Roofing contractor
BZAK Builders
1313 N Johnson St, Bay City, MI 48708
Listed under Midland, MI
- Google average
- 4.7
- Ratings counted
- 145
- One and two star
- 12 of 145(8.3%)
- Michigan median
- 2.5%
The first three are Google’s own figures for BZAK Builders, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Michigan roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 131 | 90% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 1 | 1% | |
| 2 | 1 | 1% | |
| 1 | 11 | 8% |
Higher than most — the typical roofer in Michigan sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 9 one and two-star reviews we hold, most recent first.
- 1 out of 5Ric Rozea month ago
Contract was to cover all of garage in siding, wrap the rest in aluminum, and install 1 gutter. That never happened. What we got on the 2nd day of work was who is going to …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5Jake L2 months ago
Only good thing I can say is they kept the appointment. Other than that a complete joke. Called for a roof estimate, just walks around the house, doesn't actually go up to look at anything and tells me 4k and no guarantees, because "no one" would guarantee it. I already had a first estimate at half that, that actually went and looked at the problem, gave a full list of what repairs they would do and a guarantee. So this guy is a joker. Wouldn't recommend wasting time to even call him. Edit: to the reply- "the time spent" was 10 minutes walking around the house, not actually going to look at the problem in anyway shape or form. I wasn't asking for a roof replacement, a repair around the chimney as stated. The problem wasn't the estimate, the problem was the high estimate coupled with not actually looking at anything and laughing saying no one would guarantee a repair, when as I stated wasn't true, since I already had a guarantee from a superior company.
Reply from the business
I spent a decent amount of time trying to problem solve your issue The roof did not need to be replaced and I told you we could not guarantee a repair. And the joke is you don’t like an estimate so you give us a two star review. I spent time with you trying to problem solve this, and this is the repayment Our work speaks for itself our quality is second to none You don’t like an estimate and this is how you respond
- 1 out of 5Seth SundbergEdited 3 months ago
they were supposed to do some work and were running a late, but assured it would be done in 1.5 to 2 hours. Then they said they couldn't do it without more equipment. When I asked why they didn't know this during the first 2 visits, they …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We chose not to move forward with working with you due to concerns regarding your behavior and conduct. Prior to any work beginning, several interactions were inappropriate and made us uncomfortable proceeding. We don’t tolerate inappropriate behavior with our employees and the fact that you can’t comprehend a process is not our fault so we do not accept poor behavior to our employees
- 1 out of 5Colin H7 months ago
Had appointment, Jamie called and cancelled saying, "we're just too busy and won't be able to get to your job anytime soon.". No reschedule, no effort for referral, no customer concern. Just doesn't want any more business, now or anytime in the future.
Reply from the business
Hi Colin, Thank you for taking the time to share your feedback. We want to clarify that we did reach out and left a voicemail explaining that our schedule is currently … More
- 1 out of 5Miah Cooper8 months ago
I was excited to work with Bzak. They sent two separate people to look at the areas in my home I want worked on, and never followed up either time. This is dating back to September. I just find it rather unprofessional to be in my home and not follow up with the pricing and information, twice. I don’t work with people who are poor in contact, so unfortunately can’t rate the actual jobs or services.
Reply from the business
We sincerely apologize for the lack of follow-up you experienced after our initial visits. Your feedback highlights a serious issue with our communication process, and we appreciate you bringing it to our attention. We strive to provide … More
- 1 out of 5Samantha Wager10 months ago
No called no showed my apt, if you can't even do that cant trust them to do a job. TERRIBLE CUSTOMER SERVICE.
Reply from the business
We're very sorry to hear about your experience, Samantha. This is not the level of service we strive to provide, and we understand how frustrating it can be. We appreciate your feedback and will address this situation with our team to ensure it doesn't happen again. Thank you for bringing this to our attention.
- 1 out of 5Annette Szczepanika year ago
We did not have a good experience with this company. The workers that did our job were inexperienced and unsupervised. After about a week the siding was literally falling off the house. The siding was not over lapped and in a lot of places, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We did everything required for this job and turned out beautiful. We apologize that your husband took offense when he found out we were veteran owned and began to slander and degrade the military. We are proud of veteran owned company, and your husband took offense to that.
- 1 out of 5Zachary Kean3 years ago
Improperly installed new gutters on our house and charged $4000. Discovered that many were angled improperly to flow away from downspouts and just overflow. This was fixed after several weeks of calling. Several other downspouts drain right …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Zachary, I am the owner and I will promise you I will find out what happened. This is NOT how we do business. This is my first time hearing about this. I will have it fixed for you ASAP
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- raccoons10
- gutters8
- roof damage repair8
- pleasant crew7
- quick response5
- easy to work with4
- finished work3
- siding replacement2
- daily cleanup2
- professional workers2
Other reviews we hold
14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jess Winslowa week ago
Corey and Kareem were kind and professional and the final work looks great! Thanks again
Reply from the business
Thank you, Jess! We're so glad Corey and Kareem were kind and professional and that you're happy with the final result. We'll pass along your kind words to them. We appreciate your business and look forward to helping again whenever you need us.
- 5 out of 51Germslayer2 months ago
Friendly staff, great team! Very pleased with their work from the roof, the hood which in the beginning was a fan in the kitchen ceiling to our electric hot water heater. Upgraded and done! Thank you all so much for everything 🙏
Reply from the business
Thank you for the wonderful review! We’re thrilled our team could upgrade your roof, kitchen hood, and electric hot water heater to your satisfaction. It was a pleasure working with you and we appreciate your kind words. If you need anything else in the future, please don’t hesitate to reach out.
- 5 out of 5Jennifer Nagy4 months ago
Best job I've ever had!!! Do what you love and you never work a day!
Reply from the business
Thank you, Jennifer! We're thrilled to hear this is the best job you've ever had and that you love what you do. Your passion and positive attitude make a big difference, and we appreciate everything you bring to the team. We look forward to supporting your continued growth here.
- 5 out of 5James keeling6 months ago
We had a fantastic experience with this general contractor. The team was reliable, organized, and highly skilled. They listened carefully to our needs, offered smart solutions, and completed the project on time. Communication was excellent throughout, and the finished work exceeded our expectations. Truly professional and trustworthy.
Reply from the business
Thank you, James, for the wonderful review. We’re thrilled the team delivered reliable, organized, and skilled service and that the communication and final result exceeded your expectations. It was a pleasure working with you and providing solutions that fit your needs while finishing on schedule. We appreciate your trust and recommendation and are here for any future projects or referrals.
- 5 out of 5arthur ballard11 months ago
I called he came and fixed everything.I needed the same day awesome company
Reply from the business
Hi Arthur, Thank you! Don’t hesitate to call us if you need anything down the road.
- 5 out of 5Dave Wallace11 months ago
I highly recommend BZAK. They did everything they said they would do, and they did it when they said they would. Pricing was very fair. All of the people we worked with there were helpful and nice and seemed interested in getting us the right solution for our home.
Reply from the business
Hi Dave, Thanks for the review! We’ll be here whenever you need us next.
- 5 out of 5Vanessa Villagomeza year ago
Tony was great to work with, his team did an amazing job on my house. Pricing was great. Good communication. Will be a repeat customer!
Reply from the business
Hi Vanessa, We’re so happy to hear you had a great experience with our team. Thank you for taking the time to leave a review!
- 5 out of 5Kennedy Escamillaa year ago
They did an amazing job with my apartment walls I needed to fix before I moved out. Thanks to Bzak I got my entire deposit back! Very timely and responsive. The painter was also very friendly. I would definitely recommend their services.
- 5 out of 5Shauna Nancea year ago
I couldn’t be happier with the new roofs on my hip roof barn and home! The crew from Bzak Roofing was friendly, hard-working, and clearly took pride in their craftsmanship. They showed up when they said they would, worked efficiently, and left everything spotless when they were done. My barn and home both look amazing—thank you for making the process so easy and stress-free!
- 5 out of 5lisa beckera year ago
BZAK Roofing did an amazing job on our roof, worksite was kept clean throughout the job, workers were professional while on site, they finished in the agreed-upon time, we were very happy with the finished product.
- 5 out of 5C. Marsha year ago
Professional job, very clean job site. Would hire again.
Reply from the business
Thank you we very much appreciate the work
- 5 out of 5Kristin Prieura year ago
I’m so happy with the work Bzak Builders did on my house! From the beginning, they were super easy to work with—on time, friendly, and really respectful of my property. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We enjoyed working for you thank you for the kind words
- 5 out of 5Andrea Ervina year ago
I cannot say enough good things about this company! They went above and beyond what was expected of them on a roofing job for a house I listed. They were professional, friendly and there when they said they'd be. Thank you BZAK Builders! I will recommend you over and over again!
Reply from the business
Thank you so much for your wonderful feedback, Andrea! We're thrilled to hear that you had a positive experience with our team. We always strive to exceed our clients' expectations and appreciate your willingness to recommend us. Your support means the world to us!
- 5 out of 5Megan Roberta year ago
My painting project transformed my home into a showcase! It was a big job and there was a lot of prep work to do prior the actual painting (some demo work, Powerwash, scrape, fill, sand, tape off), they took the time to do it properly! The crew was absolutely top notch (Conner, Mandy, Jenny, Danni)! They were all timely, very neat and organized, their communication was great, paid great attention to detail throughout the entire project! They were a great team and the pride in their work shows! We were thinking of moving but now we are in love with our home and plan to stay! *so many neighbors, Delivery truck Drivers and even neighborhood landscapers have stopped by to offer compliments too!!
Reply from the business
Thank you for your wonderful review! We're thrilled to hear that your painting project transformed your home and that our team's hard work and attention to detail made such a positive impact. It's fantastic that you've decided to stay and enjoy your beautifully updated space. We appreciate the compliments from your neighbors and will make sure to pass on your kind words to Conner, Mandy, Jenny, and Danni. If you need any assistance in the future, we're here to help!
The latest post from this business
Posted by BZAK Builders to their own Google profile 2 months ago. Their words, not ours.
Got goober in your gutters? Over time, sticks, twigs, leaves, and other elements will clog up your gutters, causing water backups that are sure to cause structural damage to your home. Fortunately, all you need to do to avoid this is clean your gutters about 2-3 times per year. It is also wise to be on the lookout for any saggy gutters or damaged drain components – keeping your drainage system maintained is a key factor in lengthening the life of your roof, walls, and home. So grab your ladder and get scooping!3 days agoCall now
What BZAK Builders says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Financing available
“…Contact Us YOUR ONE STOP CONTRACTOR FINANCING AVAILABLE BZAK ROOFING Asphalt shingle roofs…”
Other roofers in Midland
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Star Improvements of Michigan, Inc.gutters, siding, respectful crew4.7117 ratings8.5% one and two star(989) 823-7283 | 4.7 | 117 | 8.5%10 of 117 | (989) 823-7283 |
| Energy Plus Home Improvementssiding installation, metal roof installation, house insulation4.953 ratings1.9% one and two star(989) 833-1000 | 4.9 | 53 | 1.9%1 of 53 | (989) 833-1000 |
| LaLonde Buildersroof replacement, on time, reasonable pricing5.051 ratings0% one and two star(989) 467-0392 | 5.0 | 51 | 0%0 of 51 | (989) 467-0392 |
| Great Lakes Roofing and Coatingremodel, shingle selection, skylights5.042 ratings0% one and two star(989) 359-4112 | 5.0 | 42 | 0%0 of 42 | (989) 359-4112 |
| "Son of a Burch" Roofing and Repair LLCworkmanship, quick repair, thoroughness4.735 ratings8.6% one and two star(989) 313-2796 | 4.7 | 35 | 8.6%3 of 35 | (989) 313-2796 |
| Herbert Roofingcleanup, to choose, easy process4.725 ratings8.0% one and two star(989) 447-9571 | 4.7 | 25 | 8.0%2 of 25 | (989) 447-9571 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 145 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 23, of which 23 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.