 774-1098 | 4.9 | 395 | 2.0%8 of 395 | (708) 774-1098 |
| Odin’s Construction Group Roofing Siding Guttersgutters, insurance claim assistance, gutter replacement5.0241 ratings0% one and two star(708) 261-1634 | 5.0 | 241 | 0%0 of 241 | (708) 261-1634 |
| Prusak Roofinggutters, siding, gutter replacement4.8205 ratings4.9% one and two star(708) 422-2624 | 4.8 | 205 | 4.9%10 of 205 | (708) 422-2624 |
| Heritage Contractorsgutters, siding, professional crew5.0123 ratings0.8% one and two star(773) 887-0268 | 5.0 | 123 | 0.8%1 of 123 | (773) 887-0268 |
| Dudek Exteriors, INC.small jobs, gutters, estimate5.094 ratings1.1% one and two star(708) 415-0020 | 5.0 | 94 | 1.1%1 of 94 | (708) 415-0020 |
| Prime Peak Constructionknowledgeable staff, easy to work with, insurance claims5.092 ratings0% one and two star(708) 549-3311 | 5.0 | 92 | 0%0 of 92 | (708) 549-3311 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 34 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 34, of which 34 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.